At Your Side Home Care - The Woodlands, TX

Offers Home Care

67 Reviews
Call (800) 973-1841
At Your Side Home Care - The Woodlands, TX (800) 973-1841
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Reviews of At Your Side Home Care - The Woodlands, TX

67 Reviews Write a review

Home Care Reviews for At Your Side Home Care - The Woodlands, TX

December 10, 2020

By Barrett, M

I am a current client of this provider

It's helping her to get more exercise and to be more alert. They are there and doing things we can't do for her. They take good care of people and listen to what they need and provide it.

November 25, 2020

By Lankford, L

I am a current client of this provider

They have good communication. I like the personal involvement for my mom and they are caring about her.

November 20, 2020

By Kelly, R_1

I am a current client of this provider

They are very helpful in doing what is needed. I like that they are responsive when I call them.

November 18, 2020

By Lafitte, K

I am a current client of this provider

He gets the services he needs and in non-COVID times. They provide him with the opportunity to get out and go to lunch, church, and the store. The only problems I have with them are that they are sometimes not responsive and don't follow up on things.

October 30, 2020

By Hunter, M

I am a current client of this provider

They help with the food and her eating. They provide general care. They are punctual, friendly, and helpful.

October 28, 2020

By Shotts, H

I am a current client of this provider

They should have enthusiasm for the day and being alive. My day to day contact with At Your Side is with the caregiver. I have had hit or misses. I understand that comes with the territory. The caregiver we have now is poor.

October 27, 2020

By Kelly, R

I am a current client of this provider

They have been very responsive to our needs. I like that they answer the phone and they are familiar with my family and me.

September 28, 2020

By Griffin, K

I am a current client of this provider

It is a nightmare for me and the previous caregiver to relay the messages about medicine when they are changing. I can't the same caregiver consistently.

September 28, 2020

By DeFee, J

I am a current client of this provider

They have been on time and consistent. I like their organization. Their office is very organized, and it makes it easy to deal with them. They're very flexible, and I like the people that they send.

September 16, 2020

By Dishberger, W

I am a current client of this provider

When they're here, I don't worry about my husband. I know they know how to handle him safely. That's my biggest concern. They hire people that are competent and know what they're doing. They meet my needs and do their job. Their personality is good.

August 28, 2020

By Anonymous_4007

I am a past client of this provider

My mom is a very independent person and she is having trouble letting go of that independence to let someone help her. The lady was thorough and pleasant when she came to do the evaluation.

August 26, 2020

By Kaiser, C

I am a current client of this provider

They are able to help when I am not available. They are convenient.

August 20, 2020

By Schubert, J

I am a current client of this provider

They have to come out and change the cast. They are all really nice.

July 31, 2020

By Yates, P

I am a current client of this provider

My husband needs 24 hour care and I need a break and I bring them in when I think it is necessary for myself. They are professional and the people they send are good and I just do not have issues with them.

July 28, 2020

By Ward, S

I am a past client of this provider

We didn't get to use it for what we needed it for. I like that they did what we needed them to and did what I asked.

July 20, 2020

By Carbery, J

I am a past client of this provider

If there is no other care, my sister and I have to do everything for the client. It means a lot to have the care for him. It gave me time that I was not responsible for. Everybody I've talked to is very professional. They are sincerely concerned if I call for something.

June 23, 2020

By Sue M_11

I am a current client of this provider

The service has helped the most in the caregiver provides everything that I need. She does a great job cleaning. I love the caregiver that I receive.

June 23, 2020

By Wambaugh, L

I am a current client of this provider

If we every have to change the times they come, they are very accommodating and helpful with that. They are dependable and they do a good job taking care of my mother-in-law and we are happy with them.

May 28, 2020

By Read, B

I am a current client of this provider

My loved one really enjoys the caregiver who is very good. The caregiver is a self-starter and does a lot of things around the house.

May 26, 2020

By Sander, E

I am a current client of this provider

We've had a lot of unevenness in the caregivers. We've had good and bad ones. I like the management.

May 15, 2020

By Riley, M

I am a current client of this provider

We couldn't get along without the caregiver. I like the service we get and I like our caregiver.

