Montgomery Village Health Care Center
19301 Watkins Mill Road, Montgomery Village, MD 20886
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$6,754
Reviews of Montgomery Village Health Care Center in Montgomery Village, Maryland
3.05
(18 reviews)
Facility
3.4
Staff
3.2
Food
3.1
Activities
3.1
Value
3.3
Cregoat
5
|
April 5, 2023
My experience at Montgomery Village Health Care Center has been great from my first experience walking through the door to leaving this facility. I would recommend my loved one coming back here again and again for rehabilitation. I would also like to recognize the Nursing Department and thanking them for all that they went through dealing with Covid and caring for my loved one. If I had to choose anyplace for rehabilitation or long-term care it would be Montgomery Village Health Care.
Provider Response
long-time friend
1
|
April 2, 2023
There is definitely a difference in the rehab versus long-term care at this facility. I wouldn't recommend Montgomery Village to anyone though. They are routinely short-staffed, the food has gone down hill and they don't subscribe to the dietary needs of the individual resident with special needs. If you have someone there please visit and check on your loved one often.
Cokobird
1
|
March 30, 2023
Montgomery Village Nursing Home is the worse Nursing Home in Maryland. Nurses and CNA’S are worse. They do not work properly. Nurses are not giving medicine. to the patient in time. CNA’S are not cleaning and changing patient diapers, patient gets bed sores. CNA’S tell the family members to clean and change the diapers. It is worse at Nursing Home, horrible management and staff has no desire to help the patients. The nurses and CNA’S did not come in time when we called. They treat the patients like they are stupid and leave them in pain and soiled for hours. If your loved one family member is not ambulatory, please for God’s sake DO NOT leave them at this facility. The staff are not good. Only three doctors are in this facility. They need more doctors, nurses, and CNA. Only one doctor takes care of a lot of patients . Please, do not admit your family members here. Stay away from this place if you have a loved one in here check on them three times a day. The management is worse.
Provider Response
out of area
4
|
February 7, 2023
My husband was here to receive rehab from a broken hip the service and staff was kind and attentive to my husband besides a broken hip he was blind staff worked with him and was able to come back home we wanted to thanked the staff and facility for what they done to get him better God bless each and everyone that helped him I would recommend this facility to others
Provider Response
daughter who is extremely concernedd
2
|
January 2, 2023
After three weeks of flu/pneumonia in hospital, my elderly mother arrived hoping to build strength and confidence. Note that she has short term memory loss and cognitively functions well. The staff seem pleasant and friendly, but the quality of REAL care is sorely lacking, with the exception of PT/OT (which take a small share of the resident's time). Sadly, not much happened the first ten days. While I understand the need to assess a new patient and devise a customized program, she was left in bed, not knowing where she was or why she was there. All staff should know how to use simple re-orientation techniques when delivering meals, helping with toilet duties etc... to help residents who have memory loss remember where they are and why they are there. The absence of this is unacceptable and caused unnecessary anxiety. In the first week, I received two calls: one from the OT and one from the speech therapist, which were helpful. But it took ten days before we had the "care meeting" at which the social worker introduced these professionals (who seemed excellent), but the social worker never talked about the medical or emotional issues that remain a challenge. Therefore, the meeting was not as productive as it needed to be. Likewise, after this meeting, we did not receive an updated care plan. Finally, the facility lists a number of services that are provided, such as a podiatrist and psychological help. Despite having asked for both, my mother has yet to have an appointment with either and she's now on her third week. Suffice to say, I'm currently looking for other options and will move her if I find a better place.
Provider Response
V. Mertz
5
|
November 5, 2021
After an unexpected life change, I found myself in the care of the Montgomery Village Health Care Center for some rehabilitation. Within 24 hours, nearly every department supervisor stopped by to welcome me, ask of my concerns, and how I should reach them for “anything”. I was well attended by the nursing staff my entire stay and the PT and OT staff put me back together with their talent, tools, and toys. A good and beneficial time. Perhaps the most comforting realization was that I felt part of the overall process and not just a product. Kind of like family. While I don’t plan on returning soon, if the need arises, I will request returning to the Montgomery Village Health Care Center. The food was good too.
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Services and Amenities of Montgomery Village Health Care Center in Montgomery Village, Maryland
General
- Resident Capacity: 147
Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
2.0
About Montgomery Village Health Care Center in Montgomery Village, Maryland
Montgomery Village Health Care Center is a Senior Living provider in Montgomery Village, Maryland that offers residents Nursing Homes services. Contact Montgomery Village Health Care Center for more details on services and rates.
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