BrightStar Care San Luis Obispo

Offers Home Care

70 Reviews
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BrightStar Care San Luis Obispo (800) 973-1841
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Reviews of BrightStar Care San Luis Obispo

70 Reviews Write a review

Home Care Reviews for BrightStar Care San Luis Obispo

September 16, 2020

By Lori R_3

I am a past client of this provider

They helped most by being here. We had two caregivers that came over. They showed up and did their job.

September 11, 2020

By Alice R_1

I am a current client of this provider

They have helped the most in providing a CNA to do Eleanor's personal hygiene. I like that the company is good at troubleshooting problems.

August 24, 2020

By Allen B_4

I am a past client of this provider

They could have had a way to wake up the caregivers. They only problem that we had with them was the caregivers were falling asleep at night.

August 10, 2020

By Laurie H_7

I am a past client of this provider

It was nice that he could visit and get the care he needed. My brother is very stubborn so they could have been better with making sure that he got the hygiene that he needed.

July 15, 2020

By Jennifer S_12

I am a current client of this provider

I was able to work while they took care of the client. They are very flexible with the scheduling and it is very easy to move hours.

July 15, 2020

By Gina D_2

I am a current client of this provider

They helped the Philip the most in working on his physical health. I liked that the company always responds quickly.

June 09, 2020

By Emily V_1

I am a current client of this provider

They show that they care by showing up and providing the care. I like that they always follow up.

June 09, 2020

By Doreen B_1

I am a current client of this provider

They help out with showers. They have good follow through. If a caregiver falls through or has an issue, they get someone there.

May 26, 2020

By Laura J_5

I am a current client of this provider

The medicine itself has changed my life, and they are willing to help beyond just the home infusions. When they are here they are willing to answer all of my questions. They make me feel wonderful. I have already recommended them. They are prompt, responsible, kind and helpful. I could go on and on.

May 26, 2020

By Alleene T

I am a current client of this provider

They help me with daily living chores because I can't do everything and they will do whatever needs to be done around the house and taking me to my exercise classes. I like the care that I get from the gal who is scheduled for me.

May 19, 2020

By Bonnie P_1

I am a current client of this provider

Without the infusions, I wouldn't be alive right now. I love the nurse I have. They're always friendly when they call.

May 11, 2020

By Marsha

I am a current client of this provider

I need someone here when I am not here. Every time that I call them, they find someone available to help my mother.

May 11, 2020

By Dawn F_2

I am a current client of this provider

They give me my medication. I have a poor immune system and they help. I like the person that I have.

April 09, 2020

By Gay _1

I am a current client of this provider

It has helped my mother and stepdad. She was taking care of him on her own. It was just a lifesaver. They answer my questions and they have one continuous caregiver.

March 11, 2020

By Anonymous_1623

I am a current client of this provider

They do their work. They have consistency with nurses. They basically have a few nurses that I see routinely.

March 06, 2020

By Jeremy D

I am a current client of this provider

The caregivers are very nice and easy to work with. I like the convenience, cost, and they're excellent and good with making sure people are there.

February 19, 2020

By juana S

I am a current client of this provider

They now let me know what I need to know for my son, and what he has to learn. I like that they adapt to the schedule of people, and we have had a good provider.

February 13, 2020

By Patricia M_21

I am a current client of this provider

I was diagnosed with congestive heart failure so I do not have the energy I used to have. I live by myself and both of my caregivers are helpful. She lives very close to where I live and she came over and took me in.

February 10, 2020

By Mary _11

I am a past client of this provider

I don't live in the same area, and they were good about letting me know what was going on. I had a good idea of what was going on when the caregiver and Mary called me. The office worked well. I liked the care that they took in finding someone close to Mary's location.

January 22, 2020

By Jimmie J

I am a past client of this provider

They needed nurses to be comfortable putting in a trig.

January 21, 2020

By Anonymous_3086

I am a current client of this provider

They should have more pediatric home nurses.

December 17, 2019

By Anonymous_2963

I am a past client of this provider

It threw her off a little bit since it was someone new, but as they came, she was happy with them and thought they were caring and gentle. They came through for us when we needed them at the last minute.

December 10, 2019

By Lynn M_2

I am a current client of this provider

Basically, they need a greater ability to see what needs to be done and pursue it. I'd like the aides to be better trained for the needs of the clients. These are things that the insurance expects. They're congenial but not concentrated.

November 19, 2019

By Dan _2

I am a current client of this provider

They met all the requirements. The people are very engaging and professional.

