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Home Instead - Covina, CA

750 Terrado Plaza, Covina, CA 91723

(800) 558-0653

Verified Partner

5.0

(25 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Home Instead - Covina, CA in Covina, California

5.0

(25 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Debbie B

    5

    May 17, 2024

    I am a past client of this provider

    We hired Home Instead to care for our father and we were very grateful for the loving care he received. The caregivers assigned to him were very compassionate and professional. It was a great comfort knowing that he was in safe and in loving hands. We would definitely recommend Home Instead to our friends and family!

    CVe

    5

    September 5, 2023

    I am a current client of this provider

    This company is very responsive and professional. Genevieve is amazing! We hired this group part time to assist with the recovery of my Mother. She broke her leg and needed additional care. The aides are kind and compassionate. They always have a positive attitude and very helpful. We are grateful for their service.

    Dora G

    5

    May 29, 2023

    I am a current client of this provider

    Home Instead has been providing care for my mother for the past few years. Every person I have dealt with at this agency has been extremely helpful and understanding with the needs and concerns regarding the care of our mother. The caregivers provide excellent care for my mother who has dementia which leaves us without any worry and peace of mind. They also arrive promptly for their shift. Every person I speak with is very professional and understanding whenever I call the office. I highly recommend Home Instead!

    sseferovich

    5

    April 28, 2023

    I am a current client of this provider

    I’ve been working with Home instead for about four months now, and they have been amazing. Rishika and Genevieve have been extremely helpful in every way possible. And the caretakers are all great! It’s hard to pick my favorites, but Liz is fantastic! She goes she goes above and beyond she’s almost like part of the family :) but like I said, all the girls are great. If ever, I have a problem or issue (which I have not) I can always count on them to answer the phone and solve the issue. They’re always on time. And not only do they take care of my grandma‘s needs but they also take the time to engage and interact with her as well.

    Sue Mull

    5

    December 13, 2022

    I am a current client of this provider

    Home Instead Senior Care in Covina was first on my list when I needed part-time care for my 86-year-old relative. They have cared for him for the last two years with ongoing consistency, care, kindness, and attention to detail. Rushika, her administrative staff, and care professionals have become a second family to him and bring joy each of the seven days a week that they are with him. The different levels of care available based on his level of need along with working with his schedule continue to be a definite plus since this varies due to dialysis at the hospital. Rushika and her staff are also experts in understanding the process necessary for Long Term Care claim requirements. I know I can count on them. Their commitment is a gift in providing quality of life for our loved one. Thank you, Rushika and Team!

    Jonathan B

    5

    October 18, 2022

    I am a current client of this provider

    We have been enjoying the care HomeInstead provides for my 87 year old mom for over three years now. They have been amazingly consistent in the quality of the Care Professionals they provide, are completely reliable in scheduling, and always willing to give extra help when we need it. Alba, who cares for mom now, is amazing and so good with her. Rushika, Diana, Brenda, and all the staff in the office are easy to work with always. This team is a genuinely caring group of people who know how to hire and retain the best staff. Thank you for all you do for us!

    Mrs. Petunia

    5

    October 11, 2022

    I am a current client of this provider

    I fell and broke my arm and needed a full shoulder replacement. I needed help and my daughter found Home Instead. The ladies have been marvelous. I have been under their care since March, 2022. All the ladies and very nice, caring people. Always very helpful and taking special care to take care of my needs. I would definitely use Home Instead again if the occasion ever arose again.

    JPN

    5

    October 10, 2022

    I am a current client of this provider

    We have been very happy with our caregiver and service homeinstead has provided for mother. Carol has been wonderful Arrives on time with a pleasant attitude daily.to help with tasks and provide companionship.

