Hired Hands Homecare Novato, CA

Offers Home Care

106 Reviews
Call (800) 973-1841
Hired Hands Homecare (800) 973-1841
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Reviews of Hired Hands Homecare

106 Reviews Write a review

Home Care Reviews for Hired Hands Homecare

June 18, 2018

By Joan and Bill A_1

I am a current client of this provider

We had a bad experience a couple years ago, but we stayed with them because of one caregiver that we have been very pleased with. I was in the hospital a while ago and needed 24hr care, I had 20 caregivers coming in over the span of a month, and afterwards we found out a number of things and a lot of money was stolen from us. We are very fortunate to have our caregiver, Deborah, and she has been outstanding. She has made a big difference in the quality of our lives. She is here when I am away and we think the world of her, which is why we have stayed with Hired Hands Homecare.

June 14, 2018

By Maryjane W_2

I am a current client of this provider

They are very reliable, on time, and they do good work. They are helping me get dressed and putting cream on me. They sometimes drive me places.

June 12, 2018

By Don and Evelyn S_1

I am a current client of this provider

I had one of their workers stay with my husband day and night for four days while I went to Washington, and she was excellent. She couldn't have been any better. Her name was Amelia. (Possible discharge interview.) She took care of him so well and he just loves her. He said we can have her any time. I came home, my house was clean and my laundry was done, everything was perfect, she was perfect!

June 11, 2018

By Audree T

I am a current client of this provider

They are very good, they do what they say they are going to do, and they are very helpful. They assist me when I need help. I am not able to do a lot of things by myself and they are here to help me.

June 11, 2018

By Paul W_1

I am a current client of this provider

They need better communication and improved help with my mom. They seem passive. They need to be more helpful and understanding of my mom's situation.

May 29, 2018

By Elaine S_3

I am a current client of this provider

They were very honest, very easy to deal with. They have fulfilled everything. The caregiver is part of our family. She is very comfortable with her and we are very comfortable with them.

May 24, 2018

By Alice K_2

I am a current client of this provider

They completely met our needs. It's probably minimal, but my peace of mind and my family's peace of mind is what is most important.

May 14, 2018

By Kathy H_8

I am a current client of this provider

They're always responsive with finding caregivers to fill in when other caregivers are out. Every shift is covered. They keep him company and care for him. They make it so there are less interruptions during the work day and I know someone is taking care of him.

May 14, 2018

By Dru P

I am a current client of this provider

It would be wonderful if we could have the caregiver we love more often. They have made my life easier because I am stuck here in an assisted living place. I can go on outings with their help. They made arrangements to come with me and push my wheelchair. I can't push my own wheelchair since I lost a hand.

May 10, 2018

By Lloyd B

I am a current client of this provider

They provide good care and companionship. The caregivers have helped me with transitioning from the hospital to caring for myself.

May 09, 2018

By William M_12

I am a current client of this provider

We are happy with our caregiver that we have through them. They will not only help me but will also help my wife.

April 25, 2018

By PatriciaH

I am a current client of this provider

She does everything for me and is very caring. She does everything for me and she is very helpful.

April 25, 2018

By Kim F_2

I am a current client of this provider

The caregivers are really nice. They are very caring and do a good job. I wouldn't second guess them; they do a great job at looking after my mom. It gives me peace of mind knowing that someone is taking care of my mom.

April 25, 2018

By Anonymous_1497

I am a current client of this provider

They do what they say they will do, they carried through. There are able to converse intelligently with me, which is important.

April 23, 2018

By Jim L_1

I am a current client of this provider

They are attentive, and they do a good job.

April 23, 2018

By Marjorie D

I am a current client of this provider

I would like more hours or days. They make it easy for me to shop.

April 20, 2018

By Larry G

I am a current client of this provider

I would tell them that the scheduling, billing, and staff are all very efficient and easy to work with. Without them, I could never go anywhere. I can call caregivers in to free up time and give me time away.

