Right at Home Round Rock, TX

Offers Home Care

75 Reviews
Call (800) 973-1841
Right at Home Round Rock, TX (800) 973-1841
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Reviews of Right at Home Round Rock, TX

75 Reviews Write a review

Home Care Reviews for Right at Home Round Rock, TX

November 07, 2019

By Julie H

I am a current client of this provider

They could communicate more and let me know if there is a substitute or something. We have had some really good caregivers with the time I have had them.

October 29, 2019

By Michael G_3

I am a current client of this provider

It allows me the freedom to have a day to do something and go where I want. They need to get flexible and not be afraid to initiate and show leadership with their clients. They are there because he cannot be in charge.

October 21, 2019

By Sheila J_2

I am a current client of this provider

Right at Home is good at finding someone to quickly cover. A couple times, we had a weekend girl not show up. This can be inconvenient for us and put us in a tailspin.

October 11, 2019

By Wanda M_2

I am a current client of this provider

She handles all my needs, and she's always right there with me. My caregiver is fantastic, and she is very helpful and accommodating.

September 05, 2019

By Jerrie M

I am a current client of this provider

They take him to dialysis, which is crucial. I like their flexibility and the care they provide.

September 05, 2019

By Peggy C_5

I am a current client of this provider

They have helped the most by giving us the help that we need. I like that they have taken care of us. If a caregiver can't come, they have someone else who can. They are always there for us.

September 05, 2019

By Donald M

I am a current client of this provider

What they are doing is what they are supposed to do. I just need more time with them. I just need more of the care.

August 22, 2019

By Romona C

I am a current client of this provider

They are able to do jobs like bathe my mom and dress her. If they didn't do it, I would have to. I love the girls that they send over because they are friendly, and they spend time with my mom.

August 07, 2019

By Anonymous_2338

I am a past client of this provider

It was easy to contact the owner or the lady in the office. She needed help, and they helped her. There were certain people that were excellent, but some were not that good. Most of them were great.

August 07, 2019

By Billy Joe G

I am a current client of this provider

He is just so happy with the care. He gets his meals and is happy about the way she cooks. He gets his lunch. I like that they come out everyday. They do not miss a day, and they are nice. My dad likes the care.

July 25, 2019

By Anonymous_2180

I am a current client of this provider

They check on us to make sure things are as they're meant to be. My niece got married, and they sent someone to be with my mom all day. They're on time and very communicative. I haven't met anyone I don't like. They understand what's going on.

July 12, 2019

By Ruth "Moxie" V

I am a past client of this provider

They should have provided me with information on what we could do with some extra hours. I think once they got to know me, they could have made some recommendations of what I could have used. I adored the person that they sent me.

July 12, 2019

By Karen T

I am a current client of this provider

They take good care of her. They are very punctual. They are very caring and they keep up with things. If something is wrong, they contact me. They will let me know if my mom is confused. They are more than a babysitter.

July 05, 2019

By Katie A_1

I am a current client of this provider

I don't have to worry about my mother when the caretaker is there. They get along, and their personalities blend, which is nice to see since my father has passed away. Whenever we call, someone responds immediately. Everyone we have talked to has gotten close to us and knows my mother's needs. They respond very quickly and help us out with everything we need. We can reach them 24/7.

June 10, 2019

By Anonymous_1976

I am a current client of this provider

When they are here it is fine, except for when they have untrained employees. They need better trained employees so I can better benefit from them when they are here. I have had some good experiences. They need to have better trained employees.

June 10, 2019

By Scott C_7

I am a past client of this provider

These people were there to provide her companionship. The communication was good, and the person was compatible for what my mother needed.

May 07, 2019

By Georgianna Z

I am a current client of this provider

They provide extra attention for my mother. I like one caregiver because of her loving personality.

May 07, 2019

By Mary Jo G

I am a past client of this provider

They were helpful. They met my needs in helping me to get a shower. They were punctual and they met my needs at the time.

May 07, 2019

By Ginger Y

I am a past client of this provider

They were very responsive, and whatever they promised they were able to provide. They're responsive when I call right away, and they're always available.

