Mountain View Assisted Living and Memory Care

Sherrill

My aunt has moved into Mountain View Assisted Living and Memory Care. I like the people. I like it. I'm happy with it. There's not much I don't like about it yet. The staff is accommodating, friendly, and caring. The rooms in memory care are small but adequate. At that point, they don't need much room. There are bigger ones, too. There are a lot of options for the rooms. Lately, there have been some complaints about the food. When she first moved in years ago, she was in assisted living, and the food was really good. I haven't tried it though. One of the residents was appalled because they had pancakes for lunch yesterday, but it was National Pancakes Day and they didn't know that. The dining area is adequate, but not as nice as in assisted living. The assisted living portion is very nice. The dining area in memory care is very small but adequate. It's just totally different. They provide them with stimulation, as far as games and they will take them to the assisted living area for certain activities. There's not a lot of participation from the people with gardens there, but they have flower beds and box gardens for just the aesthetics. It's clean and it's well kept.

Teri Moretti

Mountain View is a nice clean facility. The staff is wonderful. They are so kind and caring. Jeanette and Angie have been so helpful to me with my father. Each one of the caregivers is friendly, kind and Knowledgeable. It’s been quite a process with my father and they all have helped me during this very trying time. Thank you to all of you!

Maria

Mountain View was pretty expensive, but we really liked it. Everybody was very nice. The dining area looked great. They had laundry service, housekeeping services, activities, and hair and nail person for the women. The person who toured me around was wonderful.

Provider Response

Diane109424750

Mountain View is fine. The apartments are very nice. My mom is in a one-bedroom. The setup is fine. They have entertainment, crafts, and movies. It is a very large facility. She has been there for four years now.

Glen3

I toured Mountain View. The grounds were well kept and very clean. The staff answered all my questions. The rooms were not large, but I was happy with the rooms there. I don't need a large room for myself. They had everything that I would want like a walk-in closet. It had a door that would let you walk into the hall and a door that would take you to the common area that was landscaped and shaded. It was quite comfortable. They had a dining area, which I thought was adequate. I had eaten there and the food was not like home cook, but it was adequate also. They had an activities director and activities room. However, though they had activities, you do not have a choice. So, they could do a little more on the activities. They had nurses and medical person during the daytime, but not at night. So, 24-hour access to medical facilities really doesn’t exist there. During an emergency, the best that they could do was to take you to hospital, which was a mile and a half away or call an ambulance for you.

Dena1

I chose this facility because I live in Ukiah and I want my dad to be close to me. Also there are only a couple of assisted living facilities here and that is the first I went to that has an opening. The facility is very clean. They keep everything immaculate. Everything my father needs are in this facility. It is also a very quiet place. I'm very pleased with it. The best thing about this facility is that everybody is so friendly. Everybody knows everybody. Whenever my dad is down the hall, they would greet him. He is also invited to all of their activities. Everyone just feels very welcome there. It is just a very friendly community. The rooms are very clean and neat. My dad has a room that has a beautiful view out in the courtyard area. Their staff is always there to assist him. I'm happy with where my dad is staying now and I'm glad that everything has worked out.