April 12, 2018

By Elizabeth S_8

I am a current client of this provider

They may come a half hour later than they say they will. I can't always count on their timing. I like their personal interests and I feel like they see me as a person instead of a case number. I'm confined to a wheelchair, but they have me getting up and doing things, which is good for me. They give me tips on what I can do when I'm standing up or things that will help me. They're very helpful.

April 12, 2018

By Ellen R_3

I am a current client of this provider

I like the people that they send. Whenever I spoke to someone from the company, they were really nice too. They seem like they have good policies. We use them when my husband goes out of town so that we have someone to stay with me. It's good to have someone with me while he's travelling. They give me my medications right on time and prepare meals for me and help me out with anything I need.

April 12, 2018

By Edmundo R

I am a current client of this provider

They are very punctual and professional. They have helped him by assisting him in the morning to get out of bed and to transfer him places.

April 12, 2018

By Marty A_1

I am a current client of this provider

I have had a few caregivers and they all have been good. I can trust them with my mom. I have to go out sometimes and they come to take care of my mom and it is a huge relief that I don't have to worry about her when I am gone.

April 12, 2018

By Paula K_2

I am a current client of this provider

They develop relationships with their clients, make us feel like we are part of a family, and allow my father to live on his own. They help me worry less, keep me in touch with what is going on, and let me know if he needs extra care and attention. They make my life better.

April 09, 2018

By Roberta R

I am a current client of this provider

The people are clean, on time, friendly, and they do everything that is asked of them. They meet all the requirements of caring for someone I love. It gives me a chance to get out, socialize, and refresh my view of life.

April 09, 2018

By Brown

I am a current client of this provider

I think that the caregivers they send are well trained and do a good job. It allows some residents to stay here that would be like memory care or higher level care.

March 28, 2018

By Elizabeth G

I am a current client of this provider

I appreciate that the people they send me are charming young girls. These services are the best I could get. I can't do much for myself, and they do all of that for me.

March 26, 2018

By Barbara D_5

I am a current client of this provider

Everything is satisfactory but I don't like that I must pay for 3 hours minimum if I might only need 2 and a half or 2. There are a lot of things I can't do for myself anymore so having them is very convenient and helpful.

March 23, 2018

By Reed M_1

I am a current client of this provider

I'm satisfied with their services because they do a good job. They take good care of my wife.

March 19, 2018

By Melissa K

I am a current client of this provider

They're very responsive when I call up to arrange them to drive my mother around. I'm able to request a driver that my mother likes. They're the backup when I can't drive my mom around. They're very reliable.

March 14, 2018

By Henry W_1

I am a current client of this provider

They are very nice and friendly and they do a good job. I can walk around because of them without falling and I like their food.

March 09, 2018

By Ruel B_1

I am a current client of this provider

I am very happy with them and I don't have any complaints of them. I am just very satisfied with them. It certainty improves it. I definitely need help getting up in the morning and getting my showers. I couldn't be happier.

March 09, 2018

By Kay R

I am a current client of this provider

I've used several agencies and so far this one has been responsive. They get back to us and are pleasant. I am very pleased with the services. She absolutely loves her caregiver. We had a situation yesterday and Sharon, the caregiver just goes over and beyond what any caregiver we've had. She takes responsibility.

March 09, 2018

By Ann G_8

I am a current client of this provider

The caregivers are great. I love the fact that there is a binder that is left at the house and I am overjoyed that they fix breakfast for him. They go above and beyond. The fact that there is routine makes it easier. They are able to come the same time each time and the routine is very important for his condition. It makes a huge difference to us that they are able to stick to the routine. They do a good job of working with him and his condition. They have been a real stabilizing presence and one that I can rely on. They have been paramount to me since I live far away.

March 09, 2018

By OLD D

I am a current client of this provider

They are very efficient and on time. They are very efficient and perceptive, and they can help with things before I can ask them.

February 12, 2018

By Ermalyn G_1

I am a current client of this provider

My only complaint is there are too many faces. We've seen four or five caregivers in a short amount of time, and it's awfully hard to explain the situation over and over. Almost every other day, we see somebody new. It has helped me, though, to get away from the house without having the worry about getting back right away, and that's very important to me.

