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Right at Home Birmingham

1446 Montgomery Highway, Suite B, Birmingham, AL 35216

(205) 843-0445

Verified Partner

4.51

(274 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022

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Reviews of Right at Home Birmingham in Birmingham, Alabama

4.51

(274 reviews)

    Top rated on Caring.com

    2021, 2022

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Archie W

    5

    February 20, 2024

    I am a current client of this provider

    I like how they don't yell at me. I like that they treat me like I'm a human being.

    Gabie L

    5

    February 15, 2024

    I am a current client of this provider

    I think it has impacted me and my husband as caretakers more because they come in the morning to bathe her feed her and get her dressed, and it helps us more than it is helping her. I know that this business is hard to run and set people up, but Right at Home has done good.

    Anonymous_1707991832

    4

    February 15, 2024

    I am a current client of this provider

    The agency has sent a caregiver who does a great job, and she takes me places I need to go. I like how the agency would call me if the caregiver did not show up, they have not called me today, but usually they do.

    Betty T_13

    4

    February 7, 2024

    I am a current client of this provider

    I think that they are doing what they are supposed to do. I would recommend them because they accommodate me.

    Berkeley B

    5

    February 5, 2024

    I am a current client of this provider

    They help my father with his hygiene. The assistance is what we needed.

    Ruthie T

    5

    February 5, 2024

    I am a current client of this provider

    They stepped in when I had to step out. They like the business, and I am satisfied with the services.

    Tanya S_2

    5

    February 5, 2024

    I am a current client of this provider

    It has been very impactful. I was happy that I chose them. I would definitely recommend them.

    Dudley C

    5

    February 5, 2024

    I am a current client of this provider

    They have helped me by being able to help me when I was not able to care for my mom. Regardless of timing or situation they will find someone to be with my mom.

    June L_7

    5

    January 26, 2024

    I am a current client of this provider

    I can't tell you of a negative. We are getting older, I'm not near family, so they are a family to me. They know people and they know what they should do. They are kind people.

    John M_101

    5

    January 24, 2024

    I am a current client of this provider

    It's very beneficial. The caregivers have had a positive impact because they have done everything asked and have been very attentive to the patient. I like that they're very responsive. I couldn't ask for better care.

    Hubert M

    5

    January 24, 2024

    I am a current client of this provider

    The caregivers help by giving baths. They've been a big help to us since my daughter works third shift.

    Robert B_88

    5

    January 9, 2024

    I am a current client of this provider

    They help me with anything I need help with. They are doing a good job.

    Anne C_13

    5

    January 9, 2024

    I am a current client of this provider

    They have helped the most with the phone calls. I like that they are always there for me if I call.

    Jack W_11

    5

    January 4, 2024

    I am a past client of this provider

    They did what they were supposed to do for him. The ones that we have had were fine. I don't have anything to compare them to.

    Celia M

    5

    January 4, 2024

    I am a current client of this provider

    The caregiver helps my mom with everything. She takes care of my mom. I like that the caregiver we have right now is perfect.

    Robert W_50

    4

    December 20, 2023

    I am a current client of this provider

    They take good care of me and my needs. The employees do pretty well.

    John W_70

    5

    December 18, 2023

    I am a current client of this provider

    I was missing a lot of appointments and now I'm making most of my appointments. They do such a good job. They make sure that I am able to maintain.

    John G_57

    4

    December 12, 2023

    I am a current client of this provider

    They help me the most by just being assistants. There isn't anything they could do differently. I like that they do their job.

    Angel D_1

    4

    December 7, 2023

    I am a current client of this provider

    The agency could provide nursing services. I like that the agency is very flexible.

    Ovoy H

    5

    December 6, 2023

    I am a current client of this provider

    The provider has helped me the most by physically being able to do things. I like this agency because I like that they help you and care for you. They also encourage you.

    Janet B_20

    5

    December 5, 2023

    I am a past client of this provider

    They helped her walking. They did very well. When we found a caregiver that was special to the client, they did a good job to keep the client with the caregiver.

    Platt D

    5

    November 22, 2023

    I am a past client of this provider

    They just take the extra step to care for whatever he needed. They gave excellent care; they were also very respectful.

    Andrew W_6

    5

    November 21, 2023

    I am a current client of this provider

    Everything is wonderful. It's extremely helpful, she is here four days a week. I like everything about them.

    Ed L_9

    3

    November 15, 2023

    I am a current client of this provider

    They could have trained the employees better. They were there when we needed scheduling changes.

    Carrie K_1

    5

    November 7, 2023

    I am a current client of this provider

    The client looks forward to seeing the caregiver. They are very friendly and helpful people. The caregiver is very good. I would recommend them to anyone looking for care.

    Barbara C_59

    5

    November 7, 2023

    I am a current client of this provider

    They have prevented her from having any more falls. If I have any questions they let me know and don't sugar coat anything.

    John B_83

    4

    November 2, 2023

    I am a current client of this provider

    I think they cover everything pretty good. They seem to keep up with everything pretty well.

    Anonymous_7628

    5

    October 25, 2023

    I am a current client of this provider

    They work with me when there are changes. They answer my questions. The nurse brings a lot of trust.

    Jimmie S_1

    4

    October 25, 2023

    I am a current client of this provider

    One thing the provider helped with is bathing him. The people from the agency were very helpful and loyal.

    Bobby D_1

    5

    October 20, 2023

    I am a current client of this provider

    I like that the people have been good. I like that they keep their word.

    George N_1

    5

    October 19, 2023

    I am a current client of this provider

    They have made my experience positive by helping me live healthier. I like that the nurses are very knowledgeable.

    Kathryn W_5

    4

    October 19, 2023

    I am a current client of this provider

    They have helped me the most because they work with me in the times that I needed it. I would recommend them because they have worked with our house and situation.

    Marcus W_1

    4

    October 10, 2023

    I am a current client of this provider

    I am able to do the things I like to do while someone watches my husband. They try to provide the best care as possible.

    Elijah B

    5

    October 10, 2023

    I am a current client of this provider

    They take care of his daily activities, like bathing and feeding. They do everything that they are supposed to do.

    William "Billy" & Gina P

    5

    October 10, 2023

    I am a current client of this provider

    We couldn't do without it. Our caregiver has helped us the most with everything. My husband had to be bathed and changed for a long time, but that is doing better. He has had 2 surgeries and I had a knee surgery. Our caregiver is more than helpful. I like that they're consistent and they do what they say.

    Carl W_9

    4

    October 6, 2023

    I am a current client of this provider

    We have a sitter on Saturday, and we're able to go out and do things. They said they ordered us rails for the bathroom, but we haven't received them.

    Walter F_8

    4

    October 4, 2023

    I am a current client of this provider

    They are convenient and dependable. We have not had any problems and they provide excellent services.

    Barbara D_48

    4

    September 26, 2023

    I am a current client of this provider

    They help by taking care of my mother. I would recommend them because the people are nice.

    Terry W_8

    5

    September 22, 2023

    I am a current client of this provider

    I had surgery on my eyes, and they took me to those appointments. I have never had a problem with their services, and I love the caregivers.