September 11, 2019

By Dana L_1

I am a current client of this provider

They will sit and listen to whatever is going on, especially if I am feeling a little down. The nurses are wonderful because they take their time.

September 04, 2019

By Gary B_4

I am a current client of this provider

She is really willing and able to get her out of the house and not just watch TV. Our caregiver is just very caring. She is very interested in my mom and her well being.

August 19, 2019

By Leona A_1

I am a current client of this provider

They have helped me the most by being on time and being friendly. I like the caregivers. Everyone they send is good.

July 22, 2019

By Jamie M_2

I am a past client of this provider

The whole service was very helpful, but the nurses were very nice. Nothing went wrong. Scheduling was always fine. I never had any major issues.

July 02, 2019

By Michael W_7

I am a current client of this provider

It's really convenient. They are always available to do things at the last minute. It would be nice to have more consistency in who we get. Sometimes, the people that we get don't seem to have a lot of experience with healthcare.

July 02, 2019

By Rebecca "Becky" W

I am a current client of this provider

They don't have to do a whole lot for me because I'm very independent, but I need to have someone here because of my surgery. When they're here, they're on it. Sometimes they're ahead of me and they get me things. This is the second time that I've used the services. They're reliable and friendly, and the caregivers are awesome. They communicate well.

June 19, 2019

By Chris P_2

I am a current client of this provider

For me, it has been great because I get some time off, and it has been good for her to have somebody around. There is nothing not to like, and everyone has been on time. I have no complaints at all.

June 07, 2019

By Zane D

I am a current client of this provider

I have many disabilities and my vision is going bad, so they drive me to go shopping and help me pick up my medicine. They do things with the car that I cannot do anymore. We get things done that need to be done, which is very good.

May 20, 2019

By Anonymous_124

I am a current client of this provider

They could have better communication. The care is okay, but I leave messages and they are not returned. They need better communication.

May 02, 2019

By Shirley S

I am a current client of this provider

The particular individual they send for my loved one is very intuitive and helpful. She is involved and a good worker. They can improve communication with the office staff and their billing procedures.

March 11, 2019

By Nancy S_19

I am a past client of this provider

It was very helpful because we were able to spend time with our dying family member instead of changing him and things like that. I called them one day and they were able to get someone in there that day for 24 hour care.

February 12, 2019

By Anna W_5

I am a current client of this provider

They made it so I could be here at home instead of in a facility. My daughter felt very confident with me being home with them. Everyone that has come has been just top notch. They have been friendly, well-trained, and professional. I could not be happier.

February 07, 2019

By Michael K

I am a past client of this provider

They took my loved one and kept her active. They need more involvement with the business and oversights.

January 15, 2019

By Lori G_3

I am a past client of this provider

They provided him with comfort. They are really thorough, but the supervising nurses were very different. The personality of one of them didn't mesh well with his wife, although she still gave great care.

January 04, 2019

By Burton M

I am a current client of this provider

My wife has dementia, so they help me by coming on the regular schedule that is set. I am likely to recommend them because the lady that we got is quite skilled at dealing with patients that have dementia.

November 29, 2018

By Sandy _1

I am a past client of this provider

I was exhausted during that time and it was so nice that I could leave because they were qualified and I felt confident letting them take care of him while they were gone. Not only did they care for him, but they cared for me. They were prepared to take care of him for the end of his life.

November 02, 2018

By Anonymous_734

I am a current client of this provider

The caregiver my loved one has now is good. That's the only one they'll have in the house right now. They are outstanding. Their whole office that they have in San Luis is very unorganized. I've had problems with them since I started.

September 20, 2018

By Katrina _1

I am a past client of this provider

They offered child care for me. They were always on time and cordial, and it was easy to schedule with them.

August 27, 2018

By Celina A

I am a current client of this provider

The people that they send need to come to work. They come and they just sit for the whole 4 hours. Honestly, they've only sent me two people, and that's it. The person who usually takes care of me is good, but the other person I would not recommend to anyone.

August 01, 2018

By James B_5

I am a current client of this provider

It helped because I was doing everything on my own. They responded well and they have good people. We needed someone for the weekend and they scrambled to find someone.

July 12, 2018

By Maryann C

I am a past client of this provider

They kept Clifford from falling when he got up in the night. The person who I talked to on the phone was able to help me with getting the services started, and they answered my questions.