January 25, 2018

By Bill S_6

I am a current client of this provider

They have all been very friendly and helpful. They work so speedily. They give Bill his shower and that helps because he can't do it himself. They change the bed for me.

January 09, 2018

By Anonymous_790

I am a current client of this provider

We have had several different caregivers with Hired Hands Homecare, and on average they have not been good. We had a consolation with Hired Hands Homecare to try to make the services more helpful for my loved one, but it just discombobulated us.

January 09, 2018

By Gary W_1

I am a current client of this provider

I would be very likely to recommend because of the awesome caregiver that we have. The services from Hired Hands Homecare are needed, we are getting older and they help us.

January 09, 2018

By Robyn W

I am a current client of this provider

They could lower their price a bit, and there were some stumbling blocks early on because there were too many caregivers coming in. Just finally getting to have the same caregiver took a month. But after that, everything was great.

January 09, 2018

By Tricia E

I am a current client of this provider

They are flexible. My sister has been in and out of the hospital, and they have been helpful and understanding in that regard. They make life easier for me everyday because I don't have to run down and take care of what my sister needs at any given moment.

December 28, 2017

By Anonymous_1444

I am a current client of this provider

The caregiver is very personable and fits into our routine. It is different having someone in the house, so it has taken some getting used to.

December 16, 2017

By Frederick M_1

I am a current client of this provider

Hired Hands Homecare has good caregivers that are well-trained. Hired Hands Homecare's services help because I have less worry about my loved one.

December 15, 2017

By Cahterine K

I am a current client of this provider

Hired Hands Homecare is very responsive and has great caregivers, and they answer the phone. Hired Hands Homecare makes the client's life easier because they get her out of the house and help her with basic daily needs.

December 13, 2017

By Anne O_3

I am a current client of this provider

I would be likely to recommend Hired Hands Homecare because the caregivers from Hired Hands Homecare are very good. The services provided by Hired Hands Homecare take care of my loved one and relieves stress.

December 13, 2017

By Anonymous_263

I am a current client of this provider

Hired Hands Homecare generally has really good caregivers and a lot of caregivers. The caregivers from Hired Hands Homecare keep my client busy and happy.

December 11, 2017

By Maryjane W

I am a current client of this provider

Hired Hands Homecare is very reliable. The caregivers fix my breakfast, help me shower, take me shopping, and clean the dishes.

December 11, 2017

By Gina T_1

I am a current client of this provider

Hired Hands Homecare takes good care to make sure their staff is a good fit for their client. Hired Hands Homecare helps with my loved one by driving and comes three times a week for him to get out.

December 11, 2017

By Carol F_10

I am a current client of this provider

Hired Hands Homecare's caregivers are on time. I am still doing a lot of things around the house, but the caregivers have been able to help with some things.

December 11, 2017

By Joan and Bill A

I am a current client of this provider

We had a bad experience with Hired Hands Homecare last year that is still on the back of our mind. We had 24 hour care and some jewelry and cash disappeared. We apparently had one bad apple in the bunch of caregivers we had at the time. We're kind of on the cautious side now as a result. We've only had one caregiver since then from Hired Hands Homecare and we like her. Hired Hands Homecare is a big help. My wife has a lot of health problems. For my job, I am gone for 5 hours once or twice a month and the caregiver is here the entire time I am away. She and my wife get along well. We are very pleased with her. Back when had the problem we had about 20 different caregivers come in a month and a half.

December 09, 2017

By Audree T_1

I am a current client of this provider

I would tell a friend that the caregivers from Hired Hands Homecare are always on time. They call if they are running late, and I appreciate that. The caregivers have made life easier by providing the medical services that I need.

December 09, 2017

By Madeline W

I am a current client of this provider

You can get some good caregivers through Hired Hands Homecare. If you keep your wits about you, the caregivers will provide good service. With Hired Hands Homecare's services, I now have groceries in my house. I can also get out of the house every once and a while. I wouldn't be able to get along without my caregiver.

