Right at Home Northwest Houston

Offers Home Care

103 Reviews

2019, 2020

9538 Huffmeister Rd

Houston

77095

Right at Home Northwest Houston

https://d13iq96prksfh0.cloudfront.net/cdn/photos/117384/730x450%23.jpeg

4.7 103

Mike P_5 2020-02-18 The most helpful part has been that the caregiver helps my mom to bathe and clean and get dressed. It give us peace of mind that my mom is being taken care of. The caregiver that we have is very friendly. I am a current client of this provider

5 5 1

Sandi W 2020-02-18 I do feel that they could be a little more aggressive with following through with the billing to the insurance. They have been doing their follow up really well. I am a current client of this provider

5 4 1

John F_12 2020-02-14 It has made a positive impact for sure. Everything is done on time and in a good manner. I am a current client of this provider

5 5 1

Kathy W_9 2020-02-14 It makes my life easier because I can get out and do things with the caregiver at home. I am a current client of this provider

5 4 1

Richard "Rich"and Bobbie R 2020-02-13 They are professional and reliable. They provide care for both of my parents. They are very friendly and responsible. I am a current client of this provider

5 5 1

Anonymous_3409 2020-02-13 They are doing things that I can't do, and I have no friends that can do them. I like that they are conscientious. I am a current client of this provider

5 5 1

Carolyn Z 2020-02-05 She cannot live on her own. She requires 24/7 care. They provide all the services she needs. I like that they're responsive to my concerns. I am a current client of this provider

5 5 1

Jane G_8 2020-02-04 They have helped me immensely. I really didn't want home health care, but my daughter insisted. It has been a blessing in disguise. The people that have come into my home have been above and beyond. I have had excellent care! I have two caregivers, and even though they are very different, I love their personalities. They both offer care that nobody else could. I am a current client of this provider

5 5 1

Anonymous_2216 2020-01-30 They give him interaction with someone other than myself. They keep to their schedule. I always know when someone is coming. I am a current client of this provider

5 5 1

Jennifer R_3 2020-01-22 They can find certified nurses that actually want to lift a finger and help. It has been hard to find someone to provide her with the services she needs. They can have more reliable nurses on hand. I am a current client of this provider

5 4 1

James "Jim"/Madge F 2020-01-14 They have helped the most with giving us the mobility to get around our house. They are very thorough in what they do, and they do a good job. I am a current client of this provider

5 4 1

Richard A_11 2020-01-14 They have personal interaction with him and care for him. I like the quality of the caregivers and their caring nature and the professionalism in general. I am a current client of this provider

5 5 1

jcarterag87 2020-01-01 When my sister and I were facing some very tough decisions regarding care for our mother in her final weeks, Sandi with Right At Home NW Houston was just the person we needed! She helped us navigate through new and difficult territory with such kindness and compassion, we couldn't have done it without her! Mom received such wonderful, amazing care the last week she was with us, we are just sorry we didn't reach out to Right at Home NW sooner! I am a past client of this provider

5 5 1

Anonymous_2997 2019-12-20 I would have to change my lifestyle to take care of my mom. It is a full time job. They are dependable. I am a current client of this provider

5 5 1

Sedonia B 2019-12-11 They are there to take care of my mom, who has dementia and doesn't know what is going on. So far, I have had very good service from them and hardly any trouble, and if I need someone, they make it happen for me. I have called in less than 48 hours before, and they have found me a caregiver. I am a current client of this provider

5 5 1

Joan S_21 2019-12-11 They jump through hoops to help you out pretty quickly. I have used them twice now. I guess that I have just gotten lucky, and they have always assigned good caregivers that I have fallen in love with and want to keep forever. I am a current client of this provider

5 5 1

Georgia S_1 2019-12-11 It gives me a break for a few hours on Monday. The caregiver is wonderful, and we've been using the services for about a year now. I am a current client of this provider

5 5 1

Katherine K_5 2019-11-22 It has been a blessing. I'm at the point where my health is limited so much. I am not able to help her as much as I used to. They became my boots on the ground. They have been very helpful. They made it work. She can still go to church on Sundays. They seem to be sincere. They ask good questions. They genuinely care. I am a current client of this provider

5 5 1

Phyllis B_8 2019-11-11 They are dependable and polite. They are on time, and they are polite. I feel that I can depend on them. I am a current client of this provider

5 5 1

Janice G_4 2019-11-11 They provide good caregivers. My parents like the caregivers they've gotten because they're a good fit with my father. I am a current client of this provider

5 5 1

Laurence E 2019-10-23 They help with relieving me. I am able to run errands. I feel safer knowing that he is being taken care of. The people we have had have been excellent. The last person we had was here for a year and a half. I am a current client of this provider

5 5 1

Dorothy P_15 2019-10-09 They aren't really helping or hindering me. I do what I can do. They are very nice and thorough. They are always on time. I am a current client of this provider

5 4 1

Constance W 2019-09-10 It is a stress relief. I am able to do my work. I cared for her myself for two years before I had them. Based on my experience, we have only had a problem with two of them in a year. I am a current client of this provider

5 5 1

Debra C_4 2019-09-10 Our caregiver, who we had to terminate, actually worked well with my mother. She would take my mother on car rides and take her to the store. It was a shame that we had to terminate her. They should improve their standards with regards to who they hire. I am a past client of this provider

5 4 1

Mark Y_1 2019-08-26 My husband is happy,. They provide good care for him. I like the caregiver that they have. They seem to be very competent and on time. I am a current client of this provider

5 5 1

Shannon M 2019-08-16 They have sent me people I like, and they are always caring. They just seem to be that way. Sometimes, you have certain problems. Lately, everything has been very smooth. I like the idea that they care. I am a current client of this provider

