Right at Home Northwest Houston

Offers Home Care

61 Reviews
Call (832) 786-2426
Right at Home Northwest Houston (832) 786-2426
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Reviews of Right at Home Northwest Houston

61 Reviews Write a review

Home Care Reviews for Right at Home Northwest Houston

May 22, 2018

By Yvette D_1

I am a past client of this provider

I liked the communication from them. The caretaker would spend time with my mom and took care of her. We went through a couple of caregivers, and the last one needed more training.

May 21, 2018

By Linda W_11

I am a past client of this provider

I would tell a friend they were taking care of my parents. They helped ensure that they got their medication.

May 15, 2018

By Becky C_1

I am a current client of this provider

They are flexible with scheduling and I can book them when I need them. I will use them more often in the future because until now it's been all over the place. My mom can stay at home with someone and it helps me get out of the house.

May 15, 2018

By Esther C_2

I am a current client of this provider

Well, the lady that comes for me is a fantastic person, and we are really happy with her. They send me the caregiver I need.

May 10, 2018

By Susan B_17

I am a current client of this provider

They are willing to change the schedule when they need to. We don't have to do laundry anymore.

April 26, 2018

By Elizabeth H_5

I am a current client of this provider

I am quite happy with Right at Home, and everything they have been able to provide for me. They are very efficient, which makes my life easier.

April 26, 2018

By Alice H

I am a past client of this provider

They were very professional. They were company for my mom and were sitters for her.

April 26, 2018

By Rhonda F_1

I am a current client of this provider

When I got sick, I knew I needed to have someone come in to help me at times. I'm pleased with them. They come when they tell you they'll come. I try to stay busy because I don't want to just depend on them to do my work for me. They come and watch me. They're just here in case I need them, but I don't usually need a lot of help.

April 19, 2018

By Michelle E

I am a current client of this provider

They always arrive right on time. They arrive at the certain time they say they'll be here, and they do a good job. Right at Home gives me the opportunity to do what I need to do, and I know that someone is here to take care of my wife.

April 10, 2018

By Diann R_1

I am a current client of this provider

I like the caregivers they have sent out, we used a previous company, and we went through caregivers so fast. We don't have this problem with Right at Home. They take over anything my husband needs and I don't need to be concerned with them because I know he is well taken care of.

March 23, 2018

By Jane C

I am a current client of this provider

They offer the best care. They support me with my health problems.

March 22, 2018

By Charles G_8

I am a current client of this provider

Right at Home is dependable, gracious, and friendly. The caregiver gives me a day off to do things that I need and want while she stays with my loved one.

March 19, 2018

By Jerry H_4

I am a current client of this provider

They are very dependable and do what we need them to. It gives my mom a higher quality of life. They keep her clean.

March 14, 2018

By Anonymous_830

I am a current client of this provider

I like my caregiver a lot. The caregiver doesn't try to come in and takeover. They ask what I want to do and what I want to eat. They are receptive to me.

March 09, 2018

By Laurence E

I am a current client of this provider

I appreciate that some of the caregivers have been awesome, attentive, and listen to what needs to be done. Not all the caregivers are at the same level though. We have trouble with scheduling. The attentiveness has helped him the most, and listening helps him a lot too.

March 09, 2018

By Algene G_1

I am a current client of this provider

The office staff is pitiful. They need to train the office staff, and a manager needs to be onsite to make sure they do their job. The caregiver is great and helps me a lot. She provides companionship as well as the service that I need.

March 09, 2018

By Gene S

I am a current client of this provider

The young lady that comes twice a day is very attentive and calls when she thinks she wont be here for the evening. She makes sure that he took his medicine and checks his blood pressure. She counts out his 22 medicines that he takes and fixes breakfast and dinner.

February 13, 2018

By Melanie A_1

I am a current client of this provider

They tell me that I can call at any time and get someone here when I need them. I think it has made it a little bit easier and Robert is okay with it.

