Waterford Ladies Home

Margaret

Waterford Ladies Home seemed to be a very secure and safe environment. Everybody was nice. The staff was good. They answered all the questions and showed us everything. It was very clean, very nice and neat, and well kept up. The atmosphere was very peaceful. The rooms and the layout were very decent.

Cheryl

My mother has moved into Waterford Ladies Home. We chose it because of the size of it, the condition it was in, it doesn't smell like a care facility, and the overall atmosphere of the home. The staff is very caring, and they make it homey just how they are. So far, so good. Everything's homemade, so the food is good. They take care of everything that she needs taken care of. She's got diabetes and they've got a podiatrist that comes in every month to take care of their feet and their toenails. They've got a beauty salon to take care of their hair, and the overall cost is just very reasonable and good for what you're getting.

Provider Response

Reviewer#as1110

We saw the Waterford Ladies Home. I liked that it had a really warm and cozy feeling, it's small enough that it felt more like family and not institutional. It was the most expensive place I've toured. The staff were very helpful, warm, and informative. I saw the food being prepared as we were touring and it looked very good. The room that I saw was tiny. They had a very nice courtyard there, and it's located close to everything.

David

We toured Waterford Ladies Home. From what I could gather, the setting was very good. The location was nice. Everything looked like it was very well kept. There were studio-type rooms which were small in comparison to some. From my conversation with them, they would not be able to give full assistance. They are more geared toward somewhat more independent living, even though meals are provided. If you wanted more assistance to take showers and things of that nature, they would take care of that. But I don't think they would help them get dressed and that sort of thing. They want their ladies to be more independent. It sounded as though they had a variety of menu items, but I couldn't say anything about the quality. The lady who gave me the tour had been there for several years, so she was well invested in the facility. She seemed to care for those who were there and seemed to be engaged with them. I felt fairly positive about that. The only thing I could say about negatively would be that I thought that it was a little bit cramped. Like the eating areas as well as the rooms, everything was kind of on a smaller scale. It's not a large population, it's relatively a small facility. I'm sure it is adequate for the population that they have, but I felt it was cramped.

Marcy

Waterford Ladies Home is very homey. I met with Jen (the administrator), and she was really knowledgeable and very accommodating. It was a good experience. I'm not sure it's the right fit for my mom, but I felt like it's a really great facility. It's a terrific facility. I saw three different rooms, and they were all really lovely. Most of the staff has been there a long time, which is great. I would recommend it. It seems clean and safe, which both are extremely important. The staff was very friendly. It was a good experience. The dining area was set up. It was bright, cheerful, very sunny, and looked very comfortable. It looked like a nice place to be. They have a nice outdoor patio for the residents, which is a great place for families to visit. They have activities. They have been altered due to COVID. I did see a puzzle area that was set up, and there was a library area. There's an activities director that does stretching exercises with the residents. The facility is old and needs a facelift, and that's what the administrator admitted that it needs too. But other than that, I felt like everything else was right as it should be. The staff was fantastic. The resident's rooms were very nice and very homey. The whole place is old. It's old carpet, old paint, and old molding. It's all maintained and kept in good condition. Other than just needing like a facelift, I didn't see anything that looked really rundown or unsafe. It looked very nice.

Provider Response

Bruce

We visited Waterford Ladies Home for my mom and the visit was fine. My mom falls occasionally and they are not equipped to handle that. There were no lifts in the facility. It was nice and clean and the staff seemed pleasant and informative. The rooms we visited were all being used for storage or something temporary, so we didn't get a feel for what it would look like as a living facility for my mom. It was in a good location and it has easy access. We just walked through there. That's all we did.

Provider Response