Always Best Care of Birmingham

Offers Home Care

38 Reviews
Call (800) 973-1841
Always Best Care of Birmingham (800) 973-1841
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Reviews of Always Best Care of Birmingham

38 Reviews Write a review

Home Care Reviews for Always Best Care of Birmingham

December 28, 2020

By Allison C

I am a current client of this provider

My life has been greatly improved. With my mom, it depends on the caregiver. They are very responsive.

Provider Response

Allison, thanks for your response. I will be calling you shortly.

December 16, 2020

By Walter S_7

I am a current client of this provider

They do little things like making breakfast, so I can take of other things. We have only used them for a little bit, but they seem professional.

December 14, 2020

By Charles P_11

I am a past client of this provider

It helped us a lot because they assisted my mother with helping my father. They are a good company because they worked well with me.

December 08, 2020

By Catherine C_7

I am a current client of this provider

They provided the nursing care we needed. We are very pleased with the quality of care being provided.

November 20, 2020

By Prince D

I am a current client of this provider

They are a wonderful company and they are great conversationalists. Everyone is excellent. They have a great personality and are very helpful. They do things without being asked.

Provider Response

"Thank you for your 5 star review! It has been a pleasure working with you and Judy. We hope she will continue to improve."

November 17, 2020

By Jennings M

I am a current client of this provider

They have given me the most by providing care for my father. I like the flexibility and experience of caregivers.

Provider Response

"Thanks for your 5 star review. Your father was a pleasure to work with. He always had a smile on his face and our caregivers enjoyed riding in his golfcart with him. Thanks trusting us to care for him."

November 12, 2020

By Jo Anne S

I am a current client of this provider

Just giving us good advice on different things. They seem to be timely.

October 29, 2020

By Margaret L_11

I am a current client of this provider

The client has dementia so the caregivers stay 24/7. I like the caregiver.

Provider Response

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Always Best Care.

October 21, 2020

By Sydney K

I am a past client of this provider

They took care of him and I didn't have to. The people were great.

Provider Response

Sydney, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

October 20, 2020

By ConnieC2

I am a past client of this provider

I would not recommend this company to anyone. From the beginning they sent out inadequate aides some of which sat in the den and slept. One made his bed up with a soiled bed pad in it and one left his toilet smeared with blood and feces, just to name a few things. Constant changing of the aides with One exception. How these people ever passed a CNA course is behind me. Perhaps they should pay for better help instead of the cheapest.

Provider Response

Dear Connie, I am sorry that you were not pleased with our services. Our goal is 100% client satisfaction. Please contact me at your earliest convenience as I would like to understand more about the situation. Thank you, Jennifer Mancuso Always Best Care

September 30, 2020

By Anonymous_4079

I am a current client of this provider

When it's a Spanish speaking sitter, the communication is much easier. He can communicate with the caregiver. They just keep him occupied by playing games, like dominoes. They're very good to keep me in the loop of what's going on. Communication is really good.

Provider Response

Thank you for the 5 star review. We try to match the right care giver with the right client. We are glad that we made the right match for you.

September 17, 2020

By Vincent W_1

I am a current client of this provider

I can go to appointments and feel secure knowing he is with someone that will meet his needs. When they tell you they will do something, they do it. They try to meet your needs rather than just filling a spot.

September 17, 2020

By Ronald W_2

I am a current client of this provider

While the agency was there the services were decent. There was lack of communication or miscommunication with the individuals that were assigned to the client. We had asked for certain criteria and it didn't seem very organized. There was an issue where one of the caregivers had COVID and they came into the house and the client got COVID from them. The agency was dishonest in not letting us know about the status of the caregiver.

Provider Response

K. I am sorry for the loss of your uncle. He was a sweet and kind person. I know it was difficult to oversee his care from so far away. I visited frequently in the last month of his life and your cousin never mentioned that he had contracted Covid. We had care givers in place for him until the end. I am glad he passed in such a peaceful home.

August 26, 2020

By LYNN T

I am a current client of this provider

They anticipate his needs. They are always on time and never complain.

Provider Response

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

August 17, 2020

By Lofton V

I am a current client of this provider

The services have made things better for me. I think they are doing a great job now. They let you know what is going on.

Provider Response

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

August 17, 2020

By Hope M

I am a current client of this provider

Mama's caregiver is really good. She works well with my mom and she is great. My mom is in the hospital right now and her caregiver is there with her. Mostly, what we like, is the caregiver that Mama has. The services have been great and we are happy with her particular caregiver.

Provider Response

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

July 17, 2020

By William H_9

I am a current client of this provider

They were average all the way across because we had a number of different people. I cannot say what they could have done better, they did well for us. They took care of bathing her and took care of other stuff like her clothes that were in need of changing and changing her bed. I like the professional attitude of the folks who came out. They were very, very attentive.

Provider Response

Hi, William. Thanks for taking the time to post this review. We appreciate your feedback and are pleased that you were happy with the professionalism of our staff. Jennifer Mancuso

May 26, 2020

By Anonymous_3735

I am a current client of this provider

There were a few of the caretakers who were not a good choice for her and we eliminated those. Some of the caretakers weren't as good as the others.

Provider Response

Thank you for taking the time to post a review and for the 4 stars! We try to match the right care giver with the right client. I'm glad that we were able to find the right match for your loved one.

May 21, 2020

By Betty P_11

I am a current client of this provider

They will drive me where I need to go. I appreciate the caregivers that they have sent to me.

Provider Response

Thank you, Betty, for taking the time to post a review and for the 5 stars! We think you are a 5 star client too!

