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Right at Home Round Rock, TX

2681 Gattis School Road, Round Rock, TX 78664

(512) 883-9974

Verified Partner

4.59

(157 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Round Rock, TX in Round Rock, Texas

4.59

(157 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Donald M

    5

    January 11, 2024

    I am a current client of this provider

    The services are very necessary, and I couldn't make it without them. They do my laundry, cook my meals, and tend to my sores if there are any. They just provide everything that I need, and I've got a real good aide here.

    Tom K_18

    5

    December 19, 2023

    I am a current client of this provider

    They've helped the most by doing basic things for her and other services in the house. I like the people that have been sent have been good.

    James "_6

    5

    November 2, 2023

    I am a current client of this provider

    They have helped us by showing and being on time. I like that the way they handle paperwork and administrative things.

    Kathleen S_24

    5

    October 5, 2023

    I am a current client of this provider

    They help with dishes and laundry. There were a couple of girls I didn't like, but they eventually set me up with someone I did.

    Charlotte R_7

    5

    September 12, 2023

    I am a past client of this provider

    It was wonderful because I could get out and do things. I like that they were just always available, I could always reach them, and always supportive.

    Betty L_25

    4

    September 12, 2023

    I am a current client of this provider

    I found that I didn't need as much help as they were providing, but it has been helpful. It would be nice if they could make sure two people don't come on the same day. I had already been exercised and everything, and the second caregiver just sat there for the rest of the time and said she was doing an evaluation. They've called ahead to see if things are alright with me and to see if it's okay for them to come, but there was a mix-up last week with two people coming in one day. They were very nice, but I didn't need two caregivers that day.

    Bernice B_1

    5

    August 17, 2023

    I am a current client of this provider

    The lady I have now is wonderful. I love Linda Lou. I like that they have good people. They are very friendly in the office. They are all very nice.

    Anne V_2

    5

    August 17, 2023

    I am a current client of this provider

    I have been able to go and do the things that I needed to be done knowing he was being taken care of. Sometimes I wasn't sure on what the caregivers were allowed to do and not to do.

    Deborah Matthys

    5

    August 12, 2023

    I am a current client of this provider

    We have used Right At Home caregivers for both of my parents since 2020 and one caregiver has worked with us for 3 years. She definitely seems like a part of the family! The office staff and case managers always answer phone calls and texts immediately and make any changes to schedules that we need. My mother broke her leg and they scheduled caregivers for 8 - 1 and 1-9 shifts the next day after we asked for the additional help.

    Delma L

    5

    August 3, 2023

    I am a current client of this provider

    They've helped me the most by taking care of him for 5 hours and in those hours, I'm allowed to do other things. I'd recommend them because I like how they provide services, and they do whatever they can to provide the services.

    Tricia S_2

    5

    July 14, 2023

    I am a current client of this provider

    They do everything I ask them, it's just a struggle to get my husband to do stuff since he is stubborn. I have already recommended them to a worker of mine. I like the people that they have sent over, it's hard for my husband to take his medication on his own. One thing we struggle with is for him to take a shower.

    Anna F_5

    4

    July 13, 2023

    I am a current client of this provider

    We only use them part-time, but they are helpful. I like that they care is great, and we have a good relationship with them. They are very responsive and reliable.

    Anonymous_7432

    5

    June 13, 2023

    I am a current client of this provider

    The most has been the busy clients. I like that the quality of the caregivers.

    Philippa M

    5

    June 9, 2023

    I am a current client of this provider

    They make a difference in our life because our husband is immobile. It makes a difference so I can work. Someone is there to take care of him. They are great. They are friendly and take great care of my husband. They are attentive.

    Virginia P_5

    5

    May 8, 2023

    I am a current client of this provider

    They are efficient. They all have good attitudes.

    Ralph L_5

    5

    May 3, 2023

    I am a current client of this provider

    They continue to do the same good work and that is dependability. I like that it is dependable, professional, reliable, and gets things done.

    Alexis J

    2

    March 21, 2023

    I am a past client of this provider

    They were supposed to be her for 48 hours and only showed up for 36 hours. They were all really nice, but I hired them because I needed someone to help me. I've had a few different people. The person I had for the first five days had a positive impact and the only time things were consistent. I'm not using them anymore because the people just didn't show up. They didn't even tell me often that no one was coming until after the time they were supposed to show up.

    Provider Response

    Alexis, thank you for providing this feedback. We had several caregivers cancel last minute, and client was alerted the moment we became aware. We are sorry that we were not able to provide a consistent caregiver for your needs and will take this feedback to use for future clients quality of care.

    Margaret B_23

    4

    February 2, 2023

    I am a current client of this provider

    I could not stay in my house if I did not have their help. Some of them need more initiative. I like that they are 24/7 care and I can reach someone and not have to leave a message.

