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Truewood by Merrill, Pinole

2621 Appian Way, Pinole, CA 94564

(800) 558-0653

Verified Partner

4.3

(13 reviews)

Offers Independent Living

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Reviews of Truewood by Merrill, Pinole in Pinole, California

4.3

(13 reviews)

  • Facility

    4.8

  • Staff

    4.7

  • Food

    4.5

  • Activities

    5.0

  • Value

    4.7

Clyde

5

January 11, 2024

I visited this facility

We were impressed with Truewood by Merrill, Pinole. It was clean and people seemed like they had activities that they could attend. The meals and snacks looked wonderful and smelled wonderful, and the staff was friendly. We saw the dining area, the area where guests can come, and the area where you have activities and all of them looked good. We were impressed with the facilities.

B.P.

5

September 17, 2023

I visited this facility

We went to look at Truewood by Merrill. Overall, the facility, the building, and the grounds around it were nice. In particular, the landscape around it, with rolling hills and greenery, was really beautiful and soothing. The room itself also had a wonderful view of those hills. The Japanese temple that was nearby felt unique. The rooms were nicely appointed and had everything that was needed. The food menu was solid. There were good options every day, and the flexibility for someone who wanted something different was nice. The people we engaged with, particularly Annabel, seemed genuine. It felt like we connected with her, and it just felt like a great visit with her when we were touring the place. One thing that we appreciated was that they had an a la carte medical and service plan, so you don't necessarily have to move up to level one, level two, or level three care. They would provide individual services that you needed at a particular time. So if you needed help with the shower, then you could just pay for the help with the shower. The flexibility and simplicity were nice. The building itself was nice. It felt like more of an apartment building. One of my sister's comments was that she wouldn't mind living there. It felt like a place where we could help move my mom into where her needs would be taken care of, both from a health standpoint and the basics of life, but also just her being in such a way that she gradually fell in love with him.

Kristine

4

April 27, 2023

I visited this facility

Truewood by Merrill, Pinole was a nice place. Everything was nice and clean. All of the people that I met during the tour were all nice. They answered my questions. They showed me the room where they play games and where they watch TV. They showed me just about everything. I didn't see too many residents around. I saw a couple of residents playing, and some were doing exercises with the TV in the main room.

Calvin

4

May 7, 2022

I visited this facility

Truewood by Merrill is a nice place from what I saw. It's an all-inclusive facility and it seems to have everything. The rooms are nice and clean, the laundry is on the same floor. The restaurant could be on the same floor, depending on which floor you choose. The price changes from one floor to the next, and the number of bedrooms changes. The laundry is down the hall, so you have to leave the room to go to the laundry. They also had a game room and an exercise room. I only met one staff member, there were some people in the lobby doing secretarial work. The one girl that took me on the tour was very very nice and informative, she took time, showed me around, answered all my questions and she was nice. I had a pleasant time with her.

Marjorie

3

April 13, 2020

I visited this facility

It was very nice. They have a large eating facility and what we ate satisfied us. I like the room they have available but they just seemed too small. The staff was really healpful, guided us and the information they gave us was helpful.

Caring

4

January 13, 2018

I visited this facility

It is one of my top 3. It was clean, the vibe was very friendly, and it had good activities. The staff was very friendly, very knowledgeable, and have called me a couple of times since to follow up. It was on a busy street, and I didn't like that.

Katherine408573

5

December 16, 2016

I visited this facility

My sister is very comfortable here. The rooms were very nice and had have multiple options, like a studio, one-bedroom, and something in between the two. They have units with balconies, so she can sit out. It was much better than being in an apartment.

Tom207278

4

November 29, 2016

I visited this facility

We did go here. It was very nice. The receptionist person was very nice, very accommodating, and polite. I thought the community was very handicapped friendly. It’s very good. I had no complaints about it. They had a very lengthy schedule of activities where you could plug into many different things -- i.e., card clubs, theater, and movie times. There were lots of activities. I only met with one staff, and she seemed very nice. She said that she had been there for a couple of years. That was a plus because a lot of them only say it’s six months or so.

Yvette312412

5

September 1, 2016

I visited this facility

I like it. It’s very clean and the people were very nice. The dining area was quite nice and they serve three meals a day. They also have a menu that you can pick for each meal. They have lot of activities that they plan for their residents. I remember they have exercises in the morning. They also take their residents to shopping on certain days and to doctor’s appointments too. I was kind of impressed with Bay Park.

Chris118423750

4

December 30, 2015

I visited this facility

My dad liked it the best and he moved in there about 6 weeks ago. My brother is just a few minutes away so he sees him 5 times a week. They were welcoming. My dad immediately headed off with the sales director of the place. I think they treat him very well and he’s never complained about that. They seemed to be fond of him and were fairly attentive. He felt very relaxed there and without us prompting, he said he thought he’d like to stay there so that was good. It’s a little homier, a little more lived in. He has a studio which is small. There’s no stove but there are kitchen cabinets, a sink, and a counter so he could have his meals in his room, a nice big bathroom, and a little balcony. It’s comfortable and clean and the cafeteria is nice and big. He said the food is not great but pretty good and more than adequate. He sometimes forgets to go down to his meals and the ambassador there offers to bring his meals to him. She doesn’t have to do that but she does it. There’s a big library which he really likes because he can walk down the hall and just grab books and bring back to his room. They have a piano in the community area, too.

Walter25

3

December 21, 2015

I visited this facility

It is an independent living place but just about everybody there has a walker. I’m interested in taking walks. The staff was very nice and helpful. The apartment was a two-bedroom, quite pleasant, roomy, and on the bottom floor, which I liked a bit. The food was adequately good. They did have activities, but none that I would be interested in. There was a movie going on when I was there, and they had bingo.

Anonymous111859450

5

October 28, 2015

I visited this facility

My sister thought it was too far out to live here, but everything about it was very nice -- the people, the apartment, the food. The facility was beautiful. I was kind of disappointed that she didn't want to live there, but it was too far away.

Caring71940950

5

October 13, 2013

I visited this facility

I really liked it. It's only about 12 or 15 minutes from Albany where my son and his family are. I have two vehicles and I would have room for parking. I had lunch there and I liked most of the food that I had. I also liked all the people in the office. Both the clients and the people working there were all wonderful and very helpful. They had entertainment and they had trips. I am a quilter and I'd like to be able to continue my quilting. They had a quilting group but it sounded very basic although I would not mind spending time with the group at all.

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Costs for Truewood by Merrill, Pinole in Pinole, California

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$2,950

Starting Price

Services and Amenities of Truewood by Merrill, Pinole in Pinole, California

Costs

  • All Inclusive Rent

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Room Service For Meals

About Truewood by Merrill, Pinole in Pinole, California

Truewood by Merrill in Pinole, CA provides a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers to attentive restaurant servers, and helpful maintenance technicians who are there when you need them, Truewood in Pinole is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, fun and stimulating activities, off-site excursions, and shuttle transportation to personal appointments. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Truewood in Pinole for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Truewood by Merrill, Pinole does not provide any health care services. However, residents are welcome to receive services from any outside home healthcare provider of their choice, to help them continue enjoying life at our community.

Map of Truewood by Merrill, Pinole

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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