"The place is nice. The employees are great. The food HORRIBLE. This an ongoing issue that needs to be addressed. The residents deserve better."

"I toured Wyandot Senior Village in Upper Sandusky. It's all on one floor, and the units were built side by side, but you get an individual apartment. You get a nice living space, a kitchenette off to the side, an independent bathroom, an independent bedroom, and plenty of storage spaces. I really, really like this place for the independence and the location. It's very clean, it's well managed, and I've really enjoyed talking to the people I've met there. Some were my age, some were a little younger, but they were personable in all respects. The community is well maintained, and I like the whole ambience and everything about it. All of the staff I met were very top rated, too."

"I visited Upper Sandusky Senior Villas a year and a half ago. They were still in the process of building some of the units, but they already have a couple of residents. I went for a tour and for information. They were very nice, and the rooms were adequate. The upkeep was very nice. The dining area was also really nice, and the size was adequate. The parking experience was fine. I think each unit also has its own little porch or patio, and they were very nice."

"My husband and I lived at The Willows at Bellevue, and we chose it because we lived in this area. We also looked at other facilities, but this place gave us what we wanted for the price that we could afford. We were all acquianted with the other villas in the neighborhood. The villa was smaller than our previous place, but I was pleased, and our children also thought it was a good place. The rooms were very nice, although smaller than the house, but I accepted that fact. We had two full baths, and both were available for use with wheelchairs, since they were low enough. They cleaned the villa once a week. If anything went wrong, we called them, and it was up to them to fix it. They had a bell-call system: if you needed somebody, you just pushed the bell and they came right away. We had our breakfast at the lodge or the community room, and sometimes the food for breakfast was better than the others. It was the only meal we had there, and the other two meals, we did ourselves. They provided hot breakfast about twice a week. Other times, we had big bowls of fruits, rolls, juice, milk, cereals, toast, hot meals. Sometimes there was bacon and sausages. We had bingo, trips once a month, etc. We had had an exercise room connected to the clubhouse. It had exercise equipment and a couple of bathrooms. It was very easy to get into. Our television, phone, and computer were provided by a company. We paid the bills ourselves; this was the only bill we paid except for the monthly rent. Everything was provided for us here; we didn't have to do anything outside at all. I would definitely recommend this facility. "

"I toured The Heritage. It was alright, they're just a little bit more expensive than other facilites. The dining area looked fine. I happened to be there for rehab for my knee so I had a little experience with that place. The food was very good. They had some card games, some church music, and even a preacher on Sundays. My first impression was that it was a little bit elaborate than other places."

"My grandmother was a resident at Heritage in 2008. She had been in 3, or 4 other homes before she arrived here. This was, by far, the best facility she was in. The staff was always friendly, the doctor's cared, the food was good, etc. My grandmother had dementia and often forgot the nurses. They were always patient and respective. She had her own room, which was extremely roomy (under the circumstances) and clean. She was a resident when she passed away and did an excellent job of showing sympathy and respect. I would highly recommend Heritage. "

"The staff from The Willows at Willard was very nice. They took good care of my stepfather. The rooms were very pretty. They’re very nice rooms. They’re decorated very nicely. My stepfather thought the food was very good. They had a lot of activities, but he wasn’t able to do a lot right then. He did some and he enjoyed them. They had group of people meet and they had people come in and sing. They had a lot of different things. "