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Featured Review
Courtney P_1
5
|
June 18, 2025
The agency adjusted the caregivers to what was needed for my mom. The Caregivers are very hands-on and proactive.
Reviews of Right at Home Northwest Houston in Houston, Texas
Courtney P_1
5
|
June 18, 2025
The agency adjusted the caregivers to what was needed for my mom. The Caregivers are very hands-on and proactive.
Provider Response
Victoria D_7
5
|
June 18, 2025
The caregiver does everything I need her to do. She helps me with my showers and meds. The caregiver is wonderful and on time and keeps me company.
Provider Response
John "Jack" E
5
|
June 18, 2025
They're professional and I like the quality of people that they have on their staff. They take care of my needs and that helps both me and my wife.
Provider Response
Anonymous_1749720247
4
|
June 12, 2025
I think the caregiver could be a little more trained with different cases. The first caregiver was sweet and all, but was young and my husband is older and has dementia, and she just wasn't trained on it. I feel that they should have an agenda when they come in instead of waiting to be asked to do things.
Provider Response
Joy S_14
4
|
June 5, 2025
They could improve on staffing their caregivers. It has been positive by Melissa being helpful and knowing that someone is with Maryln is helpful.
Provider Response
Kathy A_15
5
|
June 5, 2025
I like that the agency is dependable. The services have helped me not to worry about giving her medications and taking her showers.
Provider Response
Teresa B_23
5
|
June 5, 2025
The caregiver that we have is thorough, and they were able to come out right away to get somebody. It's very helpful. There's somebody there for the days that he needs, so that way he's not by himself.
Provider Response
Jeff K_8
5
|
June 3, 2025
I like that they are more business-oriented, and I can understand them. They have been consistent in showing up and being on time.
Provider Response
Shayne S
4
|
May 20, 2025
I am not getting a lot of service, or interaction. They do more transportation. The agency could have better communication.
Provider Response
Eric F_6
5
|
May 20, 2025
The care makes it, so I don't have to do it. I like that the agency gives good feedback about how things are going. And generally the service is good.
Provider Response
Paige C_2
5
|
May 13, 2025
They are really on top of things. Everyone is just so caring.
Provider Response
Cindy H_32
5
|
May 13, 2025
They have a consistent quality of service. I like the quality of service and dependability.
Provider Response
Joan C_41
4
|
May 9, 2025
They keep the place clean and neat. That's all I care about. They're punctual.
Provider Response
Anonymous_1728302792
4
|
May 5, 2025
It depends on who comes to see me but it is helpful. They are reliable and flexible with hours.
Provider Response
Michelle M_35
3
|
May 2, 2025
My mom doesn't use them on a regular basis. I feel like, except for one person, most of the caregivers are not as attentive as they should be and don't follow instructions as well.
Provider Response
Sally N_3
5
|
April 23, 2025
The caregiver kept her company. I like that everyone is very friendly.
Provider Response
Brenice H
4
|
April 23, 2025
They have helped the most with taking care of my husbands' brother, help with his medication and will shower him. I like that Right at Home will always call me back or talk with me when I call. They always help me.
Provider Response
Pamela S_17
4
|
April 21, 2025
We just use them for companionship since Pam doesn't need them. I've been pleased with their services.
Provider Response
Dr. J_4
5
|
April 14, 2025
The services are positive as they have been helpful. I am happy with the services.
Provider Response
Chad D
5
|
April 9, 2025
It's relieved a lot of stress and anxiety. The communication has been really good, and the person who comes to our house is fantastic.
Provider Response
Herbert "Breck" B
5
|
April 3, 2025
I only have my caregiver two days a week and wish I had her five. I look forward to the days she comes. I like everything about them. I have had the same caregiver for over a year, and she is outstanding.
Provider Response
Patricia L_24
5
|
April 2, 2025
They make sure my husband is taken care of and doesn't fall. My lady that comes here, Gwendolyn, makes me feel so comfortable and helpful.
Provider Response
Kara N_1
5
|
March 24, 2025
He was incontinent, so they cleaned him up. When we needed somebody, they were here, and they listened to us.
Provider Response
Allen M_8
5
|
March 18, 2025
They have helped the most by providing caregivers to keep my dad safe and healthy so we can get a good night of sleep. I like that they have been really good at communicating, have supplied quality caregivers, and the portal makes it easy for us to keep an eye on what is going on.
Provider Response
Maureen P_4
5
|
March 18, 2025
Having the services were very helpful, they came at night and allowed to be able to sleep. I like that the caregivers are always on time and dependable, we never had a staff problem.
Provider Response
Leslie P_7
5
|
March 6, 2025
They have taken care of my dad so that we can just enjoy time with him. We don't have to do the everyday care because that is being taken care of. I think they preserve dignity as well. I like that the administration is very responsive, and I like that most of our caregivers have been excellent.
Provider Response
Marcia "Marsha" R
5
|
March 6, 2025
The service provider, Agnes, is really good with my mom. I like the communication.
Provider Response
Janet R_27
4
|
March 4, 2025
They help with housekeeping. I like my caregiver, Amy, that I have.
Provider Response
Cathy Ruisinger
5
|
February 25, 2025
Right at home provides care for my mom with dementia. Ms. Linda is her care-giver and she is awesome. We consider her part of our family. She is so pleasant and understanding with my mother. I was scared to leave her and I can't tell you how much my mom looks forward to her coming each week. She is so AWESOME. She always says she had a good day when Linda leaves. Linda sends updates and is so loving. It's a joy to have her around. Always upbeat and smiling. She gives us pointers to help with my mom. I don't know what I would do without her.
Provider Response
Barbara P_59
5
|
February 21, 2025
They have escorted him back and forth and remind him of his medication. I like that the staff is kind and caring.
Provider Response
Sandra K_6
5
|
February 11, 2025
I can no longer drive, so it works out great for me. It is very well run and I like the service very well.
Provider Response
Anonymous_7655
4
|
February 11, 2025
What I have is just a difficult and slow process, but they are doing everything they can to help me. I like their consistency.
Provider Response
Vicki B_18
5
|
February 7, 2025
The agency has provided an extra set of hands and integrated well into assisted living. I like that the caregivers are reliable, and the management is very involved.
Provider Response
Joy S_9
5
|
February 4, 2025
They have helped the most by giving me peace of mind. I like the fact that I can have a substitute if there is a problem with one caregiver. It is easy to schedule and get everything when we need it.