January 10, 2018

By Patricia L_4

I am a current client of this provider

Right at Home has been extremely good at accommodating what I need when I need it. Everyone has been very kind, professional, and attentive. Right at Home has made my life easier by being there when I need it. I need help cleaning, shopping, and doing laundry.

December 18, 2017

By Paul C_1

I am a current client of this provider

The caregiver that we have from Right at Home does everything that we ask. The biggest thing is that Right at Home is willing to help with housekeeping, but he doesn't know a few things.

December 18, 2017

By Leslie S_1

I am a past client of this provider

Right at Home was very pleasant, kind, and accommodating with my schedule. The caregivers were comfortable and professional. Right at Home made my life easier because I could not drive at all and they drove me to the places I needed to go.

December 16, 2017

By Anonymous_99

I am a current client of this provider

I dislike Right at Home's billing practices. Right at Home does a lot of things that I ordinarily would have to do.

December 14, 2017

By Barbara G_3

I am a current client of this provider

Right at Home is very prompt and has no problems in doing what I ask of them. Right at Home has helped me increase my mobility.

December 11, 2017

By Grace L_2

I am a current client of this provider

I would recommend Right at Home because I like the therapist that comes to me. Right at Home makes my life easier by helping me with the things I can't do and have trouble with.

December 11, 2017

By Ray S_3

I am a current client of this provider

Right at Home is great because they are all so friendly. Right at Home has made life easier by keeping everything clean for me.

December 09, 2017

By Roger F_1

I am a current client of this provider

Right at Home has a really good staff. I need Right at Home very badly in my life. I would not be in a good position without them.

November 17, 2017

By Deb O

I am a current client of this provider

I would tell a friend that Right at Home is friendly towards my loved one. My loved one looks forward for the caregiver once a week because she can have a good time with her company.

November 14, 2017

By Anonymous_196

I am a current client of this provider

I have had 8 no-show sitters in the last 3 weekends, and they do not even call me back. They say they are getting their messages but no one ever calls me back. I asked for the schedule, and I got a no-show and I am wondering if Right at Home is going out of business because I am appalled by this. I am at home taking care of my loved one, and it did take a long time to find the right fit. My problems arose when they started to not show-up after that. Three times they have sent 2 sitters at the same time, and they have also sent very incompetent sitters.

November 10, 2017

By Esther C

I am a current client of this provider

I am very satisfied with Right at Home's services. The services from Right at Home have made life better for us. My only complaint is with the billing system.

November 09, 2017

By Stanley B

I am a current client of this provider

Right at Home has had reliable caregivers. The caregivers prepare meals and provide great companionship.

November 09, 2017

By John M_6

I am a past client of this provider

Right at Home is dependable because I never wondered about them, and they were always there. Right at Home helped immensely with the care.

November 09, 2017

By Kathy C_1

I am a past client of this provider

Right at Home was so helpful and always the people that were suppose to show up showed up. They send good, conscientious and caring people. The administration at the office was always so helpful and courteous and prompt at getting back to me. I just felt peace of mind when Right at Home was with my mom. They did good care.

October 25, 2017

By Yvette D

I am a current client of this provider

Right at Home has caregivers that meet my expectations. Right at Home provides my mom with company to keep me from having to go to her every day.

October 24, 2017

By Bernard E

I am a current client of this provider

I have used Right at Home sparingly. I only use Right at Home when I need them. The service has been excellent. Right at Home does an excellent job. They help me prepare my meals. They are here in case I need them. If I were to fall, they would help me up. It is nice to have someone here in case I fall.

October 23, 2017

By George J. L

I am a current client of this provider

I think Right at Home is the best ride for the money. When they take me places, they stay with me every step of the way. I like the services provided by Right at Home. When I go to the doctor, the caregivers fill out the forms for me. I can hardly see and I couldn't do without their help.

October 20, 2017

By Anonymous_316

I am a current client of this provider

Right at Home takes our needs into consideration and will try to match a caregiver to our needs, and most of the time they are on the dot. Right at Home has made it nice that my loved one has more time with someone else than just me. Where I have so many duties, it's hard to give my loved one what they need.