April 27, 2020

By Audrey M_2

I am a current client of this provider

If they hadn't been there during the COVID-19 for my dad then I wouldn't be able to keep working because I'd have to look after my dad. They are quick to respond to my needs.

Provider Response

Thank you, Audrey, for taking the time to post a review and the 5 stars. We appreciate the feedback and glad you are happy with our service!

February 25, 2020

By Jerry P_10

I am a current client of this provider

He really needs the care and the way that it happened could have explained better. We had a caregiver that was shrinking the hours that he had to work to thirty minutes and my husband has a severe issue and he took a while to explain why he did that and told me that he needed more equipment. He then quit without a two week's notice. When I called the supervisor she told me that he decided to quit but she did not notify me and I am still waiting to hear back about a therapist.

Provider Response

Jerry, thank you for taking the time to post a review. I am sorry that you had a bad experience. We strive for 100% satisfaction. We are sorry that we were unable to achieve it with you.

February 07, 2019

By JLW84

I am a past client of this provider

This company is nothing short of AMAZING! Jennifer and her staff have gone above and beyond what I expected. I would highly recommend this company if you are looking for a caring and compassionate group of people to take care of your loved one! They were phenomenal with my dad.

September 18, 2018

By KLong

I am a past client of this provider

Always Best Care worked quickly to provide caring and qualified caregivers with my Mom. We were pleased with their professional and prompt services.

August 19, 2018

By Lloyd C

I am a current client of this provider

Wonderful experience, dedicated care providers, truly kind people

August 01, 2018

By nan2508

I am a past client of this provider

Always Best Care responded quickly to our request for help with my 92 year old father when the previous worker quit unexpectedly. I found everyone to be punctual and very professional in all aspects of the service.

July 23, 2018

By M. T.

I am a current client of this provider

There wasn't a time Always Best Care didn't have a caregiver to be with my Mom. Also, they completed the necessary paperwork to the Long Term Insurance Company so I didn't have to handle it. Primarily their service was at night while my Mom was sleeping so I'm not able to discuss a lot about their care and service to her. I did recommend them to a dear friend of mine who just starting use them for his Mom's care.

January 10, 2017

By Jane Merrifield

Other

In my capacity as POA for a non related individual recovering from serious spine surgery, I have been extremely impressed with the quality of service that Always Best Care in Birmingham Al has provided. Jennifer, the owner, is responsive, and immediately takes steps to resolve issues that arise. Always Best Care has lifted a huge burden from my shoulders. I highly recommend them.

June 06, 2016

By Warren B

I am a past client of this provider

I wanted to let you know that Carolyn was a great care taker for my patient.The patient had a laser procedure which involved some anesthesia and detailed aftercare. Carolyn was very well trained to care for her and really helped her with her icing and aftercare products.My patient was very pleased that she had her so she did not have to do everything herself being drowsy after anesthesia.We will definitely call on you again to provide this level of care for future patients. Thanks again! Warren, MD Owner & Medical Director Seiler Skin Cosmetic Laser & Aesthetics Center

May 24, 2016

By Christina Lemucchi

I am a current client of this provider

Ankle is doing great and I'm up and around, running errands, etc.! I can't (again) thank you so much for helping me out and making this happen. I know it was a longer day then Kathy had hoped, but she was a trooper for sure. I'll give you a call again when I have the ACL done! All the best, Christina

May 16, 2016

By Vicki Morgan

I am a past client of this provider

I am just writing to thank ABC for the wonderful care that they gave to my dad. He was in assisted living and needed additional care due to dementia and the sitters were so kind to him and he enjoyed their company. I liked that there was consistency in the sitters that came and he was able to get to know them and had a relationship with them. He became comfortable with them because the same few came all the time. We never had to worry that someone would not show because Tim made sure all the days were covered as he had 24/7 care. When my father became too ill to get out of bed, the sitters were wonderful to make sure he was clean and comfortable even when he could no longer verbally express his needs. I would pop by all the time unannounced and I was never disappointed in what I encountered. Several times when I would come by, the sitter would be sitting on the bed reading to him or singing to him even though he was unresponsive for the most part. I know he could hear them and that meant so much to me. As a working person who could not be there all the time, I felt so comfortable that they were there. His main sitter even came to his funeral! I cannot say enough good things about ABC. Tim and his staff are aces!!!!
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About Always Best Care of Birmingham

Always Best Care is a preferred senior care organization that is recognized for providing high-quality in-home and skilled care. Our staff members are senior care experts and seasoned veterans in the local healthcare industry. Always Best Care is recognized as a premier healthcare provider and has been awarded accreditation status by the Accreditation Commission for Health Care (ACHC) for the categories of Private Duty Nursing, Infusion Nursing, Companion and Aide Services. Accreditation by ACHC reflects Always Best Care’s dedication and commitment to consistently meeting standards that facilitate a higher level of performance and patient care. We are proud to be the only company in the state of Alabama to be accredited by ACHC for these services.

Other Always Best Care differentiators include:

On staff Clinical Director and Client Services Director who oversee client services and satisfaction.

Delivery of both skilled and non-skilled services with Registered Nurses, Licensed Practical Nurses and Certified Nurse Aides

Only homecare company in Birmingham that hires CNA’s exclusively for hands-on services With over 125 employees, we can staff cases within a few hours.

Caregivers have access to a range of healthy recipes crafted and curated by a professional food team and registered dietitians through an eMeals program that we offer at no additional cost

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Services and Amenities of Always Best Care of Birmingham

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Range Of Services Extra: Skilled Nursing Services

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Home Maintenance
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Training Areas Extra: Hipaa Compliance

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: ACHC #6426
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Always Best Care of Birmingham

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