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Chateau Gardens Memory Care

Offers Memory Care

9 Reviews
2669 South Cloverleaf Loop, Springfield, OR 97477
Call (800) 385-2527
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Chateau Gardens Memory Care (800) 385-2527
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Reviews of Chateau Gardens Memory Care

9 Reviews Write a review
Food
(Not Rated)
Staff
(3 Reviews)
Facility
(3 Reviews)
Activities
(Not Rated)
Value
(Not Rated)

Memory Care Reviews for Chateau Gardens Memory Care

February 22, 2022

By Julie

I visited this facility

Chateau Gardens Memory Care was very nice. I liked it because it was small. The staff member was very nice and very informative. She introduced us to the cook and different people. She took us around the facility. I really liked her. She seemed to really care about the people. We did not have a meal there, but we met the chef, and he was very, very nice. I know that staff is hard to get ahold of right now, but I didn't see a lot of staff, so that was something that kind of bothered me. I thought the layout was OK. I would have liked it to be a little bit nicer, but I realized that based on the money that we have to spend, it's not as fancy as some of the other ones. I would have liked it to be a little more updated. They were one of the few facilities that had very small COVID cases. It was well taken care of. They were very careful, and I liked that.

Provider Response

Thank you so much for the kind words regarding Chateau Gardens Memory Care in Springfield. If you didn't see the staff, it's likely because they were in the apartments helping our residents! We concentrate on being smaller, cozier, and taking care of our residents in a more manageable environment. I hope next time you can stay for a meal!

November 04, 2021

By Karen

I visited this facility

What I liked about Chateau Gardens Memory Care was that they have a lot of activities throughout the day, like bingo, painting, and crafts. The lady who toured me was very nice and personable. It's in a neighborhood, so it was homey, and the staff was interacting with the residents. I could just tell that they gave them a lot of care and attention. It's just that they have dogs. I personally love dogs, but I thought my mom's going to hate that. Also, there are only three bathrooms in the hall and there were dust balls on the floor, so I wasn't impressed with that. The other thing is their meals are not served to them, they have to get them on their own, and my mom is weak and she uses a walker. So, it's just not a good idea to make my mom carry a plate of food.

May 02, 2021

By Sharon

I visited this facility

I didn't like Chateau Gardens Memory Care at all. The place is a dump. The rooms are tiny, and it's dirty. I wouldn't send anybody there. They're also very cheap, which I can understand. It was a weekend, and the staff was just not welcoming at all. The only positive thing was that they are a memory care facility only and that it's cheap. They do have some outdoor space that isn't too bad, but the whole thing is relatively small. They need to improve on everything. The cleanliness is horrible. From what I saw from one of their little-bitty rooms, they were tiny for the residents and dirty. The whole thing is dirty. Now they don't have many residents there, but it's not good at all.

January 26, 2018

By Brother

I am a past client of this provider

Our relative receives excellent care at Chateau Gardens. She is very happy there. We are very grateful for the caring staff and fine facilities.

Provider Response

Thank you so much! It is truly our pleasure.

June 28, 2017

By LESLIE BROWN 9203

I visited this facility

i HAD MOM IN A PRETTY "FANCY" CARE FACILITY, AND THE CARE WAS MISERABLE. I MOVED HER INTO CHATEAU GARDENS AND THE PEOPLE WERE AMAZING. MOM WAS ENGAGED, SMILING, AND HAPPY, BECAUSE THE PEOPLE TREATED HER LIKE FAMILY. I AM SO HAPPY SHE GOT TO EXPERIENCE THE LOVE AND WARMTH OF SUCH AN AMAZING PLACE.

Provider Response

Hello Leslie, What a beautifully written and heartfelt review! Thank you for sharing your thoughts so eloquently and we appreciate the enthusiastic endorsement. It is gratifying to once again hear how the dedicated and compassionate team at Chateau Gardens has impacted a resident and family dealing with dementia.

December 25, 2016

By Helen's family

I am a friend or relative of a current/past resident

We selected Chateau Gardens Memory Care because of the low resident to caretaker ratio, proximity to family and the administrator Kim’s enthusiasm and whole hearted commitment to fostering a family environment for the residents. CGMC exceeded our expectations with their friendly staff, care of our mother who required multiple (unpleasant) wound/dressing changes per day and endless variety of activities and entertainment that went on throughout the day. When we were told that our mother was nearing the end of her life, we kept a vigil by her side, 7-9 hours a day for 4 weeks and saw firsthand, what life at CGMC was like. We couldn’t have been happier knowing that our mother was able to spend the last 6 months of her life at CGMC, happy, peaceful and in the good hands of the CGMC staff.

Provider Response

Helen, Thank you so much for sharing your family's heartfelt experience at Chateau Gardens Memory Care. We agree that the genuine compassion and attention of the committed Chateau team is remarkable. It sounds like your family was extremely attentive to your mother during her end of life journey and made certain she was surrounded by love.

September 09, 2016

By Jher

I am a friend or relative of a resident

I have just place my mother here and I can see her beginning to connect with her daily life. The staff is upbeat and caring. The facility is light and open with lots of activities. They have been very helpful with the transition.

Provider Response

So happy to hear that things are going well and you are happy with our care! Thank you for sharing such a special person with us. Welcome to the Chateau Gardens family! Kim and team

July 13, 2015

By Loren4

I visited this facility

Chateau Gardens was farther from where my home is, and it would be more difficult for me to go there to visit my mother. It wasn't as spacious as the other place we visited. The staff was helpful. They did have some activities that they showed us. The place was completely adequate and reasonable, but it was too far. If that had been the closest place to me, I would've chosen it.

Provider Response

Thanks so much for sharing with us your thoughts on Chateau. It really means a lot that you chose another location due to distance but still took the time to write a review. Thanks again!

May 30, 2014

By Caring84830750

I visited this facility

I liked that Chateau Gardens just had one flat fee, and I knew what I would pay before I go in there. The girl that gave us the tour was very informative and kind. The dining room was in a pretty open space. However, a lot of people had animals, and my husband hates animals. They had dogs, and my husband is not a dog lover.
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Services and Amenities of Chateau Gardens Memory Care

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Tv Room
  • Garden And Patio
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Lectures Discussions
  • Fitness Room
  • Gardening
  • Arts And Crafts

Financial guidance

  • Financing Advice

Guest services

  • Guests At Mealtime

General

  • Resident Capacity: 28
  • Minimum Age: 65
  • Pets: Small Pets Allowed

Licenses

  • Licenses: Residential Care
  • State Licenses: 1592963814
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About Chateau Gardens Memory Care

Is this your business?

Our mission is simple: creating environments where moments of joy, independence, and wellness are the focus each and every day. Despite the progressive nature of Alzheimer's and other dementias, a person's independence, ability to function, and quality of life may be improved through the person-directed living approach. Service plans, life enrichment, and daily living needs are met with the individual's desires and preferences taken into account. We do our best to tailor services to each individual, according to their preferences and lifestyle.

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