    Anonymous_6982

    5

    February 2, 2023

    I am a current client of this provider

    They do a good job with her. They help with basic daily life tasks. They are very flexible.

    Mikkie G

    5

    January 13, 2023

    I am a current client of this provider

    It makes us feel comfortable that Claudine is well taken care of. I like that they are quick to respond to any questions I have.

    Earl K_4

    5

    January 4, 2023

    I am a current client of this provider

    They pay good attention to his care. They are reliable and caring.

    John C_57

    4

    December 2, 2022

    I am a current client of this provider

    They have picked up the things I otherwise would be doing. I like the quality of the people.

    Lucy K

    5

    December 2, 2022

    I am a current client of this provider

    It's nice that they help with taking showers, cleaning the bed, or doing laundry and that kind of stuff. They will answer any questions we have and call us back if we need any help, so I'd recommend them.

    Anonymous_5914

    4

    November 18, 2022

    I am a current client of this provider

    She is here to make sure that when I take a shower I don't fall down. I would recommend them. My care keeper is very willing and anxious to do anything to make me comfortable and help me out.

    Sharon C_13

    5

    November 15, 2022

    I am a current client of this provider

    It gives me peace of mind that someone is with her on a regular basis. They follow up and stay in touch with me. I live out-of-town so when my mother is having issues they always make me aware.

    Anonymous_6575

    5

    October 17, 2022

    I am a current client of this provider

    They do the laundry and other tasks for us. The caregivers have good personalities.

    Betty S_31

    5

    October 17, 2022

    I am a current client of this provider

    The caregiver is very, very good and I am really pleased. It has been very good so far.

    Lynda M_4

    4

    October 4, 2022

    I am a current client of this provider

    Having someone who speaks English and shows up on time has been the most helpful. I like that the portal that tells me who is assigned and people reach out to me more to let me know what is happening.

    Janet T_5

    5

    October 4, 2022

    I am a current client of this provider

    She is very good with my mother. She is very attentive and extremely careful and gentle. Overall she just does a great job. I mostly like the caregiver they paired with us.

    James K_18

    4

    September 26, 2022

    I am a current client of this provider

    The people that she has are good, but finding the perfect fit is very difficult. I wish they could send me someone who could communicate with someone with cognitive challenges and have a personal connection. I like that the people are reliable and patient.

    Leslie M_12

    5

    September 20, 2022

    I am a current client of this provider

    They have provided me with a wonderful caregiver. He looks forward to her coming and so do I. I like the caregiver they gave me and the one before was very good too.

    Greg P_2

    5

    August 19, 2022

    I am a current client of this provider

    They have shown up. I like the communication.

    Joanne J_3

    5

    August 4, 2022

    I am a past client of this provider

    They help my wife with her exercises and did what they were hired to do. The ones that come over here are professional and nice people.

    John F_27

    3

    August 2, 2022

    I am a current client of this provider

    I don't know how they can make my life easier. I have questions about their billing process. They need better timekeeping on the part of those doing the services. It no way represents what I am being billed for.

    Provider Response

    Hi John, thank you for your feedback. As we discussed during the assessment and over the phone, Right at Home maintains a four-hour per-visit minimum, even if you release the caregiver to leave early. I'd be happy to discuss any concerns with you. Please contact me directly at our office.

    Debbie M_17

    5

    June 14, 2022

    I am a current client of this provider

    The caregivers are well trained. They are always responsive to what we need and they work really hard to match us.

    Anonymous_6174

    4

    June 3, 2022

    I am a past client of this provider

    They helped the most giving personal care to the client and doing laundry. I liked that the agency stayed in touch.

    Sedley D

    5

    May 5, 2022

    I am a past client of this provider

    I like all the things the caregiver has done. The caregiver is very helpful, congenial.

    Stephany W_1

    4

    May 4, 2022

    I am a current client of this provider

    The agency helps with cooking and cleaning. The agency should improve in communication.

    Maxine M_6

    5

    March 18, 2022

    I am a current client of this provider

    They take care of my husband. They listen to you and work with you. That is the most important thing.

    James M_47

    5

    March 2, 2022

    I am a current client of this provider

    The agency helps me by taking me to my appointments when they pick me up. I liked that they are always on time, never had problems yet.

    Anonymous_5770

    4

    February 4, 2022

    I am a current client of this provider

    The agency has made it positive because they learned how to communicate better after I had first thought about the intake. They have made the effort to make it better. Right at Home needs to communicate. When we first signed up, we never did the in-person intake. They didn't communicate to me that they weren't going to do it. I had to call them.

    Kathleen T_5

    4

    January 18, 2022

    I am a current client of this provider

    The caregiver I have now is great. The one before the one I have now does well and always what I need. Better communication. When I call for a caregiver they never call back.

