Brookdale Salem Virginia

Offers Assisted Living and Memory Care

16 Reviews
2001 Ridgewood Drive, Salem, VA 24153
Call (800) 385-2527
Brookdale Salem Virginia (800) 385-2527

Reviews of Brookdale Salem Virginia

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Assisted Living Reviews for Brookdale Salem Virginia

April 26, 2017

By Superman244680

I am a friend or relative of a current/past resident

I liked the appearance of Brookdale Salem, and the way everything looked inside. It didn’t look like an old folks’ home. At first the staff was pretty good, but right now I can’t say a whole lot about them because it seems like nobody knows what they are doing. They had an outbreak of some kind of virus and my aunt, who is over there and I’m her power of attorney, came down with it; they said that they called every family member, but I never got a phone call about her being sick or anything else. There have been other problems where they hadn’t notified me, either. I think their staff needs a lot of training. Cleanliness is good, but their housekeeping could be a lot better. A lot of times they don’t come around when they say they were going to. The food is very good.

Provider Response

Thank you for your feedback. We are committed to providing the highest-quality service and care for each resident and would truly like an opportunity to discuss this with you personally. We hope you will call us at 877-400-5296.

December 21, 2015

By Patty49

I am a friend or relative of a resident

The inquiry was for my sister, and she already moved in Brookdale Salem. Our experience so far has been great. During our initial visit, she just clicked with the sales manager. She decided right there and then to move in. I did sit at lunch with my sister one day, and the food looked great. She scarfed the food down, and that was a good sign. It looked like home cooking that my mom used to cook. The staff has really helped my sister adjust. She is participating well in the activities. They seem to have a multitude of activities. She said she is busy and never had any downtime. It is just wonderful to see her active again. They have embraced her and pull her out of her shell. We are really grateful for that.

December 10, 2015

By Victoria C

I visited this facility

Brookdale Salem was excellent. I liked the setup of the facility in the way that they have separated the community into different sections. They have a dementia unit, and the activities there are very effective. The staff was very positive and very caring about their community and the residents. They keep their patients involved in the daily activities.

January 17, 2015

By Caring100482150

I am a friend or relative of a resident

We chose Emeritus at Ridgewood Gardens for my mother-in-law. It was a lot less expensive. It didn't have the nursing home kind of feel. Finally, they had the memory care we were looking for. We really liked the rooms at first, but now it is becoming a problem. We are kind of disturbed by my mother-in-law's roommate who is creating a bit of trouble. The rooms are spacious enough for what she needs, but it is not well maintained. We liked the community better in the beginning. It is OK right now, but it would be better if things changed. They are understaffed, and there are too many patients right now. They need more staff to take care of the people here, and they need better housekeeping in the rooms.

Provider Response

We appreciate you sharing your concerns with us. Please be assured that the safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families and friends. We would welcome an opportunity to discuss with you personally and hope you will call us at 877-400-5296.

December 06, 2014

By Gail27

I visited this facility

Emeritus at Ridgewood Gardens was very attractive, and I liked everything about it. I liked the way their dining room was set up, and everybody that I spoke to was very friendly. I had no qualms about it at all. The food was excellent. The rooms were somewhat small, but it was bright and airy. They have reached out to me a couple of times, and I am very thankful for the fact that even if I am not going to be living there, they've reached out to me with suggestions and help. I saw nothing there that would make me feel like they were inadequate in any way. It was apparent to me that the residents were their primary concern, but the family members were also extremely important, and you cannot beat that.

September 08, 2014

By Caring82788650

I am a friend or relative of a resident

My mother-in-law is in Emeritus at Ridgewood Gardens and it is very good. The nursing staff seems veritable. The people in charge seem very knowledgeable and very willing to help. They are really nice people. The rooms are nice. They have a single room and a studio. Everything is clean. The administration works with you very congenially. They are friendly and helpful. I know they serve breakfast, lunch and dinner. I hear that the food is good, but I didn't taste it. I like that they try to foster a sense of community more so than the other assisted living facility I visit. I will gladly live there.

August 05, 2014

By ssmith56

I am a friend or relative of resident

I visited this community about 6 months ago searching for a place to care for my mother. The staff were very knowledgeable and we're so kind to my mother. I have since moved my mother into this community and she couldn't be happier!

June 23, 2014

By Caring87115650

I visited this facility

Emeritus looked fine. The room looks fine. The room had a living area and a bedroom. They also have studios. I didn’t like the fact that she would have to be on the second floor, though. I like one-level facilities.
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Memory Care Reviews for Brookdale Salem Virginia

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Services and Amenities of Brookdale Salem Virginia


  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $2775/month
  • Memory Care Starting At: $3445/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Onsite Physical, Occupational And Speech Therapy

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Physical Therapy


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Low Fat
  • Low Salt


  • English


  • Respite Care
  • Minimum Age: 65
  • Pets: Yes

Range of services

  • Physical Therapy

Training Areas

  • Memory Care Training
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About Brookdale Salem Virginia

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

What Makes Us Special

Located directly across from Lewis Gale Hospital. We offer house doctor services as well. Newly opened Memory Care Neighborhood July 2014!

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Brookdale Salem Virginia

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