    Deborah B_16

    5

    September 14, 2023

    I am a current client of this provider

    They help a lot. They are happy people and we can either communicate or look at each other, or watch TV so they adapt very well. I think they do a good job and they are there for us.

    Hugh & Barbara M

    5

    September 14, 2023

    I am a current client of this provider

    The caregiver is just very observant and knows my parents very well, and knows if something is out of whack. I would like to be notified if they are not going to come or if they are sending a different caregiver.

    Linda E_8

    4

    September 6, 2023

    I am a current client of this provider

    They work good hours. They are reliable.

    John P_61

    5

    September 6, 2023

    I am a current client of this provider

    The agency has made the experience positive by being happy to talk to me. They also check that the caregiver is here and is doing what she is supposed to. I would recommend them because I am thoroughly pleased with the person that they matched us with. She is absolutely incredible.

    Dwight D

    5

    August 17, 2023

    I am a current client of this provider

    They show up when they are supposed to. They have good punctuality and they have good knowledge.

    Nita D_1

    5

    August 17, 2023

    I am a current client of this provider

    I felt like the home health works for me and the physical therapy is good too. Both of the people that are working for me, they work with me, and they talk to me. It is a pleasant experience.

    Homer W_1

    5

    August 4, 2023

    I am a current client of this provider

    It's amazing, so I don't have to worry about anything while I'm at work. I've never had a problem with them and the aides are very helpful.

    Errol "Hugh" B

    5

    August 4, 2023

    I am a current client of this provider

    With the problems he has, they do very well. Well I have been very pleased of the caregivers they sent here their response of answering questions or concerns.

    Michael H_30

    4

    July 26, 2023

    I am a current client of this provider

    They've helped me the most by getting someone to help my husband. I like the caregivers we have now.

    Aubrey Odell P

    4

    July 13, 2023

    I am a current client of this provider

    They can improve on their housekeeping; some don't know what to do and others do. I'd recommend them because they allow to have free time.

    Cindy B_23

    5

    July 13, 2023

    I am a current client of this provider

    They help him the most by providing companionship and for me, they help by having a second set of eyes on him when I'm not at the facility with him. The caregivers are good, and the office staff communicates really well.

    Anonymous_7522

    4

    July 13, 2023

    I am a current client of this provider

    In general, they are competent. Some caregivers have been a good match and some have not been a good match. The caregivers that are not a good match need a lot of direction. When you go into a kitchen and you find the silverware. But they would wait for me to be available to ask me to point out the silverware. I felt like I had to hold their hands, and that was a bit of a burden for me. They could just simply look around and get familiar with things. To have to train to that level is a burden. I am okay quickly going around and quickly showing them things and I give them a document with notes on it. I just do not like having to train them, and then you get sent a new caregiver. That makes the first hour or two not very valuable because I have to walk them through things. I would like them to keep sending me the same caregivers if I am going to invest the time. They could reduce the rates. That is it. They are just really expensive.

    Anonymous_7541

    3

    July 13, 2023

    I am a current client of this provider

    I can't do everything and they help do some of the things I can't. The girls don't want to do anything. I can't do my housework.

    Clinton A

    5

    July 6, 2023

    I am a current client of this provider

    They make sure we are doing okay. They make sure he has the medication he needs. They always check in.

    Evelyn S_7

    5

    June 27, 2023

    I am a current client of this provider

    The provider has helped by doing things me and my husband can not do. The agency does what they say they are going to do, they are nice, and they are patient.

    Benjamin H_4

    5

    June 26, 2023

    I am a current client of this provider

    It's the kindness towards me and my husband and they make you feel trusted and they are patient. They care about your personal needs and are kind and sweet to my husband.

    Omega W

    4

    June 22, 2023

    I am a current client of this provider

    It's not the provider's fault, it's just that people don't want to work anymore. But they do better than the other agency we had before them. They find somebody to fill in the workers, but they do have somebody If someone is absent.

    Wallace Thomas N

    5

    June 22, 2023

    I am a current client of this provider

    It gives me a chance to focus on my job. They show up.

    Carol H_39

    5

    June 21, 2023

    I am a current client of this provider

    We need help at home and they can do that. They are flexible and as things occur they are able to adjust.

    Ronald H_6

    5

    June 13, 2023

    I am a current client of this provider

    We have gone through the exercises that I am supposed to do. They are dependable. They let you know if they are running late or coming early. They keep you informed.

    Linda F_27

    4

    June 13, 2023

    I am a current client of this provider

    They speak with her, and they do things around the house. I would like younger people with more experience.

    Anonymous_7469

    5

    June 9, 2023

    I am a current client of this provider

    The daytime caregiver has formed a bond with my father already. We have added nighttime care, and we have been loving the girl we had for days, but we are having some issues getting the nighttime set up.

    Jim O_1

    4

    June 9, 2023

    I am a current client of this provider

    They get him up in the morning and help him to get ready every day. Everything is good except for the cost. It's too expensive for us the way things are right now.

    David H_50

    4

    June 9, 2023

    I am a current client of this provider

    It's been a big help, especially with a dementia patient. When the person doesn't come, sometimes they find somebody and sometimes they don't. That could improve.

    Bobby C_4

    5

    May 24, 2023

    I am a current client of this provider

    They get the jobs done and they cook for us. They have sent us some good caregivers.

    Anonymous_7370

    4

    May 6, 2023

    I am a current client of this provider

    They helped me with housekeeping. They could have more training.

    Jeanne P_9

    5

    May 5, 2023

    I am a current client of this provider

    It eases my mind when I know I have someone to come care for me. The agency is definitely efficient with their work and caregivers.

    Anonymous_7293

    4

    May 5, 2023

    I am a current client of this provider

    They seem to know what his needs are. Some of them come in and just know what they need to do.

    Willie T_6

    5

    May 5, 2023

    I am a current client of this provider

    They help the most with whatever we need, they come through with it. I like that they are convenient.

    Brenda H_16

    5

    May 5, 2023

    I am a current client of this provider

    I've had some great helpers from the agency. When I need to get something to eat, they are willing to drive me to get something to eat. I've recommended it before. I like that I am able to stay in my own home and that they drive me to my dialysis.

    Anonymous_7367

    5

    May 3, 2023

    I am a current client of this provider

    They have helped me to become independent and they are able to provide help when I need it. I like that the company will take care of me by helping me to get ready to go to the dining room.

    Herbert B_7

    1

    April 26, 2023

    I am a current client of this provider

    They need to send someone out here to work. They could come they have not been here in weeks. They don't; come or call.

    Anonymous_7246

    4

    April 25, 2023

    I am a current client of this provider

    They help with daily living activities. They are dependable.

    Martha C_13

    5

    April 22, 2023

    I am a current client of this provider

    They have provided me with good people and let us know if they can come. I like that they have done a good job with us at keeping us informed.

    Glenn L_1

    5

    April 19, 2023

    I am a current client of this provider

    She helps with light housekeeping. They seem to be organized and we love our caregiver. She is professional and fits right in with us.

    Adelaide P

    5

    April 12, 2023

    I am a current client of this provider

    I am legally blind, and I have to use a walker. They help make sure I get in to see my doctors. I like their personal care.

    Wilma M_1

    5

    April 11, 2023

    I am a current client of this provider

    I love the caregiver that I have and we bonded real quickly. I don't know what I'd do without her. I would tell my friends that I am happy with them.