December 09, 2017

By Daniel H_1

I am a current client of this provider

Hired Hands Homecare is responsive and very pleasant to work with. They have made life easier by being reliable. The care is professional.

November 29, 2017

By Marie B_4

I am a past client of this provider

Hired Hands Homecare is very organized, helpful, and they found me caregivers quickly. My caregivers showed up on time and did what they were supposed to.

November 27, 2017

By Virginia S_3

I am a current client of this provider

I would like for Hired Hands Homecare to be a little better with their internal communication between them all. Hired Hands Homecare relieves me of having to be there so that I can work while they care for my mother.

November 17, 2017

By Marge H_1

I am a current client of this provider

I only have experience with one caregiver, but that person is working out well. The services take some of the pressure off of my loved one.

November 16, 2017

By Anonymous_59

I am a current client of this provider

Hired Hands Homecare could be a little more efficient in their administrative services. Hired Hands Homecare's services make life easier by helping me with hygiene and other things.

November 10, 2017

By Bill P_3

I am a past client of this provider

Hired Hands Homecare did not hire professional caregivers. My cousin was frustrated because it was difficult for him to communicate with the caregivers. Many of them did not speak English.

November 09, 2017

By Rita F_2

I am a current client of this provider

I would tell someone that Hired Hands Homecare is a good and attentive agency. The most helpful aspect of my mother's services is her caregivers helping her bathe.

November 09, 2017

By Keith S

I am a current client of this provider

I really like the management personnel at Hired Hands Homecare, but I am not pleased with their email system because it does not receive my emails and that is my primary method of communication with them. Hired Hands Homecare's services have been helpful, but my mother in law is declining anyway.

November 09, 2017

By Helen C_9

I am a current client of this provider

Hired Hands Homecare has excellent caregivers and can fill all shifts whenever needed. I don't have to worry about scheduling or even the care because they're all well trained.

October 30, 2017

By Marty A_2

I am a current client of this provider

Hired Hands Homecare has made my life better because it allows me to get out.

October 30, 2017

By Janet W_2

I am a current client of this provider

Hired Hands Homecare does a great intake interview beforehand. Hired Hands Homecare has helped make life easier by giving me more free time.

October 27, 2017

By Sharon A

I am a current client of this provider

Hired Hands Homecare is a very reliable and responsive company. Having Hired Hands Homecare allows me to leave for a day so I can take care of my own life.

October 27, 2017

By Marjorie D_1

I am a current client of this provider

Hired Hands Homecare is convenient and very reliable. Hired Hands Homecare helps me get around more since I no longer drive.

October 23, 2017

By Anonymous_1071

I am a current client of this provider

Hired Hands Homecare's caregivers are very capable. Hired Hands Homecare has been a big help to us.

October 23, 2017

By Maryanne S

I am a current client of this provider

Hired Hands Homecare's caregivers come right in and do the job. Hired Hands Homecare has helped the most by helping me with my shower.

October 23, 2017

By Tom W_5

I am a current client of this provider

The caregivers have been really nice and easy to have. They are very good at what they do. Hired Hands Homecare has made life easier and convenient.

October 18, 2017

By Paula K_4

I am a current client of this provider

Hired Hands Homecare caregivers are very great and patient. Hired Hands Homecare is a God send.

October 17, 2017

By Elizabeth S_9

I am a current client of this provider

Hired Hands Homecare is always ready and willing to help me with my needs and wants. Hired Hands Homecare is a blessing in my daily life, and the caregivers do things I am not able to do myself.

October 17, 2017

By Lindsey G

I am a current client of this provider

Hired Hands Homecare has matched the caregiver very well with my wife. They only come 4 hours a day, twice a week. The caregiver is very engaging, and makes my wife very happy.

