Cypress Square

Trish

I toured Cypress Square. I was greeted, and I could see that the people working there seemed to enjoy their jobs, and that was good. Eileen took me around. The lighting was fantastic. It looked like the residents were very happy with where they were. I looked at the studio apartment, and I was very pleased with it. The place was very nice. The tables in their dining area were set, and it was very organized and very open. I just thought that was very good.

Provider Response

Charlene

I have visited Cypress Square, and my father is going to move there for assisted living. The tour I had was excellent. They took me through the whole building, and the people were very kind and very nice. The office staff helped me step by step to get through what I needed to get through. They met with my father and did an assessment. They asked him questions, and he's excited to go. The dining area was very nice. They have an excellent menu for elderly people, but I have not tried the food. My father is going to be staying in a studio. It has a bedroom, a living room, a bathroom, and a closet. It's perfect for one person and has just enough space for him to feel like he has his own place. Everything was in great order. It's laid out in a square with the dining room in the middle. All the rooms are on the outside, and the dining room is on the inside. They also have rooms off to the side for arts and crafts, a TV room, and things like that. It was a perfect setup. The facility looks great, casual-looking, and homey.

Provider Response

Rose1

My stepfather moved to Cypress Square. I had two meals with him that day when we went. My sister takes him out for walks. The ladies were all talking to him, so it was pretty interesting. They're way too expensive, but we're satisfied with the care and everything. We know it's going to be way too expensive, and it's worth it.

Michelle

My dad moved into Cypress Square. He was in an independent living facility prior to this, but he needed more care, so I had to move him up where he'll get more care. So far, Cypress Square has been absolutely amazing. They take such good care of him. They check in on him numerous times a day. They make sure he doesn't stay in his room. They bring him out into the communal area, so he's not just left to walk away. They keep his room clean. They keep him clean. Even with dementia, he's made friends. All the family members have asked about food. He says it's very good, and he's kind of picky, so I was surprised that he was into that, so he's where he needs to be. I can sleep at night knowing that he's safe. The lady who helped me sign all the papers to get him in was amazing. She is emotional about what she does. You could tell this was not fake care. It was real, legitimate caring. It's a beautiful place. It's not fancy. It's not shiny and pretty, but they have a really nice garden where they could run around and walk around, and they don't get lost because it's on the inside.

Linda

My mom moved into Cypress Square, and she's doing great. She's very social. She also gained five pounds, which is wonderful. She's happy with the meals, and she's happy they have snacks. The place is very nice. Everybody is very nice to her. It's one floor and shaped in a rectangle where they have a courtyard that is not street-accessible. They don't have to be locked in and they don't need to ask to go out. They could walk into the courtyard from anywhere in that rectangle of the building, so the structure is very good, especially for someone who might be a flight risk. The staff members have been wonderful so far. They've been great from the beginning. They have musicians come in and entertain. They have sing-alongs with the residents. They play bingo. They have crafts, a movie night, and family interactive things, like parties on holidays, and they invite the families. They go on outings if they want. There's nothing that has raised a red flag for me at all. The facility is very easy to navigate. It's a smaller place and smells good.

Beri

I thought Cypress Square was decent, but not great. It had more of like a hospital feel to it, because the rooms were very, very small. They had the smallest rooms out of any place that I've seen. You could barely even fit a queen-sized bed in there. It just seemed like they just assume that you're just going to bring a bed and maybe a chair, and that would be acceptable. But I don't see that as being remotely acceptable for someone that's going to be living there. It's a one-story manufactured type looking building. It is basically a big circle around a courtyard with the rooms on the outside. There's no movie theater, they have limited activities, and their dining hall is very small. It just seemed not as clean and as well organized as other places I had seen. The staff member who toured me around was very nice and very matter of fact. My thing is, in touring all these places, and in my experience over the years (because my mother has been in a nursing home for years), is that I know that they have room to negotiate what your monthly is going to be, or how much you pay for the community fee and things along those lines. There was absolutely no room for that whatsoever at Cypress Square. And it was, "Nope. This is what it is, and it can go all the way up to this, and that's it." It just didn't feel like they really wanted my business. They need to improve their exterior too. The dining hall looked cheap. They had folding chairs and stuff in there. The exterior could use a gardener and some pressure washing.