5 4 1

Anonymous_1423 2019-07-30 They try to match the caregiver with my husband so he will be comfortable with them and converse with them. They work really hard to make sure we have a caregiver coming. I am a current client of this provider

5 5 1

Andrea C 2019-07-17 They care for him every day in the morning. They need to have trained and qualified backup caregivers. I am a current client of this provider

5 5 1

Anonymous 2019-05-29 They help me care for my wife. I would like to see better training for the caregivers. I am a current client of this provider

5 4 1

Susan S 2019-05-29 They are good at keeping the same caregiver over time. The caregivers have been nice and competent. I am a current client of this provider

5 5 1

Marilyn O 2019-05-29 They were very good. They helped me out the most by staying with me when I took a bath. They were friendly. They came when they said they were coming. They stayed with it. They would have done anything that I asked. I am a past client of this provider

5 5 1

Anonymous_1345 2019-05-17 They give the care that we need, and that makes life easier. They are doing alright and do good work. I am a current client of this provider

5 5 1

Linda L_1 2019-05-17 We will trust. They were prompt and gave us peace of mind that someone was with her. Someone is there with the her. The caregivers really care. I am a past client of this provider

5 5 1

Josephine M 2019-04-11 They stay over with my aunt when I go out of town to get shots for my eyes and nobody else can stay with her. They help me to get away. I like them because they have been there when I have needed them. I am a current client of this provider

5 5 1

Dale T_2 2019-03-14 They can make my life easier by teaching their people to cook. I like that they provide more services than other places, like making the bed, vacuuming, and doing more around the house. I am a current client of this provider

5 5 1

Ann K_12 2019-03-14 They did everything I needed them to do. All my caregivers were friendly and nice, except one. I had one caregiver that I had to tell them not to send back because I had to go shopping but she completely messed up. I only needed maybe two hours of help, but they only did it in four hour increments. I didn't need four hours. I am a past client of this provider

5 3 1

David B_14 2019-03-14 I'm pretty much restricted to my bed. They take care of me and change my diapers for me and feed me. They make sure I'm comfortable before I leave. They are pleasant to talk to. We have had two or three representatives sent to us. One is very good. They come in on time and leave on time. They help my wife out and take care of me. I'm very satisfied with the services they are providing. I am a current client of this provider

5 4 1

Delores R_1 2019-03-14 They were there when we needed them. They were very business like and punctual. I am a past client of this provider

5 5 1

Jay H_1 2019-02-25 They left me alone until I needed help with something. They made sure I was comfortable. They are prompt, nice, polite, and willing to help whenever. They were always on time and there when they were supposed to be. I am a past client of this provider

5 5 1

J K Keiser 2019-02-20 When your elder has a change of condition and this agency pulls together a care plan while you are out of town, we knew our loved one was taken care of. They provided trained personnel, LVN did check ins, and owner Sandi provided constant contact with us. In this crisis we were overwhelmed and the agency took the tasks needed and completed them successfully. Our worries were eased knowing he was taken care of with compassion. RAHNWH even helped with Hospice and relocation options. Want to have someone care for your loved one as their own. This company is it. I am a past client of this provider

5 5 1

Daniel "Dan" L 2019-01-25 It makes my life a lot more pleasant. They give good service. I am a current client of this provider

5 5 1

Anonymous_1226 2019-01-18 My loved one isn't very sociable to begin with and they have a pretty sedentary life. It depends a great deal on the care that is needed. Different patients react different ways. They are pretty expensive, but I don't know how other agencies are. I am a current client of this provider

5 3 1

Richard A 2018-12-18 They have provided daily care and allowed family members to not have to provide that. They are responsive and have a quality staff. I am a current client of this provider

5 5 1

Margaret S_23 2018-12-17 I can't get out of bed by myself as easily as with help. They were always on time and they do really good work. I am a past client of this provider

5 5 1

Dorothy E_2 2018-12-11 They have helped in a lot of different ways, they are there to help me with cooking, cleaning, ironing, and vacuuming. They help with anything that needs to be done. I am very pleased with them. They send people when they say they are going to send them. Most of them have been polite. I am a current client of this provider

5 5 1

Linda W 2018-11-19 They help her change her Depends at night, guide her and help her get ready for bed, and help her at night if she needs anything. They have taken excellent care of my parents for several years. They take care of her all night. I am a current client of this provider

5 5 1

Donna J 2018-11-12 They helped me get outside and go grocery shopping. They were there if I needed them. I had to have the caregivers do stuff for me that I couldn't do. I only have one complaint, and that is the bookkeeping. Everybody that they sent me was professional and of high quality. I am a past client of this provider

5 5 1

Rhonda F 2018-10-23 She would not be able to be there without them. I have recommended people already. They are very dependable. I haven't had any problems with them providing care at all. I am a current client of this provider

5 5 1

Eleanor W 2018-10-10 They have just been doing day care, but they will start doing 24-hour care. They make sure that the medication is taken on time and correctly. The caregivers have been really supportive, friendly, and helpful. I am a current client of this provider

5 4 1

Durairaj A 2018-09-28 It makes a difference if someone comes to help us out. $18 an hour is too expensive, but the city pays for us. I am a current client of this provider

5 4 1

Jaime P 2018-09-27 I think the person that was hired to take care of her could have been more proactive. She sat in a chair and did nothing. I liked the owner, and I think she is very good. The other administrative people and the service are good. I am a past client of this provider

5 4 1

Jackie M_4 2018-09-19 They have helped by having someone here to take care of me. They are dependable. I am a current client of this provider

5 5 1

Jennifer D_2 2018-09-19 My dad is not as stressed as he was before because he knows who coming. They could convince my father to do a few things, but I don't think they could do that. They are very caring, they communicate well, and they provide good care for my parents. I am a current client of this provider