May 07, 2019

By Heather L_1

I am a past client of this provider

The caregivers and the office staff were helpful in general. I liked the caregivers and the staff at the office was helpful.

April 11, 2019

By Tonya A

I am a current client of this provider

They give companionship, cook with her, and do things that she likes to do. I like the professionalism and the care.

April 03, 2019

By Eric P_1

I am a past client of this provider

They provided comfort and reduced anxiety when he had to travel to the hospitals. They were available and had good sound information on the health care system.

March 22, 2019

By DeidreAnn P

I am a current client of this provider

There is stuff I can't do by myself, like folding king-sized sheets. They help with showering my mother, too. I do what I can, but they help out with the things I can't do. I like the personal care. They got to know us and know the cares. They check in with me and get to know me. They are really good people.

March 15, 2019

By John M_25

I am a current client of this provider

They are improving my loved one's life. I like that they seem to know not only the skills that are required for a therapist and a nurse, but their administration.

March 05, 2019

By Linda D

I am a current client of this provider

They take me to my doctor appointments. I have had three people from Right at Home and they are very pleasant and take care of me.

February 08, 2019

By Karen P_2

I am a past client of this provider

They provided personal care for him. They were extremely helpful. They understood his needs, and they were patient with him.

January 21, 2019

By Elizabeth W_4

I am a past client of this provider

They helped us when we were in dire need. They were very accommodating, very friendly, and proactive.

January 07, 2019

By Geraldine S_1

I am a current client of this provider

They have made my life easier by giving me more freedom and do things. I like that they try very hard to get someone out.

December 18, 2018

By Anonymous_934

I am a current client of this provider

I think that they need to instruct the caregivers that it is unacceptable for them to be talking on the phone. When a caregiver is not able to come, they need to take responsibility for that.

December 04, 2018

By Dennis E

I am a current client of this provider

The caregiver helps my mother get the day started. I think they communicate really well. The caregiver that works with my mother makes her happy.

November 20, 2018

By Lisa S_1

I am a current client of this provider

We are very early and they have been remarkably helpful in working to find the best personality to fit with my mom. These folks are responsive, thoughtful, and they are understanding.

November 06, 2018

By Kay M_2

I am a current client of this provider

I'm occasionally able to get away from taking care of my husband. They have a wonderful caregiver that I trust immensely.

October 23, 2018

By Anonymous_298

I am a current client of this provider

It allows us to have time to do what we need to do. They're responsive when I call or email. They get back to me really quickly.

September 14, 2018

By Billy P

I am a past client of this provider

Our father was out of control so it wasn't there fault, they did what they could. My father was out of control. We hired them to give us some peace so we could sleep. The caregiver was excellent, but my father was out of control. So it depends on the others circumstance. If we had more time we would have better screening on what we needed.

August 30, 2018

By Julia G

I am a current client of this provider

They have helped with quality individual care. They have an ability to deliver the plan that we need. They have been able to meet our requirements and attend to emergencies.

August 20, 2018

By Vivian B

I am a current client of this provider

They do what I ask them to do. I don't have any complaints. I can't be on my feet very long due to Arthritis. They help me a great deal because I can't do many things for myself. I've been around with different agencies, and so far they're the best I've had.

August 13, 2018

By Martha M_4

I am a current client of this provider

The company give my husband help and gives a peace of mind to me as they are helping them. They do a great job.

July 25, 2018

By Doug D

I am a past client of this provider

They got her set-up for the day and put her in her wheelchair. They had good costumer service and good quality of caregivers.

June 05, 2018

By Cheryl F

I am a current client of this provider

I would not be able to go outside without them and I wouldn't be able to bathe without them. They answered the phone immediately. I could actually talk to someone and they are flexible. Even though there is a three hour minimum, that was better than other home care agencies. They are the only home care company I would recommend.

May 22, 2018

By Brunhilde S

I am a past client of this provider

They made my life and my husband's life easier during the time the caregiver was here. She was the perfect fit for him. I got a perfect caregiver fit for my husband. I had hurt my back pulling him into a chair, but the caregiver was able to transport him wherever he needed to go. I appreciated that when I called the office staff after I hurt my back, they said they would have someone starting the next day and that was perfect for my need.

