The Heights Care & Rehab Center

The smell of urine permeates the hallway, very strong and made the visit unbearable. Not too mention the resident that wet herself sitting next to us. She was taken to the hallway to sit in another chair, both chairs are upholestered and therefore never cleaned from the urine while we were there. Guess we know now that we cannot sit in any of the chairs when we visit. The staff gives you that attitude like "its just a job" and I feel a sense of empathy lacking in this place.

My grandmother was put into a nursing home due to a recent stroke she had. My father and I visited several nursing homes but this one was something special. The nurses there are very attentive to all the residents there, and I couldn't believe how much they cared about everyone there! It melted my heart. They have functions that they try to get all the residents involved in, and even let my little sister bring in her pet bunny rabbit to visit my grandmother. Every time we go visit, we are greeted with smiles and warmth. It makes it easier to have my grandmother there. They hung up pictures for my grandmother in her room and even arranged some of her knick knacks for her so her room is more comfortable to her and more home-y. I give top ratings for this facility!