5 5 1

Gerald1948 2018-09-18 You are going to make mistakes when it comes to hiring caregivers. I did. Before hiring Right At Home I had 3 different companies. Finally I was introduced to Right At Home and what a wonderful surprise it was. Their caregivers are wonderful and took great care to make my wife as comfortable as possible. My family was so pleased. You have a choice to hire any caregivers you want but you’d be ecstatic if you chose Right At Home. My family and I are estatic. I am a current client of this provider

5 5 1

Doug H_1 2018-09-13 The care was critical and in the hours they were there they helped to feed her and made sure that she was safe at night. I thought that the people who cared for her were honestly caring, and seemed like they were thinking about my mom's situation. I am a past client of this provider

5 5 1

Yvette S 2018-09-13 I would like it if they had more flexible hours. They are somewhat accommodating. I am a current client of this provider

5 5 1

Hugh L 2018-08-28 I get to sleep some. They have probably helped me, if I can't have enough energy to take care of him, that's not good. They are very professional and they try to get a good fit. We had a few bumps at the beginning, but they were right there to fix that. I am a current client of this provider

5 5 1

Geraldine A 2018-08-24 They've made my life easier in every way you can think of. They are excellent. I am a current client of this provider

5 5 1

Ingrid F 2018-08-17 They make sure my mother-in-law is well cared for. They have plenty of knowledge and they are very helpful. They're always accessible. I am a current client of this provider

5 5 1

Juanita A 2018-08-09 I don't think they could have made his life easier, but they did give me good tips on how to help him. I had a problem when I first started up with them. They said they would have a return visit with the owner or the caregiver, and then they never showed up. I am a past client of this provider

5 4 1

Esther C 2018-07-18 I don't think I would be able to take care of my husband if it wasn't for their help. I have an excellent caregiver because I don't have to be telling her what to do. I am a current client of this provider

5 5 1

Sandra K 2018-07-18 The service was absolutely wonderful. They were very kind, considerate, and helpful. They were they there when I needed them. They were very prompt and kind to my mom. They were easy to talk to and I felt like I was in good hands. I am a past client of this provider

5 5 1

Anonymous 2018-07-18 We are both handicapped and we both need help. The people seem very well qualified. I am a current client of this provider

5 5 1

Nancy B 2018-07-18 They have given me insight as to how other people live. They also remind that there are good people in this world. They have had someone available when I have needed them. I am a current client of this provider

5 5 1

Dean S 2018-07-13 Some of the helpers are very good, and some seem to not be so great. There was one caregiver that didn't know how to operate a coffee maker. The ones who my loved one really enjoys are the ones who cook the meals that she likes. They could have less turnover with helpers. I am a current client of this provider

5 4 1

John S 2018-06-27 They were reliable, everybody showed up on time, and they were able to fulfill their duties. They were flexible with us. The owner went above and beyond for us in finding nurse practitioner who could come out and do an evaluation for her before we signed up. I am a past client of this provider

5 5 1

Kate S_2 2018-06-26 It has had a wonderful impact because the caregiver treats him with kindness and is always reliable. Four days a week we have a caregiver who is reliable and compassionate. We tried to get another caregiver for the other days, and they told us they would send someone to evaluate and then get back to us. They sent someone who was horrible and had a bad attitude. There has been a lack of communication from the office. After I called and asked that they not return, they informed me it would be a week before getting someone else. Then, someone else showed up and we were not informed that they were coming. I am a current client of this provider

5 4 1

Nancy F_3 2018-06-21 They impacted me by providing compassionate service. They were able to provide excellent and compassionate services. I am a past client of this provider

5 5 1

Grace L 2018-06-15 They have helped by being here and doing the things that are hard for me to do. One thing that they could improve on is by coming back to the facilities. I like that they are very efficient. I am a current client of this provider

5 4 1

Nathaniel K 2018-05-25 They get my mom to appointments. They are consistent. They've never failed to pick up my mom. Today at my mom's appointment, they were having a little difficulty finding the doctor's office, so maybe they need a little front end work to help them figure out what they're supposed to be doing; that would be helpful. I am a current client of this provider

5 4 1

Yvette D_3 2018-05-22 The caretaker would spend time with my mom and took care of her. We went through a couple of caregivers, and the last one needed more training. I liked the communication from them. I am a past client of this provider

5 4 1

Becky C 2018-05-15 I will use them more often in the future because until now it's been all over the place. My mom can stay at home with someone and it helps me get out of the house. They are flexible with scheduling and I can book them when I need them. I am a current client of this provider

5 5 1

Esther C 2018-05-15 They send me the caregiver I need. Well, the lady that comes for me is a fantastic person, and we are really happy with her. I am a current client of this provider

5 5 1

Susan B 2018-05-10 We don't have to do laundry anymore. They are willing to change the schedule when they need to. I am a current client of this provider

5 5 1

Alice H 2018-04-26 They were very professional. They were company for my mom and were sitters for her. I am a past client of this provider

5 5 1

Michelle E 2018-04-19 They always arrive right on time. They arrive at the certain time they say they'll be here, and they do a good job. Right at Home gives me the opportunity to do what I need to do, and I know that someone is here to take care of my wife. I am a current client of this provider

5 4 1

Jane C 2018-03-23 They offer the best care. They support me with my health problems. I am a current client of this provider

5 5 1

Jerry H 2018-03-19 They are very dependable and do what we need them to. It gives my mom a higher quality of life. They keep her clean. I am a current client of this provider

5 5 1

Anonymous 2018-03-14 I like my caregiver a lot. The caregiver doesn't try to come in and takeover. They ask what I want to do and what I want to eat. They are receptive to me. I am a current client of this provider