October 17, 2017

By Roberta R_2

I am a current client of this provider

Hired Hands Homecare sends someone and they are reliable. They haven't disappointed us in terms of finding someone to send my loved one. Hired Hands Homecare has made my life easier by finding good reliable people that come when they are ordered. They give the care that I expect.

October 13, 2017

By Lynn C

I am a current client of this provider

Hired Hands Homecare takes care of anything that I ask. Hired Hands Homecare will take of my meals for me.

October 13, 2017

By Anonymous_1082

I am a current client of this provider

Hired Hands Homecare provides good care, but they are expensive. My loved ones hate having people in their house, but the care is necessary.

October 13, 2017

By Linda M_25

I am a current client of this provider

I would recommend Hired Hands Homecare because they are very reliable. My mom is able to have transportation and run errands because of the service.

October 12, 2017

By Joann C

I am a past client of this provider

Hired Hands Homecare was good but we wish we had the same caregiver each day. Hired Hands Homecare was able give me more free time.

October 12, 2017

By Marsha _3

I am a current client of this provider

I would tell someone about Hired Hands Homecare because the caregivers really care about my loved one, I can be 100% certain that there will be care when expected, and I can feel comfortable leaving my loved one in their hands. Hired Hands Homecare has made life easier by not having me worry all the time about my loved one, I'm assured she is being taken care of in the best way.

September 27, 2017

By Sharon D_2

I am a current client of this provider

Hired Hands Homecare is a limited agency. They do not offer all the services that I want. Hired Hands Homecare sent me a caregiver that left not knowing that the client was home. The caregivers cook and buy groceries for Aflroetta.

September 22, 2017

By Olivia H

I am a current client of this provider

Sometimes there have been communication issues they won't get back to me in a timely manner. Sometimes there have been scheduling issues. Hired Hands Homecare has been able to cover our needs.

September 12, 2017

By Ruth H_2

I am a current client of this provider

I would tell someone that Hired Hands Homecare is efficient and pleasant. My loved one doesn't depend entirely on the caregivers, but they set up his oxygen tank and they check it at night time.

August 23, 2017

By Loretta S

I am a current client of this provider

Hired Hands Homecare is very good and dependable. They are very caring and very careful. My caregivers have to do a lot. They monitor me dressing, and I only have one hand to work with because of my cancer. They fix my breakfast and clean up my kitchen. They do anything I ask for. They help me make my bed, yet I taught myself how to do it fast with their help getting it ready for me to make. My caregiver does sweeping and feeding the mare. If my mail happens to come, she will check the mailbox and bring my mail to me. She feeds the deer and waters my outside plants.

August 23, 2017

By Shari C_1

I am a current client of this provider

Hired Hands Homecare has been very reliable with their services. With the services from Hired Hands Homecare, I no longer have to worry about my mother.

August 15, 2017

By Bernice T

I am a current client of this provider

Hired Hands Homecare gave us a wonderful caregiver to help Fred and they are always on time. The caregivers are helpful, they smile, and they are kind too.

July 27, 2017

By Rose T

I am a current client of this provider

Hired Hands Homecare has good caregivers. Ours is highly caring. I wouldn't trade my caregiver for any other caregiver in the world.

July 26, 2017

By Cathy M_1

I am a current client of this provider

Hired Hands Homecare has always been easy to work with and they have good caregivers with good schedules. Hired Hands Homecare provides someone to be with the client 24/7.

July 25, 2017

By Don M_3

I am a current client of this provider

Hired Hands Homecare provides great care and all problems have been addressed. The caregivers only come twice week, the caregivers only help with hygiene for my mother.

June 22, 2017

By Karla S

I am a current client of this provider

Hired Hands Homecare is very conscientious. Hired Hands Homecare has made my life easier because I've had a problem medically and I can't go and socialize. My caregiver is the only person I see.

June 14, 2017

By Janice S_1

I am a current client of this provider

Hired Hands Homecare does things that I am no longer capable of doing.

May 18, 2017

By Richard C_4

I am a current client of this provider

I would tell others that I have loved everyone who has come from Hired Hands Homecare. When Hired Hands Homecare is there, I am happy.

