Right at Home Northwest Houston

Offers Home Care

83 Reviews
Call (832) 786-2426
Right at Home Northwest Houston (832) 786-2426
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Reviews of Right at Home Northwest Houston

83 Reviews Write a review

Home Care Reviews for Right at Home Northwest Houston

February 25, 2019

By Joan S_21

I am a current client of this provider

They have helped the most by providing me with time away to do my job. My loved one is attached to the caregivers and I like the attention of the caregivers. In the beginning, they send me people that are good fits for my loved one.

February 21, 2019

By Debra C_4

I am a current client of this provider

She makes sure that my mom gets involved. She keeps her busy. They worked with us to find the right person and the right fit.

February 20, 2019

By J K Keiser

I am a past client of this provider

When your elder has a change of condition and this agency pulls together a care plan while you are out of town, we knew our loved one was taken care of. They provided trained personnel, LVN did check ins, and owner Sandi provided constant contact with us. In this crisis we were overwhelmed and the agency took the tasks needed and completed them successfully. Our worries were eased knowing he was taken care of with compassion. RAHNWH even helped with Hospice and relocation options. Want to have someone care for your loved one as their own. This company is it.

February 13, 2019

By Constance W

I am a current client of this provider

It helps so much. They help with the bathing, and they also help with some cleaning. The bathing has helped the most. I like that they are really nice. If there are any scheduling issues, they keep in touch with me.

January 25, 2019

By Daniel "Dan" L

I am a current client of this provider

It makes my life a lot more pleasant. They give good service.

January 18, 2019

By Anonymous_1226

I am a current client of this provider

My loved one isn't very sociable to begin with and they have a pretty sedentary life. It depends a great deal on the care that is needed. Different patients react different ways. They are pretty expensive, but I don't know how other agencies are.

December 18, 2018

By Richard A

I am a current client of this provider

They have provided daily care and allowed family members to not have to provide that. They are responsive and have a quality staff.

December 17, 2018

By Margaret S_23

I am a past client of this provider

I can't get out of bed by myself as easily as with help. They were always on time and they do really good work.

December 14, 2018

By Andrea C

I am a current client of this provider

It is necessary because they care for my husband for five days a week. They are consistent.

December 11, 2018

By Dorothy E_2

I am a current client of this provider

They have helped in a lot of different ways, they are there to help me with cooking, cleaning, ironing, and vacuuming. They help with anything that needs to be done. I am very pleased with them. They send people when they say they are going to send them. Most of them have been polite.

November 19, 2018

By Linda W

I am a current client of this provider

They help her change her Depends at night, guide her and help her get ready for bed, and help her at night if she needs anything. They have taken excellent care of my parents for several years. They take care of her all night.

November 12, 2018

By Donna J

I am a past client of this provider

They helped me get outside and go grocery shopping. They were there if I needed them. I had to have the caregivers do stuff for me that I couldn't do. I only have one complaint, and that is the bookkeeping. Everybody that they sent me was professional and of high quality.

October 23, 2018

By Rhonda F

I am a current client of this provider

She would not be able to be there without them. I have recommended people already. They are very dependable. I haven't had any problems with them providing care at all.

October 10, 2018

By Eleanor W

I am a current client of this provider

They have just been doing day care, but they will start doing 24-hour care. They make sure that the medication is taken on time and correctly. The caregivers have been really supportive, friendly, and helpful.

October 10, 2018

By Janice G_4

I am a current client of this provider

I am able to get out and do things that I need to do. They look after my husband. They are dependable. They are very thorough. They do a very good job. It is everything I wanted.

September 28, 2018

By Durairaj A

I am a current client of this provider

It makes a difference if someone comes to help us out. $18 an hour is too expensive, but the city pays for us.

September 27, 2018

By Jaime P

I am a past client of this provider

I think the person that was hired to take care of her could have been more proactive. She sat in a chair and did nothing. I liked the owner, and I think she is very good. The other administrative people and the service are good.

September 26, 2018

By Louis "

I am a current client of this provider

It is quite good for myself. I don't have to take care of her myself anymore. I like the way they do business and I like the people they send out.

September 19, 2018

By Jackie M_4

I am a current client of this provider

They have helped by having someone here to take care of me. They are dependable.