    Marshall J_1

    1

    April 4, 2023

    I am a past client of this provider

    They sent us an 8 month pregnant woman. Sometimes people did not show up and I would have to call.

    Jewell S_1

    5

    March 24, 2023

    I am a current client of this provider

    The caregiver that they send to us is a perfect fit. I like their responsiveness and work with you very well.

    Anonymous_7069

    4

    March 22, 2023

    I am a current client of this provider

    They could stay more. I like that they are always here.

    Milford P

    5

    March 22, 2023

    I am a current client of this provider

    It has helped to take the burden off of my mother with trying to care for him. She has caregiver fatigue at this point. They are very good at rearranging schedules.

    Sharon B_42

    4

    March 10, 2023

    I am a current client of this provider

    Having constant social interaction has been the most helpful. I like that they have gotten perfect at keeping the same people coming.

    Lee W_4

    5

    March 7, 2023

    I am a past client of this provider

    I couldn't have gotten what I needed without them. The services were invaluable because I don't have family around to help me. I would recommend Right at Home because they were very accommodating in giving rides to and from appointments.

    Martha V_1

    5

    March 3, 2023

    I am a current client of this provider

    It's been positive. The provider is just being here to take care of her whenever I can't be here is nice. I like the fact that the people they send are prompt, dependable, and take good care of my life.

    Joe G_11

    4

    February 16, 2023

    I am a past client of this provider

    The last couple people were great. I would like them to recognize my needs better.

    Mildred C_7

    5

    February 16, 2023

    I am a current client of this provider

    The caregiver is very calm and very interesting. She's been teaching my mom Spanish too. She also helps with my mom's medication. I like that they are prompt, and the caregiver fits well with our needs.

    Beverly "Diane" G

    5

    February 13, 2023

    I am a current client of this provider

    They watch after her so I can run errands. The quality of the caregivers is not always that good.

    Anonymous_6954

    5

    February 6, 2023

    I am a current client of this provider

    Right at Home helps the client the most by assisting him move without tripping, giving him his medications as well as general housework. One thing I would tell a friend about Right at Home is they made a great match with a caregiver for the client.

    John C_65

    5

    February 6, 2023

    I am a current client of this provider

    The agency made it a positive experience by checking on me. I just want the caregiver to be in touch with me for safety. They call to check on me.

    Richard Royce "Dick" H

    5

    February 6, 2023

    I am a current client of this provider

    They have sent good people to help us. Daren is part of the family. I like that they have good people working for them. We love Daren.

    Barbara P_51

    5

    February 3, 2023

    I am a current client of this provider

    They take care of me really well. The nurses are nice, and they know what they are doing.

    Ron T_5

    5

    February 2, 2023

    I am a current client of this provider

    They help him with showering and his medicine. I like that they follow up well.

    Perry M

    4

    January 25, 2023

    I am a current client of this provider

    Right at Home has made my experience positive by being cheerful and checking in on us to see if we need more help. I like Right at Home because they're dependable.

    Hettie H

    2

    January 21, 2023

    I am a current client of this provider

    They can make my life easier by talking to me about who's coming. I don't know why, but they won't talk to me about situations, and they send people I don't know or don't need.

    Barbara S_80

    5

    January 19, 2023

    I am a current client of this provider

    It's been very, very helpful. They do their jobs.

    Gwen "Summer" P

    5

    January 19, 2023

    I am a current client of this provider

    Having someone coming to the home and helping me makes life easier. I like the efficiency.

    Jamie8481

    5

    January 13, 2023

    Other

    I called right at home 10 times looking for my dr office. This nice young lady answered the phone all 10 times name latricia. She was so polite patient and understanding. She reassured me it’s ok and helped me look up the number which she didn’t have to. It showed me that it’s some wonderful people in this world.

    Tony W_3

    5

    January 6, 2023

    I am a current client of this provider

    The provider has helped by providing the medication he needs. The agency has been punctual, and they adjust the schedules when we need.

    Pearlie S

    5

    January 5, 2023

    I am a current client of this provider

    It is a tremendous help for me. They are professional.

    Thomas N_5

    5

    December 27, 2022

    I am a current client of this provider

    I like that Tina has gotten to be very close to us. I like that we have been very happy because we have had several come and help us.

    Frank B_9

    5

    December 22, 2022

    I am a current client of this provider

    The provider helped me the most by helping me get around. They also fix meals. What I like about this agency is that they help me whenever I need help. They fix my meals and they're very attentive.

    Michael N_11

    5

    December 20, 2022

    I am a current client of this provider

    She's helped take care of my wound, and it's almost healed. They come when they say they're coming, and they take good of me.

    Curtis M_1

    4

    December 6, 2022

    I am a current client of this provider

    They are here for me when I can't move and do things on my own. The last young lady that came out, I'd like them to send her back. But when others come they don't do what I ask them to do.

    David C_56

    4

    December 6, 2022

    I am a current client of this provider

    Really nothing they could do to improve. They are convenient.

    Patricia H_34

    4

    December 5, 2022

    I am a current client of this provider

    The people, who have been here, know what to do. We had a new person come in yesterday. She had never done a bed bath.

    Waylon S

    4

    November 28, 2022

    I am a current client of this provider

    I have help now and before I was doing it alone. They need to return my phone calls.

    Sandra H_16

    5

    November 23, 2022

    I am a current client of this provider

    They make sure my water containers are filled up and take out the garbage. I like that I have a way to get around.

    Donna H_29

    5

    November 16, 2022

    I am a current client of this provider

    They help the most by taking care of my wife. I would tell a friend they have always delivered good people.

    Anonymous_6697

    4

    November 9, 2022

    I am a current client of this provider

    We don't use them super often, but the service was good. We liked most of those who came and provided the service. They could just find someone that could spend more time. If someone doesn't show up, maybe there could be someone else.

    Sue M_19

    4

    November 9, 2022

    I am a current client of this provider

    It's made my life more comfortable. They provided everything I needed.

    Meredith B

    5

    November 5, 2022

    I am a current client of this provider

    They always respond immediately when we have concerns, and they always came when we requested that they come. They did everything we asked them to do. I really liked the sitter that came to my house. She is punctual and helpful.

    Kaye Anne H

    4

    November 4, 2022

    I am a current client of this provider

    I can't walk. They help with the bedside toilet and laundry. I would hang out with the caregiver if I wasn't paying her. I see her as a friend. She is brilliant and funny. The girls who come do a great job. They don't always communicate with the girls or us. The girls say that they are going to come back tomorrow, but no one comes.

    Carol R_28

    5

    October 26, 2022

    I am a current client of this provider

    The caregiver came in about 7:30 or 8 and fixed breakfast and we had dinner later and which was very helpful for us. I like that the personnel is very caring and professional in caring for their clients.

    Nancy S_50

    5

    October 20, 2022

    I am a current client of this provider

    They are just there when she needs them to get to the restroom. I like how prompt they are.

    Jan M_4

    4

    October 20, 2022

    I am a current client of this provider

    Depends on the caregivers. Some of them are too helpful and some of them are not helpful enough. I need a good balance. One caregiver that was not a good fit got really frustrated with me and walked out and did not say goodbye. I like that they are punctual.