    James I_2

    5

    January 18, 2022

    I am a past client of this provider

    It made everything very easy for me when I needed the help. I liked that they have good workers who are on time.

    Gertrude S_1

    5

    January 11, 2022

    I am a current client of this provider

    They come twice a week, they communicate with me all the time, they want to make sure that the caregiver that comes meets the needs of my mom. I like that they communicate with me about changes and they always be here on time.

    Anonymous_5659

    4

    January 6, 2022

    I am a current client of this provider

    I live far away and I like that there is one caregiver I trust and can call all the time. We have had a mix of caregivers. Some good and some bad.

    Monica N_1

    4

    December 17, 2021

    I am a current client of this provider

    They calm Emile and help him relax. They need more affordable pricing.

    Jeanne Q

    5

    December 4, 2021

    I am a current client of this provider

    Being able to do a variety of things for me that help me get caught up on chores has been helpful. I like that they're flexible.

    Trudy R

    5

    November 16, 2021

    I am a current client of this provider

    She does everything for me. I've liked that the people who they send out are great.

    Diana A

    5

    November 10, 2021

    I am a past client of this provider

    They do what I ask them to. They helped me with things like cleaning my kitchen. I like that they gave me wonderful caregivers.

    Maxine M_7

    5

    November 5, 2021

    I am a past client of this provider

    The girl we had coming in all the time was able to relieve my mind while I was recovering from surgery, so I didn't have to get up and do things for my husband and that was a big help for me. Right at Home is consistent and helpful. They work with you so you get what you need and want.

    Daryl A

    5

    October 20, 2021

    I am a past client of this provider

    The communication was good, and they worked with me to get the proper nurses. I liked that they were willing to work with me.

    Julia G

    4

    October 8, 2021

    I am a current client of this provider

    My mother is quadriplegic, so she depends on the caregiver to do everything. If she's in training mode, it's exhausting. We have a list of things the caregivers can do for my mom, and she has to provide detailed instructions. It could be a lot better and it could be worse. They need to a better job at pairing the caregiver with my mom. We've also had a hard time getting a consistent set of people. It's constantly changing, and I'm not sure if that's their fault.

    Liz W_1

    4

    October 4, 2021

    I am a past client of this provider

    She got him into the bath. Everything from the initial call to the first day was good.

    Esther M_4

    5

    September 3, 2021

    I am a current client of this provider

    She helps me with washing things. They are very flexible and helpful.

    Rosia F

    5

    August 24, 2021

    I am a current client of this provider

    It was hard during the pandemic, and she wasn't able to get vaccinated until a few weeks ago. She has been very isolated over the last 20 months. She is now being engaged every day by Right at Home. They are companions and they go over and above in caring for her. I like the people. The name actually suits the company, whereas other companies aren't that same way. I can't think of a better name for this company.

    Anonymous_5128

    5

    August 10, 2021

    I am a current client of this provider

    Our current caregivers have really helped by being good with the client and they can handle him well. They do a wonderful job. I really like that they are flexible with our caregivers if they are not a good fit.

    Dawn L_5

    5

    July 27, 2021

    I am a current client of this provider

    They are all treat me great and do everything I'd like them to, they very nice to me and care about me. They send me good people.

    Rick W_4

    5

    July 15, 2021

    I am a current client of this provider

    At the beginning, it was more of a companion situation, but now they help them with morning routines. They are very easy to work with and they meet our schedules.

    Georgia M_2

    1

    July 7, 2021

    I am a past client of this provider

    The services were poor because we really didn't need it. I would not recommend because of the poor cooperation.

    Provider Response

    We appreciate your feedback. I apologize that the care received wasn’t up to your standards, and it’s not the level of care we strive to provide. We will take this into account and address your concerns with our care team.

    Martha R_4

    5

    June 9, 2021

    I am a current client of this provider

    I can't wait for my caregiver to get to me. The caregivers go beyond the call of duty. She is never sitting until she is completely finished with everything. I like that they do what they say they will do, and the caregiver comes on time to me.

    Anonymous_4843

    5

    May 27, 2021

    I am a current client of this provider

    They are doing everything that is needed. I can depend on them to be there. They have good consistency and quality caregivers.

    E.D. H

    1

    May 14, 2021

    I am a past client of this provider

    The caregiver they sent didn't know anything and stayed on her phone. They needed to rectify the situation.

    Provider Response

    We are very sorry to hear that the caregiver did not meet your expectations. We constantly strive to provide the best quality of care to our clients. Thank you for providing this feedback so we can continue to improve.

    Rhett B

    4

    May 11, 2021

    I am a past client of this provider

    When the main caregiver was present, it was excellent. When the other people came in her place, it was not as good. There should have been more consistent. I had one person that was great, and they tried to have her provide the care the most. The other people weren't great.