April 03, 2018

By Dominic F

I am a current client of this provider

I have really enjoyed that they have been able to help me with any of my needs. They have been able to do the things that I can no longer do myself, like carrying the groceries.

March 20, 2018

By Marcine P

I am a current client of this provider

We are happy with the care my mother is receiving, they are flexible. If we need someone, someone will be there within the hour. My father gets some time to himself and my mother receives interactions with more people.

January 05, 2018

By Jim D

I am a current client of this provider

Right at Home is very caring, understanding, and overall does a great job. They take care of everything and cover if the regular can't come.

December 05, 2017

By Richard H_11

I am a past client of this provider

Right at Home would always give me help right away. They were very quick. Right at Home made my life easier because I had time to sleep and do things for myself.

November 27, 2017

By Patti

I am a past client of this provider

MacKenzie was great help. She met with us over a weekend and had a PC in place by the following week. She was very accommodating and always made us feel we were important. Although the PC did not work out and our parents needed additional help, she provided us with information regarding assisted living facilities in the area. Thanks for your time and patience.

November 16, 2017

By Tonya

I am a past client of this provider

I thought Right at Home did a very good job for us. My husband had a stroke and was finally coming home after three and half months in hospital. This was all new to us and I never seemed to be able to give Right at home a schedule for when I needed them. They were so good about it. They always had someone out here even when I barely gave them notice. Excellent service.

November 10, 2017

By Sherry W_3

I am a current client of this provider

The caregiver that I have from Right at Home is a fast learner and we get along fine. The most helpful aspect of my services is my caregiver coming and giving me a shower, and I love the way that she does that.

October 13, 2017

By Wanda D

I am a past client of this provider

I would tell someone that Right at Home was very nice to work with and reliable. The most helpful part of having the services was having someone there to give me a break.

October 11, 2017

By Dino O_1

I am a past client of this provider

I would tell someone that Right at Home was quick to respond. Right at Home made things easier for us, the family. The services took the load off of us.

September 25, 2017

By Sherry M_2

I am a current client of this provider

Right at Home is very good because we've had good caregivers. There's a lot of things I can't do and the caregivers do them for me.

September 20, 2017

By Lisa C_4

I am a past client of this provider

Right at Home just seems like they don't hire the best quality of people. Right at Home could have hired better quality workers.

Provider Response

Right at Home Round Rock works extremely hard to hire and train qualified caregivers. The caregiver/client matching process is also extremely important when providing in home services for our clients and their families. We're sorry that our services did not meet your expectations and we appreciate your feedback.

July 17, 2017

By James L.

I am a past client of this provider

McKenzie and Mary were incredible help during a very difficult period at the end of my mother's life. An invaluable asset to the hospice community.

July 10, 2017

By Jenny L

I am a current client of this provider

Right at Home is a very reliable company. Right at Home makes my life easier because my husband and I had not been out of the house alone together in years. Right at Home lets us do that.

July 10, 2017

By Anonymous_495

I am a current client of this provider

Right at Home was doing really well, but my caregiver didn't show up. They sent a replacement caregiver that was nasty. Right at Home could make sure I have a dependable caregiver and is someone that I like. I want the same person to come every time.

July 10, 2017

By Jim L_3

I am a past client of this provider

Right at Home is caring and compassionate. Right at Home made my life easier by being there.

July 10, 2017

By John G_6

I am a past client of this provider

I would tell someone that Right at Home's is a business operation that kept up with what was going on and the management is committed to customer service. Early on, my wife and I could not drive, so we needed someone to take us to doctor appointments and to the grocery store. It was very helpful.

April 27, 2017

By Rhonda C_1

I am a current client of this provider

Right at Home is an extremely responsive company. Right at Home has improved my life immeasurably. I don't have to worry because I can count on them taking care of everything.

March 09, 2017

By Martha S_6

I am a current client of this provider

Right at Home knows what they are doing in the medical area and with housework. The care from Right at Home has made a positive difference by my caregiver helping me with things that my health won't allow me to do.