    John F_29

    5

    October 13, 2022

    I am a current client of this provider

    The agency has been caring and professional. I like this agency because they are available.

    Anonymous_6548

    3

    October 4, 2022

    I am a current client of this provider

    We could not do it without them, the client would be in a nursing home otherwise. They have trouble staffing and cannot get someone out to us.

    Ned R

    2

    September 23, 2022

    I am a current client of this provider

    You have to them what you want done. They need some kind of task list of what they will. They could improve on the caregivers showing up.

    Ronnie W_2

    1

    September 15, 2022

    I am a past client of this provider

    It was more work having them here. I would never recommend them. The first one showed up for a few visits and stayed on her phone most of the time and didn't do hardly anything. Then all of the sudden she didn't show up when she was supposed to. So they scheduled someone else, and she never showed up. So I gave up.

    Provider Response

    We are sorry to hear you had a bad experience with our organization. We take pride in our staff and the care that we provide. For us, it all starts at the in-take or initial assessment. If you are still in need of services, we would love an opportunity to make this situation right. Perhaps we can create a daily task list of the most important things needed for care while we are in the home. From time to time there are last minute emergencies, but that is really very rare. We take it seriously if a staff person doesn’t show up for work. If you are open to the idea, we would love an opportunity to correct this area where we let you down. Sincerely, RAH

    Ashlyn T

    5

    September 8, 2022

    I am a current client of this provider

    They provide the care needed. They give excellent service.

    George M_15

    5

    August 24, 2022

    I am a current client of this provider

    I couldn't do it without this agency. I like this agency because they are able to give us the same caregivers.

    Anonymous_6340

    1

    August 18, 2022

    I am a current client of this provider

    They can be more consistent. I would like them to contact me when there are changes.

    Carlos C

    5

    August 4, 2022

    I am a current client of this provider

    I needed their services. They did good. I like that the caregiver is nice and does what she needs to do. She said if I need anything I can call.

    Jeffery P

    5

    August 4, 2022

    I am a current client of this provider

    The help is very freeing because it makes sure that we can stay at home safely. They have worked really hard to get us help.

    Pauline J_3

    5

    August 4, 2022

    I am a current client of this provider

    She only comes Saturday. She has been very cooperative with her. They were very nice and polite.

    Anonymous_6345

    4

    August 2, 2022

    I am a current client of this provider

    They have been there so I don't have to be there all the time. They need to have communication with their weekend caregivers.

    Bob E_4

    4

    July 18, 2022

    I am a current client of this provider

    They have pleasant personalities of some of them. They could have less frequent changes in people.

    Ronald C_7

    5

    July 18, 2022

    I am a current client of this provider

    They do things that I can't do easily and providing companionship. I like their flexibility as far as staffing.

    Willodean M

    4

    July 13, 2022

    I am a current client of this provider

    I'm not always contacted when someone doesn't show up. Due to that I have had to change several appointments. I would like if they improved their communication.

    Geraldine "Gerry" M

    5

    July 7, 2022

    I am a current client of this provider

    Right at Home has made the clients experience positive by helping the client with whatever she needs. I like Right at Home because they are quick to respond to any problems that happen.

    Ralph D_4

    4

    July 5, 2022

    I am a current client of this provider

    They do the laundry and help with shopping. They provide the services that I need at the time I need it. I do not know what they could do better.

    Anonymous_6211

    4

    June 22, 2022

    I am a current client of this provider

    They open the doors for me and take me outside onto the porch. I have to use a walker and it is hard to move around and I'm thankful that someone comes to help me.

    June B_10

    4

    June 17, 2022

    I am a current client of this provider

    It is nice to call them and come get me. They are helpful and on time.

    Mark B_29

    5

    June 16, 2022

    I am a current client of this provider

    The caregivers are great at providing for my needs. The staff that works there is very friendly.

    Nina R_2

    5

    June 10, 2022

    I am a current client of this provider

    They are here when I need them. They are easy to communicate with. The services are very good and I am very pleased. I would recommend them.

    June R_3

    5

    June 9, 2022

    I am a current client of this provider

    They provide food and cook for me. They consider certain holidays like Mother's day as major holidays and so they charge time and a half on those days.

    Yvonne B

    5

    June 7, 2022

    I am a current client of this provider

    I like the caregivers they send. They come twice a week to help for a half hour. The way the billing is set up could be improved. The bookkeeper is extremely busy. I'm expecting to hear back from her sometimes and she asks if someone else reached out. Mistakes are made with billing. I got billing for another person before. I have to keep a close watch.

    Gretchen L

    5

    June 2, 2022

    I am a current client of this provider

    The services are what I need. I would get another day but I can't afford it. They are well organized. They keep track of their people. They make sure you have coverage for the times you need covered the best they can. They are easy to communicate with.

    Jere V

    5

    May 24, 2022

    I am a current client of this provider

    I really love the caregiver. The caregivers are prompt and caring. They gave me good responses when I first called.

    Shirley P_12

    5

    May 24, 2022

    I am a current client of this provider

    She gets along very well with them. They were very punctual for us, which is most important.

    Annetter J

    5

    May 18, 2022

    I am a current client of this provider

    It's more or less just company right now because she's doing a lot better. They have called and checked on her to make sure everything is good.

    Harriett T

    3

    May 3, 2022

    I am a current client of this provider

    When the person is here and they are an able person to help my wife, things are good. There have been some that have come in the past who are not able to do the work that we need. The main thing is being sure the caregiver is going to be here and be here on time as well as not having to leave early or come in late.

    Richard M_39

    5

    May 3, 2022

    I am a current client of this provider

    I am able to move and get up and down better. They have provided knowledgeable people to talk to and help. The PT has been very good.

    Joyce W_9

    4

    April 28, 2022

    I am a current client of this provider

    They do what is needed to help me. I would recommend them because the caregivers come on time.

    Joan G_8

    5

    April 27, 2022

    I am a current client of this provider

    Them providing me an aide gives me a chance to get out of the house for a bit. I like that they are very responsive to my concerns and the caregiver is fabulous.

    Jerry B_7

    4

    April 23, 2022

    I am a current client of this provider

    The caregiver helps me clean and I'm in a wheelchair. They need to notify us in advance when someone can't come.

    Barbara P_47

    4

    April 21, 2022

    I am a current client of this provider

    They do just what I want them to do. My wife just had a stroke and she can't help herself at all. Some of the girls that come don't have experience helping people like her. Once they come on a consistent basis, they do great. I like their attention to provide us with the help we need.

    Art J_1

    5

    April 7, 2022

    I am a current client of this provider

    They do what they say they will do. They communicate with me and they show up on time.

    Violet T_1

    4

    April 6, 2022

    I am a current client of this provider

    I don't know how they could better her life, but they seem really kind to her. I like their flexibility.

    Cynthia N_3

    5

    March 18, 2022

    I am a current client of this provider

    They have been a help and I can depend on them to be here for her. They're communication is great, and they are just doing the overall best and extra mile that they are doing.

    Myra A

    5

    March 18, 2022

    I am a current client of this provider

    I have to wear compression hose and I have a hard time getting them on and off and they help me with that. They also monitor me in the bath and take out my trash. I like the fact that the caregivers are caring, compassionate individuals.

