Hillside Rehab & Care Center

KellyandErin

Please do not send your loved one here. They do have some wonderful nurses, great physical therapists and social worker, but unfortunately, they are understaffed and my dad and many of their patients paid the price. If we could have done it all over again, I would NOT have trusted his local doctor who recommended this place. It's shocking that he did. We even considered getting legal involved due to neglect. Our dad was put in humiliating situations where we would go to visit and we found him with his pants around his ankles and no covers on. He had asked to be changed and the CNA said she would do it in the afternoon. So he sat in his own urine and feces despite his bed sores. Later that day, when he had therapy, they had to tell the CNA to change him because his pants were soiled. He had bedsores-unacceptable and humiliating treatment. It would be hours before they answered the call light or brought him water. Oftentimes my sister would get it for him herself. She had a seven hour debacle where she discovered his catheter was leaking and it took a call to the nurse at 12:30, 3:15, and 4:30. Finally around 7:30pm the nurse came in and apologized. She was the only nurse there with 43 residents. That resulted with an ER trip that we could have gotten a jump start on 7 hours prior. It was awful. My dad complained that one CNA was rough with him. We often found him in his wheel chair with his clothes all twisted and not in a comfortable position. They rarely bathed him or kept up on his hygiene. It was rough to see. We actually were relieved when he had to be admitted in the hospital so he was actually being properly cared for. Look elsewhere.

Caring112268150

Hillside didn't want to take my husband because he was agitated. However, he did stay there for one day. It was short-term. I didn't like it though. My husband wasn't happy either. He wanted to go outside and look for me. When I came back to pick him up, I saw the room was dirty. They need to make the place cleaner.