June 26, 2018

By Walter C

I am a past client of this provider

The caregivers were able to come over right away, and they helped me when I was in a pinch. The owner of BrightStar Care came over on a Sunday to assess the situation to see which nurse to bring over for my dad. When she came I thought I had the flu, and she asked me what I needed and she actually went to the store and got me medicine and things to settle my stomach. It turned out that the sickness almost killed me and it was not the flu, and I don't think she knows that, but I thought it was very kind of her to do that for me.

May 23, 2018

By Charles W

I am a current client of this provider

They keep my temper down and keep me from getting upset with my wife. The professional way in which the people that provide the service, both in the office level and at the care person level, has been very good.

May 21, 2018

By Amanda & Chad S

I am a current client of this provider

I don't use them on a daily basis, and when they are here, they watch my kids. They could be more aware of potential hazards and safety issues. I would tell a friend that they are good as a back-up, but I wouldn't use them as my primary care.

May 08, 2018

By Barbara H

I am a past client of this provider

They gave him some peace of mind that I didn't have to care for him. Almost always, they were able to provide a caregiver to me when I wanted one.

May 02, 2018

By Debbie B

I am a past client of this provider

They were flexible, courteous, respectful, professional, and they bent over backwards to make sure they accommodate the client. It was so greatly appreciated. It was a much needed service for my loved one. They were there when they said they were going to be. They drove her to doctor's appointments.

April 17, 2018

By Kevin B

I am a current client of this provider

BrightStar Care is pretty responsive and they show up in a pinch when we've really needed them. It usually works with out schedules and they send caregivers that we like.

April 05, 2018

By Keith B

I am a current client of this provider

The caregivers have a tendency to forget about me and forget about their appointments. However, they give good care once they get here. They have helped me get up and carry my things for me when I go places or move around the house.

April 02, 2018

By Jeff L

I am a current client of this provider

They could maybe have more professional help. The caregiver helps me with my daily chores, whatever that is.

March 15, 2018

By Markus M

I am a current client of this provider

They provide proper care and respect for my parents who they are taking care of. They have allowed me to carry on with my life.

March 08, 2018

By Mildred M

I am a past client of this provider

I recommend BrightStar Care to others all the time. The caregivers always got there on time, and what was positive was that they rose to the occasion when I called them every time.

January 05, 2018

By Anonymous

I am a current client of this provider

They don't train their caregivers. No one is trained on the simple services we require. They send a new person out and don't come with them to tell them where everything is. The main person came out and I went over everything with that person, but the next caregiver came out and the first one never trained anyone else. It would be nice if, after I explained the rules to one person, they would turn around and train the next person. They haven't made much difference for us. They need better at training and not send someone out with no clue what to do.

October 20, 2017

By Gail A_1

I am a current client of this provider

My good friend is the director of BrightStar Care, and they communicate very well concerning any changes to my caregiver's schedule. They're awesome. The services provided by BrightStar Care take a lot of the burden off of me, so I can go to work and care for my family without my having to worry. They're helpful and patient with my parents.

October 03, 2017

By Steve R_3

I am a past client of this provider

BrightStar Care wasn't just coming to babysit, but they really helped her to walk, and with her memory. BrightStar Care was always there for us. They were able to help my wife regain some of the skills she needed help with. They made things so much easier, and I didn't have to worry about my wife at all.

October 03, 2017

By Pamela P

I am a past client of this provider

The caregiver was excellent. My mother loved her. We were not in the state and couldn't be there to help, so it was nice that BrightStar Care was there.

September 22, 2017

By Shel B

I am a current client of this provider

I would tell a friend that BrightStar Care has worked hard to accommodate the schedule I need. They will send multiple people to help me. The care I get from BrightStar Care is helpful in my life. They are able to handle the administrative duties of filing with long term care. They make sure the people they send are appropriate.

September 21, 2017

By Melissa G

I am a current client of this provider

BrightStar Care is a good company because they are reliable, responsive, and they have wonderful caregivers. BrightStar Care changes the situation right away if they send a caregiver that isn't a good fit. BrightStar Care is worth the money I pay. I have no idea what I would do without BrightStar Care. The CNA care from BrightStar Care is 120% better than care I received in a nursing home.

September 12, 2017

By Anonymous_345

I am a past client of this provider

I am not likely to recommend BrightStar Care because they did not seem to have a caregiver who matched well with my loved one. BrightStar Care made life easier because they were able to get someone to help me with my loved one on short notice.
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About BrightStar Care San Luis Obispo

BrightStar Care San Luis Obispo is an in-home care provider serving San Luis Obispo, California and the surrounding area. BrightStar Care San Luis Obispo offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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