"We are leaning toward Spring Arbor for my mom. I have visited other people there in the past. It's beautiful and the staff is wonderful. The room is beautiful. It's a beautiful place. It has nice common areas, a nice dining room, and a coffee room. I have been to lectures in the conference area and it was very nice. The staff was very friendly and warm."

"My mother is happy. We chose it because of the location, and the facility has a kind of modern setting. Everything seems to be good, and she complements the food a lot, so I think that is fine. The rooms are very spacious and that was another reason why we chose it. The staff seems to be pretty good. She has been there for two months, and we haven't had any complaints about the staff. They are all friendly and very professional. As far as I understand from my mother, the food is extremely good. She is really happy with the meal choices and things of that nature. They have the typical senior style activities on site, and they offer transportation to outside activities, which they do every other week. I liked the modern feel of the facility compared to other ones here in town, which kind of seem very dated or very small in room size and things of that nature. "

"We were guests at this community Holiday Celebration on Saturday with a friend and we had such a great time. The staff were all involved with the residents and all residents and from what I could tell everyone who was in attendance had a great time. The food was amazing and even gave us so much we couldn’t eat it all. We are excited to come back for the next event."

"I felt that the senior living consultant, Becky, from The Kensington - Cumberland was great to work with. She gave us a lot of information. She also spent good two hours with us explaining the place, how it worked, and what was available, then giving us a tour of the many options of the rooms available."

"My father is in Stonerise Berkeley Springs. We chose it because of availability. The medical staff is fantastic, but there was confusion on financials and that kind of thing among the administrative staff. It's a little older facility. It's kind of near a hospital in downtown Berkeley Springs. His room is small. They could improve their knowledge of financials with Medicaid. They just need to better understand those with their clients."

"Countryside is very close to Martinsburg. It was newer, has better layout, nicely landscaped and very clean. The house was brighter, more open and homey. The rooms were very large. They had a bed, a chair, dressers and a huge space. The kitchen was a brand new, commercial kitchen. All the food was made in the dining room. It was a large dining room with several long tables. They had a sitting room and a great, big family room. The families are responsible for transportation but the staff was very friendly. I do know they had holiday get-togethers. "

"Mom was at Care Haven Center. We were very pleased with it. They were really good and it was very clean. I had good communication with the doctors and therapists. The staff was excellent. They were very happy and friendly."

"I had my lived one in Grenich. Never would I recommend another place the love they gave my parent was unconditional the staff was great. Its def a home away from home. There care and love is like no other. Mellissa and her staff are unbelievable not one time when my parent was sick did Mellissa leave their side she is our angel on earth. I highly recommend this home to anyone.."

"My maternal grandfather who just passed away last fall was a resident of VMP Milwaukee, moving from the assisted living wing, to the nursing home end of the facility over the course of three years. The staff was exceptionally friendly, and genuinely seems to care about their residents. To the point they are not only very personable and engaging with the residents, but to the point they recognize the family members and visitors who are there on a regular basis, even when the resident is not present to give them a reminder. I was not there quite as often as my parents were, but some of the staff even remembered me on sight and would inquire about my children etc. which I found to be quite surprising whenever I was coming by to pick my grandfather up for a family function, or was dropping him off. The assisted/nursing end of VMP is a bit older (former Methodist Manor) probably dating back to the 1960's when it was built, but it is very clean and well kept, and I think the kindness and concern of the staff and how engaged they are with the residents more than makes up for it. The nursing staff, the aides, and various therapists who work there were all uniformly warm and friendly. My whole family, on both sides felt my grandfather was very well cared for and was given the best possible quality of life, and quality of end-of-life possible while he was there. We would recommend the Milwaukee VMP to anyone looking for assisted or nursing home care. "

"My father moved into the long-term section of Twin Oaks-Williamsport Retirement Village. The rooms are a little small, a little tight. The staff has been very nice, but I was a little concerned that it took almost a month to get somebody to do something with the lesion in my father's arm. They bring his food to his room, it looks okay to me, but he's not eating well."

Homewood Assisted Living is located in Williamsport, MD, and offers assisted living care. This community provides apartment-style living, which allows residents to enjoy a space of their own while receiving the support they need. Apartments include various amenities that cater to the comfort and convenience of the residents.The community is equipped with several amenities designed to enhance the quality of life for its residents. Meals are provided daily, ensuring that residents have access to nutritious and tasty food without the hassle of cooking. For staying active and engaged, Homewood Assisted Living offers health and wellness activities, along with entertainment programs. There are communal dining areas where residents can enjoy meals together, fostering a sense of community. Additionally, the facility organizes facilitated field trips and outings, which are great for those who wish to explore the surroundings and stay socially active.In terms of services, Homewood Assisted Living is staffed with nurses to assist with medical needs and medication management. The community also provides general transportation services, making it easier for residents to attend appointments or run errands without personal vehicles. Assistance with activities of daily living (ADLs) is available, helping residents with tasks such as bathing, dressing, and grooming. This comprehensive support system ensures that residents receive the help they need while maintaining their independence as much as possible.To learn more about this provider's license and review other available state reports, please visit: Maryland Office of Health Care Quality Licensee Directories

"We got my loved one into Elisabeth House. They provide three meals a day and snacks in between. I can also send her Popeye's for the oven and things like that. I had lunch there, and the food was good. Residents can request food stuff, and they cook everything in the kitchen. It's a little house with a dining room and kitchen area, and everybody sits down and eats dinner together. One of the big selling points is that the facility is very clean. They keep everything nice. The hallways have been widened, and the bathrooms have been made handicapped accessible. There are 10 residents at a time, so it's pretty small. It's private, and the same people work there every day, which I like. It's a great place; I'm super happy with it. They offer activities such as crafts and arts, and a musician comes in once or twice a month. They also go on outings sometimes. The staff is great - I love them. They're all very nice and helpful. The price is within our range, which is great. We also give our loved one a little bit extra every month so that she can get the things she needs. Overall, it's exactly what we were looking for."

"I know another woman that lived here at Homewood at Williamsport a previous time. The last time I went there, they were in the independent living section. The place is very well kept from what I saw. The people seemed happy enough. I would be looking for independent as well as assisted living -- one that would go on to the other. This facility did that and qualified for that. You need to have some assets to get in there. One of the assets they consider that you have to get in there is not whole life or term, but a long term care policy. Then you can easily get in there. It is a very wonderful facility. It's just that I don't want to leave an area where I know a lot of people unless I believe it's going to be early enough in my life to get to know more people or it's the end of my life where it doesn't matter so much. "

"Not being familiar with assisted living facilities, I was still extremely disappointed with this one. None of the staff members spoke clear English, and were not friendly by any means. We were not greeted for quite some time upon arrival and staff members continued to walk by us and said nothing. I did not get the feeling that they were efficient or organized in any way, and most staff members were not able to answer even the simplest of questions. When questioned about how they handled their medications, if a nurse/doctor was present at all, if their meals were personalized for clients (diabetes, etc), they seemed to fumble their answers or did not know the answers. We spoke with a few clients who lived there at the time we were visiting and all of them had very negative things to say about the facility and its' workers. Some of their complaints was that they refused to turn up the heat, the food was always cold, they were only allowed to bathe twice a week, they could not understand what the staff members were saying, etc. After going back a few times to visit our client, the owner accused us of not paying for her services and threatened to kick out our client. We had also heard from others in the facility that the owner has kicked people out before; she put them in a taxi cab with their items and sent them to the local shelter. I went to the facility approximately 6 times, each time being a terrible experience. We worked with the department of social services to get our client placed somewhere else and filed a formal complaint about the facility. "