    Clara R_1

    5

    March 18, 2022

    I am a current client of this provider

    They are very helpful. The caregivers do a lot of stuff for me. I had fallen and my children came and got home care for me. I have been pleased with Right at Home.

    Barbara K_22

    5

    March 16, 2022

    I am a current client of this provider

    The agency keeps me from being by myself a lot. I liked that they are very honest about what we talked about what to do.

    Sims B

    5

    March 7, 2022

    I am a current client of this provider

    The quality of the services is good. They are usually always here on time and they are efficient in helping my husband get to bed on time. They are friendly and willing to help.

    Anonymous_5864

    4

    March 7, 2022

    I am a current client of this provider

    It relieved my children from having to care for me. I like that they provided the care I needed.

    Jeaneane M

    5

    February 22, 2022

    I am a current client of this provider

    They have given me other choices and I always come back to them. I like that they always give you an answer and are always there to answer.

    Anonymous_5758

    4

    February 16, 2022

    I am a current client of this provider

    I don't have a choice but to have help and I am satisfied. The agency decided it takes 2 people to help him and I'm charged double and I may have to cut down. Some that come in are not friends and they are pricey.

    Rebecca S_12

    5

    February 16, 2022

    I am a current client of this provider

    By explaining things, my caregiver is so easy to talk to. I like my caregiver, she is kind.

    Dot Y

    5

    February 9, 2022

    I am a current client of this provider

    The services have helped me by doing simple tasks I cannot do. I like that they are very professional and kind.

    David S_59

    5

    February 2, 2022

    I am a current client of this provider

    They do what they say they do and they are always on time. I would tell a friend that they are a professional organization and everyone they send is good.

    Delilah G

    4

    February 2, 2022

    I am a past client of this provider

    It was good, they took care of her and did a great job. They did everything that she needed.

    Blossom L

    4

    January 26, 2022

    I am a current client of this provider

    Anything is a help. I can't help all the time so its good to have somebody come in and they seem to take instruction well. The caregivers have helped the most by just being there. Them just showing up is enough for me. They are doing the best that they can. If they got somebody they'll send them. If they don't get anybody, they don't send them. The client says that the girls that do come are trained and everything's fine.

    Kathryn "Kathy" F

    5

    January 21, 2022

    I am a current client of this provider

    If I have a doctor's appointment, they make sure that I am ready for it. The people that I have coming to my apartment are very nice and caring to me.

    Loretta C_3

    5

    January 11, 2022

    I am a current client of this provider

    In the beginning, there was a different person. It was hard to form a relationship, but now we have the same person each time. They are like family. They were very accessible whenever I needed someone.

    Martha L_11

    5

    January 11, 2022

    I am a past client of this provider

    They helped me with vacuuming the floor. I liked that they let me do what I wanted to do. They helped me recover from surgery. I would use them again if I needed to.

    Roy L_2

    5

    December 22, 2021

    I am a past client of this provider

    The services helped me at the time because I could not move. I was able to get physically therapy from this agency. I do not think I would have survived without the company. This agency had great people and staff.

    Jeanette M_4

    4

    December 18, 2021

    I am a current client of this provider

    They are able to provide the essential care that she needs. I like that someone always answers the phone and they will call me back.

    Patricia G_17

    5

    December 17, 2021

    I am a current client of this provider

    They have given me three aides, and I have gotten better. They are very helpful and friendly.

    Martha C_12

    5

    December 7, 2021

    I am a current client of this provider

    They help with things like washing the laundry and make the bed. I really like that they are efficient.

    Ella P

    5

    December 7, 2021

    I am a current client of this provider

    One thing that they have done to make my experience positive is that they come in and do their job as well as take care of me. One thing that I like about the agency is that their employees know what they are doing.

    Kathie F

    4

    December 6, 2021

    I am a current client of this provider

    Just being here with me as a companion really helps me out. They wanted a 24-hour notice to tell their clients that they can come or change. Sometimes I couldn't do this, so I wanted a way to work around that.

    Joan A_7

    5

    December 2, 2021

    I am a current client of this provider

    She helps her get up in the morning, get dressed and shower. One of the reasons we picked them in because they pay their employees a little higher and that helps keep the employees around longer.

    Barbara P_35

    5

    November 18, 2021

    I am a current client of this provider

    They have helped the most by sitting with her and providing her with the attention that she needs. They are pretty dependable and they have done a pretty good job for us.

    Julia K_2

    5

    November 18, 2021

    I am a current client of this provider

    They help the most by giving baths. I like that the staff is very friendly.

    Anonymous_4514

    5

    November 9, 2021

    I am a current client of this provider

    They work with me to make sure people are there when I need them. I think the management is good.

    Beverly B_15

    5

    November 9, 2021

    I am a past client of this provider

    It was very easy to get the detailed care across. I was able to get out of the house. I like the responsiveness and the quality of care. They were very personable and friendly.

    Thomas W_14

    5

    November 4, 2021

    I am a current client of this provider

    The agency sent us a nurse that fits the client's needs. I like the nurse who comes.

    Alyssa K

    5

    November 3, 2021

    I am a past client of this provider

    They were just always readily available and they were always helpful with anything. They are all very friendly and they were all very helpful.

    Anonymous_5262

    5

    October 22, 2021

    I am a current client of this provider

    It keeps me from doing a few chores. They help me see. I am going blind. They have been really nice. They do what I ask. They are very satisfactory.

    Sally S_5

    4

    September 29, 2021

    I am a past client of this provider

    They were helpful and did the things we needed them to do in the time that we had them. They are punctual, and the caregivers are what we need.

    Donald P_11

    3

    September 23, 2021

    I am a past client of this provider

    They could have helped more by being more observant and doing what needed to be done. They could have recognized what needed to be done and taken control and done it without being told. The experience I had was that the caregivers did very little. They would wash dishes and do clothes, but most of the time they sat and did nothing. Part of that was probably my fault though. When they did the cooking, they were really not skilled at cooking. They didn't know how to fry bacon and simple things like that.

    Laura M_14

    5

    September 15, 2021

    I am a current client of this provider

    They give me a peace of mind that we have good caregivers watching my dad. I like that they have good communication and they are very promote.

    Martha T_6

    5

    September 11, 2021

    I am a current client of this provider

    They give me the company I need. They are able to provide me safety. They keep a book of records every day and they abide by the rules. They are prompt when there is an emergency any day of the week. I can call them and they are able to send someone immediately.

    Anonymous_5169

    4

    September 3, 2021

    I am a current client of this provider

    They could actually have someone who will make the effort to walk with him. I like that they are local. They are always answering the phone when I call.

    Bruce & Daisy D

    4

    September 3, 2021

    I am a past client of this provider

    I cannot think of anything to improve or how they could have made it easier. The caregivers could be more friendly. They did do everything we asked, but the way they did it was an issue.

    Paul M_27

    4

    August 26, 2021

    I am a current client of this provider

    They need the knowledge of how to handle basic first aid. They could have better selection of personnel.

