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Right at Home Hacienda Heights, CA

16388 Colima Rd., Hacienda Heights, CA 91745

(626) 469-5749

Verified Partner

4.5

(43 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023

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Reviews of Right at Home Hacienda Heights, CA in Hacienda Heights, California

4.5

(43 reviews)

    Top rated on Caring.com

    2022, 2023

    Home Care Pulse Certified 2024

    Barbara G_62

    5

    March 7, 2024

    I am a current client of this provider

    For that she is happy, since she has a good caregiver. It's something to keep her safe.

    Joseph S_25

    5

    December 6, 2023

    I am a past client of this provider

    It was very helpful and comforting for me to have someone check on him. I like that they were punctual, kind, informative, and took time to explain things.

    Betty A_6

    5

    October 6, 2023

    I am a current client of this provider

    She is walking better and her cognitive skills have improved. I would recommend them because they are professional. They have great communication.

    Robin H_16

    5

    September 11, 2023

    I am a current client of this provider

    It has helped me get back on my feet. They showed me exercises that has helped me. All were very professional and nice.

    Broncile T

    5

    December 9, 2022

    I am a current client of this provider

    They help me clean up my house and help with my needs. I have recommended them. I like them no problem. They are good to me and good at what they do.

    Louis G_5

    5

    October 6, 2022

    I am a current client of this provider

    She changes him and bathes him. I like that she takes care of my dad really well.

    Patrick M_9

    5

    September 14, 2022

    I am a past client of this provider

    It was helpful to Patrick to get his needs met on a daily basis. I like that Hannah, the manager from the office, did whatever she could to meet our requests and what we needed at the time. They have a personal touch and they find people as quickly as possible.

    Anonymous_5741

    1

    August 23, 2022

    I am a current client of this provider

    They do not Impact me. They need to work better.

    Provider Response

    Thank you for your feedback and we are sorry to hear about your experience. Please give us a call or email us with more details about your experience so we can better train our staff and improve our service to provide quality care.

    Mary C_74

    4

    May 20, 2022

    I am a current client of this provider

    They do not come regularly, just when I have an appointment to go to. The last time that I used them for a blood test, my caregiver came very late. I have not had any trouble with them, but it is okay.

    Richard L_14

    5

    March 30, 2022

    I am a current client of this provider

    They treat the clients well and my husband is happy. I already recommended them to others. I like they how they do things and their personality.

    Patricia M_37

    5

    January 7, 2022

    I am a current client of this provider

    They help me the most by keeping the client company. I like that the two caregivers are wonderful and helpful.

    Ann A_11

    5

    December 8, 2021

    I am a current client of this provider

    They made it possible for me to go on vacation. They are easy to work with. They are great with helping you find someone that meets the needs of the patient.

    Ava L

    4

    October 11, 2021

    I am a current client of this provider

    They keep my mother safe, and it lets me go to work. I just started with them so I don't have a strong opinion on them yet.

    Roy B_5

    5

    August 11, 2021

    I am a current client of this provider

    I am able to work my schedule around it. They have had communication. They have had visits and everything has been done well. I like how organized they are and the communication. Sam the owner is good.

    Maria M_18

    5

    July 9, 2021

    I am a current client of this provider

    The services have helped me to have more time with my children. I would recommend because of the experience and qualified workers.

    Anonymous_4919

    5

    June 14, 2021

    I am a current client of this provider

    The caregivers remind me to take my medications as well as helping around the house. The caregivers are great.

    Aashish J

    5

    February 10, 2021

    I am a past client of this provider

    The caregiver was very good and was always on time. I like that they on time and they have good staff.

    Su Y

    5

    January 8, 2021

    I am a current client of this provider

    The caregivers are very cordial and nice to me. I could make myself feel at home with them. They don't feel like strangers to me. I would recommend Right at Home because the staff is very nice.

    Albert R_2

    5

    December 15, 2020

    I am a current client of this provider

    I feel that they care for me and they know my situation. The owner handles all of my concerns. I like that they are thorough and professional.

    Linda M_29

    5

    November 21, 2020

    I am a current client of this provider

    They're very neat and tidy and do everything they say they're going to do. They're very on time.

    Chuck S

    5

    October 13, 2020

    I am a current client of this provider

    We've had the same caregiver for a long time now. They haven't had any troubles with the caregivers.

    Donald M_6

    5

    February 27, 2020

    I am a current client of this provider

    I don't have to designate. They go ahead and do it without me needing to tell them. Dealing with the people that work with the company is good. I like the people they send me.

    Janet W

    5

    January 23, 2020

    I am a current client of this provider

    It allows me time to do what I need. I appreciate the consistency of the caregiver I have.

