Browning Manor Convalescent Hospital

Wanda

My husband was in Valley View Care Center (Browning Manor Convalescent Hospital). It was clean, it's an older facility, seemed like it was kept clean, and looked like they had plenty of staff. Of course with COVID and stuff it got down to we could only go for a half hour at a time, which I understand that's the way it is. The only food he was given was sort of thickened water because he had trouble swallowing. He's lost a lot of weight because he can't swallow well, so they were worried about him choking. The staff seemed all friendly, I just wish the whole staff would have been able to work with him. He's hard of hearing and they had their masks on, and so the communication was really bad. The two ladies we talked to, one was personal, what was in records, and the other was intake, but the communication with those two was not good. My daughter did most of it, doing the phone calls and trying to get the help, and trying to get physical therapy, and I wouldn't recommend it.