    Husband helper

    5

    February 26, 2022

    I am a current client of this provider

    I called Home Instead when I found myself in a situation where I was unable to care for my husband alone. My firsts encounter was with Genevieve, I found her to be kind, patient and sympathetic which was much needed. She made all of the arrangements seamless and quickly, this was amazing to me. Each visit with our caregiver was pleasant, she was very solicitous of what she could do to help us. Angie was very encouraging and most of all helpful with all of our requests. Compassion goes a long way when you’re in this situation, they both felt like family members.I would recommend this company to anyone in need.

    Dr. Peter Gero

    5

    November 17, 2021

    Other

    Caregiving support for my bed-ridden mother who has advanced dementia. Almost always prompt. Interactions are always professional and friendly. Excellent responsiveness.

    wagglee

    5

    October 4, 2021

    I am a current client of this provider

    We have been delighted with the post surgery care for my husband. Genevieve was very thorough in our first meeting, offering suggestions for care and taking time to get to know us. The caregivers have all been very thoughtful , cheerful, and knowledgeable. Diana has been able to accommodate our changing schedule. I will definitely call on Home Instead if we need care again and will recommend unconditionally.

    Dr. Gutierrez

    5

    September 10, 2021

    I am a past client of this provider

    By far the most pleasant, friendly, helpful, and sympathetic group I have encountered. My Father was diagnosed with End Stage Colon cancer and was placed in Hospice. Unfortunately, there was no one in the family to take care of my father at home while I went to work. So I reached out to "Home Instead" who simplified my life: From the very first phone call with Genevieve, who was so kind and explained everything I needed to know, to the walk through with Rushika who further gave me details and what to expect, to the multiple care givers that helped assist my father's needs. "Home Instead" went above and beyond to accommodate our needs. They were always a phone call away. I hope I never need a care giving service in the future, but if I did I would definitely call on "Home Instead." Thank you for your great service!

    Linda Mikita

    5

    December 19, 2020

    I am a past client of this provider

    The Home Health Care Providers from Home Instead were caring, sensitive and kind. They provided my Mother excellent care for ten months. I was always confident my Mom was in good hands with the Providers from Home Instead. They always arrived on time and were fully attentive to Mom’s need. While we utilized their services, my Mom transitioned from needing companionship to full bed care. All Service Providers were outstanding and I recommend Home Instead without reservation.

    Ruby K. Kelley

    5

    September 17, 2020

    I am a current client of this provider

    I wanted to know that I was getting a caregiver that is qualified to take care of my husband in my rather brief absences. Are they dependable (yes!); can they cope in an emergency (there hasn't been one, but I am confident they would know what to do); will they bond with my husband (definitely); will I consistently get the same caregiver (yes, is nearly all instances). My husband's caregiver Carol is an angel. She adores him, and the feeling is mutual. I adore her as well. She shares our values and has the same adorable sense of humor as my husband. Thank you Home Instead.

    Helpwhenneeded12

    5

    September 1, 2020

    I am a past client of this provider

    We have used their services for 2 years with both my parents and then just my mom. They were so caring and thoughtful and very reliable. I really appreciated their good judgement as my mom's memory decreased. I highly recommend them to everyone I know and they made all the difference in caring for my parents.

    CLTH

    5

    June 26, 2020

    I am a current client of this provider

    The Home Instead caregivers take excellent care of my mom. They take her to appointments, help her with errands and help her around the house. The office staff is excellent too - they are easy to communicate with and the caregivers are ALWAYS dependable and punctual. Their Covid-19 protocols meet CDC standards. My mom has been a client for 9 months now.

    Michaeldg

    5

    August 12, 2019

    I am a past client of this provider

    We needed help with care for my elderly parents, who while quite frail and forgetful were quite particular in who came into their house. Rashika at Home Instead spent time with them and then found caregivers that were a perfect fit for their personalities. My parents had particular schedule requests for specific days and times which somehow Home Instead was always able to accommodate. Angelia the caregiver was helpful, courteous and patient. She helped with personal care, shopping, cooking, cleaning, driving- anything my parents needed they found a way to make it happen. I can't recommend them highly enough!

