United Methodist Communities at Collingswood

Susan

United Methodist Communities at Collingswood was nice. The location was great. The employees that I met seemed very nice, but it's a much bigger facility, so I didn't get that warm, comfy, cozy feeling. I'm sure they take wonderful care of the residents, but I don't want my mother-in-law to get lost in the shuffle. The apartments were lovely. Room sizes were great. There's plenty of room. I don't think they have the kind of dining setup that could match her, because she sleeps until noon and then she gets up and stays up late. She's on that cycle where she's not up at the normal time as everybody else. So, trying to get her the food and whatnot might have clashed with her sleep schedule where the other facilities were a little more ready to accommodate her. The lady that gave the tour was lovely. She's very helpful in going over things that I did not think to ask. She showed me all the different facilities and the physical therapies. It had everything you need, the physical therapy, the arts and crafts room, the card playing tables, and a good level of activity. It was clean. It did not have that medicinal smell in the independent living.

Ahladas

The staff was outstanding along with the food and entertainment. Ellen on the 5th floor was an asset to the facility.

Art

Our overall experience at United Methodist Communities at Collingswood was excellent. It was very relaxing and comforting and had everything we were looking for. The staff who accommodated us was great. She was absolutely phenomenal and answered all of our questions. The room was very nice and what we needed; it was not too big and not too small. The place itself was very clean. The dining area was very family-like, very nice, and more restaurant type. There were puzzles and trips. What we were really impressed with is that there is a busy street out front, so you could sit on the front porch and be involved in the community, which is really exciting.

Tom

Collingswood Manor is (United Methodist) exactly what we wanted. It's pretty expensive, but we are happy to get my mother-in-law in there. It's elegant and great. It's a very neat place with big chandeliers. I think the building is over 100 years old; there's a lot of character. The rooms are great. They're like apartments, which is what my mother-in-law wanted. The places we had looked at were single rooms with a bed and no kitchen, but this one has a small refrigerator, a kitchen cabinet, a toaster, and a coffee pot. She has a bedroom, a large bathroom, a living room, and a kitchen. It's great! The staff is terrific and very responsive. I would recommend them highly. The food is great too. The staff would wait on you like you're in a fine dining room. They have a little cafeteria outside that does quick meals for residents.

BobNJ1

Mother-in-law has been a resident for 5+ years. His place has been perfect for her. Being in a wheelchair, everything is available from a nice dining room with wait staff, clean rooms and many activities.

Relative1500

I've had a relative at Collingswood Manor for 2 years. It has been a total nightmare. I have to constantly nag the staff to provide even the most basic care. The management in particular is uncaring and rude. Their main procedure for healthcare is keeping the residents doped up on strong opiate medication. I feel sorry for residents there who do not have relatives to advocate for them at this lackluster facility. If you love an elderly family member, you would never, ever house them at Collingswood Manor.