    Anonymous_2701

    1

    October 29, 2019

    I am a past client of this provider

    They could have trained their workers better. I would have them get better quality workers.

    Provider Response

    Thank you for your feedback and we are sorry to hear about your experience. Our caregivers go through an extensive training process when they are hired and each caregiver is required to complete annual training through various training programs. We appreciate your feedback and we will do our best to continue to train our caregivers to provide quality in-home care.

    Michelle T_4

    5

    October 10, 2019

    I am a current client of this provider

    She gives us peace of mind that my mom is being taken care of in terms of getting meals and meds on time. We like our caregiver because she feels like a good fit for our family. They are really flexible with our requests to change the schedule.

    Anonymous_2493

    4

    September 12, 2019

    I am a current client of this provider

    The caregiver talks and sits with her because she can't be alone. Because of the services, I can go to my doctor's appointments. They have flexible hours, and I can call them whenever I need to run errands.

    Donna M_12

    5

    June 27, 2019

    I am a current client of this provider

    She encourages my mother to do her exercises, and provides a balanced meal plan for them. They work with my schedule and they have always provided somebody when I have needed them.

    Margaret B_15

    4

    June 21, 2019

    I am a current client of this provider

    I think it has been good. We have different caregivers who take care of her. Some are great, but others don't mesh as well. I think that there were a few scheduling mishaps, which are really important when doing homecare.

    Louise B_6

    5

    May 23, 2019

    I am a current client of this provider

    They are doing the things I can't do right now. They are very helpful and willing to do what I want.

    Tati T

    4

    May 23, 2019

    I am a current client of this provider

    They need to keep on sending the same person. I like that they are reliable and on time.

    Donna

    4

    May 8, 2019

    I am a current client of this provider

    Right at Home comes in a couple of days a week. They fit my needs and they're in the price range that I was looking for. My parents are very happy with the person who comes in. I would prefer billing to be an online thing. It's paper statements, and that's the only issue that I have.

    Deanna B_2

    4

    April 18, 2019

    I am a current client of this provider

    My loved one is able to stay at home or go out with the services. They do not do their billing very well.

    Maria L_8

    5

    March 26, 2019

    I am a current client of this provider

    The services provide me with some time for myself. They are easy to communicate with when I call into the office.

    Kimberly B

    5

    February 20, 2019

    I am a current client of this provider

    There's a lot less stress in knowing there's someone here, so I don't have to go to my loved one's house as often. My father is able to leave the house without my mom without having to worry. The cleaning of the house takes stress off my dad. They know us and we know them. It's a smaller company, so I don't have to explain myself every time and they know the needs that my parents have. They hook us up with caregivers that are able to fit my loved one's needs very well.

    Anonymous_1280

    5

    January 23, 2019

    I am a past client of this provider

    Martha was the one who came all the time. They made his life more pleasant. The people they sent were well-qualified and we liked them a lot.

    Imelda G

    3

    January 23, 2019

    I am a past client of this provider

    The caregiver that came to help only came 3 times, which wasn't that helpful. They could have given the caregiver more hours. I wouldn't recommend them because I hardly had the service that I hired.

    Edwin M_2

    5

    December 12, 2018

    I am a current client of this provider

    I can go out now, so that makes things easier. They are on time. They are very good. We are happy with the caregivers.

    Anonymous_131

    5

    September 19, 2018

    I am a current client of this provider

    They send me good help. They are convenient and close.

    Loretta S

    4

    August 22, 2018

    I am a current client of this provider

    They have helped him the most by being there for her. They need more available caregivers.

    Desmond B_1

    5

    May 14, 2018

    I am a current client of this provider

    Martha updates me and send me pictures of my mother every week. She tells me what's going on in my mother's facility, too. Martha comes on the weekends. She always calls me because I live out of state to tell me what's going on.

    Eva D

    5

    May 14, 2018

    I am a current client of this provider

    Right at Home has made my father much happier. Right at Home is responsive. They take care in answering all our requests and go out of their way to make sure everyone knows what is going on.

    Sandra R_12

    5

    March 12, 2018

    I am a current client of this provider

    They're flexible and are very gracious and accommodating. They've helped her the most in companionship and giving my loved one attention.

    Carol M_4

    5

    October 25, 2017

    I am a past client of this provider

    Right at Home seems to screen their employees well. The services from Right at Home were helpful and they did everything they could to accommodate with our schedules.

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    Services and Amenities of Right at Home Hacienda Heights, CA in Hacienda Heights, California

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening

    Bonds & Insurance

    • Is Bonded and Insured

    Health Services

    • Companion Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Transportation & Shopping

    • Transportation Services for General Shopping

    About Right at Home Hacienda Heights, CA in Hacienda Heights, California

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Hacienda Heights, CA

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