Rocky Mountain Care Clearfield

Diamondville-Bob

I went to visit a good friend who is a resident there now. No one told me or him that I would not be able to visit him inside the building; they have imposed a lockdown. Although I recognize their concern for the health and well-being of their residents, this policy is ridiculously stringent. I am double-vaccinated and wore a mask. They would not even let me go to a bathroom. I was forced to urinate in their parking lot. It was either that or go onto their entrance steps. I am afraid I will never be able to see my friend again.

Diane's memories

The staff was mostly friendly. There were a few that were rude, unfriendfly.

jjaq

The rehab portion of Rocky Mountain care was exceptional. I felt they truly loved my mom and were so good to her. The rooms were spacious and the staff caring. My only complaint is that when we asked for a reimbursement for a $1500 overpayment, it took forever to hear back from them. When we finally did, we were told the check was coming. That was several weeks ago, and we’re still waiting.

jenhad

Horrible care and food. My friend went into this facility as a size 16, in 43 days was a size 6. When her insurance ran out no one talked to her about this. She is an older lady that is now stuck with a bill that she will be unable to pay. Because of pride has never received assistance even though she qualifies. Even if she wanted to it is too late to even receive help. Her first bill came one week before the 90 day deadline. Another infuriating point I would like to make is she wanted to leave many times due to the poor care. She was told she couldn't until she could walk with a walker. Due to her age she believed these horrible people.

Beverley

Rocky Mountain Care Clearfield was bigger than the other places we looked at. The staff was nice, pleasant, and helpful. The whole building was nice. The residents said they liked the food. It was a clean facility.

never goin

The women (cna's) are more concerned with talking and being on the phone or talking about you or your family wen they don't think you hear them!!! rather than doing there job. Dinner is always late and cold. The food staff is a joke allwase mad or pissey .the only good thing there is a few nurse's and a few select few special people.

Wallace

Rocky Mountain Care Clearfield provided Mom with assistance in bathing, meds, and putting on her compression socks. The place was incredibly clean and up-to-date. They provided good food, and the staff was extremely polite and helpful. They pretty much took care all of her needs, they were awesome. Mom was able to eat all the food served to her.

GregoryPeck

New management is not kind. I had an aunt in there and all the staff seemed unhappy. They never smiled or cared about the quality of work. Admissions process was a nightmare. Food was good. A lot of choices. Just management mostly.

Jane dowe 21

I had a family member in their rehab center and the staff was for the most part OK . when they decided to work . The food was lacking in flavor and was also cold . Food service staff neads a series attitude check they always seam to be mad at something

BG

Rocky Mountain did a great job, and my wife improved and was able to come home. She had a single room, which was good sized. It had a bath and everything else. The food was a little slow, and it was not always the hottest. They had a little more social there. She played a few cards.

Jessica20

My grandmother is in Rocky Mountain Care facility. It is close to her doctors. They are all within two blocks right there from the hospital. They have a great staff. They are very caring and patient. They offer certain services like taking her for manicure/pedicure or getting her hair done which are nice little things for comfort care. The rooms are in a nice size. She is in a individual room, which is probably 12x15 with its own bath. So, it has very a nice room, and it is a very nice facility. She is in the area -- which is more of a rehabilitation center -- so she has the speech and physical therapist every day, but the other activities beyond that are just beauty salon with pedicures, manicures, and stuff. They have a pretty wide variety of foods that are not limited on their choices, and they do cater well to special diets. I like that it is very friendly. However, they can improve on adding just a little bit more staff.

TSR

Great place. Beautiful new rooms. They had quality nurses and aides. They were considerate and helped me because I can't see at all. I appreciated the friendliness; they were willing to help out. I enjoyed my stay even though I didn't want to be there.

concernedaboutmyparent

Friendly staff, just rooms very dark.