    Julie H

    4

    May 7, 2021

    I am a current client of this provider

    Our regular caregiver is like a part of the family. She's invested and she knows my mom. She'll write out a detailed list for others who will fill in for her. We've had some issues. They haven't always sent people out. I have a really reliable caregiver which I brought to Right at Home. I used to have two shifts, but I had to cancel one because they couldn't cover it.

    Romona C

    5

    April 29, 2021

    I am a current client of this provider

    The caregivers are very conscientious. They care about her mental and physical wellbeing. This agency works really hard to find coverage. They don't want a client to go without care.

    Bob C_16

    5

    April 6, 2021

    I am a current client of this provider

    They've been helpful in the daily chores. They seem to be able to provide the caregivers that we need.

    Marilyn M_13

    4

    March 12, 2021

    I am a current client of this provider

    They give me a break from taking care of her. I like the caregiver that they are sending over.

    Anonymous_4601

    4

    March 9, 2021

    I am a current client of this provider

    It allows me to do other things. They could have more consistency.

    Anonymous_4645

    4

    March 3, 2021

    I am a past client of this provider

    It allowed me to get rest knowing my mom was being taken care of. My biggest concern was that I felt that the masks some of the girls wore were not worn properly and that made me nervous.

    Nanci A_1

    5

    March 3, 2021

    I am a current client of this provider

    The services have made my life much easier and nicer. I would recommend them because they provide very good care.

    Chris K_2

    5

    February 11, 2021

    I am a past client of this provider

    The provider came to do the assessment to give us good caregivers. They helped her and they helped us a lot. I felt that they were very personable and they cared a lot about the care.

    Sue P_10

    5

    February 8, 2021

    I am a past client of this provider

    They sent people to help out and if it wasn't a good match they would send someone else. The office staff was absolutely fabulous. They were so easy to deal with.

    Prabha B

    5

    January 25, 2021

    I am a past client of this provider

    We felt comfortable with the caregivers. The caregivers kept him company and safe. This agency is effective and efficient. They were able to come through for me on short notice.

    Judith M_5

    4

    December 21, 2020

    I am a current client of this provider

    The people they are sending are good and the service has been great. The caregivers help with housekeeping, shopping, and tote and carry. I will say that I have had several people sent out and I would like to have someone permanent. Everyone has been very pleasant but I have had 4 or 5 people out here. They seem to be having trouble finding people. It is hard for me to have strangers in my house all the time.

    Jennifer G_8

    4

    December 17, 2020

    I am a past client of this provider

    It helped me to be able to go to work. The administrators were great but the nursing staff didn't interact much with Mary.

    Jeff R_7

    5

    December 8, 2020

    I am a current client of this provider

    Sometimes the client takes new things difficultly. We are still adjusting. The caregiver seems to really care about my mom's health.

    Maria M_16

    5

    December 4, 2020

    I am a current client of this provider

    They are helping me a lot, I don't have to tell them what to do, they already know. They have the initiative. I like their customer service.

    Walter M_7

    5

    November 9, 2020

    I am a current client of this provider

    The services have been very accommodating and helpful. The agency is on time and has friendly staff.

    Michael G_3

    4

    October 23, 2020

    I am a current client of this provider

    Sometimes they cancel on me and I need them, but overall I think they do a great job caring for my father. If you had a primary family member who could care for them, that's best but if not they're great.

    Anonymous_3515

    4

    October 14, 2020

    I am a current client of this provider

    They could stay longer. I am able to depend on them.

    Anonymous_4086

    5

    September 22, 2020

    I am a current client of this provider

    I get this help because of depression and because I am 80 years old. It has helped a lot with that. They have sent me several different caretakers. At first it was really bad, but now I have a wonderful caretaker.

    Juanita W

    4

    August 18, 2020

    I am a current client of this provider

    I was doing this before my husband passed away and I am doing this to satisfy him and what he wanted. I don't get around as well as I used to so the agency does the laundry and its mainly for company. I only use them one day a week so it's hard to say, they suit my needs.

    Chris C_4

    5

    August 10, 2020

    I am a current client of this provider

    She could not stay home without their services. They are very responsive if we have any issues.

    Rosary B

    5

    July 28, 2020

    I am a past client of this provider

    They helped with the housekeeping. They also sent the supply of needed materials for us to keep up his home care. They sent diapers and wipes. They did everything they could to make us comfortable.

    Anonymous_3880

    3

    July 16, 2020

    I am a past client of this provider

    With the caregiver I had, it was average. It is not easy. They helped with things around the house that needed to be done and I could not do anymore. There were a number of things. They did not answer phone calls immediately with questions I had.

