Right at Home Midlothian, TX

Offers Home Care

44 Reviews
Call (469) 352-2237
Right at Home Midlothian, TX (469) 352-2237
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Reviews of Right at Home Midlothian, TX

44 Reviews Write a review

Home Care Reviews for Right at Home Midlothian, TX

June 24, 2019

By Barbara P_12

I am a current client of this provider

I have a wonderful lady that is taking care of my husband. They have worked with me really well. They are good people. They are always helpful and knowledgeable. Anyone they have sent out has been really good to my husband, and I just like them.

May 30, 2019

By Danny N

I am a current client of this provider

It helps greatly because it is helping me do other things. They keep me informed on how everything is going.

May 24, 2019

By Anonymous_1255

I am a current client of this provider

There isn't anything specific I can think of now that they could do to make our lives easier. They are easy to work with.

May 17, 2019

By Robert L_4

I am a current client of this provider

I don't have to do it, and everything is taken care of that I need. I have no problems with them. They do what they say they will do.

April 26, 2019

By Anonymous_1787

I am a current client of this provider

They need to improve on getting their statements out. Sometimes they send them on Thursday, Friday, or not at all. They can improve the quality of care and the eagerness to help my loved one.

April 23, 2019

By Suzette B

I am a current client of this provider

They provide services when I need them, even on short notice. They are dependable and they have good quality caregivers.

April 11, 2019

By John H_20

I am a current client of this provider

It has improved my life more than his. There is not much more they can do because he has dementia and Alzheimer's. I like that they have been flexible working with us.

March 19, 2019

By Tricia P

I am a past client of this provider

My loved one became very attached to their caregiver and helped my loved one with bathing and eating, for us we did not have to worry. I liked that they were forthcoming with their information and their people were nice, accommodating, and seemed to have their act together.

March 12, 2019

By Anonymous

I am a current client of this provider

It takes a lot of pressure off of me to care for my loved one. We've had a little bit of trouble with some of the caregivers. We had a caregiver who only cared about the money and stayed longer than needed. Right at Home was good about switching that for us.

February 26, 2019

By Debbie A

I am a current client of this provider

They could be more proactive when taking care of the dishes and the house. I have been through many caregivers. Some caregivers just take up time instead of helping out.

February 21, 2019

By Anonymous

I am a current client of this provider

They have gotten me to my physician appointments. They could provide consistent service.

February 14, 2019

By Judith S

I am a current client of this provider

They help by allowing me to keep my job rather than having to stay home and care for my father. I like that they send quality caregivers that are reliable. There is really nothing that I don't like about them.

December 18, 2018

By Susan L_12

I am a current client of this provider

The caregiver need to communicate better with me so I know what's going on. They need to have better communication between the caregivers and me. They don't always leave notes.

November 26, 2018

By Pamela H_5

I am a past client of this provider

They mainly helped him at night get to the restroom and then get dressed in the morning. Their time could be more consistent as far as when they show up and when they leave.

November 12, 2018

By Matt S_2

I am a current client of this provider

It is nice to have help here while I am gone at work and know that they are here with my dad. It seems like some of their decisions have been driven by profit.

November 09, 2018

By Aaron M_1

I am a past client of this provider

They freed me up to do other things. I wasn't able to help my father at that particular time. It helped me to be free to do what I needed to do. They need to treat their employees better. I like that they were flexible and were able to get what I needed without any problems.

October 24, 2018

By Debbie M_4

I am a current client of this provider

They save us lots of time because I am trying to work. It saves me trips to his house, he really likes the girls, and it improves his quality of life to have someone visiting with him. Their coverage has been good and they are very responsive. The caregivers they send out are quality.

September 26, 2018

By Anonymous_40

I am a current client of this provider

I have to keep calling to check on them. They could do what they say they are going to do. What I ask them to do and what they promised they would do don't match up.
Provider Response
Right at Home Midlothian values feedback from both our clients and their families and our employees. Since attention to detail is of utmost importance to our office, we have attempted to substantiate your claims using our records. Unfortunately, we are unable to validate that you are a current or past client, family member, or employee. All concerns are addressed by the owner of the agency, Whitney Krupala. We are always looking to improve the client and employee experience and are willing to discuss your concerns if you'd like to call the Midlothian office. We have a strong history of quality care and we strive daily to improve the quality of life for those that we serve, as evidenced by our 2018 Employer of Choice, 2018 Provider or Choice, 2018 Leader in Excellence, and 2018 Caring Star awards. It is an honor and privilege to serve seniors in the Ellis County area and we will continue to make every effort to provide the highest quality care possible.