    Son in Covina

    5

    March 26, 2019

    I am a past client of this provider

    The Home Instead care givers provided outstanding care to my terminally ill father. Each of them was kind, caring, and professional in all aspects of their service. Plus, they treated my father as if he were a friend or family member. I give Home Instead Senior Care in Covina my highest recommendation.

    Julie Ann C

    5

    January 7, 2019

    I am a current client of this provider

    HISC in Covina provides everything my dependent parents need to continue living at home. The caregivers are all very organized, attentive and professional, and the house is always clean and orderly. They genuinely care about both of my parents, and provide them with wonderful companionship. In addition, they are very knowledgeable about what to do when there is a crisis or an unusual situation. This has contributed to my parents' continuing stability and happiness at home, and our family feels so fortunate to have Home Instead's caregiving services.

    Herbert

    5

    August 21, 2018

    I am a current client of this provider

    Mr. Buchanan loves Judy and has had less falls since she arrived.

    Ms. Lee

    5

    September 12, 2017

    I am a past client of this provider

    My first encounter with Home Instead Senior Care was in 2013. I used the Pasadena Office back then. When I moved to a new city I began using the services from the West Covina office. The owner, office staff, and our caregiver were caring, diligent, and professional. My mother's caregiver was matched to our needs and I could not have been happier with her.

    Pattricia

    5

    August 16, 2017

    Other

    So far Myrna has been wonderful for my Mother.

    ccz

    5

    June 1, 2017

    I am a past client of this provider

    We needed help with my 85 year old mother in law, who has difficulty walking, due to osteoarthritis. We didn't want to leave her alone because she has a history of falling. We had Home Instead come in 5 hours a day to provide breakfast and lunch, help her bathe, exercise, and provide companionship. Ruchika interviewed Mom to determine her needs/expectations. Then found two excellent caregivers that fit our criteria. Mom loved Patricia and Linda and enjoyed their time together, talking and playing Chinese checkers and dominos. Meals were prepared and my kitchen was left spotless. Her laundry was done weekly. The caregivers had perfect attendance which was very important to us. Our interactions with the office and field staff were very professional. They checked with us periodically to ensure that we were satisfied with their services. We highly recommend Home Instead and will use them again when needed.

    steven-shaw

    5

    May 30, 2017

    I am a current client of this provider

    My mother had fallen and broken her ankle and after receiving her release to go home, we called homestead. They were very professional from the office and field staff. They made us feel very comfortable and expanded everything in detail. We would recommend Homestead to anyone. Thanks Steve Shaw

    Sueske

    5

    January 21, 2017

    I am a past client of this provider

    My mom came home from the hospital after 3 months and needed assist with everything and the care that the Home Instead caregivers provided has been excellent. Due to them my mom has made very fast improvements. My mom can be difficult and was resistant to having caregivers, but she loved them and really enjoyed their company along with their excellent care.

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    Services and Amenities of Home Instead - Covina, CA in Covina, California

    Staff Training & Qualifications

    • Interview Every Team Member in Person
    • Reference Checks
    • Staff Driving Record Check
    • Continual Training
    • Staff trained in memory care

    Family/Caregiver & Relocation Services

    • Transitional Care
    • Family Communication Services

    Licensing & Inspections

    • Staff Drug Screening

    Sub-types of Home Care

    • Full Service Agency

    Companionship & Escort Assistance

    • Companionship Services

    Ambulatory Assistance & Accessibility

    • Mobility & Wheelchair Assistance
    • Transfer Assistance

    Health Services

    • Companion Care
    • Memory Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Meal Preparation

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Transportation & Shopping

    • Transportation Services for General Shopping

    Care Management Services

    • Residency Confirmation

    Housekeeping & Maintenance

    • Housekeeping Services

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Covina, CA in Covina, California

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Covina, CA

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