5 5 1

Sara G 2018-03-09 The office staff is pitiful. They need to train the office staff, and a manager needs to be onsite to make sure they do their job. The caregiver is great and helps me a lot. She provides companionship as well as the service that I need. I am a current client of this provider

5 3 1

Sherrie U 2018-03-09 The young lady that comes twice a day is very attentive and calls when she thinks she wont be here for the evening. She makes sure that he took his medicine and checks his blood pressure. She counts out his 22 medicines that he takes and fixes breakfast and dinner. I am a current client of this provider

5 5 1

Leslie S 2017-12-18 Right at Home was very pleasant, kind, and accommodating with my schedule. The caregivers were comfortable and professional. Right at Home made my life easier because I could not drive at all and they drove me to the places I needed to go. I am a past client of this provider

5 5 1

Barbara G_4 2017-12-14 Right at Home is very prompt and has no problems in doing what I ask of them. Right at Home has helped me increase my mobility. I am a current client of this provider

5 4 1

Lynn K 2017-12-11 Right at Home is great because they are all so friendly. Right at Home has made life easier by keeping everything clean for me. I am a current client of this provider

5 4 1

Deb O 2017-11-17 I would tell a friend that Right at Home is friendly towards my loved one. My loved one looks forward for the caregiver once a week because she can have a good time with her company. I am a current client of this provider

5 4 1

Anonymous 2017-11-14 I have had 8 no-show sitters in the last 3 weekends, and they do not even call me back. They say they are getting their messages but no one ever calls me back. I asked for the schedule, and I got a no-show and I am wondering if Right at Home is going out of business because I am appalled by this. I am at home taking care of my loved one, and it did take a long time to find the right fit. My problems arose when they started to not show-up after that. Three times they have sent 2 sitters at the same time, and they have also sent very incompetent sitters. I am a current client of this provider

5 3 1

Stanley B 2017-11-09 Right at Home has had reliable caregivers. The caregivers prepare meals and provide great companionship. I am a current client of this provider

5 4 1

John M 2017-11-09 Right at Home is dependable because I never wondered about them, and they were always there. Right at Home helped immensely with the care. I am a past client of this provider

5 5 1

Kathy C 2017-11-09 Right at Home was so helpful and always the people that were suppose to show up showed up. They send good, conscientious and caring people. The administration at the office was always so helpful and courteous and prompt at getting back to me. I just felt peace of mind when Right at Home was with my mom. They did good care. I am a past client of this provider

5 5 1

Mildred M_4 2017-10-13 Right at Home do a pretty good job. The caregivers helpers help me with my personal hygiene. I am a current client of this provider

5 5 1

Anonymous_967 2017-10-13 I would tell a friend that Right at Home has very very good helpers that do whatever they can for my loved one. Right at Home makes my loved one's life easier by making sure that they take their medicine, keep them company, take them out, cook for them, and take very good care of them. I am a current client of this provider

5 5 1

Marianne S_1 2017-10-12 The service from Right at Home is pretty good. They do what they say they will do. There are some times when the caregivers are a little bit early, but that's good. The biggest complaint I have would be that they send me a schedule of when the caregivers will be there, and they have trouble getting the right number of people needed to provide the care. There are some holes in the schedule that don't get filled until later. The caregivers from Right at Home do the washing when necessary, clean the dishes, and seem to look at the client in a good way when taking care of her. I am a current client of this provider

5 5 1

Patricia C_1 2017-09-28 I would tell a friend that Right at Home provided reliable services. Right at Home's services gave me one less thing to worry about during a stressful time. I am a past client of this provider

5 4 1

Brenda M_2 2017-09-20 Right at Home rearranges schedules if I need them to, they fit with me. Right at Home helps me and assists me. I am a current client of this provider

5 5 1

Edgar G_1 2017-09-13 Right at Home provides the services we want and takes care of the paperwork. Right at Home only comes for three hours,twice a week. I am a past client of this provider

5 4 1

Anonymous_466 2017-08-22 Right at Home was very friendly, punctual, and dependable. The client was already in a facility when Right at Home started visiting them and so the impact of the services wasn't very large. I am a past client of this provider

5 4 1

Marcie J 2017-08-17 Right at Home is easy to work with, has quality caregivers, and will help with anything that you will need. The services from Right at Home helped our family quite a bit and provided peace of mind knowing that our loved one was taken care of correctly. I am a past client of this provider

5 5 1

Pat W_3 2017-08-14 Right at Home responded in a very timely manner and gave us the help that we needed immediately. Right at Home made her life better by meeting our expectation to watch over her over the night. I am a past client of this provider

5 4 1

Patricia P. 2017-07-17 Since I only use them every 2 weeks, it's difficult to have the same caregiver, but I have been satisfied with most of them. I am a current client of this provider

5 4 1

Mauriz 2016-10-27 Wonderful to me and for me. I am a current client of this provider

5 5 1

Very Thankful, Joann 2015-01-17 Moving my elderly Dad from CA to TX was very emotional and overwhelming. We feel so blessed to have met Sandi Heintz the Owner of Right at Home NW. Sandi sincerely cared about my Dad's and my families well being. She is very knowledgable and is always there for guidance and support. My Dad enjoyed the visits with his caregiver. They talked, had lunch. went for haircuts and his favorite, trips to DQ ice cream! We will be forever grateful for Sandi - Right at Home NW for the wonderful, peaceful memories we have with my Dad before he passed away. I am a past client of this provider

5 5 1

Keiser family 2015-01-07 We used Right at Home for my family member with Alzheimer's. Our initial consultation with owner, Sandi, was very informative and it helped guide us with options of how Right at Home NW Houston could help. It was delightful that care giving was set up based on the need of our loved one. It was very peaceful to see the genuine caring nature of the employee. All calls to the office were handled immediately and all appointments were promptly achieved and on time. When our loved one passed, Sandi made several inquiries to just check on us. This company has a true and given nature of compassion and integrity. When the need arises again, we will definitely use Right at Home NW Houston with no doubt and in confidence in this company. I am a past client of this provider

5 5 1

Betty96383350 2014-07-24 We have been very pleased with all the care given that have stayed with my Dad. I am a current client of this provider

5 5 1

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2019, 2020

Right at Home Northwest Houston (832) 536-8188

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Reviews of Right at Home Northwest Houston

103 Reviews Write a review

Home Care Reviews for Right at Home Northwest Houston

February 18, 2020

By Mike P_5

I am a current client of this provider

The most helpful part has been that the caregiver helps my mom to bathe and clean and get dressed. It give us peace of mind that my mom is being taken care of. The caregiver that we have is very friendly.

