Sunharbor Manor

ryan Canig

All new equipment and very clean facility. The therapy was great for my dad. Brand new rooms with flat screens that made him feel more like he was at a hotel rather than a rehab. The nurses were very kind and professional.

Mathewfrev

This is my 5th week at Sunharbor Rehab. and I have to say in the 5 weeks I have been here it has been an exceptional experience. The staff, including P/T, Administration, Nurses, Aides and all the people who work in this facility are very professional and kind. I would recommend Sunharbor to anyone who needs to go to rehab.

Ali111

The nursing staff is very skilled and compassionate. Very intense therapy and sparkling clean grounds. Great location. Free valet parking.

ct077

I have been visiting family members here for over 5 years. In comparison to other facilities this one is so much nicer. The lobby and building are impeccably kept and create a feeling of home as opposed to an institutional feeling.

PRL891

Happy stay. Highly recommend.

kevinmaurine

My father had a private room on the first floor. With a huge window so my Uncle was able to enjoy the sunshine during his meals. The therapists were outstanding and really pushed him to participate which is why he needed. My uncle can be difficult and non compliant with his medications and the nurses knew just how to manage him thankfully. Rooms and hallways were clean clean clean. Staff and management really care.

jeanneD

Recommended by our church and St. Francis Hospital. They took wonderful care of my mother. She was at Sunharbor for 3 months and came home able to do stuff she couldn’t before going to the hospital.

rm1055

Thank you Sunharbor for the excellent care you gave my mother. Thank you to the nurses for being so loving. And to the therapists for working so hard to get my mom walking again. Thank you to all the staff for making her laugh and smile every day because I know this helped with her recovery. From beginning to end, Sunharbor was wonderful. My family and I can not say thank you enough.

FrannyBedell

This facility changed my life. The therapists pushed me to succeed and were professional and educational throughout. The nurses are wonderful and attentive. The facility is beautiful and the food is great. Cant say enough good things about Sunharbor. I highly recommend.

Jazz Craig

My dad had such an enjoyable stay. The therapists are brilliant. Staff is sensational.

karennicky

My mom had a wonderful experience here and received remarkable therapy from the brilliant therapists they have in staff. Lots of familiar nurses and therapists from the hospital she also received great care at.

teachernyc

Strongly recommended by Saint Francis Hospital staff. Nurses and doctors. My daughter toured here and many other facilities. We are very happy we chose Sunharbor.

leahcarfora

Sunharbor is wonderful! The staff is wonderful! Everyone from the person cleaning the room, to the aides, to the nurses around the clock. The attention from the doctor was very reassuring. The therapy focused on my specific type of problem and was excellent. Even the people who bring you from your room to therapy were great!

lizzyhaf

Best therapists and lovely grounds. Same therapist from Saint Francis Hospital. The rehabilitation program is fantastic. They got me up and walking again.

Marie Lauren

Very caring and aggressive therapist. The physical therapy program is fantastic. My dad really enjoyed his stay and improved drastically. The food was very good to our surprise and there was lots of activities through out the day for him to stay engaged.

camaro

I recently was a resident at Sunharbor Manor. My experience was great. The two therapists that were assigned to me (Lauren and Miriam) were fantastic. As well as all the therapist staff they were very knowledgeable and compassionate to everyone. They had daily activities for the residents that were well planned and enjoyable. The medical staff and their associates were also compassionate and were eager to help. The whole facility was clean and well organized. I had a very positive experience. Great job to the Admistrator and his staff.

sammyd66

The therapy program is like no other. Very clean facility and great food.

Trod0912

The physical therapy is exceptional. This rehab was highly recommended by the doctors and case managers at the hospital. And now from my own personal experience.

Rose28434

This rehab is absolutely amazing. Everyone is so loving and caring. The physical therapy is beyond words. True professionals. ANd between the beautiful lobby, the complimentary coffee/tea and lemon water station, to the gym and outdoor sitting area, I felt like I was at a resort visiting my mother. Everyone was so attentive I was completely blown away. And the chef is fantastic! I love how the meals are at the same time each day so my mom was on a regular schedule. And when she was hungry between meals, she had access to unlimited amounts of food and drinks. The rehab program did their magic and my mother recovered faster than we had expected. Thank you Sunharbor Manor for taking such amazing care of my mom. My family is forever thankful

Alexcottone

Incredible. Staff really enjoy what they do and really care for their patients. I came here after a double knee replacement. Will recommend to others based on my personal experience and quick recovery. Also the food is great and the facility is very clean and up to date.

sammyd66

Suggested by the care managaer at the hospital we took their advice. This facility really saved my moms life. Compassionate therapists and nurses. Very very clean. Good food. Doctors and staff always around to help. Was worth the trip so she could have the best possible care.

chrissarcona

If I could give this facility ten stars I would! Five stars doesn't give it the credit it deserves. It's immaculately clean. Tons of activities to partake in daily. From the car show. To music and movies. To musicians that come and play. There was never a dull moment. The physical therapist really know what they're doing and are professional. The facility smells like a hotel and is as clean as one. My dad was in very good hands here and it showed in his recovery.