    Virginia H_10

    4

    August 24, 2021

    I am a current client of this provider

    They could make sure the caregivers they hire get here on time and get here period without having to get a substitute at the last minute. I don't know how to run a company, so I don't know how they could improve, but I get upset on weekends when I have various caregivers that don't know me and sometimes don't know what they're doing. During the week, I have great caregivers.

    Ralph S_6

    5

    August 11, 2021

    I am a current client of this provider

    They check on him. They are consistent.

    Tom B_23

    5

    August 11, 2021

    I am a current client of this provider

    My husband is disabled and it helps me to go do things that he can't do. They have always done what they say they are going to do. They are on time and extremely helpful.

    Wallace F

    5

    August 4, 2021

    I am a past client of this provider

    They helped by sitting with him and talking to him. They provided companionship. I really liked that they keep us with the good caregivers that were on time.

    Joe F_6

    5

    July 14, 2021

    I am a past client of this provider

    It helped me build my confidence a lot. It helped me tremendously. I would recommend them. They helped me walk with a cane.

    Judy L_18

    5

    July 14, 2021

    I am a current client of this provider

    Not only have they been there to help but they have been good companions as well. They are prompt and on time. They are courteous.

    Faye L

    5

    July 12, 2021

    I am a current client of this provider

    She takes care of the things that need to be done that I can't do. I can't bathe myself, I have to have someone come in and bathe me.

    Joyce W_2

    5

    July 12, 2021

    I am a current client of this provider

    They took care of my dog while I was sick. I like the people that have been very friendly. They are on time and help me during emergencies.

    Anonymous_5050

    4

    July 8, 2021

    I am a current client of this provider

    They are all friendly and courteous! They are conscientious and well meaning. They need to work on their communication among themselves. Occasionally I see lapses in coordination. Sometimes the caregivers say they will do something but they never come back because of how they are structured.

    Rose W_7

    4

    June 28, 2021

    I am a past client of this provider

    The services have allowed me to have a life. I really didn't use them long, I don't know how they could improve. I used them a few nights and didn't have any problems.

    Carol W_18

    5

    June 23, 2021

    I am a current client of this provider

    They've made my life easier by being wonderful with my grandmother. She has several issues that pop up on a routine basis. There were some issues at the beginning. The communication skills in within the business needs to be better.

    Anonymous_4904

    5

    June 14, 2021

    I am a current client of this provider

    They were something we could afford. I like the person they assigned to my aunt.

    Janice E_2

    5

    June 10, 2021

    I am a current client of this provider

    I have no training in caregiving for the elderly, so I would not feel comfortable doing the bathing, and they do that for us. It is a weight off of my mind. They have been very reliable and consistently good.

    George "Wyman" L

    3

    June 9, 2021

    I am a past client of this provider

    It was very helpful. They can make sure the workers can do the work. Some of the caretakers were fine and Melisa was great. They just need to make sure that they know what to do.

    Martha R_3

    4

    May 20, 2021

    I am a current client of this provider

    I think it's hard to say due to the fact that we have only been with them for a little while. I would like better communication with the office staff primarily.

    Annette E_1

    5

    May 19, 2021

    I am a current client of this provider

    They help me with all my daily needs. They are pleasant, clean, and honest.

    Linda M_36

    4

    May 15, 2021

    I am a current client of this provider

    The services are what is promised, and they have delivered on time. The people who come have different strengths.

    Juel H

    5

    May 7, 2021

    I am a current client of this provider

    It's very helpful, they relieve a lot of pressure because I would otherwise be the sole caregiver for my wife. They come in and do their jobs.

    Patsy P

    3

    April 29, 2021

    I am a current client of this provider

    I would like our caregiver to come on a regular basis instead of sending us a different one every time. I didn't like having to reexplain to every caregiver. We had some issues at first. We have some wonderful caregivers, but there have been some in the past I didn't feel comfortable leaving with my wife.

    Joan H_20

    5

    April 28, 2021

    I am a current client of this provider

    They do everything, they take care of her, they run errands for me. They are on the ball, we have an excellent caregiver who has been with us for month. If I need somebody on the weekend they get someone as fast as possible.

    Andrew "Charlie" W

    5

    April 23, 2021

    I am a current client of this provider

    They keep me well-fed! Every person I've had staying with me is great.

    Betty F_7

    5

    April 14, 2021

    I am a past client of this provider

    They were there when I needed someone with me. They were prompt.

    Anonymous_4706

    4

    April 8, 2021

    I am a current client of this provider

    I would like them to interact with us more. I would like them to hire caregivers that have a personality.

    James F_9

    5

    April 6, 2021

    I am a current client of this provider

    They do everything we ask them to do. They've provided very good service.

    Willie Bell F

    5

    March 26, 2021

    I am a current client of this provider

    They do psychical activities like bathing and so forth. They could have more time available rather than just the two days out of a month.

    Geraldine C_5

    5

    March 17, 2021

    I am a past client of this provider

    My aunt was in assisted living and we were desperate to find someone to come. The impact is that they saved us. With COVID-19, they would not let us stay with her. We were in a critical situation. I like their ability to find companions during the Christmas holidays.

    Alice H_4

    1

    March 12, 2021

    I am a past client of this provider

    It turned out that they showed up after the time for them to be there, so I called and tried to track them down. They need to improve their booking process.

    Provider Response

    Thank you for letting us know the caregiver arrived late and we apologize for any inconvenience this may have caused. We have an alert system in place to let us know if our caregiver is ten minutes late through our scheduling and clock-in software. An office person would have been notified automatically but as you can imagine, sometimes those alerts can come at the same time. In the future, we recommend allowing extra time if there is a specific time to leave for an appointment, procedure or to leave home for an event. I apologize that the caregiver was running late. As a reminder, clients are only billed for actual time there, not scheduled time. If you’d like to discuss further, please do not hesitate to give us a call in the office. Beau Green, President

    Annie N

    5

    March 9, 2021

    I am a current client of this provider

    My daily life is going from the bed to the lounge chair and they have helped by doing what I ask them to do. The bath lady that comes is excellent. I like that they are always willing to do whatever I need or ask for.

    Dr. Robert "Bob" J

    5

    March 9, 2021

    I am a current client of this provider

    They show up promptly and do their job well. They provide good care, good meals, and a nice quality of living.

    John H_46

    5

    March 5, 2021

    I am a current client of this provider

    They give me free time for myself, as the main caregiver. I like the caregivers for the most part, and if I am not happy they will change them.

    Cora M_2

    5

    March 3, 2021

    I am a current client of this provider

    She's been able to start walking. Doing therapy. I like her caretaker.

    Tom & Jewel S

    5

    March 3, 2021

    I am a current client of this provider

    They're good at providing the services that are required. I would tell a friend that they provide and educate the help.

    Klaus H

    5

    February 24, 2021

    I am a past client of this provider

    Some of the ladies in the office are amazingly friendly and competent. I like that the people in the office are reliable and flexible.

    Rufus Bud O

    4

    February 23, 2021

    I am a current client of this provider

    They only come at night to take care of my husband. It has been good. They are always on time and they have a good attitude.

    Janet S_21

    5

    February 17, 2021

    I am a current client of this provider

    They have done everything and they are wonderful. I like most that they are dependable and I appreciate them.

