Heritage Village of Platte City

My mother moved into Heritage Village of Platte City assisted living. It seems like a relaxed atmosphere. It's a small community, but it seems personable between the staff and the other residents. I thought the upkeep was fine, it seems up to my standards. The rooms were older but they are functional and they are okay. I have not had the opportunity to see their activities. I did see that they have the available ones posted through the week. There is a nice courtyard and a nice little salon there. I haven't tried their food, but I have been there two or three times during their meals and my mom thinks it's good. From my understanding though, the chef who has been there for a long time is no longer working so they had a brand-new staff and they were about an hour and fifteen minutes behind serving their food. That has happened each time I've been there. One more thing about the place that I like is that my mom was able to keep her cat, which is a make-or-break deal. The room that is right next door to her though is being completely renovated so there's constant noise although they're not doing it after hours. I know they have to do what they have to do. It's working out fine and it's great for her. But if I'm critiquing and I'm, to be honest for someone else coming in, I'm going to say this more and more. I think overall, like, expect her room like there's a closet door that just won't shut. Her window that goes to the outside, is also not functional, I can't lock it and she can't open it or close it on her own without help. There are things like that when I describe it as older. They are fine and work for her but if I'm being completely honest, I can't give it a perfect score on the general condition of it.

This facility offers a wonderful family/home life experience. The staff truly cares for your loved one. I was amazed to see them offer coffee, snack throughout the day. At Christmas they gave my mom presents, they have patty's and social gatherings. I have been nothing but impressed with the care my mom has received.

Heritage Village of Platte City is a more modest community compared to the one we selected. They have a hairdressing salon, no pool, no activity buses. It's a more modest presentation for the involvement of the senior residents. The building is older and built around the 1980's, but they keep it fresh and updated. They'll remodel it when the time comes, but it's currently an older design.

My father-in-law moved to Heritage Village of Platte City. The manager was wonderful and always available with any questions or needs that we have. The staff was very pleasant. They had several singalongs for the Christmas holidays. They had a nice living area where several would go out to and encourage my father-in-law to join them also. The food looked and smelled very good and my father-in-law also said it was good. I liked the smallness of the place since it only holds about 30 people. The cleanliness was good, and they come in and clean my father-in-law's room.