April 28, 2020

By Crabbe, J

I am a past client of this provider

It was great. It was accomplished and she was able to get her treatment done. The people did what they needed to do. They were great.

April 20, 2020

By Nixon, O

I am a current client of this provider

I couldn't take a bath if I didn't have my caregivers. I would recommend the company because many caregivers have been very nice.

April 14, 2020

By Horn, R

I am a past client of this provider

It was a much needed service, there were a few kinks but we got it. I know their reputation precedes them. They are right there in the buildings, the staff are known by name.

March 25, 2020

By Joe B_8

I am a past client of this provider

It was very positive. She relieved the rest of the family by being there. It allowed us to focus on other things. We have had service, and she has done a very good job.

February 26, 2020

By Rusche, W

I am a current client of this provider

They help me get around in my wheelchair. They are available when I need them.

February 20, 2020

By Michael W

I am a current client of this provider

They help with shaving, brushing teeth, getting ready for appointments and going to appointments. They are responsive when I have a situation that is not normally scheduled, like an appointment.

February 20, 2020

By Struble, J

I am a current client of this provider

We are only using it as we need it so it is not every day but I love the quality and flexibility and ease to work with them. The ease to work with individuals on schedules.

January 28, 2020

By Durham, A

I am a past client of this provider

They took the information. They transported him back to his nursing home when we were out of town. They just met our needs. They were efficient and met our needs. They came when we asked.

January 24, 2020

By Craig, G

I am a current client of this provider

I don't have to worry about her. I know that they are going to be there and check on her. They contact me every day after they have gone to her apartment.

January 22, 2020

By Donald H

I am a current client of this provider

It's so different than the agency we had before. They treat me like a human being. They notice when I need help. I like how well trained their people are. They keep the same person with me so I'm not constantly with someone new.

December 19, 2019

By Ellis, P

I am a current client of this provider

They do activities of daily living with her. The girls are all pleasant, and she enjoys them. They are responsive when we call. They always meet her needs.

December 19, 2019

By Corley, E

I am a past client of this provider

They have freed me up. They can do more exercises to strengthen her arms. They are accommodating.

November 14, 2019

By Elizabeth B

I am a current client of this provider

If my loved one's blood pressure is high or low, or if my loved one isn't feeling well, they will let us know. They're reliable, and they come everyday. They seem to care about my loved one, and they are kind to my loved one.

October 15, 2019

By Zarin, D

I am a current client of this provider

It has allowed me to have a little more flexibility and independence. It has given a break for another permanent employed caregiver that I have. I like their communication and coordination with the consultant that I have in the elder care world. I like their flexibility in providing caregivers and their ability to find substitute caregivers when necessary.

October 04, 2019

By Sandra D_12

I am a past client of this provider

They made it easier by helping me with cooking and cleaning. I would recommend them because they were efficient.

October 01, 2019

By Lavara, G

I am a current client of this provider

They are friendly and punctual. I like the people because they are very personable.

September 27, 2019

By Anonymous_2501

I am a current client of this provider

At the time, I was working full time, and my brothers are still working, so it's so nice to know that they are in safe and good hands. The caregivers are very well. I feel like we're trying to keep the same caregivers so that my parents don't have strangers, but that's kind of hard to get people to work on the weekends. They use the same pool of people. They take into consideration the importance of our parents' care. They are very compassionate, very flexible, and accommodating.

September 27, 2019

By Young, A

I am a current client of this provider

If I need something, they are always there. I like my helper.

August 14, 2019

By Shelledy, V

I am a current client of this provider

They are giving both of us peace of mind. They have been very accommodating to my mom's schedule.

July 30, 2019

By Stevens, D

I am a current client of this provider

It's been a great impact. It has allowed her to stay independent longer and not have to move into a place with nursing care. Occasionally, they forget to make mom take her medicine. Everything else is fine.

July 17, 2019

By Wireman, P

I am a past client of this provider

They helped by cleaning and being here since I was here by myself all day. I liked everything. What they did here at my home was clean my house, and they did it well.

June 24, 2019

By Anderson, D

I am a past client of this provider

They have personal contact. The workers were dedicated.

June 12, 2019

By Audie R

I am a current client of this provider

Their company gives her medicine, since she forgets to take her medicine. It is important to get her medicine and to monitor her blood pressure. They are consistent, on time, very friendly, and very outgoing.

