Nursing Home Communities in Laredo, TX

"Regent Care is great. My grandmother is much happier being there than when she was home alone. The staff treat her with so much respect and kindness she deserves. She does not get treated like just another member as I have read in other places. Their facility is always kept up. There has not been a time where I have gone to Regent's and they were not doing something to make it better. Their up-keeping is amazing. Grass is kept short and the rooms are always kept clean. Their staff is amazing! I can see my grandmother smile and each time I have arrived to see her I always see the staff having a chat with her asking about how she is and how her day has been. They know my family by name just by the conversations they have with her and the stories she shares with them. They have fun activities for their members which include indoors, like bingo or other random games, or outdoors which range depending on the weather but even I join in because it looks like so much fun. Overall this place is perfect and you can see that from my grandmother's smile. "

"The staff is comprised of a group of healthcare professionals that are determined to give the best life to the patients that are currently living there, which is evident in their appearance, mood, and manor in which they accomplish their individual duties. The residents are made to kept happy, with there often being activities for them to take part in and daily training to keep them healthy. The facility is a little small and although the outside parking lot (if relevant) could have a much more convenient lay-out, the overall physical appearance is pleasing.The staff is always around in order to accommodate to the personal needs of the residents and of the family members and friends of the residents that I have spoken with and seen, a high majority are pleased with the service. Although it is clear that facility is understaffed (mostly in the morning), the healthcare professionals still do a fine job of maintaining themselves and those around them. "

"New clothes and things were lost or stolen Not enough aides to help with giving them water. Too expensive. Doctor never reports to family about condition. Staff very cold with residents. "