October 13, 2017

By Mildred M_1

I am a current client of this provider

Right at Home do a pretty good job. The caregivers helpers help me with my personal hygiene.

October 13, 2017

By Anonymous_317

I am a current client of this provider

I would tell a friend that Right at Home has very very good helpers that do whatever they can for my loved one. Right at Home makes my loved one's life easier by making sure that they take their medicine, keep them company, take them out, cook for them, and take very good care of them.

October 12, 2017

By Russell S_1

I am a current client of this provider

I have been very happy with the service and people sent to me from Right at Home. I can do things that I need to because of the services provided.

September 28, 2017

By Patricia C_1

I am a past client of this provider

I would tell a friend that Right at Home provided reliable services. Right at Home's services gave me one less thing to worry about during a stressful time.

September 21, 2017

By Gene S_3

I am a current client of this provider

Right at Home has been very quick, and has done everything to our needs. Right at Home has helped me a lot by cooking dinner and providing medication for my husband.

September 20, 2017

By Brenda M_2

I am a current client of this provider

Right at Home rearranges schedules if I need them to, they fit with me. Right at Home helps me and assists me.

September 13, 2017

By Algene G

I am a current client of this provider

I would like better communication between clients and employees. I couldn't do without the services. I get help with anything I can no longer do, like laundry and cleaning.

September 13, 2017

By Edgar G_1

I am a past client of this provider

Right at Home provides the services we want and takes care of the paperwork. Right at Home only comes for three hours,twice a week.

August 22, 2017

By Anonymous_466

I am a past client of this provider

Right at Home was very friendly, punctual, and dependable. The client was already in a facility when Right at Home started visiting them and so the impact of the services wasn't very large.

August 17, 2017

By Marcie J

I am a past client of this provider

Right at Home is easy to work with, has quality caregivers, and will help with anything that you will need. The services from Right at Home helped our family quite a bit and provided peace of mind knowing that our loved one was taken care of correctly.

August 14, 2017

By Pat W_3

I am a past client of this provider

Right at Home responded in a very timely manner and gave us the help that we needed immediately. Right at Home made her life better by meeting our expectation to watch over her over the night.

August 14, 2017

By Jerry H_3

I am a current client of this provider

Right at Home is very responsive, on time, and they do what they say they are going to do. My mother said that she likes the services that she gets.

July 17, 2017

By Patricia P.

I am a current client of this provider

Since I only use them every 2 weeks, it's difficult to have the same caregiver, but I have been satisfied with most of them.

October 27, 2016

By Mauriz

I am a current client of this provider

Wonderful to me and for me.

January 17, 2015

By Very Thankful, Joann

I am a past client of this provider

Moving my elderly Dad from CA to TX was very emotional and overwhelming. We feel so blessed to have met Sandi Heintz the Owner of Right at Home NW. Sandi sincerely cared about my Dad's and my families well being. She is very knowledgable and is always there for guidance and support. My Dad enjoyed the visits with his caregiver. They talked, had lunch. went for haircuts and his favorite, trips to DQ ice cream! We will be forever grateful for Sandi - Right at Home NW for the wonderful, peaceful memories we have with my Dad before he passed away.

January 07, 2015

By Keiser family

I am a past client of this provider

We used Right at Home for my family member with Alzheimer's. Our initial consultation with owner, Sandi, was very informative and it helped guide us with options of how Right at Home NW Houston could help. It was delightful that care giving was set up based on the need of our loved one. It was very peaceful to see the genuine caring nature of the employee. All calls to the office were handled immediately and all appointments were promptly achieved and on time. When our loved one passed, Sandi made several inquiries to just check on us. This company has a true and given nature of compassion and integrity. When the need arises again, we will definitely use Right at Home NW Houston with no doubt and in confidence in this company.

July 24, 2014

By Betty96383350

I am a current client of this provider

We have been very pleased with all the care given that have stayed with my Dad.
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About Right at Home Northwest Houston

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.


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