Provider Response
Consulo M
5
|
January 27, 2025
She is getting the healthcare she needs, and it is really good that they are coming in to do this. I appreciate the fact they have been very personable, caring, and meet every need that I have any concerns with.
Pamela H_17
5
|
January 16, 2025
There's comfort in knowing they will be there when they're supposed to be. They're very easy to communicate with and are very thorough.
Roger D_11
4
|
January 8, 2025
They would provide activities for my wife, and I would like more of that. I like that they are very communicative and flexible.
Provider Response
Eloise S_1
5
|
January 6, 2025
It's made a big difference especially with the compression machine, they assist me with my bath, and helped with the dressing I needed. I like the supervisor because she is exceptionally nice and checks on me to see if there is anything I need and calls my social worker when I need it. The workers that they have sent are wonderful and two of them are like daughters to me.
Provider Response
Frank P_13
4
|
December 20, 2024
They do call and let me know if they are running late. I do get proper notice. There were a few occasions that they were late.
Provider Response
Ghislaine T
4
|
December 18, 2024
They listen and are proactive. They are responsive.
Laurence Z
5
|
December 10, 2024
The staff tries to keep up with my regular schedule. I would recommend a friend because most of the workers are caring.
Provider Response
Jessica S_14
5
|
December 10, 2024
When they are here it is great and my life carries on like normal. I like the lady that has been coming over, she is very friendly and knows what she is doing.
Leslie S_15
5
|
December 5, 2024
The caregivers provide care for my mom when I cannot be there. They are compassionate with her. The agency gives dependable, consistent and compassionate care.
Provider Response
Josephine S_2
5
|
December 5, 2024
The caregiver helps with a lot. She helps with lifting heavy things and vacuuming. I like that the care is dependable.
Provider Response
Jack T_9
5
|
December 4, 2024
They assist with the cooking. I have very good caregivers.
Provider Response
Eugenia Q
5
|
November 19, 2024
The times I need them, I was just driven to Doctor appointments as I couldn't do it myself. I can depend on them. They have always worked with me on timing. Every time they have been on time. The people that are driving, you feel safe and they are friendly. They are a great company.
Tiffany G_2
4
|
November 19, 2024
The transportation services take her to dr and eye appointments. The only service she uses is transportation.
Gina B_5
5
|
November 4, 2024
They communicate well with me. So far, we fired a few, they made sure those people never came back. I like the ladies we have now.
Provider Response
T_1
5
|
November 4, 2024
It helped me care for my mother in law. Everyone I have worked with is very caring, and supportive.
Provider Response
Catherine M_26
5
|
October 14, 2024
It definitely makes me have peace of mind. They have been easy to work with, I can get them on short notice, and the people are very nice.
Provider Response
Joe H_18
5
|
October 2, 2024
It has been a positive impact because of the quality of the care. I would recommend Right at Home because of their dependability.
Provider Response
Phyllis H_12
5
|
September 18, 2024
They answer all my questions. They are very helpful.
Provider Response
CeAnne O
5
|
September 17, 2024
They listen. The caregivers are trained.
Provider Response
Dr. Byron K
5
|
September 17, 2024
They have helped the most by doing everything for me. I like that they are attentive to my requests. They follow up on everything I have requested. They supply well-trained, excellent caregivers.
Provider Response
James P_35
5
|
September 17, 2024
The agency helps my mother maintain her independence. The agency is easy to work with.
Provider Response
Walter S_12
5
|
September 10, 2024
Walter has dementia and other health issues. They have caring people and they're helpful. I feel very comfortable because I'm called if something isn't right with him. They're dependable.
Provider Response
Thurman N
4
|
August 16, 2024
They are helping him stay healthy. I'm not there often, but my dad says they are there on time.
Pat L_17
5
|
August 16, 2024
They are a wonderful relief to have a little help. The care is exceptional.
Cynthia H_18
4
|
August 9, 2024
He is comfortable with them. They talk and joke. The ladies are professional. They are caring and call me if they need something.
Bill L_10
5
|
August 2, 2024
It is a very healthy addition to my daily grind. They cook my breakfast in the morning. They are prompt and they take care of my needs. They make sure I get my medicine on time.
Susan A_23
5
|
July 12, 2024
It's excellent and the most helpful part was that the caregiver was very dependable and had a nice personality. I would recommend them and I like the girl that they sent.
Provider Response
Francis D_1
5
|
July 3, 2024
It gives me a lot of freedom. The person I have is the best one I've ever had.
Provider Response
Arthur C_6
5
|
June 11, 2024
Give us both a break and the opportunity to do another thing and be with friends I love efficient scheduling with the company.
Provider Response
Ann M_55
5
|
June 10, 2024
They make sure that our mother gets her medicine on time daily so we don't have to worry about it. Misty met with us, she was very impressive and paid close attention to our needs.
Joan S_56
5
|
May 17, 2024
They bathe me. They're very welcoming.
Provider Response
Alexis C_1
5
|
May 9, 2024
The most helpful part is the availability. I like that they're accommodating, and the people are professional.
Provider Response
Michael R_30
5
|
May 7, 2024
It has relieved my mom from having to do so much. They provide good quality caregivers who are friendly and professional.
Provider Response
Lou Anna C
5
|
May 2, 2024
They help with every day living. I like everything about them.
Provider Response
Ruby B_3
5
|
April 24, 2024
She really likes Lesandra. When she came in her eyes lit up. There is always room for improvement. I like the notebook and the recording of what was done in the session with them.
Provider Response
Sandra G_17
5
|
April 24, 2024
They have helped her feel more comfortable with her day to day routine. They have been really easy to work with.
Provider Response
John F_12
4
|
April 17, 2024
I'm working, so it provides me with a sense of security that he's being cared for. For my loved one, it's a safety factor since they can't make great independent decisions on their own right now. The agency is responsive. They need to improve on handling communication between caregivers.
Provider Response
Connie G_8
5
|
April 4, 2024
I could not survive without them. They have provided dependable care. They have never disappointed me. Any time I call, they are there and they take care of what I need.
Provider Response
Anonymous_1712239028
5
|
April 4, 2024
They did their job. I like that they were professional, kind, and very timely with their responses.
Provider Response
George N_2
5
|
April 2, 2024
Just being here for my husband and myself has helped out so much. I cannot leave him home alone. They have been so helpful and the people that they have been sending have been very helpful.
