Passionate Heart Hospice

Ullisess

I am using Passionate Heart Hospice for my wife at home. I didn't choose them. She got to the point where we couldn't take her into the hospital, like at Kaiser, to see a doctor. So, a couple of doctors came out to see her and recommended this care center. I had never looked for one. It seemed like a good choice, and I didn't know at that time. They have licensed nurses. A nurse comes out once a week to check her vitals, work with me, and ensure she has the right medications. She needs refills, and they also have to make sure we have the right supplies, like underwear and bed pads. They also have a 24-hour-a-day on-call nurse. They call the nurse station and can get you anything you need. Then, twice a week, we have, I call them a nurse's aide, but they have people trained to bathe her, make sure that she doesn't have bed sores, and make sure she's comfortable. I've never had an issue with filling prescriptions. If I call or talk to the nurse that she's running low on a certain item, or I have to call the desk there, the prescription is often refilled that same day and delivered. So, I'm very pleased with that. We've been using the service for about six months now. I'm very pleased, and the nurses are always very reliable. They visit once a week. They will come out if there's a need for more frequent care. They stay in contact with a doctor. So, they're very attuned to my wife's needs.