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"This place was absolutely terrible. I would not recommend anyone sending their loved ones to this place. In person the staff is as nice and friendly as could be. Inversely many of the residents complained of being, hit, cursed at and neglected. Often times when I went to visit my grandmother she would be wet, and explained to us that she had been so for over three hours sometimes. I understand that caretakers cannot monitor everything, but very often we would buy her things, and would somehow take missing. Another disappointment was the smell of the facility. I understand that there are many elderly people there with various medical conditions which requires a large amount of medicine. However, as soon as you walked through the front door the smell just blew you away. I have been to other nursing homes where the smell is not near as pungent. I can compliment the aesthetics of the facility though. The facility is newer therefore it looks good from the outside. The rooms are clean on the inside as well. I guess the saying is true that you get what you pay for. My great-grandmother never had a tax-deductible income therefore her fixed income could only afford so much. Nice facility, but a terrible staff. When she lived there the ownership used the name Savannah River Nursing Care but has since changed the name to Tetra "

"I visited Lake Crossing Health Center. I liked the fact that it was family-oriented. There was nothing that I really didn't like. It was nice and clean, and the staff was professional and courteous. I haven't tried the food, but it looked good for a nursing home. They have a private sitting area aside from the sitting areas inside and outside. They have a cafeteria they could eat in, but you could also eat in your room if you can't make it to the cafeteria. It was actually nice."

"I visited Foxwood Senior Village. It's the money that's the issue, it's cheap. It's a good place, it's safe, and nice. It was well taken care of. The staff were good. It was OK, it was good."

"My mom is in Tignall Assisted Living. It goes all the way to memory care. We chose this because it's a little closer to all the family members and is a smaller community. There are about 12 residents, so it's more compact. It's easier and less walking for them and less doing anything. When they get out of bed, they go to the dining area to eat. Everything is compact; it's really nice. They help with your bath and they help you with dressing if you need it. They have meals and all the activities for them. She likes her accommodations. She loves it and has a great time. The facility is good. It's a big older house, but it's all fixed up nice inside and clean. The staff members and owners are nice. She works there 24/7 too and lives close by. I haven't tried the food, but I have seen it. It looks good. All of them have roommates. It's a nice place for a cheaper price."

"I wasn't impressed by the rooms. However, the personnel seemed very friendly. They told me they had bingo as one of their activities. They also said they have preaching services. "

"I'm moving into Kingstown Garden. It's a beautiful place, it's clean, and very nice people work there. I love it. I chose it because it's close to my sister. She and her husband live in Thomson. The girl I talked to was really sweet. I'll be able to live on my own in a safe place and be close to my sister. The apartment was beautiful. It's got the full kitchen, a one-bedroom, a really spacious living room, and a really nice bathroom. The kitchen has got all the modern conveniences. In the apartment that I'm getting, they just put in new, wide plank hard flooring, and they put in new carpet in the bedroom. It's for 62 and up. They have a monthly get-together."

"My husband will be moving here, and it's the one we chose because of the atmosphere, the surroundings, the activities, and the staff. It was just everything. They were awesome. They were friendly, courteous, and inviting. The rooms were awesome, too. They were beautiful and spacious. It was much more open. They have a pool, puzzles, and all kinds of ball and sporting games. They have everything that the residents might enjoy (everybody has different tastes). They have a walking trail outside and a quiet room if you just want to go and sit right by. One thing I liked about going there was that they said it is your home. If you want to get up at 2:00 or 3:00 in the morning and come out of the rooms and walk around, you could do that."

"Very good home,clients love it and are well taken care of.food is great."

"We're using SarahCare of Evans to Locks adult daycare program, approximately 7 to 8 hours 2 to 3 times a week. It's a very closeby facility. I chose it because I knew I needed something to provide some respite care for my wife. We had visited there approximately three years ago, and at that time, my wife didn't need it, but a year ago this month I decided to talk to them again about her coming to their facility. I was very impressed not only with the physical facility and their programs, but certainly the staff that are delivering those programs. It appears to be a very well-run organization, and my wife seemed to like it. They've got arts and crafts, games, and singing. They don't take the participants out on trips, but they get them outside around the immediate yard. My wife enjoys going outside, so they will pick her to go with the staff member to go check the mail, for instance. The care is individualized, but they do have a very well-set up program. Meals and refreshments are also included. The initial cost of care started out at $65 per visit regardless of the amount of time for that visit, and they do require eight visits per month. Because of her increased need for care, the price now in her situation has gone up to $70 per visit. That's only during the weekdays; they do not provide services during the weekends or holidays. "

"For the most part, the staff at Westwoods are caring individuals and seemingly have sincere concern for the residents. However, their staffing levels consistently seem to be only at the minimum required level or even below because of turnover.This creates a situation where staff members are stretched causing meals to be late, residents are left in bed for days and there is a consistent stench in the air of human waste. This is a management problem."

"Claiborne at West Lake was impressive and spacious. They have pleasant staff. The upstairs is pretty much the same. It's large. I like it. The dining area looked as if it would be suitable. This dining area looked large, but it is a large place. We looked at the menu, and it was impressive. They seem to comply with a healthy plate. The staff member who toured us around was a very nice, helpful, and encouraging lady. She was very knowledgeable of the facility. It was close to lunchtime and most of the residents were having lunch, but I saw someone in PT at the exercise room, and the others were in the game room."

"My husband moved into the Nancy Hart Nursing Center. They're very friendly, and it's close to home. I've just gotten to know them all. They're very helpful. They call me if they need to tell me anything. His room is about the right size for a private room. They seem to be keeping it clean. They're under construction now. They're redoing many of the rooms, and his room was the first one finished. They were in the process of updating them because it's an old building. They have an activity person who does activities for them, but my husband is not able to go down to the dining hall or the activities. I know they were playing bingo because I heard them."

"My father is in Heardmont Nursing Home. It's excellent. The staff helped me with his placement, following the proper paperwork for his Medicaid, and going over his medications and his care plan, and whenever I need to get in touch with someone they stay in constant contact with me. It's a smaller facility. It only has 60 beds for residents, and they have 24/7 round-the-clock care. They have a garden and gardening activities. Right now, they're not allowing visitors from the outside because of the restrictions on COVID, but if you have a family member, you can go and talk to them through the glass. It's very affordable."