Provider Response
Ellen T_6
4
|
March 20, 2024
It helps a lot because I am working still and Bob still needs the help. It is really good. I like our worker Antoinette. She is prompt and competent.
Provider Response
Michael K_21
5
|
February 23, 2024
They helped the most with the sitters being here in the day and evening. I liked the personnel that came out, they were excellent.
Provider Response
Robert "Bob" C_1
5
|
February 6, 2024
It allows me to get things done that I wouldn't be able to get to if I were caregiving constantly. It also allows me to get out of the house to run errands and do things for myself. For the most part, they are very responsive, and our regular caregiver is excellent.
Provider Response
Vic K
5
|
February 2, 2024
They provided folks every time we needed them on the schedule. I like the online calendar, that is nice. I like their responsiveness to scheduling, and their caregivers have been good.
Provider Response
Floyd & Mindy H
5
|
February 2, 2024
I like that they are just here, and it gives me freedom to do what I want, and they take care of her and takes some of the responsibilities from me and watch her when she gets up. I like that they are on time, and she just started with a new lady, and they are doing an excellent job.
Provider Response
Helen S_25
5
|
January 19, 2024
They help make the experience positive because they are willing to work with my mother, and do some of the things she needs to get done around the hours. They are accommodating. I would recommend them because her caregiver is very attentive to her and her needs.
Provider Response
Mark Y_1
5
|
January 19, 2024
I just need someone here while I have doctor appointments. I would recommend them because of the quality of the caregivers, and the attention to the details to provide the care.
Charlene W_4
5
|
January 3, 2024
They are ready to jump in when needed. I am not there, but I don't hear any complaints. They have always been good for short term needs.
Kathy W_9
5
|
December 18, 2023
I am not sure what they could do to make it better, but I like that they help her change her clothes. I like that they are always on time. I like that they do what they are supposed to do.
Steve S_33
4
|
December 14, 2023
They help me since I've had a stroke and can't do a lot of the things I used to do. I would recommend them because they have sent me two good caregivers.
Vann/Monte H
5
|
December 8, 2023
They have helped the most by providing care. I like that they were able to get someone in very fast.
Karen V_20
4
|
December 4, 2023
I like having someone to be there while I am out of time. They have been good with finding caregivers to help my mother's daily life.
Paul K_14
5
|
December 4, 2023
They have helped her the most by someone being there to make sure she is safe and does not fall. I would recommend them because the communication that happens.
Provider Response
Anna G_13
5
|
November 9, 2023
I appreciate the little things they do. I feel safe when they are here.
Provider Response
David M_77
5
|
November 3, 2023
The people that they send out do a good job. I like that they have always worked with us on short notice when we did not know we needed somebody.
Provider Response
Marsha G_3
5
|
October 17, 2023
They have been very flexible with changing dates. They have been flexible and the quality of care has been good.
Provider Response
Raquel J
5
|
October 6, 2023
They have just given to my parents, especially my mom, peace of mind, and a time to step away. And my dad is still cared for. They're knowledge of the nutrition that my mom wasn't aware of. I like their communication, follow up, and the care has been good.
Provider Response
Robbie W_1
5
|
September 22, 2023
I like that my mom likes them, and that is all that matters. I like that they seem to do a good job.
Provider Response
Anonymous_2997
5
|
September 20, 2023
They provide consistent care and service. They dependable and they send good people.
Provider Response
Veronica "Bonnie" & Juan C
5
|
September 12, 2023
Both of my parents enjoy Niya, and really like her. They are able to get out and feel safe with her. First, I got to meet one owner, and she was very knowledgeable and kind during the assessment with my family and I. They take the time to follow up and have a great selection of aides available. We have a caregiver that fits perfectly, and the billing system is simple.
Provider Response
Margaret "_4
4
|
September 5, 2023
They have made my experience positive by being prompt in taking care of us. I like the company because I have been blessed with their services.
Provider Response
Melinda P_3
5
|
August 21, 2023
It's very helpful and I'm satisfied. They've provided good help. I would recommend Right at Home to others because they're very helpful and dependable.
Provider Response
Rodney H
5
|
August 11, 2023
The agency has given a lot of positive feedback, and my mother likes this agency. I like the responsiveness of the management and caregiver.
Provider Response
Teresa H_6
5
|
August 2, 2023
MY caregivers take care of me all day long, every day. They take care of everything. I like that they're always willing to listen and talk to find solutions to problems that I may have.
Provider Response
Eleanor W
5
|
August 2, 2023
It has been a difficult relationship. We could get by without the care and we need the care and need it 24/7. I like the product they offer being able to get caregivers.
Provider Response
Pat C_18
5
|
July 10, 2023
It has done wonders for her. They always come on time.
Provider Response
1) J
5
|
July 8, 2023
They made my life easier by not having to worry about her getting out and getting lost. I would recommend them because I thought they did a great job.
Provider Response
Dilma K_1
5
|
July 6, 2023
They just assist me with my daily routines. I like the consistency and if you have any concerns, they do their best to take care of them.
Provider Response
Vicki B_14
5
|
June 27, 2023
They have helped them most by listening and adapting to what we need. I really respect the attention to cleanliness and hygiene. I would recommend them because they are very professional and had good communication with the central office staff.
Provider Response
Elizabeth F_9
5
|
June 21, 2023
They make sure she gets her medication and makes sure she gets her meals. They should let us know when to refill her medications.
Provider Response
Anonymous_5948
5
|
June 13, 2023
They communicate and check in on the patient. Sometimes they come by.
Provider Response
Kevin M_23
5
|
June 9, 2023
They are helpful, and he is able to stay more independent. They are reliable for the most part.
Provider Response
Steven L_7
4
|
June 9, 2023
They've been great there is nothing that they're lacking that I can think of. I like that they're reliable.
Provider Response
Stephanie G_9
2
|
June 8, 2023
It is so expensive that I have to do most of the work myself and keep their work to a bare minimum. I am sort of unhappy with them. They do okay, but I had too many problems with them. They couldn't take care of things in the beginning; they are learning on the job.
Provider Response
James H_55
5
|
May 19, 2023
When we first started with the agency the client couldn't move or speak, and the caregivers talked to him as they did things and would let him know before they do anything. Now the client can move his hand a little bit. I have great support from them because my husband is bedbound, and he can't speak but the caregivers' skills are amazing and they are so gentle and personal with the client.
Provider Response
Risa P
5
|
May 12, 2023
They spend quality time with my mom. They are very caring.