BernieGirl

I took my mother here after a bad experience at a nearby rehab. Sunharbor was recommended by the physical therapist and I am so happy we listened.

CharlesNY120

The hospital told me Sunharbor had the best rehab facility in nassau County so I listened and they were right. Really nice facility and very clean. The therapist are incredible and put a lot of time in. I had therapy every single day for as long as I could participate which was about two hours a day. They really care there and the foods really good. Nurses are sweet and took good care of me. I plan on returning to visit the friends I made while I was there. I had a tv and phone in my room and my family could visit whenever they wanted. It was like being at home but much much better.

Meganb985

My family and I toured several facilities before my scheduled surgery and Sunharbor was by far the best. Aside from the incredible rehab and therapists, the facility was very clean and filled with cheer. I loved the shopping, the live music, music lessons, shows, and the staff is very kind and always there for you. Food was very very good. Two thumbs up Sunharbor.

_

My mother was here for 3 and a half months. Charming rehab facility. Delightful staff and marvelous food. The medical staff is superb. Nurses are vigilant and alert. My mother said she was never soiled due to the constant care. Lots of action and liveliness in the lobby area that she could partake in. Or she could relax in her room and watch some tv if she wanted alone time. My mother felt secure and tended to during her stay here.

Joy0818

My father was here after his hip surgery. My sister in law who’s a Physical Therapist told him about Sunharbor. They did an amazing job with his therapy. Some of the nurses have been there all their careers so they know exactly what each patient needs. And combined with their expertise and very kind bedside manor, they sure did deliver. We’re Italian so it’s a big deal my dad complimented the chef. Wonderful experience my father had.

Mason615243

Rooms are great. Staff is polite and helpful. Lots of activities daily. Concierge check in with valet parking. Rehab gym is beautiful with incredible therapist. Lovely experience. Would only send my mother here.

thankful143143

SPECTACULAR! My family is all in the medical and difficult to impress. Two nurses, a doctor and a physical therapist. We were all impressed by the staff. This facility was recommended by a family friend and I will return the favor when asked. Great food and beautiful building. Very clean and lots of staff responding very quickly when asked. I’d give more than five stars if I could.

tay0914

TRULY A SPECIAL PLACE! I had my mother at this facility for rehabilitation services on two different occasions and each time was a great experience. This rehab is more than special and extraordinary. All the staff are very qualified and there is always a lot of therapist and nurses around taking great care of my mom. Each time she had gone in for rehabilitation she would have a fast recovery. From all my family, we are grateful for the Sunhabor Manor staff who made each experience educational and my mother happy.

ls8377

The rehab far surpassed my expectations. It did wonders for my grandmother. So many experienced and skilled medical staff always around to help with a huge smile on their face and patience. The foods are delicious and so many options. The grounds are beautiful, full of vibrant colors. Eating outside in the sun was one of my grandma's favorite parts of her day. For me and my family, we appreciated the ease of parking with free valet when we would come to visit. Aside from the consistent therapy provided daily there were always activities to do that matched her interests. She made lots of friends and was cared for in an exceptional way, which is all a granddaughter can really hope for! My favorite part of this rehab was knowing my grandma was safe and being loved when my family and I could not be with her. Thank you Sunharbor Manor from the bottom of my heart!

HKK1

My heart is filled with nothing but gratitude for this facility. My mother had a stroke and she came to this nursing home half dead. She could not talk, walk, eat, sit or stand. With the help from A to Z department, my mother is walking with a cane, eating normal food and talking. staff is so caring and compassionate. Facility is very clean, organized and with plenty of supply. Food is great. suggestion for the owner- widen the circle in the front entrance to make a more accessible and easier entrance which will also enhance the beauty of this building.

ANITA W

My husband was at Sunharbor Manor for 3 weeks. The place is immaculate. The staff is very friendly, from the nurses to the aides, and the physical therapists. He received physical therapy regularly, and in between someone came daily to walk with him. The doctors on staff gave wonderful care, always on top of everything, and communicated with me through out his stay. The administrator went above, and beyond always asking if my husband needs anything, and even visiting him to make sure everything is ok. My husband came to Sunharbor Manor unable to walk, and left only needing a cane. I highly reccommend Sunharbor Manor to anyone who needs a rehabilitation facility.