February 18, 2020

By Sandi W

I am a current client of this provider

I do feel that they could be a little more aggressive with following through with the billing to the insurance. They have been doing their follow up really well.

February 14, 2020

By John F_12

I am a current client of this provider

It has made a positive impact for sure. Everything is done on time and in a good manner.

February 14, 2020

By Kathy W_9

I am a current client of this provider

It makes my life easier because I can get out and do things with the caregiver at home.

February 13, 2020

By Richard "Rich"and Bobbie R

I am a current client of this provider

They are professional and reliable. They provide care for both of my parents. They are very friendly and responsible.

February 13, 2020

By Anonymous_3409

I am a current client of this provider

They are doing things that I can't do, and I have no friends that can do them. I like that they are conscientious.

February 05, 2020

By Carolyn Z

I am a current client of this provider

She cannot live on her own. She requires 24/7 care. They provide all the services she needs. I like that they're responsive to my concerns.

February 04, 2020

By Jane G_8

I am a current client of this provider

They have helped me immensely. I really didn't want home health care, but my daughter insisted. It has been a blessing in disguise. The people that have come into my home have been above and beyond. I have had excellent care! I have two caregivers, and even though they are very different, I love their personalities. They both offer care that nobody else could.

January 30, 2020

By Anonymous_2216

I am a current client of this provider

They give him interaction with someone other than myself. They keep to their schedule. I always know when someone is coming.

January 22, 2020

By Jennifer R_3

I am a current client of this provider

They can find certified nurses that actually want to lift a finger and help. It has been hard to find someone to provide her with the services she needs. They can have more reliable nurses on hand.

January 14, 2020

By James "Jim"/Madge F

I am a current client of this provider

They have helped the most with giving us the mobility to get around our house. They are very thorough in what they do, and they do a good job.

January 14, 2020

By Richard A_11

I am a current client of this provider

They have personal interaction with him and care for him. I like the quality of the caregivers and their caring nature and the professionalism in general.

January 01, 2020

By jcarterag87

I am a past client of this provider

When my sister and I were facing some very tough decisions regarding care for our mother in her final weeks, Sandi with Right At Home NW Houston was just the person we needed! She helped us navigate through new and difficult territory with such kindness and compassion, we couldn't have done it without her! Mom received such wonderful, amazing care the last week she was with us, we are just sorry we didn't reach out to Right at Home NW sooner!

December 20, 2019

By Anonymous_2997

I am a current client of this provider

I would have to change my lifestyle to take care of my mom. It is a full time job. They are dependable.

December 11, 2019

By Sedonia B

I am a current client of this provider

They are there to take care of my mom, who has dementia and doesn't know what is going on. So far, I have had very good service from them and hardly any trouble, and if I need someone, they make it happen for me. I have called in less than 48 hours before, and they have found me a caregiver.

December 11, 2019

By Joan S_21

I am a current client of this provider

They jump through hoops to help you out pretty quickly. I have used them twice now. I guess that I have just gotten lucky, and they have always assigned good caregivers that I have fallen in love with and want to keep forever.

December 11, 2019

By Georgia S_1

I am a current client of this provider

It gives me a break for a few hours on Monday. The caregiver is wonderful, and we've been using the services for about a year now.

November 22, 2019

By Katherine K_5

I am a current client of this provider

It has been a blessing. I'm at the point where my health is limited so much. I am not able to help her as much as I used to. They became my boots on the ground. They have been very helpful. They made it work. She can still go to church on Sundays. They seem to be sincere. They ask good questions. They genuinely care.

November 11, 2019

By Phyllis B_8

I am a current client of this provider

They are dependable and polite. They are on time, and they are polite. I feel that I can depend on them.

November 11, 2019

By Janice G_4

I am a current client of this provider

They provide good caregivers. My parents like the caregivers they've gotten because they're a good fit with my father.

October 23, 2019

By Laurence E

I am a current client of this provider

They help with relieving me. I am able to run errands. I feel safer knowing that he is being taken care of. The people we have had have been excellent. The last person we had was here for a year and a half.

October 09, 2019

By Dorothy P_15

I am a current client of this provider

They aren't really helping or hindering me. I do what I can do. They are very nice and thorough. They are always on time.

September 10, 2019

By Constance W

I am a current client of this provider

It is a stress relief. I am able to do my work. I cared for her myself for two years before I had them. Based on my experience, we have only had a problem with two of them in a year.

September 10, 2019

By Debra C_4

I am a past client of this provider

Our caregiver, who we had to terminate, actually worked well with my mother. She would take my mother on car rides and take her to the store. It was a shame that we had to terminate her. They should improve their standards with regards to who they hire.

August 26, 2019

By Mark Y_1

I am a current client of this provider

My husband is happy,. They provide good care for him. I like the caregiver that they have. They seem to be very competent and on time.

August 16, 2019

By Shannon M

I am a current client of this provider

They have sent me people I like, and they are always caring. They just seem to be that way. Sometimes, you have certain problems. Lately, everything has been very smooth. I like the idea that they care.

