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Divine Home Care San Leandro, CA

400 Estudillo Ave., Suite 100, San Leandro, CA 94577

(800) 558-0653 (Caring Family Advisor™)

4.71

(14 reviews)

Offers Home Care
Top rated on Caring.com

2018

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Divine Home Care
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San Leandro, California 94577


4.7

(14 reviews)


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Reviews of Divine Home Care in San Leandro, California

4.71

(14 reviews)

    Top rated on Caring.com

    2018

    Louis

    5

    August 23, 2017

    I am a current client of this provider

    Our overall experience was great. The people are great. They handle their duties in a professional manner. They're also on time. I couldn't ask for anything more. We had one experience with the night time nurse, but other than that our experience was really good and it continuous to be good right now. They provide my first cousin with light housekeeping and nursing during the day as well as night time relieve. They help dress the patient, change diapers and prepare light meals. Everything is super about it. I'd like people to hear about my review because if you're looking for an in home care agency to take care of your loved one, you can't find one much better than Divine Home Care.

    Nancy382342

    4

    December 20, 2016

    I am a past client of this provider

    Divine Home Care was great. I had a helper that came from Monday to Friday for four hours a day. She helped me with diaper change if needed, helped do the laundry, vacuum every now and then, cleaned the bathroom and do whatever that was needed to be done. She was very knowledgeable, kind and caring person. I was happy with their service.

    Provider Response

    Nancy, Thank you so much for your review. We are pleased to hear that our services were professional, helpful and allowed you to remain living independently in your home. We are always looking to improve our services, and if you have any feedback that would have improved our review from a 4 to a 5, we would be grateful to hear from you. Please feel free to contact me directly, anytime. Thank you again.

    Dolores600352

    5

    December 20, 2016

    I am a current client of this provider

    I have been with Divine Home Care for years now. I wouldn't have them if I'm not happy with their service. I have different caregivers at different times, it just depends on how things would work but right now I have a permanent caregiver. They're just very caring. They provide me with general house work and cooking service. I will recommend them to others.

    Provider Response

    We are so grateful for your review. We will continue to provide you with top-notch home care and customer service, and welcome any feedback that would improve our services. Thank you again. Best Regards,

    ptanka

    5

    December 2, 2016

    I am a past client of this provider

    My caregiver, Latecia was an amazing very knowledgeable CNA. She was so very kind and caring and sincere. Latecia is now like a part of the family, we all have much love and respect for her. If I should need home health care again, my family and I would all welcome her back with open arms!

    Provider Response

    We are so very happy to hear that you and Latecia were a perfect fit. We have many goals when providing care services, but the best outcome is for a client to recover and experience independent living again. Thank you for sharing your Divine Home Care experience, as it helps other clients/client families make a sound decision when choosing a home care provider. We wish you the best of luck and hope that you have continued success in health and life.

    Andrea4

    5

    January 29, 2013

    I am a past client of this provider

    Bill was using Divine Home Care for a couple of years or so. He was in the nursing home facility and they were his private caregiver. They help him eat, bathe, get him in and out of his bed and wheelchair. Bill was always very happy with them. They just took care of everything that he needed. He couldn't do a lot for himself. When I would go and visit him, the caregivers were great. They're respectful and really did take care of him. Whenever I would ask for notes or any information, they're always good at providing it right away.

    Linda29

    5

    January 29, 2013

    I am a past client of this provider

    The administrative staff was very professional. They were very timely. I made a couple of requests from them and they would always get back on time. The owner is very personable. She came in and we talked and they seemed to want to know more about my dad who's the person who needed the care. I can't say enough about how kind they were in caring for him. The caregiver was a male. His name is William. My father had dementia so he would come in midday and make his lunch. He would sit with him or take him for a drive. He would talk with him or watch him take a nap. He also did some light housekeeping and washed his clothes. I was happy with his service.

    Delores1

    5

    January 29, 2013

    I am a past client of this provider

    They were wonderful and they couldn't have been nicer. They found me two really nice girls. They were just great people and they were easy to work with. They often call me and ask how things are going. I just can't praise them enough. My husband had to put on an elastic stockings that I was having a hard time doing but the caregivers can just do it so gently without hurting him. In fact he said that they were the only ones who can put those on without hurting him. They also helped him with his shower. They just took care of him wonderfully. He really liked the 2 girls who helped us. We used Divine Home Care for about 2 years. My husband passed away last October so I am no longer using them. They were the first in home care provider that we used and I was very fortunate to find a good one the first time.

    Greg2

    5

    January 29, 2013

    I am a past client of this provider

    Divine Home Care was supporting my mother in-law for almost 2 years. They did absolutely outstanding work. They were super. They always had people there. There was always coverage. They're always providing extreme quality of care to support her and to support the requirement. The caregivers were with her 24/7. They were always looking out for my mother in-law. They make sure that she's warm and comfortable.They would take her outside in a wheelchair and have some activities with her. Absolutely, I was very very pleased with their service.

    Lee2

    5

    January 29, 2013

    I am a past client of this provider

    My mother was under a conservatorship under Alameda county because of my brother. They chose Divine Home Care because their local for one thing. I think they do a fair amount of work for Alameda county. They're a very good company with good and caring people. We're very very happy with them. They kept us fully advised of any action of my mother's need as far as doctor's appointments or visits. Their caregivers were with us whenever we had to take my mother to the doctor. Valerie, who is like the supervisor met with us and the doctors at different times when we had concerns about my mother's mental stability.

