Provider Response
Hello Peter, thank you for your positive review, we are grateful to see that you feel this way! It was truly our pleasure, your mom was a delight! Thanks again for taking the time to leave us this review, we appreciate it.
November 19, 2020
Provider Response
Hello Peter, thank you for your positive review, we are grateful to see that you feel this way! It was truly our pleasure, your mom was a delight! Thanks again for taking the time to leave us this review, we appreciate it.
November 15, 2020
Provider Response
Thelma, we strive for 100% satisfaction, and it is great to see this. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
October 19, 2020
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Clarita. Thank you again, we hope that you have a wonderful day.
October 16, 2020
Provider Response
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director. We hope to hear from you to resolve this matter.
October 15, 2020
Provider Response
Hi Tjshea, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Santa Clarita. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!
October 15, 2020
Provider Response
Joe And Siblings, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Santa Clarita!
October 15, 2020
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
October 15, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Clarita. Thank you again, we hope you have a wonderful day!
October 06, 2020
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Clarita. Thank you again, we hope that you have a wonderful day.
September 06, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Clarita. Thank you again, we hope you have a wonderful day!
June 04, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Clarita. Thank you again, we hope you have a wonderful day!
May 12, 2020
Provider Response
Thank you for your positive review, we appreciate your kind words! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear this.
May 12, 2020
Provider Response
Thank you for your positive review, we appreciate your kind words! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear is.
March 17, 2020
Provider Response
Hi Mark, thank you very much for your consideration and for touring our community. We're sorry that we did not appear to be a fit for your dad, we would really love to have him here with us. We hope you find the community that best meets your needs, if you have any questions or comments in the future please feel free to reach out we are always here for you.
June 14, 2019
Provider Response
Hi, thank you for taking the time to share your review, your opinion is very important to us. We appreciate you sharing and we are so happy to hear that your mother is happy here with us. We always strive to provide top quality service to every resident and their families, and are pleased to hear this.
March 23, 2019
Provider Response
Thank you Ann, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Clarita.
May 30, 2017
Provider Response
Thank you for leaving this detailed review about your experience with our community. Please don't hesitate to reach out if there's anything additional we can do for you.
May 25, 2017
Provider Response
John, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to discuss your review. Please reach out to us at (661) 877-4368 at your earliest convenience.
May 09, 2017
Provider Response
Thank you Fred for your positive 5 star review. Your opinion is very important to us. We are proud of our community and the exceptional level of care we provide. We have a great staff and genuinely care for all our residents! Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you again, we look forward to seeing you again. Please feel free to contact with any and all questions, (661) 877-4368. Thank you so much again for your stellar review! We hope you have a great day!
May 08, 2017
Provider Response
Hi, thank you for leaving this detailed review about your experience and your mothers. We are happy to hear all the positive feedback and sorry to see that she doesn't care for the menu options. We appreciate the honest feedback and will use your comments to improve. Please don't hesitate to reach out if there's anything additional we can do for you. We appreciate it and look forward to seeing you again.
February 23, 2017
Provider Response
Thank you very much for taking the time to leave us this positive 4 star review. We appreciate it!
December 05, 2016
Provider Response
Thanks for the positive detailed review. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Clarita. We thank you for your consideration and hope to see you and your sister again soon!
November 23, 2016
Provider Response
You really made our day today. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Clarita. We appreciate you taking the time to leave us a review! Thank you again!
November 14, 2016
Provider Response
Thank you for your review, we are sorry to see that you did not have a positive experience. We strive to maintain excellent business relations at Pacifica Senior Living Santa Clarita. Please call our Executive Director directly at (661) 877-4368 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
November 05, 2016
Provider Response
Thank you Nancy, for reaching out, your opinion is very important to us. We are proud of our community and the exceptional level of care we provide. We have a great staff and genuinely care for all our residents. Thank you for your consideration, we hope to see you again soon.
July 27, 2016
Provider Response
Thanks Roger384461, for leaving us this review. We greatly appreciate it!
May 29, 2016
Provider Response
Thank you for your positive 5 star review. We are sorry that our community does not meet your needs. We value our residents and families and appreciating you sharing your comments. We hope that you find the community that best fits your mother's needs and we are sorry that we could not accommodate you. We thank you for your consideration.
May 29, 2016
Provider Response
Hi Sonia, Thank you for your review. We are sorry to see that you only gave our community only 3 stars. (We strive for 5 star positive reviews!) We are honored to be among the top senior living communities in the nation and named "Caring Star of 2014 and 2013" for Service Excellence in Assisted Living. We are very pleased to hear that all our residents were really happy, we are extremely proud of our staff and the quality care that we consistently provide. We have a great staff and genuinely care for all our residents, and it shows. We thank you for your consideration and hope that you are happy in the community you decide on. We value our residents and families are constantly striving to make our community as enjoyable and comfortable as possible. If there is any way that we can change your mind, please contact us. We look forward to hearing from you soon. (661) 877-4368
May 10, 2016
Provider Response
Hi Barbara~ Thank you for your positive review, we are so pleased to hear that your mother is happy here with us. We are very happy to hear that your mom enjoys the variety of activities we offer. We also have a Facebook page with pictures and we invite you to "like" our page and engage with us! (The link to the Facebook page is on our website). Thank you again for your positive review!