July 30, 2019

By Anonymous_1423

I am a current client of this provider

They try to match the caregiver with my husband so he will be comfortable with them and converse with them. They work really hard to make sure we have a caregiver coming.

July 17, 2019

By Andrea C

I am a current client of this provider

They care for him every day in the morning. They need to have trained and qualified backup caregivers.

May 29, 2019

By Anonymous

I am a current client of this provider

They help me care for my wife. I would like to see better training for the caregivers.

May 29, 2019

By Susan S

I am a current client of this provider

They are good at keeping the same caregiver over time. The caregivers have been nice and competent.

May 29, 2019

By Marilyn O

I am a past client of this provider

They were very good. They helped me out the most by staying with me when I took a bath. They were friendly. They came when they said they were coming. They stayed with it. They would have done anything that I asked.

May 17, 2019

By Anonymous_1345

I am a current client of this provider

They give the care that we need, and that makes life easier. They are doing alright and do good work.

May 17, 2019

By Linda L_1

I am a past client of this provider

We will trust. They were prompt and gave us peace of mind that someone was with her. Someone is there with the her. The caregivers really care.

April 11, 2019

By Josephine M

I am a current client of this provider

They stay over with my aunt when I go out of town to get shots for my eyes and nobody else can stay with her. They help me to get away. I like them because they have been there when I have needed them.

March 14, 2019

By Dale T_2

I am a current client of this provider

They can make my life easier by teaching their people to cook. I like that they provide more services than other places, like making the bed, vacuuming, and doing more around the house.

March 14, 2019

By Ann K_12

I am a past client of this provider

They did everything I needed them to do. All my caregivers were friendly and nice, except one. I had one caregiver that I had to tell them not to send back because I had to go shopping but she completely messed up. I only needed maybe two hours of help, but they only did it in four hour increments. I didn't need four hours.

March 14, 2019

By David B_14

I am a current client of this provider

I'm pretty much restricted to my bed. They take care of me and change my diapers for me and feed me. They make sure I'm comfortable before I leave. They are pleasant to talk to. We have had two or three representatives sent to us. One is very good. They come in on time and leave on time. They help my wife out and take care of me. I'm very satisfied with the services they are providing.

March 14, 2019

By Delores R_1

I am a past client of this provider

They were there when we needed them. They were very business like and punctual.

February 25, 2019

By Jay H_1

I am a past client of this provider

They left me alone until I needed help with something. They made sure I was comfortable. They are prompt, nice, polite, and willing to help whenever. They were always on time and there when they were supposed to be.

February 20, 2019

By J K Keiser

I am a past client of this provider

When your elder has a change of condition and this agency pulls together a care plan while you are out of town, we knew our loved one was taken care of. They provided trained personnel, LVN did check ins, and owner Sandi provided constant contact with us. In this crisis we were overwhelmed and the agency took the tasks needed and completed them successfully. Our worries were eased knowing he was taken care of with compassion. RAHNWH even helped with Hospice and relocation options. Want to have someone care for your loved one as their own. This company is it.

January 25, 2019

By Daniel "Dan" L

I am a current client of this provider

It makes my life a lot more pleasant. They give good service.

January 18, 2019

By Anonymous_1226

I am a current client of this provider

My loved one isn't very sociable to begin with and they have a pretty sedentary life. It depends a great deal on the care that is needed. Different patients react different ways. They are pretty expensive, but I don't know how other agencies are.

December 18, 2018

By Richard A

I am a current client of this provider

They have provided daily care and allowed family members to not have to provide that. They are responsive and have a quality staff.

December 17, 2018

By Margaret S_23

I am a past client of this provider

I can't get out of bed by myself as easily as with help. They were always on time and they do really good work.

December 11, 2018

By Dorothy E_2

I am a current client of this provider

They have helped in a lot of different ways, they are there to help me with cooking, cleaning, ironing, and vacuuming. They help with anything that needs to be done. I am very pleased with them. They send people when they say they are going to send them. Most of them have been polite.

November 19, 2018

By Linda W

I am a current client of this provider

They help her change her Depends at night, guide her and help her get ready for bed, and help her at night if she needs anything. They have taken excellent care of my parents for several years. They take care of her all night.

November 12, 2018

By Donna J

I am a past client of this provider

They helped me get outside and go grocery shopping. They were there if I needed them. I had to have the caregivers do stuff for me that I couldn't do. I only have one complaint, and that is the bookkeeping. Everybody that they sent me was professional and of high quality.

October 23, 2018

By Rhonda F

I am a current client of this provider

She would not be able to be there without them. I have recommended people already. They are very dependable. I haven't had any problems with them providing care at all.

October 10, 2018

By Eleanor W

I am a current client of this provider

They have just been doing day care, but they will start doing 24-hour care. They make sure that the medication is taken on time and correctly. The caregivers have been really supportive, friendly, and helpful.

September 28, 2018

By Durairaj A

I am a current client of this provider

It makes a difference if someone comes to help us out. $18 an hour is too expensive, but the city pays for us.

September 27, 2018

By Jaime P

I am a past client of this provider

I think the person that was hired to take care of her could have been more proactive. She sat in a chair and did nothing. I liked the owner, and I think she is very good. The other administrative people and the service are good.

September 19, 2018

By Jackie M_4

I am a current client of this provider

They have helped by having someone here to take care of me. They are dependable.

September 19, 2018

By Jennifer D_2

I am a current client of this provider

My dad is not as stressed as he was before because he knows who coming. They could convince my father to do a few things, but I don't think they could do that. They are very caring, they communicate well, and they provide good care for my parents.