Provider Response
Chris S_18
4
|
May 11, 2023
I think my mom needed more care; she is now in a facility. I am not receiving services from right at home anymore. I like that they are very responsive. We are dealing with a lot of stuff when dealing with my mother. There are a lot of times calling people. I don't live in the same state. It can be difficult to answer the phone. I will text and call the caregiver I receive a response.
Provider Response
Joe D_14
5
|
May 8, 2023
The services have helped me tremendously due to the fact that I'm in charge of her. I don't have to spend much time when Maxine's there. I would recommend Right at Home because they are professional and dependable.
James B_41
4
|
May 5, 2023
Right at Home has given my mom consistency of caregivers. I would like them to improve their training of new caregivers.
Provider Response
Mark S_31
5
|
May 4, 2023
They have lessened the workload on me and tend to my father's needs. I like that they are good at communicating.
Provider Response
Florine P
3
|
May 2, 2023
One caregiver brought her dog and that ended up being kind of a mess. Maybe just listen to what I ask them to do. I let them know what he could eat or drink, and I am not sure if they even gave him the food. I really like it when we can get the same person. I am not sure what they could do, but I have had some issues with the caregivers. Some caregivers are helpful, land some just sit and watch him.
Provider Response
Alejandro M
5
|
April 19, 2023
It has been helpful just having someone be there when I am not there. They are personable.
Lisa D_24
4
|
April 19, 2023
They have helped a lot, though. When they got to know my mother-in-law, she was comfortable enough to where I could leave. At the very beginning, it was hard to get coverage. I could tell they were moving things around.
Provider Response
Mary M_83
5
|
April 5, 2023
It definitely helped us have the comfort that she was getting the care she needed. They have been very kind and accommodating.
Provider Response
Miguel T
4
|
April 5, 2023
I like that I have someone here when I need it. I have to remind them often about my mom's care.
Anonymous_6478
5
|
March 15, 2023
They allow me to go to work. They check in with me to see how things are going. I like that they are easy to work with and I can call and schedule shifts. They have never not filled shifts.
Provider Response
Deborah R_7
5
|
March 15, 2023
She is really good at doing the light housecleaning and can style my mom's hair and we loved. She is a keeper. I like that they are available and have always been there for us. They are easy to get a hold.
Provider Response
Laurie A_4
5
|
March 3, 2023
They are flexible and easy to work with. I like everything! They have flexibility and quality personnel and caregivers.
Provider Response
Stacie C
5
|
March 2, 2023
I like that she has been so helpful with my mom. I really like Lidia, and she has made our stay with the agency nice.
Provider Response
Vicki G_1
5
|
February 13, 2023
They were quick to fulfill my requests on short notice. They are very kind, and the workers all showed up, which we really appreciated.
Provider Response
Anonymous_6965
3
|
February 13, 2023
They could hire more qualified caregivers. They could improve with being more reliable and better training.
Provider Response
Roselyn R
5
|
February 8, 2023
Patricia helps my mom and it gives me peace of mind. We are excited with our current lady but there is a learning curve.
Provider Response
Alice F_3
5
|
February 4, 2023
They visit with me, and give us suggestion on how to make our lives easier. They are always here exactly when they say they are going to be.
Provider Response
William K_11
5
|
February 2, 2023
They see that he is well taken care of. There is always checking. They are efficient and I am there everyday and they seem to be taking great care.
Provider Response
Anonymous_6831
5
|
December 21, 2022
The agency has made decisions about our medical care. The agency is willing to do whatever I ask them to do. They're cooperative, helpful, and they take care of it.
Provider Response
Tiffany N
5
|
December 7, 2022
Everyone's doing a good job. I like their consistency.
Provider Response
Bruce S_11
5
|
December 5, 2022
They have really tried to get to know my mother. I like that they have good interaction with us from the office.
Provider Response
Patricia H_33
5
|
December 2, 2022
They've done what they said they would do. They are dependable. They come when they say they will.
Provider Response
James N_17
4
|
November 22, 2022
I appreciate the personal attention. I like that they're personable.
Provider Response
Monique D
4
|
November 3, 2022
They relieve me from care duties. They could have better communication with their caregivers.
Provider Response
Barbara C_49
5
|
October 4, 2022
The caregivers are great about making sure she takes her medications and eats only healthy foods. Communicate is good. They keep in contact with me all the time. I can see daily updates and pictures of her.
Provider Response
Craig C_3
5
|
September 21, 2022
Their feedback and their care has made a positive impact. I like the agency's staff.
Provider Response
Sandra R_28
5
|
August 1, 2022
It's mostly her because she is bedridden so there is not much they can do for her. I really like that they are very flexible with us.
Angela T_6
5
|
July 19, 2022
I have felt comfortable when I leave the home and I leave my mom with the caregiver. I like that everyone that has come into my home has been kind and professional.
Provider Response
Marisa L_1
4
|
July 8, 2022
The provider could give us more communication on the schedule. I like this agency because they are attentive.
Paul & Betty G
5
|
July 7, 2022
They provided transportation for the most part. They did what we need.
Bernice H_4
2
|
July 2, 2022
They could be on time and give a consistent caregiver. They could have more professional caregivers come in.
Provider Response
Anonymous_6221
3
|
June 8, 2022
Right now, I have a caretaker that is only serving me 13 hours a week. They need to be able to provide a backup in case my caretaker is unable to take me to a doctor's office. I would like them to improve their communication. The communication among their staff is very poor.
Cheryl J_3
5
|
June 2, 2022
It helps to have someone take care of my wife so I don't have to do it all myself. They have provided good caregivers.
Anonymous_5308
5
|
May 24, 2022
The caregivers come to take care of Betty and support for her. I like that they are very responisve.
Mary B_106
5
|
May 20, 2022
They take care of whatever her need is. All the workers that we have had here had been really compassionate, helpful; they do their very best.
Russell W_2
5
|
May 9, 2022
They tend to his every need like getting water to keep him hydrated. I really like that they are effective communicators.
Debbie K_10
5
|
May 9, 2022
He really likes the company. He likes that they help to push him to do what he needs to do to take care of himself, such as taking a shower. They stay in good contact and are very flexible with what we need.
Jean D_16
5
|
May 3, 2022
They have provided the care needed. I like that the aide pays attention to my husband.