    James H_29

    5

    February 3, 2021

    I am a current client of this provider

    They do light house work which is a big help. They have good quality of people provided.

    Mary B_103

    5

    February 3, 2021

    I am a past client of this provider

    The caregivers would help change her bedding and her clothes. This agency is trustworthy. They were quick and easy to sign up with.

    Don F_1

    5

    January 26, 2021

    I am a current client of this provider

    They are attentive and keep him dry. The caregivers are on time all the time.

    Dennis W_5

    4

    January 12, 2021

    I am a current client of this provider

    It allows me to do my job during the day. They get him up and in the chair so I can work and have benefits. They are responsive.

    Mark H_12

    5

    January 7, 2021

    I am a current client of this provider

    I am having some slight cognitive issues and they make sure that I'm doing my homework to help me with my condition. The people that come over and help out are friendly, knowledgeable, and put you right at ease. They become part of the family and someone you can count on.

    Edward & Ruby B

    5

    January 7, 2021

    I am a current client of this provider

    I like when they do things beyond what they have to do. I like when they fill up my pill boxes for me.

    Michael C_27

    4

    December 22, 2020

    I am a past client of this provider

    It was nice not having to do the night shifts. Some of their caretakers were excellent like Chuckie and Pamela but some of them were poor and would fall asleep at night so my father would get up and wander.

    Betty B_22

    3

    December 18, 2020

    I am a current client of this provider

    If they are giving baths I would like to see them be more professional in being able to shower someone that is completely unable to move their body. I would like to see them be well trained in the services they would provide.

    Sara D_2

    5

    December 15, 2020

    I am a current client of this provider

    They have an excellent impact. They are dependable. They are very helpful which I like.

    Lila Faye H

    5

    December 10, 2020

    I am a current client of this provider

    This has truly changed our lives. We can leave her with the assurance that she will be safe. It has helped us have a more normal life. It gave us our freedom back. They always make sure that someone is going to come. We love our home care person she is very kind and trust worthy.

    Leigh Anne B

    5

    December 8, 2020

    I am a current client of this provider

    I have been confined to a one bedroom apartment. They bring me things that I need. I like that they have very polite and well dressed caregivers.

    Richard S_27

    5

    December 4, 2020

    I am a current client of this provider

    They are extremely helpful to me. I like the caregivers who come and help out.

    Gary J_3

    5

    November 24, 2020

    I am a past client of this provider

    My mom couldn't communicate very well and was pretty much wheelchair-bound. The caregivers at Right at Home were there for her while I was gone, which I feel was great for her. I would recommend Right at Home because of the quality of care and how well they worked with me to provide the care for my mother. For the last 6 months they cared for her during COIVD, they kept her safe and restricted their interactions.

    Emma Lucy A

    5

    November 21, 2020

    I am a current client of this provider

    She helps her with her bath. She gets her dressed. She is really attached. She is good friends with her caregiver.

    Dr. Marion D

    4

    November 12, 2020

    I am a current client of this provider

    I would love for the same lady to come all week instead of changing them up. I like the lady who comes five days a week, the main caregiver.

    James L_25

    4

    November 12, 2020

    I am a current client of this provider

    I wouldn't say it is outstanding, but what they are doing for me is great. I am very satisfied, I don't think anyone is perfect though.

    Carolyn C_11

    5

    November 12, 2020

    I am a past client of this provider

    They would come and visit, they did not do anything to help around the house. I liked having the company.

    Inez N

    5

    November 6, 2020

    I am a current client of this provider

    They have allowed her and her family to get some rest. We have been very pleased with the caregivers and their responsiveness.

    Beverly L_3

    5

    October 29, 2020

    I am a current client of this provider

    I have learned to have patience. They help me when I ask them to help me. I have been pretty satisfied with Right at Home. Sometimes the people are very tired whenever they get to me. So then, I am not their entire focus. My health is getting better and everyone is very nice.

    Anonymous_3196

    4

    October 21, 2020

    I am a current client of this provider

    They make things easier for me as a family member. They are dependability.

    Jeanette W_4

    2

    October 21, 2020

    I am a past client of this provider

    The services were helpful in terms that it proved somebody to be there when were need them to be there, but it was bare minimum. The quality of the caregivers needs to be improved.

    Provider Response

    We appreciate all opportunities to improve. Thank you for the feedback. During our in-take process, it all starts with a care plan that is ‘housed’ in the environment where the client lives: providing the Right People, with the Right Mission, the Right Approach and the Right Services. We do take a more proactive approach to making sure we are accomplishing everything is done that is expected of our team members prior to them leaving. We believe this approach will address future issues related to quality of care. Thank you again for the feedback. We take our accredited by the Joint Commission, the highest standard of care in the healthcare industry, seriously and we see this as an opportunity to improve.

    Lona J

    4

    October 19, 2020

    I am a current client of this provider

    They help clean my home so I can stay in my home. They are very honest and they give you the best caregivers they can.

    Elizabeth M_18

    5

    October 15, 2020

    I am a current client of this provider

    They help me when I need it and they are very nice. They are always on time.

    Judy R_15

    5

    October 7, 2020

    I am a past client of this provider

    They checked my vitals and visited with me. The first girl that came stayed with me for two hours just chatting about different things.

    Susan

    5

    August 1, 2020

    I am a past client of this provider

    We really like the people Right at Home Birmingham; they're really wonderful. The caregivers come and walk with our dad upstairs. He has a big water bottle in his bedroom and in his den, and they fill them up with water and ice, they make his coffee, they fix him some oatmeal or cereal, and they take out his trash. Whatever we need them to do, they do it. My mom passed away and they were really helping out a lot with her, too. One thing we like is that they don't have a four-hour minimum because they have an office there. So if you only need their help for 15-20 minutes or half an hour, you can have them for just that short amount of time. For my mom, there were times when she needed their nurse to come for an emergency, and she was able to come right away. We paid them weekly and we didn't have problems with billing. We've had three to four different caregivers and we adore every single one of them; they're all wonderful.

    James W_23

    4

    March 12, 2020

    I am a current client of this provider

    In the time that they come, I'm able to get what I need done. My husband does not like when there is a new caregiver so I have to stay. My use with them is very little because I'm the primary caregiver.

    Judson D

    4

    March 12, 2020

    I am a current client of this provider

    I like that the girl that comes out, and she does a good job.

    Lu M

    5

    March 5, 2020

    I am a current client of this provider

    They are able to take me to my appointments. I wouldn't be able to go places without their help. They have been good to me and they have always had someone here when I need them.

    Jesse "Hoyt" L

    4

    February 20, 2020

    I am a current client of this provider

    We don't have the same caregivers all the time, they are changing a lot. I would say that the caregivers are mixed, some of them are not as good as others.

    Alta M

    5

    February 20, 2020

    I am a current client of this provider

    I couldn't make it without them. Them being here and knowing someone is coming helps. They are constantly checking, not just talking. They come over and talk by phone. The president himself checks in.

    Dick M_2

    5

    February 11, 2020

    I am a current client of this provider

    The most helpful part has been the people coming in every day to clean up the beds, change the beds, wash the linen, fold it, dry it and put it away. I like that they are friendly and hard working.