September 19, 2018

By Jennifer D_2

I am a current client of this provider

My dad is not as stressed as he was before because he knows who coming. They could convince my father to do a few things, but I don't think they could do that. They are very caring, they communicate well, and they provide good care for my parents.

September 18, 2018

By Gerald1948

I am a current client of this provider

You are going to make mistakes when it comes to hiring caregivers. I did. Before hiring Right At Home I had 3 different companies. Finally I was introduced to Right At Home and what a wonderful surprise it was. Their caregivers are wonderful and took great care to make my wife as comfortable as possible. My family was so pleased. You have a choice to hire any caregivers you want but you’d be ecstatic if you chose Right At Home. My family and I are estatic.

September 13, 2018

By Doug H_1

I am a past client of this provider

The care was critical and in the hours they were there they helped to feed her and made sure that she was safe at night. I thought that the people who cared for her were honestly caring, and seemed like they were thinking about my mom's situation.

September 13, 2018

By Yvette S

I am a current client of this provider

I would like it if they had more flexible hours. They are somewhat accommodating.

August 28, 2018

By Hugh L

I am a current client of this provider

I get to sleep some. They have probably helped me, if I can't have enough energy to take care of him, that's not good. They are very professional and they try to get a good fit. We had a few bumps at the beginning, but they were right there to fix that.

August 24, 2018

By Geraldine A

I am a current client of this provider

They've made my life easier in every way you can think of. They are excellent.

August 17, 2018

By Ingrid F

I am a current client of this provider

They make sure my mother-in-law is well cared for. They have plenty of knowledge and they are very helpful. They're always accessible.

August 09, 2018

By Juanita A

I am a past client of this provider

I don't think they could have made his life easier, but they did give me good tips on how to help him. I had a problem when I first started up with them. They said they would have a return visit with the owner or the caregiver, and then they never showed up.

July 26, 2018

By Brooke M

I am a current client of this provider

They have helped by anticipating needs and they respond quickly. They are resourceful. They have been very detail oriented and hands on.

July 18, 2018

By Esther C

I am a current client of this provider

I don't think I would be able to take care of my husband if it wasn't for their help. I have an excellent caregiver because I don't have to be telling her what to do.

July 18, 2018

By Sandra K

I am a past client of this provider

The service was absolutely wonderful. They were very kind, considerate, and helpful. They were they there when I needed them. They were very prompt and kind to my mom. They were easy to talk to and I felt like I was in good hands.

July 18, 2018

By Anonymous

I am a current client of this provider

We are both handicapped and we both need help. The people seem very well qualified.

July 18, 2018

By Nancy B

I am a current client of this provider

They have given me insight as to how other people live. They also remind that there are good people in this world. They have had someone available when I have needed them.

July 13, 2018

By Dean S

I am a current client of this provider

Some of the helpers are very good, and some seem to not be so great. There was one caregiver that didn't know how to operate a coffee maker. The ones who my loved one really enjoys are the ones who cook the meals that she likes. They could have less turnover with helpers.

June 28, 2018

By Carolyn Z

I am a current client of this provider

They help with dressing, undressing, some toileting, cleaning the house, laundry, dishes, and monitoring my loved one. They aren't on time. They need caregivers that are more knowledgeable.

June 27, 2018

By John S

I am a past client of this provider

They were reliable, everybody showed up on time, and they were able to fulfill their duties. They were flexible with us. The owner went above and beyond for us in finding nurse practitioner who could come out and do an evaluation for her before we signed up.

June 26, 2018

By Kate S_2

I am a current client of this provider

It has had a wonderful impact because the caregiver treats him with kindness and is always reliable. Four days a week we have a caregiver who is reliable and compassionate. We tried to get another caregiver for the other days, and they told us they would send someone to evaluate and then get back to us. They sent someone who was horrible and had a bad attitude. There has been a lack of communication from the office. After I called and asked that they not return, they informed me it would be a week before getting someone else. Then, someone else showed up and we were not informed that they were coming.

June 21, 2018

By Nancy F_3

I am a past client of this provider

They impacted me by providing compassionate service. They were able to provide excellent and compassionate services.

June 15, 2018

By Grace L

I am a current client of this provider

They have helped by being here and doing the things that are hard for me to do. One thing that they could improve on is by coming back to the facilities. I like that they are very efficient.

