It helps my wife get bathed three times a week.
If someone can't make it, they always try to find someone else to come.
Right at Home Birmingham
Offers Home Care
20 Reviews
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(800) 973-1841
Reviews of Right at Home Birmingham
Home Care Reviews for Right at Home Birmingham
December 16, 2019
I am a current client of this provider
December 13, 2019
I am a past client of this provider
They always provided someone else to come here if our regular caregiver couldn't come, and they always came on time.
Most of our help has been very good because the caregivers are willing to work. They aren't lazy.
December 12, 2019
I am a current client of this provider
He's only had sitter services. We've had some house cleaning. Most of the care has been two hours.
When this is new to you, it's hard, but they have helped me through it all.
December 12, 2019
I am a current client of this provider
He doesn't require it very often, only when my brother is out of town. They are always very professional, and they do a good job. They get along really well with me.
The people here are very nice. I haven't had to use them too often, but they always do a good job.
December 11, 2019
I am a current client of this provider
I am very pleased with the impact it has made. They make the bed, do the laundry, and remind me to take my medicine.
I don't have any complaints, and I am well pleased. They seem to know what they are doing and are on time.
November 26, 2019
I am a past client of this provider
I can't think of anything positive with the company.
The caregivers weren't reliable. The whole agency needs to improve, not just the caregivers.
November 22, 2019
I am a current client of this provider
They've been able to keep my loved one company.
They are reliable and the caregivers are good.
November 21, 2019
I am a current client of this provider
They're available to come by to treat my wife and be there for her.
They are dependable and very helpful.
November 20, 2019
I am a current client of this provider
I wish their sitters were more consistent.
November 18, 2019
I am a current client of this provider
We have had the same caretaker for quite some time. Eve brings a lot of happiness to his environment and she helps him with his medicines but also makes him happier.
Our service has been outstanding and the quality of the caregivers is great.
November 14, 2019
I am a current client of this provider
It makes our lives livable.
The communication is great, they are quick to fix any problems, they never question where I am coming from with my concerns, and the caregivers have been good.
November 11, 2019
I am a current client of this provider
I am legally blind, so I can't drive any more. They have given me the opportunity to have transportation. I can't always have my family to depend on. This has allowed me to be more independent.
When I need a ride, they are available to me.
November 07, 2019
I am a current client of this provider
I don't know how they can improve, but the agency has helped by keeping my house running well.
I have recommended them to multiple people.
June 13, 2019
I am a current client of this provider
Occasionally someone will work for a while that is really good and caring. Most of the time there is a constant parade of new faces that only want to sit and read their phones. All my jewelry is missing. Right at home keeps half of the money they receive and only pays their workers 9-10 per hour. They can get at least twice that on their own, so only the worst of the worst are willing to work for Right at Home.
September 21, 2014
I am a past client of this provider
unfortunately, there were a few phenomenal providers that couldn't come consistently. The other providers were incompetent and completely unable to perform the duties required of the job. From lifting the patient into and out of his wheelchair to helping clean the patient and his bed, at least four people sent were unable to perform these tasks. Two "caregivers" spent all of their time on their phones, neglecting their duties entirely.
Provider Response
We at Right at Home Birmingham take pride in our caregivers. We prescreen all applicants prior to beginning their employment with us. Once they have met our high standards of care, they receive ongoing training to help increase job-related competence. If a client is disgruntled with the level of service received, we encourage these issues to be called to our attention. We’re prompt and attentive in working with each client for resolution of each complaint received.
Our goal at Right at Home Birmingham is to improve the quality of life for those we serve. Our caregivers believe in this goal and we welcome feedback from our valued clients if they feel we fall short of that goal so that we can make improvements immediately.
March 31, 2014
I am a current client of this provider
Right at Home is the only agency we recommend (we tried two others first and they offered poor service by comparison). The agency is always willing to help, to listen and available, putting the patient first and foremost. Right at Home earns an A+ with us!
March 31, 2014
I am a current client of this provider
Right at Home is the only agency we recommend (we tried two others first and they offered poor service by comparison). The agency is always willing to help, to listen and available, putting the patient first and foremost. Right at Home earns an A+ with us!
June 29, 2013
I am a past client of this provider
I can't thank you enough for how thoughtful you have been towards the care and concern you gave my mom and me from the moment we met and continued to be even when she went to the skilled nursing! But also the times you visited her in the hospital and nursing him were "way above" what anyone would ever expect. That speaks volumes of you and your business! Thank you for all you did for her and me. God bless!
June 29, 2013
I am a past client of this provider
RAH, thank you! You and your staff made my dad's life very comfortable while treating him with respect in his last year on Earth. We will miss him, but know he is with our Lord and Savior!
June 29, 2013
I am a current client of this provider
RAH staff--we are very grateful to right at home for the care you helped us provide mom. Mom passed away the way she hoped she would; at home, peacefully and surrounded by people she loved.
About Right at Home Birmingham
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
