Rocky Mountain Care Clearfield

Checked in on Friday afternoon received no medicine for two or three days. even though they had me bring it from home. Room has not been cleaned since I arrived. Food is horrible if you receive it. If you get food ii is cold with a strange taste. Only got to see doctor yesterday and he refused to release me even though I just want out of this ——place. Couple of staff are nice the rest hate the patients and you can heat them yelling at some of them. Admin has been notified but have yet to see any corrections. Stay Far Away

I’f u have anyone or know anyone u truly care for, DO NOT and I repeat, DO NOT let anyone u ever care for do not ever take them to this particular care facility . In Clearfield!! They have no idea what compassionate care is whatsoever!!! They aids are incredibly understaffed and and extremely rude for the most part!! The food is bad!! Always serving the same thing and NO flavor whatsoever!!! Nearly every aid I met were rude and grossly incompetent!!! No to mention NO respect for the elderly. And if u happen upon this unfortunate set of circumstances, do no give your loved one a single thing of value, as it Will Disappear!! There is no follow through other than a very scientifically inept social worker. I was a former patient there for 5 months and transferred to another care center which is a night and day difference from the two. So Anyone who is looking to put a loved one in a care center, if u truly care at all about them. Please stay far away from this place!!! Sincerely, Very Concerned!!!

I have been visiting my father as the main caregiver 2-3 times a week for the past 2 months!! I am extremely pleased with Rocky Mountain Clearfield!! Rehabilitation services exceptional, nursing - detailed and timely, nurses aids have been respectful and caring. My father said the food has been ok and laundry services have done their job. They have not been perfect, but we don't expect that. We have had caring professionals who create a safe and healthy environment for my father and that are working as a team with us to care for our father. Thank you from all the hard work you do!!

I was very happy with the care I received while a patient thanks to the following Kathy, Cheryl, Linda, Missy, Matt, Paul, Danielle. You all made my stay much easier to bear.

I went to visit a good friend who is a resident there now. No one told me or him that I would not be able to visit him inside the building; they have imposed a lockdown. Although I recognize their concern for the health and well-being of their residents, this policy is ridiculously stringent. I am double-vaccinated and wore a mask. They would not even let me go to a bathroom. I was forced to urinate in their parking lot. It was either that or go onto their entrance steps. I am afraid I will never be able to see my friend again.

The staff was mostly friendly. There were a few that were rude, unfriendfly.

The rehab portion of Rocky Mountain care was exceptional. I felt they truly loved my mom and were so good to her. The rooms were spacious and the staff caring. My only complaint is that when we asked for a reimbursement for a $1500 overpayment, it took forever to hear back from them. When we finally did, we were told the check was coming. That was several weeks ago, and we’re still waiting.

Horrible care and food. My friend went into this facility as a size 16, in 43 days was a size 6. When her insurance ran out no one talked to her about this. She is an older lady that is now stuck with a bill that she will be unable to pay. Because of pride has never received assistance even though she qualifies. Even if she wanted to it is too late to even receive help. Her first bill came one week before the 90 day deadline. Another infuriating point I would like to make is she wanted to leave many times due to the poor care. She was told she couldn't until she could walk with a walker. Due to her age she believed these horrible people.