February 13, 2017

By Kathy S_5

I am a current client of this provider

Right at Home is dependable, which is really important in home care. The care is very important in the client's life. The caregivers help her with laundry, and they are an extra pair of eyes in the facility to watch her.

October 27, 2016

By Kathleen1

I am a current client of this provider

The management team is most compassionate and accessible and accommodating. Their caregivers are trained to suit every client’s needs, and are very well treated and cared for. We would not have asked for a better agency and we truly enjoy and appreciate their help. We’d recommend Right at Home to anyone in need of care.

June 24, 2016

By Conney343832

I am a past client of this provider

Absolutely the best. Went way over and above!

June 10, 2016

By DeePenrod

I am a past client of this provider

Right at Home saved my sanity at a time when I had nowhere to turn for help. My husband, Jim, had been told by his oncologist three months earlier that his small lung cancer was no longer treatable by chemotherapy and that his prognosis was between one and three months. The aides from Right at home not only took care of Jim, they took care of me. They made sure I ate, even when I was not hungry and they made sure I was comfortable sitting with Jim. Jim went into his hospice bed on April 10, and he passed away on April 14. Without Right at Home helping me throughout, I would not have been able to spend those last few days with him, nor would the rest of the family. Right at Home was truly a Godsend for us and allowing my husband to pass peacefully in his home, as he wanted. His friends and family were all able to be by his side and most importantly he was able to die with dignity.

May 10, 2016

By Kaedean Hammond

I am a current client of this provider

Right at Home went above and beyond helping take care of my brother who had brain cancer. They were very caring and respectful. The caregivers were professional and loving and gentle. I highly recommend Right at Home for in-home care and assistance. The response was fast and Terry was super fantastic to work with. They care! Thank you so much.

October 31, 2015

By Anne Janet H. Anderson

I am a current client of this provider

I just wanted to thank you, Right At Home and caregiver Christin for taking care of my dad. My family and I would like to let you know how great Christin is and how wonderful she was in helping us take care of my dad who has Alzheimers. My mom has been so happy with her. She is kind, gentle, respectful, resourceful and really great at her job. She really saved the day at the end of my parents’ move by being available and taking care of my dad the final day before my parents made the interstate move. We are not comfortable leaving my dad with anyone but we felt extremely comfortable and confident that Christin could are for my dad while my mom attended to the final details of their move. We could not have had a successful move without her. We can only hope to find someone as great as Christin in Florida.

November 24, 2012

By Mike18

I am a past client of this provider

The caregivers were high quality individuals; competent and having a real concern for their patient.

June 08, 2012

By caring6053

I am a past client of this provider

The caregiver we got was very pleasant and well-liked and did a good job. She was excellent for both my mom and step dad. It took the agency just a couple of days for them to find a good match for my parents. Mom and step dad is comfortable with her. My parents don't really need a lot care at this point but we were out of town and we needed someone to check on them and see if they needed care. The caregiver stayed as long as she's needed to and did whatever she's needed to do and left. There wasn't a lot of hands on care, it was mostly social and companionship kind of call. My parents were both happy with her service. I've heard no complaints. I think the small size of the agency allows them to focus on their clientele very carefully. They make sure that they get the right match and also understand our needs. Because I've talked with larger ones and while they treat you very nicely, they've got a big infrastructure and have got a lot of things and then they got to figure out how and what to do. This agency was able to tailor its service to exactly what I needed instantly. They were flexible and they did it.

June 08, 2012

By newyorkcityhome

I am a past client of this provider

As my Mom was with hospice and with only a short time left, Marc and his 5-star caregivers not only provided stellar care for Mother, but also were so passionate with the rest of the family in our difficult time. Perhaps the best part of their services was how they incredibly helped my Dad through all of the pain he was experiencing while his dear spouse and best friend of 57 was approaching her finality. It was almost as if Right at Home's empathetic crew had been a part of our family for many years. ...and Oh My Goodness Marc (the owner) and each of the caregivers who took care of all of us, came to Mom's funeral. They were there because the also felt a loss. Dad's health is now decining as we will be contacting Right at Home again soon. We really do like...no, make that love the people at Right at Home.
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About Right at Home Round Rock, TX

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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Right at Home Round Rock, TX

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