Anonymous_6057
5
|
May 3, 2022
Right now I'm 88 years old and there are certain parts of me that need help. I need help in bathing and I need help getting around. Everything is harder to do. I like that they are prompt and there's a supervisor who comes every month and double checks on anything. If they think I need something else, they would up the care and they check with me and see if I need anything.
Sharon F_10
5
|
April 19, 2022
They are there and everyone they have sent, he has liked. I like that they are very responsive.
Maria P_11
5
|
April 5, 2022
They have taken the care of my mom, I am not the caregiver anymore so now I can have a relationship with my mother. They were able to give consistent care and its benefits my mom. They get to know her and have a relationship with her.
Anna O_1
5
|
March 17, 2022
I don't have to worry about anything they took care of everything for me. I like the services that Right at Home provides.
Janet P_14
5
|
March 17, 2022
They make sure my mom and dad are looked after so that I can get stuff done. I like the caregivers and management is helpful.
Jane G_8
4
|
February 17, 2022
They could follow what is in the book. They sent some great ladies to my mom and manage her care well.
Anonymous_4623
5
|
February 2, 2022
The caregiver was good to my husband. They sent us a great caregiver.
William "Bill" B_2
4
|
January 4, 2022
They've made my experience positive by providing care for my father in my stead. Something I'd like Right at Home to improve on is their communication.
Robin J_2
5
|
December 20, 2021
She's walking independently and doing self-care now. I like the responsiveness. They're caring and trustworthy.
kay
5
|
December 15, 2021
Employees and owner were very responsive to our needs at a very difficult time
Stephen (_1
5
|
December 7, 2021
I am very glad they are there, they give me assurance that my mom will not be in danger. They are really good at communicating and work hard to fit our schedule.
Malcolm B
5
|
December 7, 2021
They provided comfort and it was reassuring. I like their services.
Anonymous_5554
3
|
December 2, 2021
There were certain nurse aides that were helpful and would do what they were supposed to do. They had some good people and others that were not so good. If one aide got sick, they would not send anyone.
Provider Response
Richard A_11
5
|
November 12, 2021
The caregivers served both my mother and father, so the daily care and companionship was helpful. I liked the quality of care, the quality of the caregivers, and the responsiveness of the management team.
Dorothy E_2
5
|
November 9, 2021
Without them, my husband would need to be in a nursing home. The lady that we have is amazing! She comes in and does what I would do if I could.
Wanda R_4
5
|
November 5, 2021
The quality of the person the assigned seemed to be very knowledgeable. They are responsive to my requests.
Sandra F_8
4
|
October 19, 2021
We had some outstanding caregivers and then two that were awful. The good ones helped me feel like things would go back to normal and that I've got this. I had some really good caregivers, but they should've told me when I signed the contract that they'd have difficulty finding people to come to where I live.
Nancy B_48
5
|
October 7, 2021
I could not make it without the agency and my husband just got out of the hospital and at this point, I am trying to provide care in between both, and without their help, I would be lost. I like the caregivers and the administrative team and the communication is good with them and the clients which are excellent and they are able to respond when we need them.
Pamela T_3
5
|
October 7, 2021
The introduction interview was helpful as they asked what we needed, what we like and didn't like to be able to help find us a good caregiver. The person they sent was very compatible, kind, and met my mother's needs.
Grace E_1
5
|
October 5, 2021
It gave me more free time. It was easy to set everything up.
Danny B_2
5
|
October 4, 2021
They gave me someone who is very in tune with special needs. They are very efficient and caring.
Anonymous_4564
4
|
September 16, 2021
They help David with his personal care and hygiene. They're nice, friendly people who try to please their clients.
David D_22
5
|
September 15, 2021
They give me a better attitude, knowing I don't have to clean. The people that come to help me are fantastic, very professional workers.
Robert B_60
5
|
September 9, 2021
The help is tremendous. I can get out of the house once in a while They have been very helpful and attentive. We like our caregiver.
Juliet S
5
|
August 19, 2021
They did perfect with everything. They were very passionate.
Anonymous_5142
4
|
August 19, 2021
They care for my husband, they bathe him, and they keep him happy. I like the girls that work for me and the people that talk to me on the phone.
Anonymous_5109
2
|
August 9, 2021
They help him with socialization. I need to know the agency better.
Provider Response
Anonymous_5102
5
|
August 9, 2021
They provide peace of mind, that someone is taking care of my wife. I appreciate the caregiver they sent to us.
Anonymous_5112
4
|
August 4, 2021
They take me to my doctor's appointments. I cannot see after my appointments, so the service is very helpful. I really like that they take me places.
David B_42
5
|
July 21, 2021
They had a good attitude and were kind. They were attentive. I like that the ladies they provided were nice. We used them in the rehab facility and in the hospital.
Arden M
5
|
July 12, 2021
They put my mind at ease because I know they're there to watch my mom. I like their communication!
Dr. Lewie T
5
|
July 8, 2021
They aren't here every day, but the days they are, they are very helpful. I like the caregivers.
Warren L_1
4
|
July 8, 2021
Kim makes sure that he gets all the care he needs. We've had some problems with being able to keep someone to come in. My dad has required 24/7 care and we've had a lot of issues with people not showing up, or showing up late.
Jen D_1
4
|
July 7, 2021
They do try their best to work with us. The schedule is constantly changing. They try to switch things all the time. He really likes his caregiver.
Mark C_16
4
|
June 23, 2021
She has 24 hour caregivers, and some caregivers are better than others. They're dependable and they show up.
Renee N_2
5
|
June 22, 2021
There's been a few hiccups, as with anything, but they've been able to work it out and work with me. I appreciate Kim, my point of contact, who is a great communicator, and several of their caregivers.
Cliff J_2
5
|
June 18, 2021
One important thing is that they help the client by relieving us of caring for her. I like how they have been pretty good at sending people to us. We usually get someone to come in, be with her, and converse with her.
Stuart W
4
|
June 15, 2021
They provided her a comforting presence when she went into the nursing home. They should just get an understanding of the patient on the first day instead of the second or third day.
Brooke M
4
|
June 9, 2021
Their care for my mom has been necessary and sufficient. They communicate with me to better take care of my mom.
Mary S_58
5
|
May 17, 2021
They fit our needs. My caregiver will be there for breakfast and lunch.
Carol C_28
4
|
May 17, 2021
I would have changed caregivers for him, if we stayed longer. I only used them for a couple of days, and the old caregiver has come back, so we just decided to go back to them.