    Tommy H_1

    4

    January 28, 2020

    I am a current client of this provider

    I think she works other jobs for Right at Home and there are some days she can't come. She has more medical knowledge than most caregivers. Chances are I'm going to have a second surgery and odds are that I'll need a second caregiver for me. They can actually have more people available to work. I've been trying to get a second caregiver to be here for me. The permanent caregiver is very good but when she can't be here I don't have anyone that I can feel like I trust.

    Anonymous_3158

    3

    January 25, 2020

    I am a current client of this provider

    We need ladies that would stay with us more and be more on time. I would recommend them, but I would have to warn the other party that they are not always efficient.

    Mary Ann W_1

    5

    January 24, 2020

    I am a current client of this provider

    They usually do whatever we are doing. They listen to what you want to do and what we request. They are very attentive and do what there is to do. They do it fast. They play games with us.

    Hall T

    4

    January 23, 2020

    I am a current client of this provider

    As far as he's concerned, he just needs someone to be with him in the same room to watch TV. I'm not sure what they could improve. They're dependable.

    Cathy S_11

    5

    January 21, 2020

    I am a past client of this provider

    They do a great job of bonding with the patient. While they were there, the patient was their greatest concern. They are so well organized, and they have good caregivers as well as a support system. They are on call 24/7.

    Sarah M_9

    5

    January 16, 2020

    I am a current client of this provider

    They give peace of mind and help with prevention of falling. They help with fall prevention. They are responsive to a person's needs and are on top of everything.

    Joe A_3

    4

    January 10, 2020

    I am a current client of this provider

    It allows us to stay home, which is the most important part of the care, in my opinion. It allows you to stay home. They give us really good service. I think it's a wonderful program.

    Ida S_1

    5

    December 13, 2019

    I am a past client of this provider

    They always provided someone else to come here if our regular caregiver couldn't come, and they always came on time. Most of our help has been very good because the caregivers are willing to work. They aren't lazy.

    Nathan P

    5

    December 12, 2019

    I am a current client of this provider

    He's only had sitter services. We've had some house cleaning. Most of the care has been two hours. When this is new to you, it's hard, but they have helped me through it all.

    Ray W_3

    5

    December 12, 2019

    I am a current client of this provider

    He doesn't require it very often, only when my brother is out of town. They are always very professional, and they do a good job. They get along really well with me. The people here are very nice. I haven't had to use them too often, but they always do a good job.

    Hal W_1

    5

    December 11, 2019

    I am a current client of this provider

    I am very pleased with the impact it has made. They make the bed, do the laundry, and remind me to take my medicine. I don't have any complaints, and I am well pleased. They seem to know what they are doing and are on time.

    Vincent W

    3

    November 27, 2019

    I am a past client of this provider

    I can't think of anything positive with the company. The caregivers weren't reliable. The whole agency needs to improve, not just the caregivers.

    Dave L_2

    5

    November 22, 2019

    I am a current client of this provider

    They've been able to keep my loved one company. They are reliable and the caregivers are good.

    Barbara B_19

    5

    November 21, 2019

    I am a current client of this provider

    They're available to come by to treat my wife and be there for her. They are dependable and very helpful.

    Jane M_9

    4

    November 20, 2019

    I am a current client of this provider

    I wish their sitters were more consistent.

    Lewis M_1

    5

    November 19, 2019

    I am a current client of this provider

    We have had the same caretaker for quite some time. Eve brings a lot of happiness to his environment and she helps him with his medicines but also makes him happier. Our service has been outstanding and the quality of the caregivers is great.

    Byron P

    5

    November 8, 2019

    I am a current client of this provider

    I don't know how they can improve, but the agency has helped by keeping my house running well. I have recommended them to multiple people.

    Kilroyjones

    1

    June 13, 2019

    I am a current client of this provider

    Occasionally someone will work for a while that is really good and caring. Most of the time there is a constant parade of new faces that only want to sit and read their phones. All my jewelry is missing. Right at home keeps half of the money they receive and only pays their workers 9-10 per hour. They can get at least twice that on their own, so only the worst of the worst are willing to work for Right at Home.

    Provider Response

    At Right at Home Birmingham, we too have a goal of consistency and sometimes things outside of our control happen that prohibit consistency in the home. We take pride in our accreditation with The Joint Commission, we are a preferred, in-network provider of BlueCross BlueShield, we offer generous benefits to our staff including BlueCross BlueShield health insurance, we offer weekend shift pay differentials for our staff. It is rare but we do TB testing, Drug Testing, and Background checks prior to hiring staff. Right at Home uniforms are provided at no cost to all caregiver staff. The owner’s mobile number is available at any time to clients and staff. Right at Home hires less than 30% of the qualified people that pass our competency exam to represent us. Additionally, we offer private pay skilled nursing in the home. Our amazing office staff is available on-call 24/7 and any time a call comes in, at any time of day, you’d talk with someone that is part of our staff and knows our care team members and clients we serve. We are trusted in the community and that’s why 70% of our new cases start the same day or next day. We have fantastic staff and they respond quickly. Our mission is to improve the quality of life for those we serve.

    unhappy in hospice

    1

    September 21, 2014

    I am a past client of this provider

    unfortunately, there were a few phenomenal providers that couldn't come consistently. The other providers were incompetent and completely unable to perform the duties required of the job. From lifting the patient into and out of his wheelchair to helping clean the patient and his bed, at least four people sent were unable to perform these tasks. Two "caregivers" spent all of their time on their phones, neglecting their duties entirely.

    Provider Response

    We at Right at Home Birmingham take pride in our caregivers. We prescreen all applicants prior to beginning their employment with us. Once they have met our high standards of care, they receive ongoing training to help increase job-related competence. If a client is disgruntled with the level of service received, we encourage these issues to be called to our attention. We’re prompt and attentive in working with each client for resolution of each complaint received.

    Our goal at Right at Home Birmingham is to improve the quality of life for those we serve. Our caregivers believe in this goal and we welcome feedback from our valued clients if they feel we fall short of that goal so that we can make improvements immediately.

    The Pirochs

    5

    March 31, 2014

    I am a current client of this provider

    Right at Home is the only agency we recommend (we tried two others first and they offered poor service by comparison). The agency is always willing to help, to listen and available, putting the patient first and foremost. Right at Home earns an A+ with us!

    Frances4

    5

    June 29, 2013

    I am a past client of this provider

    I can't thank you enough for how thoughtful you have been towards the care and concern you gave my mom and me from the moment we met and continued to be even when she went to the skilled nursing! But also the times you visited her in the hospital and nursing him were "way above" what anyone would ever expect. That speaks volumes of you and your business! Thank you for all you did for her and me. God bless!

    Mark & Terri

    5

    June 29, 2013

    I am a past client of this provider

    RAH, thank you! You and your staff made my dad's life very comfortable while treating him with respect in his last year on Earth. We will miss him, but know he is with our Lord and Savior!

    Liz, Kate, & Patty

    5

    June 29, 2013

    I am a current client of this provider

    RAH staff--we are very grateful to right at home for the care you helped us provide mom. Mom passed away the way she hoped she would; at home, peacefully and surrounded by people she loved.

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    Services and Amenities of Right at Home Birmingham in Birmingham, Alabama

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Birmingham in Birmingham, Alabama

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

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