    Peggy C_5

    5

    March 20, 2020

    I am a current client of this provider

    They help with the things I have to do for my husband and myself. Our caregiver is wonderful.

    Karen B_20

    5

    March 6, 2020

    I am a current client of this provider

    I wouldn't be able to do anything without the help. Having consistency of the employees is great so we can get a routine down.

    Nadine H_1

    3

    February 25, 2020

    I am a past client of this provider

    The caregiver didn't do very much housework for me. I really didn't want them there at all. She did not do much for me, but she was a nice caregiver.

    Jan R_4

    5

    February 13, 2020

    I am a past client of this provider

    It helped me tremendously. I could rest and she did the work and cleaned up afterwards. I liked that she was on time.

    Billy Joe G

    5

    February 13, 2020

    I am a past client of this provider

    I will always be best friends with one lady that took care of him and our connection is very special still. The people that came over were really amazing and they took such good care of my dad and did not work for a paycheck.

    Kailash G

    5

    February 11, 2020

    I am a current client of this provider

    It helps a lot, we get things done that we cannot do. They provide good and timely service.

    Karen T

    5

    January 23, 2020

    I am a current client of this provider

    She gets to stay in her own house. They are on it all the time and they are aware of things instead of routinely going through their business.

    Katie A_1

    5

    January 13, 2020

    I am a current client of this provider

    I don't have any worry about my mom being alone now. She has a pretty large house, and my dad had always done the grocery shopping. The caregiver is just wonderful about making sure my mom has everything she needs there. I'm pretty busy with two special needs kids. They have a good sense of humor and watch old movies with her. They do housekeeping things as well. If we try to reach them, we are always able to get someone at any time, even on weekends and holidays. They communicate with us about the schedule and upcoming holidays. My mom became really close with a particular caregiver. We originally started Right at Home for my dad, and they were great with that. They help her with shopping and meals. They do some socializing with her. I'm pretty busy with my kids' schedules, so it's nice to know that someone is there making sure that she's eating. She developed a good rapport with someone during my dad's care, and Right at Home was great about getting that person to care for my mom. They were great about providing support when my dad died. They did anything we needed at that time.

    Cindy G_4

    5

    January 11, 2020

    I am a current client of this provider

    They have really helped my mom to feel better about where she is at. That makes me feel better. I would highly recommend them. The gal they send over is very helpful.

    Anonymous_3191

    4

    January 11, 2020

    I am a past client of this provider

    They could have cleaned up better. It was a help with laundry, though. The only thing was that they lady that came out did the very minimum of cleaning.

    Anonymous_2956

    1

    December 16, 2019

    I am a past client of this provider

    It was a negative impact. There was a lack of care and compassion that led to stress and anxiety. They need to improve the screening process of the caregivers. It's like they just picked them up off the street.

    Provider Response

    I am sincerely sorry that our staff was not able to accommodate your needs and that your experience with Right at Home was negative. We strive to provide the best care and always lead with compassion, so this is very disappointing to hear. Right at Home is a licensed home care agency in the State of Texas and we have a robust set of requirements for hiring our caregivers, including testing, reference checks, and background checks. We highly value communication and transparency and would love the opportunity to discuss what we could have done differently to satisfy your needs.

    Larry N_1

    5

    December 12, 2019

    I am a current client of this provider

    The housekeeper is outstanding. She makes my bed and does my laundry. She also puts up with my dog. The physical therapist is outstanding, and the home housekeeper is okay. The first one I had was outstanding, but the switch to a new one was hard.

    Jerrie S

    5

    December 4, 2019

    I am a current client of this provider

    Because of where we live, we don't call them a lot. They have helped me by being there for my husband. I like that I don't have to have set hours.

    Liz S_1

    4

    November 8, 2019

    I am a past client of this provider

    Based on the last caregiver, it was really good. They lie to me when they say they will do something.

    Sheila J_2

    5

    October 21, 2019

    I am a current client of this provider

    Right at Home is good at finding someone to quickly cover. A couple times, we had a weekend girl not show up. This can be inconvenient for us and put us in a tailspin.

    Wanda M_2

    5

    October 11, 2019

    I am a current client of this provider

    She handles all my needs, and she's always right there with me. My caregiver is fantastic, and she is very helpful and accommodating.

    Jerrie M

    5

    September 5, 2019

    I am a current client of this provider

    They take him to dialysis, which is crucial. I like their flexibility and the care they provide.

    Anonymous_2338

    5

    August 7, 2019

    I am a past client of this provider

    It was easy to contact the owner or the lady in the office. She needed help, and they helped her. There were certain people that were excellent, but some were not that good. Most of them were great.

    Anonymous_2180

    5

    July 25, 2019

    I am a current client of this provider

    They check on us to make sure things are as they're meant to be. My niece got married, and they sent someone to be with my mom all day. They're on time and very communicative. I haven't met anyone I don't like. They understand what's going on.