Laurie L_3
5
|
May 12, 2021
I think they're doing the best they can right now. They're flexible with schedule changes. The ladies they send are great.
Regina S_1
4
|
May 12, 2021
They help to motivate her. They do a good job. There are several people that work with her. They just need to have patience. There is one of them that is like the sky is always falling. I like how there is a team of people working there.
Sandi W
5
|
May 7, 2021
I think I need to talk to them for more days and time. I like the attention to detail.
Arlene S_3
5
|
May 5, 2021
They are always on time. I like the people they have sent over to help with my wife.
Nancy T_16
4
|
April 28, 2021
Their attention was given to me and they seemed to know what their job entailed. They sent out people that care and I felt that all of them worked hard doing what they are suppose to do and they cared who the patient was.
Cheri P
5
|
April 23, 2021
I had to get someone to stay overnight, and that helped me because he has Alzheimer's and he gets delusional at night. It helped to have someone at night. The girls we had were good.
Daryl T
5
|
April 23, 2021
I had no complaints with the company. We didn't have to worry about my father through the bad storm because they were there for him. The company did a lot with my father and did a good job taking care of him through the bad snow storm.
Janice G_4
5
|
April 8, 2021
They have helped him by just looking after him. They help with bathing and feeding him. I like that they gave us a good caregiver.
Diane C_22
5
|
April 5, 2021
For both of us it's improved our quality of life quite a bit. My mom is able to get her baths regularly so it's good for her health. I don't have to spend the time doing it. They seem to care about what they're doing.
Lucy A_2
5
|
March 18, 2021
They are very good. They have helped most by getting us, Lolita. She is kind and considerate of my family member. Anything he asks for, she takes care of. She also helped me with some things when I ended up hurting my back in January and needing help. I like that they worked with me until we found the right caregiver. They support her and me.
Robert V_13
5
|
March 9, 2021
I really like Margaret who came. They did a great job. I've recommended them to everybody I've spoken with. I was very impressed with Kim, the nurse who came out.
Barbara A_13
5
|
March 4, 2021
They are professional. They are very friendly and very personal.
Muriel R
5
|
March 4, 2021
She does all my shopping and helps me take a shower. She does the laundry. I like the women that helps me. She is very competent and does anything that I ask her to do.
Donna J_8
5
|
March 2, 2021
They took care of her and whatever she needed. I liked the people there. They were friendly to us.
Susan P_20
5
|
February 23, 2021
As the daughter and full time caregiver it allows me to have time away and know they are being taken care of. I like that they have a nurse who does an assessment. Also, that they come and check on the patient. I like how involved they are.
Sandy W_9
5
|
February 8, 2021
They were always reaching out to me to make sure things were going well. They answered all of my questions and were able to work well with our schedule.
Kathy A_5
5
|
February 8, 2021
It has helped her a lot since she is not able to do much herself. I like they provide great care to my mother.
Anonymous_2216
5
|
February 3, 2021
They do not just take care of him physically, they engage with him. They talk with him. They are fair and their management in the office is very, very good. They are very, very good, or I would have changed, I have been there for four years.
Carolyn C_14
5
|
January 27, 2021
The caregivers encourage my mom to get out of bed. They help her feel independent. I really like how they assist us every step of the way. They communicate well with us.
Anonymous_3443
5
|
January 20, 2021
They were always there when I needed them and they gave me a break. I like that they were quick to respond.
Frank F_6
5
|
January 9, 2021
They do household chores that I would normally do. They are on time and pretty much do what we want them to do.
Anonymous_4444
5
|
January 8, 2021
The services make my life easier because the caregivers do things for me so that I don't have to do them myself. The caregivers are nice and helpful.
Lindsay L
5
|
January 7, 2021
I feel like I have had a very positive experience with all the aspects. I was worried at first since we have never done this before. But we have really loved it. I had a really good experience with the care manager. She has gone above and beyond and has made everything so much easier for us.
Andrea G_2
5
|
January 6, 2021
They did the daily care and they tended to the wounds. The people were very responsive and organized.
Tom L_8
4
|
December 21, 2020
They seemed to do pretty much everything that was needed there is nothing they could have done to make her life easier. The agency provided for her needs. I like their responsiveness.
Lorre Y
5
|
December 17, 2020
They have been very helpful with the client since I am not able to be there. They communicate well with me.
Bonnie J_8
5
|
December 14, 2020
When I first came home from the hospital I couldn't walk, and they were able to keep me up with the exercises. They were very encouraging towards me, telling me I would get better eventually. I like that they are always here when they said they would be.
Carol D_22
5
|
December 11, 2020
I get help with my husband who is very ill. She is very able to take care of him. I like the fact that respond right away.
Holland D
5
|
December 3, 2020
The caregivers take me to the doctors, which is helpful. The caregivers are good at doing cleaning.
Martha Dee S
5
|
November 30, 2020
They did what I needed and what I asked them to do. They supply me with what I need.
Leslie F_4
5
|
November 25, 2020
It is the flexibility, it allows me to know she is well cared for. I am just using them for sitters for my mom.
Judee B_1
5
|
November 21, 2020
They just gave us a peace of mind knowing someone else was available to help. They are friendly, compassionate and empathetic.
Stan P
5
|
November 19, 2020
The most helpful part is the hands on care that is being done. The agency has good people.
Guestavia A
5
|
November 19, 2020
They stay in contact and are in the know about what is going on. They have really good quality of care.
Larry K_4
5
|
November 10, 2020
They've been positive. They were always here and seeing to my needs. I liked that they are kind and considerate.
Hugh L
5
|
November 10, 2020
They are able to supply good people. I like that they respond to my inquiries or problems.
Becky M_2
5
|
October 29, 2020
I knew that I could trust them, so I could get some sleep. We have recommended them, they are very responsive. The caregivers were awesome.
Carolyn Z
5
|
October 15, 2020
They have a nurse that is paying attention to our issues that arise then call with recommendations. They are responsive to concerns.
Sue D_7
5
|
October 12, 2020
They took her to her dialysis every other day, that allowed us to be at work, and we could pick her up after work. I liked that they were responsive, everyone they brought out was well liked by Sue.
Anonymous_4154
2
|
October 6, 2020
It is honestly annoying to have them here. They don't give me any pleasure and barely help me. Some of these caregivers are not self starters and I have to tell them constantly what to do.
Provider Response
Barb K
5
|
October 6, 2020
They did as much as they could have what we asked of them. The communication was really good and the caregivers that came really worked with us.