May 25, 2018

By Nathaniel K

I am a current client of this provider

They get my mom to appointments. They are consistent. They've never failed to pick up my mom. Today at my mom's appointment, they were having a little difficulty finding the doctor's office, so maybe they need a little front end work to help them figure out what they're supposed to be doing; that would be helpful.

May 22, 2018

By Yvette D_3

I am a past client of this provider

The caretaker would spend time with my mom and took care of her. We went through a couple of caregivers, and the last one needed more training. I liked the communication from them.

May 15, 2018

By Becky C

I am a current client of this provider

I will use them more often in the future because until now it's been all over the place. My mom can stay at home with someone and it helps me get out of the house. They are flexible with scheduling and I can book them when I need them.

May 15, 2018

By Esther C

I am a current client of this provider

They send me the caregiver I need. Well, the lady that comes for me is a fantastic person, and we are really happy with her.

May 10, 2018

By Susan B

I am a current client of this provider

We don't have to do laundry anymore. They are willing to change the schedule when they need to.

April 26, 2018

By Alice H

I am a past client of this provider

They were very professional. They were company for my mom and were sitters for her.

April 19, 2018

By Michelle E

I am a current client of this provider

They always arrive right on time. They arrive at the certain time they say they'll be here, and they do a good job. Right at Home gives me the opportunity to do what I need to do, and I know that someone is here to take care of my wife.

March 23, 2018

By Jane C

I am a current client of this provider

They offer the best care. They support me with my health problems.

March 19, 2018

By Jerry H

I am a current client of this provider

They are very dependable and do what we need them to. It gives my mom a higher quality of life. They keep her clean.

March 14, 2018

By Anonymous

I am a current client of this provider

I like my caregiver a lot. The caregiver doesn't try to come in and takeover. They ask what I want to do and what I want to eat. They are receptive to me.

March 09, 2018

By Sara G

I am a current client of this provider

The office staff is pitiful. They need to train the office staff, and a manager needs to be onsite to make sure they do their job. The caregiver is great and helps me a lot. She provides companionship as well as the service that I need.

March 09, 2018

By Sherrie U

I am a current client of this provider

The young lady that comes twice a day is very attentive and calls when she thinks she wont be here for the evening. She makes sure that he took his medicine and checks his blood pressure. She counts out his 22 medicines that he takes and fixes breakfast and dinner.

January 10, 2018

By Shannon M

I am a current client of this provider

Right at Home has been extremely good at accommodating what I need when I need it. Everyone has been very kind, professional, and attentive. Right at Home has made my life easier by being there when I need it. I need help cleaning, shopping, and doing laundry.

December 18, 2017

By Leslie S

I am a past client of this provider

Right at Home was very pleasant, kind, and accommodating with my schedule. The caregivers were comfortable and professional. Right at Home made my life easier because I could not drive at all and they drove me to the places I needed to go.

December 16, 2017

By Anonymous

I am a current client of this provider

Right at Home goes through the hiring process very well. I was able to interview the caregivers that I wanted to come to my house. The caregiver is not the easiest person to get along with and many times I have to be present in my home because the caregiver doesn't know what to do next.

December 14, 2017

By Barbara G_4

I am a current client of this provider

Right at Home is very prompt and has no problems in doing what I ask of them. Right at Home has helped me increase my mobility.

December 11, 2017

By Lynn K

I am a current client of this provider

Right at Home is great because they are all so friendly. Right at Home has made life easier by keeping everything clean for me.

December 09, 2017

By Susan S

I am a current client of this provider

Right at Home has a really good staff. I need Right at Home very badly in my life. I would not be in a good position without them.

November 17, 2017

By Deb O

I am a current client of this provider

I would tell a friend that Right at Home is friendly towards my loved one. My loved one looks forward for the caregiver once a week because she can have a good time with her company.

November 14, 2017

By Anonymous

I am a current client of this provider

I have had 8 no-show sitters in the last 3 weekends, and they do not even call me back. They say they are getting their messages but no one ever calls me back. I asked for the schedule, and I got a no-show and I am wondering if Right at Home is going out of business because I am appalled by this. I am at home taking care of my loved one, and it did take a long time to find the right fit. My problems arose when they started to not show-up after that. Three times they have sent 2 sitters at the same time, and they have also sent very incompetent sitters.

