"I was very impressed. I liked the idea that they had someone there 24/7 instead of just during the week. The person who toured me around was excellent, very knowledgeable, and answered all my questions. He provided lunch and that was good. My cousin said she enjoyed it. They had a recreation room, and a patio, and things for them to do."

"I toured Harper's Station Yorktown. The people, the community itself, are very welcoming. I got a chance to eat there. They had a lot of choices, and the food was very good. The washer/dryer was good, a closet with doors. That's the only thing I was hesitant about, but good size. This facility is practically new. They have a pool and exercise equipment, and everything you need."

"My tour experience with Acclaim at East Beach was good. The size of the apartment was good, and the windows looked out onto a courtyard. They also had a breakfast bar downstairs. It reminded me more of hotel living, where they had a formal dining room set up with linens and china. It was nice. They had a gym, where they could go on the treadmill and bike. The staff we met were nice."

"My friend moved into the Regent of Newport News. It has a bedroom, living area, and bathroom. I've seen the dining room where they have barbecues, and the outdoor areas where they brought a bar from Ireland over. They don't serve alcoholic drinks. They use that as a backdrop for their big TV room. My friend told me that the food has been excellent. He's had two meals there. He was in the hospital for four months and couldn't stand the hospital food, so the fact that he finds this food appealing is a lot. It's spotless. I was very impressed with its cleanliness. The staff are all so friendly. They seem to want to make the residents pleased with the service that they're getting. The executive director came to my friend's old apartment, and they physically moved the furniture to relieve me, because I live in Florida and I drove up to Newport News. I just had so much to do in such a short amount of time. The executive director drove the Regent van to the apartment, loaded up all of his friend's furniture, and took it back to the Region of Newport News. I thought that it was really special that he personally did that. And they don't have separate nursing fees."

"My aunt stayed at Commonwealth Senior Living at Hampton. She was in memory care. They were accommodating. Her room was comfortable looking. She had a shared room and she had lots of space. She was only there for eight days. We didn't get to use all the amenities, but they had a beauty shop, they had an onsite doctor, and they had meals and snacks available during the day. I thought it was a reasonable value considering its memory care. The staff was always responsive to what I needed. The dining area was spacious. You had rooms for wheelchairs to move around. People were able to eat in groups. They were very nice. Another thing is that they were also segregated by gender, so it was not crowded at all. The facility looked great. In memory care, they were clean and well maintained. I was there almost every day during my aunt's stay, and there was always somebody with a mop cleaning up and they clean up right after the meals. I thought they did an excellent job. From what I looked at, the food was adequate for what people were capable of eating. They made accommodations for people who could not chew. They're very flexible. The only drawback is you got to be firm about what's the base price and what are the add-ons. It's somewhat all-inclusive, but you have to ask about what all the expenses are."

"I have visited this facility on many occasions to visit my uncle who has been a resident there for the past five or six years. The facility is very clean, tastefully decorated, and always kept at a comfortable temperature. The rooms are nicely appointed; the residents are allowed to have many of their personal decorative items in their rooms. The rooms on the first floor open onto a very pleasant courtyard/garden area. This facility offers many activities for the residents to enjoy, such as movies, bingo and other events during holidays. The meals, according to my uncle, are not like my aunt's cooking, but he enjoys the scheduled meals and goes to the cafeteria on his own. On every visit, I encountered nothing but courteous and helpful staff. My uncle has never complained about the facility, the staff, or how well he is being taken care of. I would recommend this facility for the care of a family member. "

"The rooms were clean and odor free. Carpets were scheduled to be replaced this week. The menu was healthy with a wide variety of choices. The staff seemed friendly and organized."