May 30, 2019

By Bird, B

I am a past client of this provider

They gave us very capable people. They have been most cooperative, and they've supplied us with care.

April 29, 2019

By Mullins, E

I am a current client of this provider

They are good at working with me on scheduling. They have been able to work with me when the caregiver can't come. It was recently less than desirable. We have addressed these issues.

April 12, 2019

By Adams, L

I am a past client of this provider

They were supposed to follow the directions and do what was written down. It was not punitive, and they were simple things like making sure she gets a bath on Wednesday. They didn't really read the information that was provided. We had things that mother was supposed to have all the time on her fridge and they never read it. They should have come in and read what mother needed everyday.

April 12, 2019

By Brown, A

I am a current client of this provider

If they were on time and were not so rushed, it would be better. I wish they would stay the duration of the time allotted and not leave early. They would have a greater positive impact. I would like the helpers to stay for the duration that they are supposed to.

March 12, 2019

By Carol B_19

I am a current client of this provider

It has been a life saver. Before, I would worry about him while I was working, but now I do not have to worry about him. It seems like everybody is very congenial and very willing to do what they need to do.

February 12, 2019

By Conrad, A

I am a past client of this provider

It was pretty consistent, they helped me to give me a shower, and after that, I found them other things to do. They did what they were supposed to do and I had no problems.

January 25, 2019

By Anonymous_1248

I am a current client of this provider

We know that there is someone with my loved one all the time. They also have people that stay at night with them. I like that they can provide a substitute if the caregiver can't come in.

January 25, 2019

By Berg, A

I am a past client of this provider

They were able to jump in really quickly and help out right away. I liked their flexibility depending on the needs of the day.

January 02, 2019

By Kim

I am a current client of this provider

We're using At Your Side Home Care. So far, so good. The caregivers are excellent and the scheduling is perfect. I spoke to Heather and I liked her very much. I would highly recommend them. The caregiver gives him a bath, helps him with use the bathroom, feeds him, cleans him, and does anything that's required.

December 13, 2018

By Stokes, M

I am a past client of this provider

They allowed me to do other things so I didn't have to spend 100% of my time with her. They seem to bond well with my mother. They were very conscientious and my mother felt very comfortable with them.

December 12, 2018

By May, A

I am a past client of this provider

I am up and walking now, so they were completely helping me. I liked the people.

December 07, 2018

By Hunter, T

I am a current client of this provider

I finally wound up with a caregiver who really knows their job and is really helpful. I've had almost two dozen caregivers since I started. They're very good.

November 29, 2018

By Anonymous_872

I am a current client of this provider

If I have to tell them what to do everyday, I might as well do it myself. I would like someone who can come in and efficiently do their job.

November 12, 2018

By Guerra, P

I am a past client of this provider

They explained the care well to us. They sent us good people.

October 12, 2018

By Riley, J

I am a current client of this provider

Last night, they left the medicine box unlocked. My mom got into the box and she doubled up on her pills. Their people make mistakes.
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About At Your Side Home Care - The Woodlands, TX

Our company missions is to Improve the Quality of Life and Level of Independence for every Client and Family receiving our services. Our philosophy is simple - Live Your Best Lift Possible.

Our specialized in-home care is uniquely designed to meet your needs and support your family. We track quality of care to be sure your concerns are quickly addressed. Our highly-trained staff are always available, 24 hours a day, 7 days a week, including holidays. We are committed to assuring every client and family whom we serve that "Your care is our first concern." by coordinating all aspects of a client's care and adhering to the highest employment standards accepted by the In Home Care industry.

At Your Side, part of ComForcare Senior Services, is a member of the Home Care Association of America and has received multiple employee and customer satisfaction awards including Home Care Pulse Leader in Excellence, Employer of Choice, Provider of Choice, and Caring Stars Award.

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Services and Amenities of At Your Side Home Care - The Woodlands, TX

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: First Aid And/Or Cpr, Emergency Procedures, Fall Prevention, Cooking And Special Diets, Hospice Care

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Ltc Insurance, Va Benefits

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Personal Assistance Services
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At Your Side Home Care - The Woodlands, TX

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