Waterford Ladies Home is very homey. I met with Jen (the administrator), and she was really knowledgeable and very accommodating. It was a good experience. I'm not sure it's the right fit for my mom, but I felt like it's a really great facility.
It's a terrific facility. I saw three different rooms, and they were all really lovely. Most of the staff has been there a long time, which is great. I would recommend it. It seems clean and safe, which both are extremely important. The staff was very friendly. It was a good experience.
The dining area was set up. It was bright, cheerful, very sunny, and looked very comfortable. It looked like a nice place to be. They have a nice outdoor patio for the residents, which is a great place for families to visit.
They have activities. They have been altered due to COVID. I did see a puzzle area that was set up, and there was a library area. There's an activities director that does stretching exercises with the residents.
The facility is old and needs a facelift, and that's what the administrator admitted that it needs too. But other than that, I felt like everything else was right as it should be. The staff was fantastic. The resident's rooms were very nice and very homey. The whole place is old. It's old carpet, old paint, and old molding. It's all maintained and kept in good condition. Other than just needing like a facelift, I didn't see anything that looked really rundown or unsafe. It looked very nice.
Provider Response
Thank you Marcy for your response. I totally agree with your assessment of the facility. I am fortunate to have such a great and loyal staff. Not many facilities have the such dedicated staff members. Most of the key members have been with us for years. We have a remodeling plan in place and are taking it room by room, and have a $4-5000 monthly budget for this purpose and in a few weeks hope to have a much better presentation which will be presented in our soon to be released virtual tour.