Anonymous_1345
5
|
September 24, 2020
They relieve some of the pressure here to rely on someone. They could have more choices in people to use.
William (_3
5
|
September 22, 2020
They were all willing to do more than we asked them to do since it was a strange situation. I was still here all the time. They were able to respond within a couple of hours and start having someone here full-time. The aides are typically good about exchanging information between each other, too. I like that.
Julie H_12
5
|
September 17, 2020
The caregiver was extremely respectful of my dad's wishes. They were always very professional and wonderful. The aides took good care of my dad.
Raquel G
5
|
August 21, 2020
They take care of the things he needs around the house. He likes to do things on his own. I wish they helped him more with his personal care. They do light cleaning. I like that they found somebody fast enough to take care of my father. They were able to find one person to take care of my father.
John T_16
5
|
August 11, 2020
They've been stellar. They make her day so much better. They are being creative about doing the things she likes to do.They think of ways to engage with her. They are easy to work with. They have good quality and are responsive. It's exceeded our expectations.
Dina P
4
|
July 28, 2020
They have kept it consistent with the caretakers and they match up with my sister and dad. They have gone out of their way to make sure that the caretakers match up. There is a lot of change within the agency so they go and meet with my father and sister so it confuses them. I would prefer that they talk to me or family instead.
Phyllis B_8
5
|
July 28, 2020
They took me where I needed to go. They are nice and clean.
Lori D_7
5
|
July 23, 2020
We could not have gotten through everything without them. The communication was excellent. The staff were phenomenal. I had no complaints.
Terry T_1
5
|
July 16, 2020
The most helpful part was the constant caring that they provided each day. I liked the personnel.
Gloria W_5
5
|
July 16, 2020
I like that it brings someone new to come in and interact with her. I like that they have good service, and good quality of people that come in to be with my mom.
Dorothy P_15
5
|
July 13, 2020
They follow up and contact me. They offer suggestions and I feel like we are part of a team. They are very caring. They follow up and they don't make you feel like you're in this by yourself.
Andrea A_4
5
|
July 8, 2020
My mom didn't fall anymore while they were there. They were easy to work with and they gave a military discount.
Louis "
5
|
March 23, 2020
They don't let my mother have her way, which is good. It helps me a lot. I like that they're very responsive, send really good people and know what they're doing.
Laura C_9
5
|
March 19, 2020
It is great except when you don't have enough money-wise. Now we just don't have to pay someone to come in. I was very happy with the people, the lady who came out first and the caregivers were awesome.
Clifford M_1
4
|
March 12, 2020
I'm glad I have them because I need somebody. I had another heart attack about a year ago and I had to hire somebody to help my wife. I'm not entirely sure what can be improved and what can't, but there's a lot of turnover, which creates problems for me and other people.
Jennifer M_7
5
|
March 10, 2020
The most helpful thing has been the daily living activities that they help out with. I like that they are reliable and very helpful in scheduling and flexibility.
Mike P_5
5
|
February 18, 2020
The most helpful part has been that the caregiver helps my mom to bathe and clean and get dressed. It give us peace of mind that my mom is being taken care of. The caregiver that we have is very friendly.
Richard "Rich"and Bobbie R
5
|
February 14, 2020
They are professional and reliable. They provide care for both of my parents. They are very friendly and responsible.
Anonymous_3409
5
|
February 13, 2020
They are doing things that I can't do, and I have no friends that can do them. I like that they are conscientious.
James "Jim"/Madge F
4
|
January 15, 2020
They have helped the most with giving us the mobility to get around our house. They are very thorough in what they do, and they do a good job.
jcarterag87
5
|
January 1, 2020
When my sister and I were facing some very tough decisions regarding care for our mother in her final weeks, Sandi with Right At Home NW Houston was just the person we needed! She helped us navigate through new and difficult territory with such kindness and compassion, we couldn't have done it without her! Mom received such wonderful, amazing care the last week she was with us, we are just sorry we didn't reach out to Right at Home NW sooner!
Sedonia B
5
|
December 11, 2019
They are there to take care of my mom, who has dementia and doesn't know what is going on. So far, I have had very good service from them and hardly any trouble, and if I need someone, they make it happen for me. I have called in less than 48 hours before, and they have found me a caregiver.
Joan S_21
5
|
December 11, 2019
They jump through hoops to help you out pretty quickly. I have used them twice now. I guess that I have just gotten lucky, and they have always assigned good caregivers that I have fallen in love with and want to keep forever.
Georgia S_1
5
|
December 11, 2019
It gives me a break for a few hours on Monday. The caregiver is wonderful, and we've been using the services for about a year now.
Katherine K_5
5
|
November 23, 2019
It has been a blessing. I'm at the point where my health is limited so much. I am not able to help her as much as I used to. They became my boots on the ground. They have been very helpful. They made it work. She can still go to church on Sundays. They seem to be sincere. They ask good questions. They genuinely care.
Laurence E
5
|
October 23, 2019
They help with relieving me. I am able to run errands. I feel safer knowing that he is being taken care of. The people we have had have been excellent. The last person we had was here for a year and a half.
Constance W
5
|
September 10, 2019
It is a stress relief. I am able to do my work. I cared for her myself for two years before I had them. Based on my experience, we have only had a problem with two of them in a year.
Debra C_4
4
|
September 10, 2019
Our caregiver, who we had to terminate, actually worked well with my mother. She would take my mother on car rides and take her to the store. It was a shame that we had to terminate her. They should improve their standards with regards to who they hire.
Shannon M
4
|
August 16, 2019
They have sent me people I like, and they are always caring. They just seem to be that way. Sometimes, you have certain problems. Lately, everything has been very smooth. I like the idea that they care.
Anonymous_1423
5
|
July 30, 2019
They try to match the caregiver with my husband so he will be comfortable with them and converse with them. They work really hard to make sure we have a caregiver coming.
Andrea C
5
|
July 17, 2019
They care for him every day in the morning. They need to have trained and qualified backup caregivers.
Anonymous4HCP
4
|
May 29, 2019
They help me care for my wife. I would like to see better training for the caregivers.
Susan S
5
|
May 29, 2019
They are good at keeping the same caregiver over time. The caregivers have been nice and competent.
Marilyn O
5
|
May 29, 2019
They were very good. They helped me out the most by staying with me when I took a bath. They were friendly. They came when they said they were coming. They stayed with it. They would have done anything that I asked.