May 12, 2017

By George S_4

I am a current client of this provider

Hired Hands Homecare is reliable and the services are quality. Hired Hands Homecare is helpful because I couldn't get by without them because I am on oxygen and in a wheelchair.

April 26, 2017

By Anonymous_678

I am a current client of this provider

Hired Hands Homecare provides a decent caregiver that takes care of things, listens, and follows instructions I have to have someone taking care of the client because I work, and I absolutely need the care provided.

April 12, 2017

By Karen K_7

I am a current client of this provider

I would tell someone that the caregiver Hired Hands Homecare sent us has been great. She is very professional. I have also enjoyed my interaction with Hired Hands Homecare's office staff. The most helpful part of the services from Hired Hands Homecare is that they allow her to get outside and take walks with her caregiver. When I come home, I always hear her laughing and talking with her caregiver. Being with her caregiver is just a cheerful experience for her.

April 12, 2017

By Anonymous_677

I am a current client of this provider

I would tell someone that Hired Hands Homecare provides quality care from the caregivers. It is higher than the other company that I used. Hired Hands Homecare has made the client's life easier by providing great, quality caregivers. The administrators of the company are good to interact with.

March 14, 2017

By Sharon B_8

I am a current client of this provider

Hired Hands Homecare is very cooperative and sensitive to our needs. They accommodate me the best that they can, and they are very good at communicating. Hired Hands Homecare takes very good care of my mother. She seems happy to see them.

March 14, 2017

By Lynn C_3

I am a current client of this provider

I am a local care manager and I refer to this agency often, they are the best in the area in terms of the quality care that they offer. The caregivers have empathy and compassion for Jean and that has been a strong influence on her.

March 14, 2017

By Lynn C_2

I am a current client of this provider

They're the only home care organization I would recommend. The caregiver working with her is a true companion and friend to her.

February 23, 2017

By Shirley H_3

I am a current client of this provider

I would tell someone that the care depends on which caregiver they have. Having the services is handy. The services are very helpful.

February 21, 2017

By Anonymous_647

I am a current client of this provider

Hired Hands Homecare's services have been satisfactory, even though there was not an easy beginning, but we found the right caregiver after many tries. My loved one likes their caregiver very much and they actually looks forward to the caregiver coming every time.

February 13, 2017

By Joy J

I am a current client of this provider

Hired Hands Homecare let's you pick and choose from the caregivers. I have had a lot of caregivers, and I have had to tell some not to come back.

October 21, 2016

By John625862

I am a past client of this provider

Most of the caregivers from Hired Hands Homecare were pretty good. They found me a caregiver right away, but they were expensive. I only used them for about a week.
See all Home Care reviews (106) See fewer reviews

About Hired Hands Homecare

Hired Hands Homecare is a Family Owned & Operated homecare agency; providing the finest caregiving services for over 22 years. We enhance the well-being of seniors by providing trustworthy and compassionate homecare services.

Our exceptional Caregivers are our employees, and are thoroughly screened and background checked and are insured and bonded. We handle all employer responsibilities – including taxes, workers’ comp and insurance. Our caregivers have extensive experience working with the elderly. We practice ongoing staff education, management, appreciation and recognition, to ensure the consistent high quality level of our Caregivers.

We are committed to fulfilling your exact needs from the start. Our dedicated management team has over 100 years of experience in managing homecare, and we know exactly what it takes to assure customer satisfaction. An important tool is our complimentary Initial Assessment and Home Safety Evaluation. Our Director will sit down to discuss your individual needs and preferences. We then develop a Careplan and schedule the ideal Caregiver to serve you, matching skills and personality. Assistance is available on a flexible basis: 24 / 7 on an hourly, overnight or 24-hour live in basis. While some companies may charge for ongoing care management, it is included with our service.


Photos of Hired Hands Homecare


Services and Amenities of Hired Hands Homecare

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Safety

Payment options

  • Insurance
  • Credit Card

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: CA Licensed Home Care Organization

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