    Ruth "Moxie" V

    4

    July 12, 2019

    I am a past client of this provider

    They should have provided me with information on what we could do with some extra hours. I think once they got to know me, they could have made some recommendations of what I could have used. I adored the person that they sent me.

    Anonymous_1976

    4

    June 10, 2019

    I am a current client of this provider

    When they are here it is fine, except for when they have untrained employees. They need better trained employees so I can better benefit from them when they are here. I have had some good experiences. They need to have better trained employees.

    Scott C_7

    4

    June 10, 2019

    I am a past client of this provider

    These people were there to provide her companionship. The communication was good, and the person was compatible for what my mother needed.

    Georgianna Z

    5

    May 7, 2019

    I am a current client of this provider

    They provide extra attention for my mother. I like one caregiver because of her loving personality.

    Mary Jo G

    5

    May 7, 2019

    I am a past client of this provider

    They were helpful. They met my needs in helping me to get a shower. They were punctual and they met my needs at the time.

    Ginger Y

    5

    May 7, 2019

    I am a past client of this provider

    They were very responsive, and whatever they promised they were able to provide. They're responsive when I call right away, and they're always available.

    Heather L_1

    4

    May 7, 2019

    I am a past client of this provider

    The caregivers and the office staff were helpful in general. I liked the caregivers and the staff at the office was helpful.

    Tonya A

    5

    April 11, 2019

    I am a current client of this provider

    They give companionship, cook with her, and do things that she likes to do. I like the professionalism and the care.

    Eric P_1

    5

    April 4, 2019

    I am a past client of this provider

    They provided comfort and reduced anxiety when he had to travel to the hospitals. They were available and had good sound information on the health care system.

    DeidreAnn P

    5

    March 22, 2019

    I am a current client of this provider

    There is stuff I can't do by myself, like folding king-sized sheets. They help with showering my mother, too. I do what I can, but they help out with the things I can't do. I like the personal care. They got to know us and know the cares. They check in with me and get to know me. They are really good people.

    John M_25

    5

    March 16, 2019

    I am a current client of this provider

    They are improving my loved one's life. I like that they seem to know not only the skills that are required for a therapist and a nurse, but their administration.

    Linda D

    5

    March 5, 2019

    I am a current client of this provider

    They take me to my doctor appointments. I have had three people from Right at Home and they are very pleasant and take care of me.

    Karen P_2

    5

    February 8, 2019

    I am a past client of this provider

    They provided personal care for him. They were extremely helpful. They understood his needs, and they were patient with him.

    Elizabeth W_4

    5

    January 22, 2019

    I am a past client of this provider

    They helped us when we were in dire need. They were very accommodating, very friendly, and proactive.

    Geraldine S_1

    5

    January 8, 2019

    I am a current client of this provider

    They have made my life easier by giving me more freedom and do things. I like that they try very hard to get someone out.

    Anonymous_934

    3

    December 18, 2018

    I am a current client of this provider

    I think that they need to instruct the caregivers that it is unacceptable for them to be talking on the phone. When a caregiver is not able to come, they need to take responsibility for that.

    Dennis E

    5

    December 5, 2018

    I am a current client of this provider

    The caregiver helps my mother get the day started. I think they communicate really well. The caregiver that works with my mother makes her happy.

    Lisa S_1

    4

    November 20, 2018

    I am a current client of this provider

    We are very early and they have been remarkably helpful in working to find the best personality to fit with my mom. These folks are responsive, thoughtful, and they are understanding.

    Kay M_2

    5

    November 6, 2018

    I am a current client of this provider

    I'm occasionally able to get away from taking care of my husband. They have a wonderful caregiver that I trust immensely.

    Anonymous_298

    4

    October 23, 2018

    I am a current client of this provider

    It allows us to have time to do what we need to do. They're responsive when I call or email. They get back to me really quickly.

    Billy P

    4

    September 14, 2018

    I am a past client of this provider

    Our father was out of control so it wasn't there fault, they did what they could. My father was out of control. We hired them to give us some peace so we could sleep. The caregiver was excellent, but my father was out of control. So it depends on the others circumstance. If we had more time we would have better screening on what we needed.

    Vivian B

    5

    August 20, 2018

    I am a current client of this provider

    They do what I ask them to do. I don't have any complaints. I can't be on my feet very long due to Arthritis. They help me a great deal because I can't do many things for myself. I've been around with different agencies, and so far they're the best I've had.

    Martha M_4

    5

    August 13, 2018

    I am a current client of this provider

    The company give my husband help and gives a peace of mind to me as they are helping them. They do a great job.

    Doug D

    5

    July 25, 2018

    I am a past client of this provider

    They got her set-up for the day and put her in her wheelchair. They had good costumer service and good quality of caregivers.

