My brother is in Manorcare of Hinsdale. They are like robots. They all come to the table, they sit, and they wait. I don't know where the food comes from, but it's not cooked there. He is in a shared room with skilled nursing, which is very small, but it ia clean. The nurses and the techs are great; they take care of him. He can't speak or write, and if he has to go to the bathroom and get their attention, he can't. I was told that they check the patients every two hours to go to the bathroom, but I'm there sometimes five hours, and no one has asked them to go.
The place is clean and pretty organized. We brought him there,and we basically had to prop him in a wheelchair and wheel him. No one came out to greet him or see how he was getting into the room. We didn't know that there's a second menu. We didn't know that we could've ordered him double. He weighs 330 pounds, and he is always hungry. They don't know his inabilities. They haven't brushed his teeth, and he has been there two weeks. They don't know that he can't cut his food or he can't call for help. He doesn't know how to wheel a wheelchair because of his brain atrophy. He is on the far side of the room by the window, so he can't push the buzzer, and he cannot tell the nurse what he'll buzz for because he can't speak. I've asked for a wheelchair three times, but they've got him a tiny wheelchair without the leg lift. They don't match, and they don't work. His legs are down all the time, and it has no back support or leg support. Now, his legs are back to being swollen. There was one day when they put his food on his roommate's table, so he was starving, and I had to go search his tray down.