September 18, 2018

By Gerald1948

I am a current client of this provider

You are going to make mistakes when it comes to hiring caregivers. I did. Before hiring Right At Home I had 3 different companies. Finally I was introduced to Right At Home and what a wonderful surprise it was. Their caregivers are wonderful and took great care to make my wife as comfortable as possible. My family was so pleased. You have a choice to hire any caregivers you want but you’d be ecstatic if you chose Right At Home. My family and I are estatic.

September 13, 2018

By Doug H_1

I am a past client of this provider

The care was critical and in the hours they were there they helped to feed her and made sure that she was safe at night. I thought that the people who cared for her were honestly caring, and seemed like they were thinking about my mom's situation.

September 13, 2018

By Yvette S

I am a current client of this provider

I would like it if they had more flexible hours. They are somewhat accommodating.

August 28, 2018

By Hugh L

I am a current client of this provider

I get to sleep some. They have probably helped me, if I can't have enough energy to take care of him, that's not good. They are very professional and they try to get a good fit. We had a few bumps at the beginning, but they were right there to fix that.

August 24, 2018

By Geraldine A

I am a current client of this provider

They've made my life easier in every way you can think of. They are excellent.

August 17, 2018

By Ingrid F

I am a current client of this provider

They make sure my mother-in-law is well cared for. They have plenty of knowledge and they are very helpful. They're always accessible.

August 09, 2018

By Juanita A

I am a past client of this provider

I don't think they could have made his life easier, but they did give me good tips on how to help him. I had a problem when I first started up with them. They said they would have a return visit with the owner or the caregiver, and then they never showed up.

July 18, 2018

By Esther C

I am a current client of this provider

I don't think I would be able to take care of my husband if it wasn't for their help. I have an excellent caregiver because I don't have to be telling her what to do.

July 18, 2018

By Sandra K

I am a past client of this provider

The service was absolutely wonderful. They were very kind, considerate, and helpful. They were they there when I needed them. They were very prompt and kind to my mom. They were easy to talk to and I felt like I was in good hands.

July 18, 2018

By Anonymous

I am a current client of this provider

We are both handicapped and we both need help. The people seem very well qualified.

July 18, 2018

By Nancy B

I am a current client of this provider

They have given me insight as to how other people live. They also remind that there are good people in this world. They have had someone available when I have needed them.

July 13, 2018

By Dean S

I am a current client of this provider

Some of the helpers are very good, and some seem to not be so great. There was one caregiver that didn't know how to operate a coffee maker. The ones who my loved one really enjoys are the ones who cook the meals that she likes. They could have less turnover with helpers.

June 27, 2018

By John S

I am a past client of this provider

They were reliable, everybody showed up on time, and they were able to fulfill their duties. They were flexible with us. The owner went above and beyond for us in finding nurse practitioner who could come out and do an evaluation for her before we signed up.

June 26, 2018

By Kate S_2

I am a current client of this provider

It has had a wonderful impact because the caregiver treats him with kindness and is always reliable. Four days a week we have a caregiver who is reliable and compassionate. We tried to get another caregiver for the other days, and they told us they would send someone to evaluate and then get back to us. They sent someone who was horrible and had a bad attitude. There has been a lack of communication from the office. After I called and asked that they not return, they informed me it would be a week before getting someone else. Then, someone else showed up and we were not informed that they were coming.

June 21, 2018

By Nancy F_3

I am a past client of this provider

They impacted me by providing compassionate service. They were able to provide excellent and compassionate services.

June 15, 2018

By Grace L

I am a current client of this provider

They have helped by being here and doing the things that are hard for me to do. One thing that they could improve on is by coming back to the facilities. I like that they are very efficient.

May 25, 2018

By Nathaniel K

I am a current client of this provider

They get my mom to appointments. They are consistent. They've never failed to pick up my mom. Today at my mom's appointment, they were having a little difficulty finding the doctor's office, so maybe they need a little front end work to help them figure out what they're supposed to be doing; that would be helpful.

May 22, 2018

By Yvette D_3

I am a past client of this provider

The caretaker would spend time with my mom and took care of her. We went through a couple of caregivers, and the last one needed more training. I liked the communication from them.

May 15, 2018

By Becky C

I am a current client of this provider

I will use them more often in the future because until now it's been all over the place. My mom can stay at home with someone and it helps me get out of the house. They are flexible with scheduling and I can book them when I need them.

May 15, 2018

By Esther C

I am a current client of this provider

They send me the caregiver I need. Well, the lady that comes for me is a fantastic person, and we are really happy with her.

May 10, 2018

By Susan B

I am a current client of this provider

We don't have to do laundry anymore. They are willing to change the schedule when they need to.

April 26, 2018

By Alice H

I am a past client of this provider

They were very professional. They were company for my mom and were sitters for her.

April 19, 2018

By Michelle E

I am a current client of this provider

They always arrive right on time. They arrive at the certain time they say they'll be here, and they do a good job. Right at Home gives me the opportunity to do what I need to do, and I know that someone is here to take care of my wife.

March 23, 2018

By Jane C

I am a current client of this provider

They offer the best care. They support me with my health problems.

March 19, 2018

By Jerry H

I am a current client of this provider

They are very dependable and do what we need them to. It gives my mom a higher quality of life. They keep her clean.

March 14, 2018

By Anonymous

I am a current client of this provider

I like my caregiver a lot. The caregiver doesn't try to come in and takeover. They ask what I want to do and what I want to eat. They are receptive to me.

March 09, 2018

By Sara G

I am a current client of this provider

The office staff is pitiful. They need to train the office staff, and a manager needs to be onsite to make sure they do their job. The caregiver is great and helps me a lot. She provides companionship as well as the service that I need.