September 17, 2018

By Marilyn M_1

I am a current client of this provider

They helped me get through what I had to go through. They were all really good people that helped me.

July 19, 2018

By Tommy H

I am a past client of this provider

They stayed with him when I was at work and I think they did a very good job. I think they could have talked with him less. He didn't like the caregivers talking with him as much as they did. I already have recommended them to another family.

May 23, 2018

By Silvia E

I am a current client of this provider

I am not able to do any housework or drive, and they take care of that for me. I have the same person every time and I appreciate that. She does very well.

May 14, 2018

By Dr. K

I am a current client of this provider

They have made it possible for my husband to go on business trips. They work with me to get the caregivers that I like.

March 20, 2018

By Mark L

I am a current client of this provider

If you need the kind of services that they offer, they are good at it and effective. They could do more around the house.

February 14, 2018

By Mrs. Pat K

I am a current client of this provider

The people that have come to us have all been very caring and they do their jobs well. They seem to have genuine concern for the patient. They are absolutely dependable and show up when they are supposed to. They are personable and pleasant to have around. They do not cause me any distress or concern.

December 15, 2017

By Mary H_47

I am a current client of this provider

I would tell others that Right at Home is punctual and has really nice people. The services of Right at Home gives me time to do stuff for myself.

November 10, 2017

By Cori H

I am a past client of this provider

Right at Home impressed me because they were friendly and good. Right at Home made all the difference in the world because my loved one couldn't wash her hair since she had both hands in a cast. The caregiver provided physical benefits and emotional support by being her friend.

September 18, 2017

By Kayla K

I am a past client of this provider

I was satisfied with the caregivers they sent out to my loved one. They listened to me when I did not like one of the caregivers and asked to get the caregiver changed. Right at Home was able to stay with my loved one when I needed to do other things.

July 18, 2017

By Carolyn P_4

I am a current client of this provider

Right at Home employs outstanding administrators. The owners take personal interest in the company. They came and sat in my living room and explained everything to me, and the caregivers have been very helpful. Right at Home has tried very hard to match us with a person who meets our needs. They didn't just blindly assign someone, but sent two or three to us and allowed us to make a choice. This allowed us to give input. The company has been very sensitive to us. The caregiver has become a member of the family.

June 27, 2017

By Karen D_4

I am a past client of this provider

Right at Home was professional, on time, efficient, and did what they said they were going to do. Right at Home was very helpful because they kept Richard company, and I was glad someone was there while I was at work.

June 16, 2017

By Ginger L

I am a current client of this provider

The caregivers are very caring and respectful, and they take good care of my dad, which helps me tremendously. The services have a huge impact on my life as I live hours from my dad. These services give me some freedom along with peace of mind knowing he is well taken care of.

May 15, 2017

By Teresa G_1

I am a current client of this provider

Right at Home's caregivers are very good and work hard. I live out of town, so it is nice that the caregivers can be at the house for me.

March 16, 2017

By Theophanes "Ted" C_1

I am a past client of this provider

I'd recommend Right at Home because most took really good care of my husband. Right at Home was able to help me because I didn't have to take care of my husband.

March 16, 2017

By Carol E_2

I am a current client of this provider

I would tell a friend that Right at Home has great services. Right at Home provides a quality of care that makes me feel comfortable doing other things that I need to do.

February 15, 2017

By Lattie A_1

I am a current client of this provider

I would tell someone that Right at Home will send someone out to work for you. I think that the caregivers should make sure that they are busy all the time.

January 18, 2017

By Archie B

I am a current client of this provider

Right at Home is a good service. Right at Home's caregiver is reliable and friendly.

January 31, 2016

By Kenneth G. Hoyle

I am a past client of this provider

We were so blessed to have Right at Home (Midlothian, TX) help us hospice my father. Owner Whitney and assistant Amy coordinated the caregivers wonderfully. Pamela was my father's primary caregiver. She was a blessing to us throughout dad's final days. Very competent and a compassionate heart.
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About Right at Home Midlothian, TX

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.


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