November 09, 2017

By Stanley B

I am a current client of this provider

Right at Home has had reliable caregivers. The caregivers prepare meals and provide great companionship.

November 09, 2017

By John M

I am a past client of this provider

Right at Home is dependable because I never wondered about them, and they were always there. Right at Home helped immensely with the care.

November 09, 2017

By Kathy C

I am a past client of this provider

Right at Home was so helpful and always the people that were suppose to show up showed up. They send good, conscientious and caring people. The administration at the office was always so helpful and courteous and prompt at getting back to me. I just felt peace of mind when Right at Home was with my mom. They did good care.

October 13, 2017

By Mildred M_4

I am a current client of this provider

Right at Home do a pretty good job. The caregivers helpers help me with my personal hygiene.

October 13, 2017

By Anonymous_967

I am a current client of this provider

I would tell a friend that Right at Home has very very good helpers that do whatever they can for my loved one. Right at Home makes my loved one's life easier by making sure that they take their medicine, keep them company, take them out, cook for them, and take very good care of them.

October 12, 2017

By Marianne S_1

I am a current client of this provider

The service from Right at Home is pretty good. They do what they say they will do. There are some times when the caregivers are a little bit early, but that's good. The biggest complaint I have would be that they send me a schedule of when the caregivers will be there, and they have trouble getting the right number of people needed to provide the care. There are some holes in the schedule that don't get filled until later. The caregivers from Right at Home do the washing when necessary, clean the dishes, and seem to look at the client in a good way when taking care of her.

September 28, 2017

By Patricia C_1

I am a past client of this provider

I would tell a friend that Right at Home provided reliable services. Right at Home's services gave me one less thing to worry about during a stressful time.

September 20, 2017

By Brenda M_2

I am a current client of this provider

Right at Home rearranges schedules if I need them to, they fit with me. Right at Home helps me and assists me.

September 13, 2017

By Edgar G_1

I am a past client of this provider

Right at Home provides the services we want and takes care of the paperwork. Right at Home only comes for three hours,twice a week.

August 22, 2017

By Anonymous_466

I am a past client of this provider

Right at Home was very friendly, punctual, and dependable. The client was already in a facility when Right at Home started visiting them and so the impact of the services wasn't very large.

August 17, 2017

By Marcie J

I am a past client of this provider

Right at Home is easy to work with, has quality caregivers, and will help with anything that you will need. The services from Right at Home helped our family quite a bit and provided peace of mind knowing that our loved one was taken care of correctly.

August 14, 2017

By Pat W_3

I am a past client of this provider

Right at Home responded in a very timely manner and gave us the help that we needed immediately. Right at Home made her life better by meeting our expectation to watch over her over the night.

July 17, 2017

By Patricia P.

I am a current client of this provider

Since I only use them every 2 weeks, it's difficult to have the same caregiver, but I have been satisfied with most of them.

October 27, 2016

By Mauriz

I am a current client of this provider

Wonderful to me and for me.

January 17, 2015

By Very Thankful, Joann

I am a past client of this provider

Moving my elderly Dad from CA to TX was very emotional and overwhelming. We feel so blessed to have met Sandi Heintz the Owner of Right at Home NW. Sandi sincerely cared about my Dad's and my families well being. She is very knowledgable and is always there for guidance and support. My Dad enjoyed the visits with his caregiver. They talked, had lunch. went for haircuts and his favorite, trips to DQ ice cream! We will be forever grateful for Sandi - Right at Home NW for the wonderful, peaceful memories we have with my Dad before he passed away.

January 07, 2015

By Keiser family

I am a past client of this provider

We used Right at Home for my family member with Alzheimer's. Our initial consultation with owner, Sandi, was very informative and it helped guide us with options of how Right at Home NW Houston could help. It was delightful that care giving was set up based on the need of our loved one. It was very peaceful to see the genuine caring nature of the employee. All calls to the office were handled immediately and all appointments were promptly achieved and on time. When our loved one passed, Sandi made several inquiries to just check on us. This company has a true and given nature of compassion and integrity. When the need arises again, we will definitely use Right at Home NW Houston with no doubt and in confidence in this company.

July 24, 2014

By Betty96383350

I am a current client of this provider

We have been very pleased with all the care given that have stayed with my Dad.
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About Right at Home Northwest Houston

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.


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