May 10, 2016
Provider Response
Thank you for your positive review, we are so pleased to hear that you enjoyed your first impression of your our community. Did you know that we were the proud winner of "The Best Senior Living Communities in America by Caring.com" in 2013 and 2014! Our unique community has so much to offer, we would love to show you around again when you have more time, please reach out at your convenience. 661.293.2555.
February 10, 2016
Provider Response
Thank you for your positive review., we are very proud of our community and the level of care we provide! We foster an atmosphere of acceptance and warmth in our community. Our staff genuinely cares for all our residents, and their families. We thank you for your consideration and would like to talk with you further about our community. Please contact us at your convenience. (661)293-2555
September 12, 2014
Provider Response
Thank you very much.
August 29, 2014
Provider Response
We appreciate your positive review about your recent experience with us!
August 20, 2014
Provider Response
Caring91526950, it's experiences like yours that really keep us motivated!
May 30, 2014
Provider Response
Hi there, We would like to get some more details about your experience with us. We are always more than happy to assist you if anything else comes up. Take care!
November 27, 2013
Provider Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
July 31, 2013
Provider Response
Hi, thank you for taking the time to share your review, we are now under new management and invite you back for a tour. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
July 30, 2013
Provider Response
Hi, thank you for taking the time to share your review, we are now under new management and invite you back for a tour. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
July 01, 2012
Provider Response
We appreciate your positive review about your experience.
May 25, 2012
Provider Response
We appreciate you taking the time to leave us this feedback.
September 21, 2019
Provider Response
Thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Clarita. Thank you again, we hope you have a wonderful day!
What ongoing training does the staff receive in dementia care?
Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.
Describe the overall population of assisted living residents at Pacifica Senior Living Santa Clarita. What is their average age? What are their favorite things to do?
Our residents average age is 82 years old they love to gather, reminisce of fond memories and build new relationships.
What programs or activities does Pacifica Senior Living Santa Clarita offer to enrich residents' well-being?
Cooking, card playing, morning devotions, dancing to favorate tunes while sipping on wine and sampling great cheese, making homemade apple and pumpkin butter during the holidays. Daily Bingo shopping and weekly lunches with neighbors.
What places are near Pacifica Senior Living Santa Clarita or within walking distance for assisted living residents to enjoy?
A local stroll to the 99 cents is always a favorite here with our residence. Wednesday lunch is always fun at the mall.
What transportation services does Pacifica Senior Living Santa Clarita offer to assisted living residents?
Our 15 passenger bus is available to assist in attending doctors appointments, local scenic drives, church on Sunday, shopping trips and excursions to casino's.
What makes the chef or dining program at Pacifica Senior Living Santa Clarita exceptional? What kind of menu can assisted living residents expect?
Food is the language of love here at Pacifica Santa Clarita, residents enjoy an entre ordered off the (Anytime Menu) We offer a variety of healthy selections in addition to a great Pacifica burger with all the fixings, fresh Angus beef and topped off with the brioche bun.
What safety features or security measures does Pacifica Senior Living Santa Clarita offer to assisted living residents?
Our secured perimeters and nightly checked doors close at 8:00 p.m.
How does Pacifica Senior Living Santa Clarita keep residents' families informed about their loved ones?
From the tiniest of emergencies to RSVP to a Sunday brunch, families are kept informed through phone calls, emails or Facebook posts. We telephone, email and post pictures of loved ones attending our activities and having fun. Check out our Facebook and see!
What is the care staff-to-resident ratio at Pacifica Senior Living Santa Clarita during daytime and nighttime hours?
*Assistant living is staffed according to need, we offer 24 hour round the clock call service.
If Pacifica Senior Living Santa Clarita accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Residents are welcome to bring their furry loved ones and enjoy an outdoor stroll on the side path.
What ongoing senior care training does the staff receive?
Our caregivers are initially trained and attend on-going in services from local Healthcare Community professionals.
How many staffers are on duty in the daytime and overnight?
During the day, our staff includes a registered nurse, a med tech, three caregivers, an activities director, and other ancillary staff, such as kitchen, maintenance, and administration personnel. Our overnight staff is comprised of a med tech, two caregivers, and a registered nurse on-call.
What safety features or security measures does Pacifica Senior Living Santa Clarita provide to protect residents who wander?
Our building has delayed egress doors in our Legacies neighborhood. The buildings layout is conducive to those residents coming and going however a Wonder guard is offered to those resident to exit seek.
What programs or activities does Pacifica Senior Living Santa Clarita offer to keep residents engaged? How does the staff engage residents' long-term memories?
Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.
What techniques does Pacifica Senior Living Santa Clarita use to support memory care residents during mealtimes?
As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.
How does Pacifica Senior Living Santa Clarita keep residents' families informed about their loved ones' health?
The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.
Describe the neighborhood around Pacifica Senior Living Santa Clarita. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Pacifica Senior Living is situated in a small professional campus tucked inside a primarily residential neighborhood in a small town.
Welcome to Pacifica Senior Living Santa Clarita, our beautiful, safe and friendly community of quality caregivers, well trained professionals, and most importantly, satisfied residents. Located in the greater Los Angeles Area, our community offers a full spectrum of assisted living and memory care services administered by a specifically trained, caring and experienced staff.
We are proud of the outstanding reputation that we've earned. It is a reputation built on strong values, a solid work ethic and the best care and outside medical services available. At Pacifica Senior Living Santa Clarita, you will enjoy retirement lifestyle provided in a stunning setting; a lifestyle rich with services, amenities and endless possibilities.
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