HarborChase of Germantown was wonderful and the staff was very approachable. I'm mainly thinking of the young woman that was in charge of the memory care. Marcia, the head of memory care, was very helpful, very patient, and very approachable when I had a concern. They communicated, she would text to let me know about stuff and I could communicate with her. The people that are the hands-on workers, they call them, care partners, they were very kind. The rooms were very nice. My husband was in a small room but it was pretty big for what he needed. It was very modern, very up to date, the price was apt and the facility was gorgeous. It looks like a high-end hotel and sort of a mid-century modern kind of place. We didn't do a lot of the activities and things because my husband was still trying to get adjusted, but they had a lot of activities. There were more on the assisted living side than there were on the memory care side because they have to have an escort or a nurse that would take them. They have a beautiful dining area, they have a whole floor of games, a pool table, all kinds of stuff that you could play with your family or young people.
The workers were very friendly and most of the people living there were pleasant. I would sometimes go and have lunch with him and the food was excellent. The memory care had its own little dining area, which was smaller, but you could go over the bigger side any time you wanted to. The food was always well-balanced and attractive, so they'd want to eat it. It was usually a little cup of soup for lunch along with something like a potato salad and a sandwich. The desserts looked like something you'd buy at a fancy restaurant.
They had had regular exercises in memory care, and we could go to the assisted living side if we wanted to. They had a program director that did all these fun stuff and exercises with them, his name was Tony, and he planned a lot of activities. They have art classes and they have Bible studies, and they just plan special activities for the season. When I went that day there, they decorated for Christmas and they had a sleigh with horses. The horses were waiting patiently and the people were lined up in entry, or they were sitting down on benches and things waiting their turn. And they would take about three or four at a time and give them a sleigh ride. They were so patient unloading these fragile people getting in the big sleigh, and a driver dressed up all Christmas-y. It was so cool.
We had one nurse that was there most of the time during the day, who was so attentive. You could call them when you had a concern or just go down to her office and try to catch her and they would contact the doctor. We use the in-house doctor and it made it so easy because he would come there once a week. They have a place to do their hair, they have a podiatrist that would come in once a month and you could schedule for a trim in the toenails or have the feet looked at regularly. That cost extra but that was fine. They have live entertainment every Friday night, somebody would come to play the grand piano and sing, and everybody enjoyed it. They were so good to my husband and me. When he was about to leave this world, I just slept on the floor next to them and they never said anything. I was there for almost a week and they were just so kind. They would bring me food, they would just bring me lunch and they never asked a question. That's why I feel so warmly about this place. They were so wonderful. When he passed, they were so kind to me and took care of everything.