March 09, 2018

By Sherrie U

I am a current client of this provider

The young lady that comes twice a day is very attentive and calls when she thinks she wont be here for the evening. She makes sure that he took his medicine and checks his blood pressure. She counts out his 22 medicines that he takes and fixes breakfast and dinner.

December 18, 2017

By Leslie S

I am a past client of this provider

Right at Home was very pleasant, kind, and accommodating with my schedule. The caregivers were comfortable and professional. Right at Home made my life easier because I could not drive at all and they drove me to the places I needed to go.

December 14, 2017

By Barbara G_4

I am a current client of this provider

Right at Home is very prompt and has no problems in doing what I ask of them. Right at Home has helped me increase my mobility.

December 11, 2017

By Lynn K

I am a current client of this provider

Right at Home is great because they are all so friendly. Right at Home has made life easier by keeping everything clean for me.

November 17, 2017

By Deb O

I am a current client of this provider

I would tell a friend that Right at Home is friendly towards my loved one. My loved one looks forward for the caregiver once a week because she can have a good time with her company.

November 14, 2017

By Anonymous

I am a current client of this provider

I have had 8 no-show sitters in the last 3 weekends, and they do not even call me back. They say they are getting their messages but no one ever calls me back. I asked for the schedule, and I got a no-show and I am wondering if Right at Home is going out of business because I am appalled by this. I am at home taking care of my loved one, and it did take a long time to find the right fit. My problems arose when they started to not show-up after that. Three times they have sent 2 sitters at the same time, and they have also sent very incompetent sitters.

November 09, 2017

By Stanley B

I am a current client of this provider

Right at Home has had reliable caregivers. The caregivers prepare meals and provide great companionship.

November 09, 2017

By John M

I am a past client of this provider

Right at Home is dependable because I never wondered about them, and they were always there. Right at Home helped immensely with the care.

November 09, 2017

By Kathy C

I am a past client of this provider

Right at Home was so helpful and always the people that were suppose to show up showed up. They send good, conscientious and caring people. The administration at the office was always so helpful and courteous and prompt at getting back to me. I just felt peace of mind when Right at Home was with my mom. They did good care.

October 13, 2017

By Mildred M_4

I am a current client of this provider

Right at Home do a pretty good job. The caregivers helpers help me with my personal hygiene.

October 13, 2017

By Anonymous_967

I am a current client of this provider

I would tell a friend that Right at Home has very very good helpers that do whatever they can for my loved one. Right at Home makes my loved one's life easier by making sure that they take their medicine, keep them company, take them out, cook for them, and take very good care of them.

October 12, 2017

By Marianne S_1

I am a current client of this provider

The service from Right at Home is pretty good. They do what they say they will do. There are some times when the caregivers are a little bit early, but that's good. The biggest complaint I have would be that they send me a schedule of when the caregivers will be there, and they have trouble getting the right number of people needed to provide the care. There are some holes in the schedule that don't get filled until later. The caregivers from Right at Home do the washing when necessary, clean the dishes, and seem to look at the client in a good way when taking care of her.

September 28, 2017

By Patricia C_1

I am a past client of this provider

I would tell a friend that Right at Home provided reliable services. Right at Home's services gave me one less thing to worry about during a stressful time.

September 20, 2017

By Brenda M_2

I am a current client of this provider

Right at Home rearranges schedules if I need them to, they fit with me. Right at Home helps me and assists me.

September 13, 2017

By Edgar G_1

I am a past client of this provider

Right at Home provides the services we want and takes care of the paperwork. Right at Home only comes for three hours,twice a week.

August 22, 2017

By Anonymous_466

I am a past client of this provider

Right at Home was very friendly, punctual, and dependable. The client was already in a facility when Right at Home started visiting them and so the impact of the services wasn't very large.

August 17, 2017

By Marcie J

I am a past client of this provider

Right at Home is easy to work with, has quality caregivers, and will help with anything that you will need. The services from Right at Home helped our family quite a bit and provided peace of mind knowing that our loved one was taken care of correctly.

August 14, 2017

By Pat W_3

I am a past client of this provider

Right at Home responded in a very timely manner and gave us the help that we needed immediately. Right at Home made her life better by meeting our expectation to watch over her over the night.

July 17, 2017

By Patricia P.

I am a current client of this provider

Since I only use them every 2 weeks, it's difficult to have the same caregiver, but I have been satisfied with most of them.

October 27, 2016

By Mauriz

I am a current client of this provider

Wonderful to me and for me.

January 17, 2015

By Very Thankful, Joann

I am a past client of this provider

Moving my elderly Dad from CA to TX was very emotional and overwhelming. We feel so blessed to have met Sandi Heintz the Owner of Right at Home NW. Sandi sincerely cared about my Dad's and my families well being. She is very knowledgable and is always there for guidance and support. My Dad enjoyed the visits with his caregiver. They talked, had lunch. went for haircuts and his favorite, trips to DQ ice cream! We will be forever grateful for Sandi - Right at Home NW for the wonderful, peaceful memories we have with my Dad before he passed away.

January 07, 2015

By Keiser family

I am a past client of this provider

We used Right at Home for my family member with Alzheimer's. Our initial consultation with owner, Sandi, was very informative and it helped guide us with options of how Right at Home NW Houston could help. It was delightful that care giving was set up based on the need of our loved one. It was very peaceful to see the genuine caring nature of the employee. All calls to the office were handled immediately and all appointments were promptly achieved and on time. When our loved one passed, Sandi made several inquiries to just check on us. This company has a true and given nature of compassion and integrity. When the need arises again, we will definitely use Right at Home NW Houston with no doubt and in confidence in this company.

July 24, 2014

By Betty96383350

I am a current client of this provider

We have been very pleased with all the care given that have stayed with my Dad.

See all Home Care reviews (103)

About Right at Home Northwest Houston

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.