AnnLisa126

Do not take your family member here. the nursing staff are rude and abrupt. They don’t take the time with their patients. They really need to be trained better. The place isn’t like the pictures at all. Food is awful. DO NOT GO HERE

UpsetDaughterinNY

A family member recently was at Sunharbor Manor and she received excellent care. The staff is incredible.. The place is beautiful and clean and non-institutional in feel. There's even a beautiful patio for patients to go to for fresh air. We couldn't have asked for a better place. I highly recommend this.

Caring110825850

My mom is at Sunharbor Manor. The experience is very good. The only issue that we have is what the price of it costs because we are private pay, so we were looking for a less expensive place. Other than that, we have no problem with the facility or the people there. They are very good. We have no complaints with the staff. My mom is in a semi-private room, and she has a roommate. Food is acceptable. Everyday they have different activities going on during the day, and once every couple of weeks, they are all loaded onto a transport bus, and they go out for different lunches and different facilities.

marinedad

Beautiful appearance as you enter. The therapist that worked with my family member was very good. So much for the positives. On my family members way to therapy, they did not watch her and she fell. Their response. This happens. What. Should never happen. Stay away from this place - get name of therapist there and hire them independently

york

this facility should be investigated,half of the staff are not nursing home efficient, some are lazy, some are rude, some should go back to nursing school, actually I don't know how they even graduated,no compassion and the food is old and recycled which I seen it with my own eyes. This facility should be investigated New York State should have tougher laws when it comes to nursing facility I hope that someone reads this and does something about it because this facility is falling apart.

All the best

My mom entered your facility unable to walk, feed herself- basically on her deathbed. She left 2 months later. She was walking with her walker, feeding herself with a new lease on life. By the way, she is 94. This is all happened because of the outstanding staff. I have to begin with the recreation staff because emotional health is an important part of healing. Your director there for the rehab patient was an exuberant & caring woman who heAvily contributed to the patients' well being. Physical therapy & the nursing staff also excelled. Thank you sun harbor manor!

Advocate for the Elderly

My mother is a patient at Sunharbor Manor. The facility has some positive aspects but what is most troubling is the insensitive attitudes of the LPNs and/or Nurses Aides. On several occasions I have visited with my mother and noticed that she was visibly upset. She is not one to complain which is probably why the staff members have ignored her and treated her with such disrespect. I think it is so important for staff members who work with the elderly to understand that their clients are at a stage in their lives where they can't care for themselves. Quite often this population suffers from depression because they must depend on others for assistance with their daily living skills. My mother does not feel good about having to ask for assistance with bathing herself, going to the toilet and wearing a soiled pamper for most of the day because she is afraid to ask the staff to change her pamper for fear of being ignored, rejected and/or insulted by the workers saying unkind things under their breath about not wanting to change her soiled pamper. Families are at the mercy of these institutions because quite often the children of the elderly must work so we can't be at these facilities full time to care for our love ones. What is most troubling is that these facilities are reimbursed by the insurance carriers to render high quality service to their clients. In closing, it is my hopes that the senior executive leadership will conduct a quality review to see how poorly their staff is treating the patients. A lot of the elderly patients at this facility will not openly complain for fear of retaliation. I am looking forward to our mother coming home. This is not a rehabilitiation facility that I would recommend because the staff is poorly trained, lazy and insensitive.

Caring6316

They were very lovely at Sunharbor Manor. They had such a caring overall feeling about the place. When I was there, they put a woman with a piano on a wheeling stage and rode her around to the floors where she sang and got the people to sing. The folks had such a good time. They also had a cocktail hour every Friday. They put the drinks into pretty glasses and they served hors d'oeuvres too. There were double rooms and private rooms. Residents were allowed to bring their own furniture and decorate the rooms themselves. But even without decor, the rooms had pretty wallpapers and drapes. The common rooms were decorated in a cozy kind of way. The food was excellent. They served pureed food if needed. Those purees were made colorful and they gave it a more genuine food-like appearance and texture. This facility is really nice but they can improve on their staffing. They're always understaffed.

jcb0413

Sunharbor Manor has been an absolute life-saver for my father! Everyone who works there, from the aides and nurses, all the way up the chain to the administrators, have been nothing but kind, friendly, and accommodating. They truly care about their patients/residents and have no problem going out of their way to help in any way they can. The building is consistently clean and the ambiance is light and bright. I couldn't ask for more from this great place and the wonderful people associated with Sunharbor!