    Cheryl F

    5

    June 5, 2018

    I am a current client of this provider

    I would not be able to go outside without them and I wouldn't be able to bathe without them. They answered the phone immediately. I could actually talk to someone and they are flexible. Even though there is a three hour minimum, that was better than other home care agencies. They are the only home care company I would recommend.

    Brunhilde S

    5

    May 22, 2018

    I am a past client of this provider

    They made my life and my husband's life easier during the time the caregiver was here. She was the perfect fit for him. I got a perfect caregiver fit for my husband. I had hurt my back pulling him into a chair, but the caregiver was able to transport him wherever he needed to go. I appreciated that when I called the office staff after I hurt my back, they said they would have someone starting the next day and that was perfect for my need.

    Dominic F

    5

    April 4, 2018

    I am a current client of this provider

    I have really enjoyed that they have been able to help me with any of my needs. They have been able to do the things that I can no longer do myself, like carrying the groceries.

    Marcine P

    5

    March 20, 2018

    I am a current client of this provider

    We are happy with the care my mother is receiving, they are flexible. If we need someone, someone will be there within the hour. My father gets some time to himself and my mother receives interactions with more people.

    Jim D

    5

    January 5, 2018

    I am a current client of this provider

    Right at Home is very caring, understanding, and overall does a great job. They take care of everything and cover if the regular can't come.

    Richard H_11

    5

    December 6, 2017

    I am a past client of this provider

    Right at Home would always give me help right away. They were very quick. Right at Home made my life easier because I had time to sleep and do things for myself.

    Patti

    5

    November 28, 2017

    I am a past client of this provider

    MacKenzie was great help. She met with us over a weekend and had a PC in place by the following week. She was very accommodating and always made us feel we were important. Although the PC did not work out and our parents needed additional help, she provided us with information regarding assisted living facilities in the area. Thanks for your time and patience.

    Tonya

    5

    November 16, 2017

    I am a past client of this provider

    I thought Right at Home did a very good job for us. My husband had a stroke and was finally coming home after three and half months in hospital. This was all new to us and I never seemed to be able to give Right at home a schedule for when I needed them. They were so good about it. They always had someone out here even when I barely gave them notice. Excellent service.

    Sherry W_3

    5

    November 10, 2017

    I am a current client of this provider

    The caregiver that I have from Right at Home is a fast learner and we get along fine. The most helpful aspect of my services is my caregiver coming and giving me a shower, and I love the way that she does that.

    Wanda D

    5

    October 13, 2017

    I am a past client of this provider

    I would tell someone that Right at Home was very nice to work with and reliable. The most helpful part of having the services was having someone there to give me a break.

    Dino O_1

    5

    October 11, 2017

    I am a past client of this provider

    I would tell someone that Right at Home was quick to respond. Right at Home made things easier for us, the family. The services took the load off of us.

    Sherry M_2

    5

    September 25, 2017

    I am a current client of this provider

    Right at Home is very good because we've had good caregivers. There's a lot of things I can't do and the caregivers do them for me.

    Lisa C_4

    1

    September 20, 2017

    I am a past client of this provider

    Right at Home just seems like they don't hire the best quality of people. Right at Home could have hired better quality workers.

    Provider Response

    Right at Home Round Rock works extremely hard to hire and train qualified caregivers. The caregiver/client matching process is also extremely important when providing in home services for our clients and their families. We're sorry that our services did not meet your expectations and we appreciate your feedback.

    James L.

    5

    July 17, 2017

    I am a past client of this provider

    McKenzie and Mary were incredible help during a very difficult period at the end of my mother's life. An invaluable asset to the hospice community.

    Jenny L

    5

    July 10, 2017

    I am a current client of this provider

    Right at Home is a very reliable company. Right at Home makes my life easier because my husband and I had not been out of the house alone together in years. Right at Home lets us do that.

    Anonymous_495

    3

    July 10, 2017

    I am a current client of this provider

    Right at Home was doing really well, but my caregiver didn't show up. They sent a replacement caregiver that was nasty. Right at Home could make sure I have a dependable caregiver and is someone that I like. I want the same person to come every time.

    Jim L_3

    5

    July 10, 2017

    I am a past client of this provider

    Right at Home is caring and compassionate. Right at Home made my life easier by being there.

    John G_6

    5

    July 10, 2017

    I am a past client of this provider

    I would tell someone that Right at Home's is a business operation that kept up with what was going on and the management is committed to customer service. Early on, my wife and I could not drive, so we needed someone to take us to doctor appointments and to the grocery store. It was very helpful.

    Rhonda C_1

    5

    April 27, 2017

    I am a current client of this provider

    Right at Home is an extremely responsive company. Right at Home has improved my life immeasurably. I don't have to worry because I can count on them taking care of everything.

