Westside Terrace Health & Rehabilitation Center

The facility is ultra clean and there is never a bad scent -- a great accomplishment I must say. The management and business staff and the receptionists are the nicest people you will ever meet. The rehab staff is super. The nursing staff, is, for the main part, very good, although there are a few nurses aides who seem to hate their jobs and are a bit grumpy, but there are not many of those. Whomever is in charge of activities does a commendable job as there are always special events for the residents. There are not that many amenities, but really most residents seem happy with what there is. I consider Westside Terrace the best in Dothan, and, probably in the entire area. There is ONLY one very valid complaint but it is so important. THE FOOD! I cannot believe that the food is so horrible that one would not believe it unless they saw it and tasted it. I would think that whomever is in charge of this facility would realize that food is one of the few things residents have to really enjoy. It is a scandal how truly awful the food is. Until they improve the food, I cannot imagine anyone giving this facility 5 stars and it is a pity, as the people working there are so very nice. IMPROVE THE FOOD! NO ONE CAN EAT WHAT IS PREPARED. IT IS COLD WHEN SERVED. IT IS USUALLY TASTELESS OR IF IT HAS ANY TASTE IT IS SO BAD THE PERSON EATING REALLY WANTS TO SPIT IT OUT. I believe that the only reason anyone eats the food in this facility is simply to keep from starving. Please, someone take note of this and do something to improve the food for these poor residents.

My mother was in Westside Terrace for rehab. It was fine. The room was adequate but small. It would not be suitable for living, but for rehab it was OK. It was very clean. The staff was good, and kept her busy. The food was hospital food but OK.

My father chose Westside Terrace for rehab. He was happy with the location. He is on a waiting list for a private room and I am not satisfied with the accommodations. They have a full scheduled activities, however they don’t have enough levels for the people with dementia. They don’t meet the requirements for the level my father is at this time. They should keep like conditions together and not mixed with the other levels. The staff is really good.