    Caring4443

    5

    January 29, 2013

    I am a past client of this provider

    I was in a rehabilitation situation in Alameda hospital. When I was being discharged, I don't think I was ready to take care of myself. They recommended Divine Home Care to me. As I recall, I talked to Barbara and she gave me information that sounded like what I wanted. I had them for a week for 24 hours a day and later on for 8 hours a day. I was pleased with everything that they did for me. The caregivers are very well trained and they took care of me. They made sure I was comfortable.

    Leslie5

    4

    January 7, 2013

    I am a past client of this provider

    Divine Home Care was recommended to us as one of the two options from the convalescent hospital that my parents were staying at. They definitely were open to our concerns in answering our questions. We had a very unique situation where both of my parents were very sick. They needed a lot of care. It was really important that the caregivers who came were knowledgeable and specific in the areas that we needed for my parents. So they really took time to work with us with that. I trained each of the caregivers individually. We probably had a 90% positive rate. They were a few that were sent out that I knew right away that weren't gonna be a good match. But I would say that 90% of the people that they sent us were wonderful. Scheduling was fine. They were very prompt. Towards the end, when things got challenging, we really needed to be on top them. Even then they communicated with us in a prompt manner all the time.

    Cheri3

    5

    January 3, 2013

    I am a past client of this provider

    I was extremely satisfied with Divine Home Care. We had two different caregivers for my mother. We had them about 7 hours a day. One caregiver worked during weekdays and the other one during the weekend. They were both very caring ladies and very dependable. They were always on time. They just did an excellent job. We were more than pleased. They just met my standards. Robin, the owner, and Barbara, the Community Liaison, were very caring women.

    Richard10

    4

    January 3, 2013

    I am a past client of this provider

    My father was at Washington Hospital and they had a service where they would refer several other companies. Divine Home Care was one of the companies I was referred to. I thought that Linda was a really nice person. She came to the hospital and met with my dad. They actually sat down and had an interview relating to my dad's personality and to find out what type of person would work out for him. She did a very thorough interview of my father to get a feel for his needs, which is good. We were not happy with the first person that they brought in but they were very responsive to our concerns. We went through a few of them and after a while they suggested for us to interview people. We invited a couple of caregivers to interview and meet with my dad to make sure that it was a good fit. It was fairly difficult at least for us to have an elderly person that has lived all his life by himself with mom to bring someone into the house at a very difficult situation. It's very difficult to find someone that fits and that your parent would be very happy with. I know my dad was picky. It didn't work out perfectly because we did have to go through a few people. But they were very responsive and understandable and kept trying different people until we finally found a couple of people that were really good.

    Maureen1

    4

    January 3, 2013

    I am a past client of this provider

    I did like Divine Home Care but we had one woman come that was upsetting and my mother in-law was afraid of her. We told Divine Home Care that we didn't want that woman to come anymore. The ones that we did have come were very good. I think they handled my problems quite well.

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    Services and Amenities of Divine Home Care in San Leandro, California

    Rates

    • Hourly Rate: $22-$26/hour

    About Divine Home Care in San Leandro, California

    Divine Home Care's goal is to assist you or your loved one live YOUR life, YOUR way in YOUR home. Choosing the right solution may seem overwhelming and stressful at times. Divine provides a complimentary, no-commitment assessment at a location and time of your choice.

    Our assessment process is simple and easy. Our community liaison will sit down with you and your loved one to get a snapshot of your overall daily needs in order to help create a personalized plan of care.

    Divine Home care provides customized options for your homecare needs ranging from hourly care visits to 24/7 care coverage. Our caregivers undergo an intensive in-depth screening process that allows us to provide the highest level of quality care.

    What services does Divine Home Care provide?

    • Hourly Care
    • 24-hour Care
    • Respite Care
    • Hospice Support Care
    • Rise and Shine Care (a.m.)
    • Tuck-in Care (p.m.)
    • Surgery Recovery Care
    • Spa Day Services (at home)

     

    • Split Shifts
    • Sitter Care (in facility/hospital)
    • Cleaning Services/Home Preparation
    • Weekly Online Grocery Shopping
    • Transportation
    • If you don't see it here, just ask.

    What type of care needs will Divine Home Care caregivers/personal attendants provide?

    • Bathing
    • Light Housekeeping
    • Personal Grooming
    • Meal Preparation
    • Dressing
    • Feeding
    • Incontinence Care
    • Medication Supervision
    • Assistance with Exercises
    • Client's Laundry
    • Escort to Medical Appointments
    • Assistance with Shopping & Errands
    • Transportation Services

     

    What requirements are completed before a caregiver becomes part of the DHC Care Team?

    • Background Check and Fingerprinting
    • Social Security Verification
    • Professional Reference Check
    • DMV Record Check
    • Work History Verification
    • Certification Verification
    • Internal Orientation Internal Orientation

     

    Divine Home Care services the East Bay and Peninsula.

    Caregiver Information

    Caregiver Skills Include:

    Ethics, Patient Transfers, Stress Management, Grief Issues, Family Communication, Communicating with Dementia Patients

    Caregivers employed, bonded and insured: Yes

    RN on staff: Yes

    Caregivers available 24 hours a day: Yes

    Available to assisted living facility: Yes

    Map of Divine Home Care

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