    Martha S_6

    5

    March 9, 2017

    I am a current client of this provider

    Right at Home knows what they are doing in the medical area and with housework. The care from Right at Home has made a positive difference by my caregiver helping me with things that my health won't allow me to do.

    Kathy S_5

    5

    February 13, 2017

    I am a current client of this provider

    Right at Home is dependable, which is really important in home care. The care is very important in the client's life. The caregivers help her with laundry, and they are an extra pair of eyes in the facility to watch her.

    Kathleen1

    5

    October 27, 2016

    I am a current client of this provider

    The management team is most compassionate and accessible and accommodating. Their caregivers are trained to suit every client’s needs, and are very well treated and cared for. We would not have asked for a better agency and we truly enjoy and appreciate their help. We’d recommend Right at Home to anyone in need of care.

    Conney343832

    5

    June 24, 2016

    I am a past client of this provider

    Absolutely the best. Went way over and above!

    DeePenrod

    5

    June 10, 2016

    I am a past client of this provider

    Right at Home saved my sanity at a time when I had nowhere to turn for help. My husband, Jim, had been told by his oncologist three months earlier that his small lung cancer was no longer treatable by chemotherapy and that his prognosis was between one and three months. The aides from Right at home not only took care of Jim, they took care of me. They made sure I ate, even when I was not hungry and they made sure I was comfortable sitting with Jim. Jim went into his hospice bed on April 10, and he passed away on April 14. Without Right at Home helping me throughout, I would not have been able to spend those last few days with him, nor would the rest of the family. Right at Home was truly a Godsend for us and allowing my husband to pass peacefully in his home, as he wanted. His friends and family were all able to be by his side and most importantly he was able to die with dignity.

    Kaedean Hammond

    5

    May 11, 2016

    I am a current client of this provider

    Right at Home went above and beyond helping take care of my brother who had brain cancer. They were very caring and respectful. The caregivers were professional and loving and gentle. I highly recommend Right at Home for in-home care and assistance. The response was fast and Terry was super fantastic to work with. They care! Thank you so much.

    Anne Janet H. Anderson

    5

    October 31, 2015

    I am a current client of this provider

    I just wanted to thank you, Right At Home and caregiver Christin for taking care of my dad. My family and I would like to let you know how great Christin is and how wonderful she was in helping us take care of my dad who has Alzheimers. My mom has been so happy with her. She is kind, gentle, respectful, resourceful and really great at her job. She really saved the day at the end of my parents’ move by being available and taking care of my dad the final day before my parents made the interstate move. We are not comfortable leaving my dad with anyone but we felt extremely comfortable and confident that Christin could are for my dad while my mom attended to the final details of their move. We could not have had a successful move without her. We can only hope to find someone as great as Christin in Florida.

    Mike18

    5

    November 24, 2012

    I am a past client of this provider

    The caregivers were high quality individuals; competent and having a real concern for their patient.

    caring6053

    5

    June 9, 2012

    I am a past client of this provider

    The caregiver we got was very pleasant and well-liked and did a good job. She was excellent for both my mom and step dad. It took the agency just a couple of days for them to find a good match for my parents. Mom and step dad is comfortable with her. My parents don't really need a lot care at this point but we were out of town and we needed someone to check on them and see if they needed care. The caregiver stayed as long as she's needed to and did whatever she's needed to do and left. There wasn't a lot of hands on care, it was mostly social and companionship kind of call. My parents were both happy with her service. I've heard no complaints. I think the small size of the agency allows them to focus on their clientele very carefully. They make sure that they get the right match and also understand our needs. Because I've talked with larger ones and while they treat you very nicely, they've got a big infrastructure and have got a lot of things and then they got to figure out how and what to do. This agency was able to tailor its service to exactly what I needed instantly. They were flexible and they did it.

    newyorkcityhome

    5

    June 8, 2012

    I am a past client of this provider

    As my Mom was with hospice and with only a short time left, Marc and his 5-star caregivers not only provided stellar care for Mother, but also were so passionate with the rest of the family in our difficult time. Perhaps the best part of their services was how they incredibly helped my Dad through all of the pain he was experiencing while his dear spouse and best friend of 57 was approaching her finality. It was almost as if Right at Home's empathetic crew had been a part of our family for many years. ...and Oh My Goodness Marc (the owner) and each of the caregivers who took care of all of us, came to Mom's funeral. They were there because the also felt a loss. Dad's health is now decining as we will be contacting Right at Home again soon. We really do like...no, make that love the people at Right at Home.

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    Services and Amenities of Right at Home Round Rock, TX in Round Rock, Texas

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Round Rock, TX in Round Rock, Texas

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Round Rock, TX

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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