"We toured The Arbors Independent Living. It was a very nice facility. There were a lot of things that we liked about it. The rooms were a good size and a nice location. They do have the meal situation, but it was something like I think it was 30 meals a month were included. Then you just decided how you wanted to do those. I think whatever the meal plan was, it was certainly something that we knew would work. They didn't require a reservation, so that was good. They have 24/7 security, which is nice. The unit that we looked at was in her price range and was too far away from the elevator, and we knew that she would end up just never leaving her room. There was one that was closer, but it was going to be outside of her budget."

Peartree health care is an assisted living home where we treat each other as family. A single family home that I turned into an assisted living business. Nov 20th was when I brought and closed on the house. Peartree health care will expand. The services we provide are 3 meals a day snacks in between each meal medication management daily exercise activities Holiday parties!! We also will be going on outings according to the weather. Here at Peartree Health Care we try to provide and assist the best care possible for our residents.To learn more about this providers license and review other available state reports, please visit: Virginia Department of Social Services Facility Search

"My aunt was at Sinclair Commons. I kind of liked the place. She seemed happy when she was there. The area that it was in was pretty good for her because of her activities. She could get around and do what she needed to do quite easily. Overall, I think it was a really good area. I really didn't have too many dealings with the staff. The very few that I did there, they were quite courteous and helpful. If I looked like I was lost or something, they were willing to help and get me in the right direction. The rooms were fair. I wouldn't say that they were extremely spacious, but I really don't know how much she was paying for her rent to compare. It seemed to be just a little bit on the small side as far as the bedrooms go. The living room was pretty nice, though. They have a full kitchen in their apartment and they are able to cook their own food, but they have a community room where you can have visitors or gathering. They have crafts. Sometimes even the residents themselves put together stuff like a little book club or something. Some of the residents make their own activities in addition to what the place offers."

"The Woodlands at Phoebus Apartments is beautiful. I liked that they have events planned for the residents. Each individual apartment has a little cubby right outside of the door for you to have a place to identify yourself. You can put every season of the year, you can put Christmas stuff or Thanksgiving stuff. It's a playful place for you to put things that can identify your apartment and say hello to people. It's a nice little countertop right outside your door. They got game rooms and puzzle rooms on each floor. They have transportation available. Everything is within one building, including your mail. You don't have to go out to other buildings. Everything is all enclosed in one building, and you have to have a key fob to get in. So, you're safe inside one building. Every apartment has its own full size washer and dryer. They're not stackable. The staff that I dealt with was very interested in my life, and very personable. It's three miles from a Veteran's hospital, and also it's only ten minutes from the beach."

"I had visited my uncle quite often at Regency Health & Rehabilitation Center. For a nursing home, I suppose it was fine. He was a younger person. He was just physically incapable of taking care of himself, but he was mentally fine. It was more designed for people who were mentally unable to make decisions and cannot really think for themselves. He did not like to be there and he had no one to talk to. He was very dissatisfied with it. It always looked clean and it always seemed to be clean, but there was always a smell in the air. As far as nursing homes go, it was probably just as good as any other. The rooms were of good size. There were usually two people in each room and each had their own bed. They can have a television. "

"Needs Help. My aunt has lived in this facility for years. She is classified as schizophrenic. She is 80 years old. When we go to visit her, the place is always dirty. We have found roaches and other bugs in my aunt's room. It always smells nasty and looks like it has never been cleaned. She didn't even have toilet paper. They aren't fed properly or given enough to drink. There are no doctors or nurses on staff and the staff that is there could care less about the patients. Very poor facility... When we bring her things she needs, she isn't allowed to put her name on them and when we visit her again, the things we brought are gone. They steal clothing, bedding, jewelry, pillows, food and it's the staff that are doing the stealing. I have reported this facility numerous times to no avail. I do wish someone would investigate this place and demand changes or transfer the patients (there were only 7 there at my last visit) and shut the place down."

"My husband is now in York Convalescent. The staff and the nursing are excellent. They really seem to connect and show that they care, like it is not just a job. We’ve been to sister facilities, and the nursing staff is always great. The administrators at some of the other ones have not been as nice, but York is amazing. It is very clean and very nice. "