Holt Senior Care & Rehab Center

gloriat

My spouse was at the facility in July 2022 for rehab. and as a social worker I chose this facility because of knowing of its excellence. This only proved to be true while my husband was there. The Doctor and staff were outstanding. The care and attention he received and interaction with me was superb. I continue to refer others to the facility. Although the facility may be older what is important is the excellent care it provides.

Tamara

My brother was in Holt Senior Care & Rehab Center for several weeks, it's wonderful. The staff was outstanding and the care was excellent. The food was okay, but my brother is a very picky eater but they helped him. It's clean and it's attractive, it has good halls, and they encourage people to get out of their rooms and move around. They offer quite a few activities, they have movie time and they have bingo and some other things like that. They offer two activities every day, one in the morning and one in the afternoon, they had entertainment, they had speakers and they had games. The health insurance paid for it.

Donna

My mother is in a nursing home at Holt Senior Care & Rehab Center. The nursing staff members have been excellent to my mother there. They treat her like family, and it's always very clean. When I go in there, they're always very prompt with letting me see her. My mother seems happy. I know that she was part of a singing group, and like a games group where they do games like cards and different games. Then there was another group that was like a music group. She's in a wheelchair, doesn't do dancing. But they listen to different music, so it was like music therapy. The food seems like just healthy food. She never really liked to eat, so the fact that she has gained weight while she was there is a really good sign that she's eating well. It's definitely worth the money.

Lelah

My mother is currently a resident on Oak Hall and I am familiar with other in-patient rehab facilities. This is the best I have ever seen! The rooms are very clean and provide ample space to move wheelchairs and walkers around. They are bright and cheerful. Staff are just absolutely incredible! They are without a doubt smiling and helpful, each and everyone, all the time. They go above and beyond to make sure my mother is well taken care of. There are many different areas in the facility which my mother can wheel to for diversion and activities. I think the negative comments I've read are from individuals who do not truly understand the definition of rehab. My mother is there to regain her strength so she can go back to her apartment. She is not there to be coddled. These people constantly encourage her and gently push her to do her very best. My sister calls them "miracle workers" and I agree. Highly recommend this place for those serious about rehabbing.

concerned for seniors

Terrible facility. While some of the aid staff is pleasant and a pleasure to interact with, others leave a lot to desire and clearly do not want to be there or do their jobs. Small, dark, cramped rooms. The food was barely edible and we had several issues with my relative not eating because of the food being so bad. The person who does the insurance billing and such, Bob I believe his name is, is very standoffish, and treats patients families as though they are stupid and have zero knowledge of medical billing/insurance procedures. It was like pulling teeth to get a copy of the patient billing from admittance to release, so we could go over the billing with a fine tooth comb and make sure we were billed correctly. Apparently, he does not know how to print a patient statement record, showing all charges, writeoffs, etc, it has to come from corporate, yet he can bill the patients account??? Just now receiving a bill for over $1,000, 3 months after the patient was released, with some lame excuse about waiting for insurance to pay and not knowing the co-pay. Really because he didn't have an issue billing us ahead of time while she was there, he magically knew that number. Ridiculous. My relative will not be back to this facility, we are choosing one a bit farther from home, but with much better reviews and a much better staff, who have kindly answered ALL our questions and been wonderful.

Begoodtomom

My mother is currently there and has been for almost 3 yrs. The first 2 yrs. I really liked the staff and her aids were great with her. She is in a different wing now because of her dementia that is progressing and needs more attention than before, but clearly the care is worse. They have done away with any alarms, nurse call buttons go to pagers or cell phones, the chair alarms so if a patient falls out of their wheelchair,there is no alarm that signals anyone they have fallen. They do call you to let you know they have fallen and that there will be bruises, but they have also stated that they didn't know how long she has laid there. Not something you want to hear. See she can't walk or get up after a fall by herself. The room she shares with another resident is so small and poorly built for two people to occupy, that she can't even get out of her room without assistance because it's so narrow and has 3 doors that all open in different directions. The bathroom is not big enough for her wheelchair to get in the door so she is helped by 2 assistants and her pants and diaper are then pulled down out in the doorway then transferred onto the toilet. She should be entitled to a have a handicap bathroom that her chair fits inside for some privacy. I'm trying to find her a different facility now the care she is receiving is not good, I know it is hard taking care of these patients,but they still need to be treated like human being's and somebodies loved one. This place has really lost my respect and I fear for my mom being there.