Linda L_1
5
|
May 17, 2019
We will trust. They were prompt and gave us peace of mind that someone was with her. Someone is there with the her. The caregivers really care.
Josephine M
5
|
April 12, 2019
They stay over with my aunt when I go out of town to get shots for my eyes and nobody else can stay with her. They help me to get away. I like them because they have been there when I have needed them.
Dale T_2
5
|
March 14, 2019
They can make my life easier by teaching their people to cook. I like that they provide more services than other places, like making the bed, vacuuming, and doing more around the house.
Ann K_12
3
|
March 14, 2019
They did everything I needed them to do. All my caregivers were friendly and nice, except one. I had one caregiver that I had to tell them not to send back because I had to go shopping but she completely messed up. I only needed maybe two hours of help, but they only did it in four hour increments. I didn't need four hours.
David B_14
4
|
March 14, 2019
I'm pretty much restricted to my bed. They take care of me and change my diapers for me and feed me. They make sure I'm comfortable before I leave. They are pleasant to talk to. We have had two or three representatives sent to us. One is very good. They come in on time and leave on time. They help my wife out and take care of me. I'm very satisfied with the services they are providing.
Delores R_1
5
|
March 14, 2019
They were there when we needed them. They were very business like and punctual.
Jay H_1
5
|
February 26, 2019
They left me alone until I needed help with something. They made sure I was comfortable. They are prompt, nice, polite, and willing to help whenever. They were always on time and there when they were supposed to be.
J K Keiser
5
|
February 20, 2019
When your elder has a change of condition and this agency pulls together a care plan while you are out of town, we knew our loved one was taken care of. They provided trained personnel, LVN did check ins, and owner Sandi provided constant contact with us. In this crisis we were overwhelmed and the agency took the tasks needed and completed them successfully. Our worries were eased knowing he was taken care of with compassion. RAHNWH even helped with Hospice and relocation options. Want to have someone care for your loved one as their own. This company is it.
Daniel "Dan" L
5
|
January 25, 2019
It makes my life a lot more pleasant. They give good service.
Anonymous_1226
3
|
January 18, 2019
My loved one isn't very sociable to begin with and they have a pretty sedentary life. It depends a great deal on the care that is needed. Different patients react different ways. They are pretty expensive, but I don't know how other agencies are.
Richard A
5
|
December 18, 2018
They have provided daily care and allowed family members to not have to provide that. They are responsive and have a quality staff.
Margaret S_23
5
|
December 17, 2018
I can't get out of bed by myself as easily as with help. They were always on time and they do really good work.
Linda W
5
|
November 20, 2018
They help her change her Depends at night, guide her and help her get ready for bed, and help her at night if she needs anything. They have taken excellent care of my parents for several years. They take care of her all night.
Donna J
5
|
November 13, 2018
They helped me get outside and go grocery shopping. They were there if I needed them. I had to have the caregivers do stuff for me that I couldn't do. I only have one complaint, and that is the bookkeeping. Everybody that they sent me was professional and of high quality.
Rhonda F
5
|
October 23, 2018
She would not be able to be there without them. I have recommended people already. They are very dependable. I haven't had any problems with them providing care at all.
Durairaj A
4
|
September 28, 2018
It makes a difference if someone comes to help us out. $18 an hour is too expensive, but the city pays for us.
Jaime P
4
|
September 27, 2018
I think the person that was hired to take care of her could have been more proactive. She sat in a chair and did nothing. I liked the owner, and I think she is very good. The other administrative people and the service are good.
Jackie M_4
5
|
September 19, 2018
They have helped by having someone here to take care of me. They are dependable.
Jennifer D_2
5
|
September 19, 2018
My dad is not as stressed as he was before because he knows who coming. They could convince my father to do a few things, but I don't think they could do that. They are very caring, they communicate well, and they provide good care for my parents.
Gerald1948
5
|
September 18, 2018
You are going to make mistakes when it comes to hiring caregivers. I did. Before hiring Right At Home I had 3 different companies. Finally I was introduced to Right At Home and what a wonderful surprise it was. Their caregivers are wonderful and took great care to make my wife as comfortable as possible. My family was so pleased. You have a choice to hire any caregivers you want but you’d be ecstatic if you chose Right At Home. My family and I are estatic.
Doug H_1
5
|
September 13, 2018
The care was critical and in the hours they were there they helped to feed her and made sure that she was safe at night. I thought that the people who cared for her were honestly caring, and seemed like they were thinking about my mom's situation.
Yvette S
5
|
September 13, 2018
I would like it if they had more flexible hours. They are somewhat accommodating.
Geraldine A
5
|
August 24, 2018
They've made my life easier in every way you can think of. They are excellent.
Ingrid F
5
|
August 17, 2018
They make sure my mother-in-law is well cared for. They have plenty of knowledge and they are very helpful. They're always accessible.
Juanita A
4
|
August 10, 2018
I don't think they could have made his life easier, but they did give me good tips on how to help him. I had a problem when I first started up with them. They said they would have a return visit with the owner or the caregiver, and then they never showed up.
Sandra K
5
|
July 18, 2018
The service was absolutely wonderful. They were very kind, considerate, and helpful. They were they there when I needed them. They were very prompt and kind to my mom. They were easy to talk to and I felt like I was in good hands.
Anonymous3HCP
5
|
July 18, 2018
We are both handicapped and we both need help. The people seem very well qualified.
Nancy B
5
|
July 18, 2018
They have given me insight as to how other people live. They also remind that there are good people in this world. They have had someone available when I have needed them.
Dean S
4
|
July 14, 2018
Some of the helpers are very good, and some seem to not be so great. There was one caregiver that didn't know how to operate a coffee maker. The ones who my loved one really enjoys are the ones who cook the meals that she likes. They could have less turnover with helpers.
John S
5
|
June 27, 2018
They were reliable, everybody showed up on time, and they were able to fulfill their duties. They were flexible with us. The owner went above and beyond for us in finding nurse practitioner who could come out and do an evaluation for her before we signed up.
Kate S_2
4
|
June 26, 2018
It has had a wonderful impact because the caregiver treats him with kindness and is always reliable. Four days a week we have a caregiver who is reliable and compassionate. We tried to get another caregiver for the other days, and they told us they would send someone to evaluate and then get back to us. They sent someone who was horrible and had a bad attitude. There has been a lack of communication from the office. After I called and asked that they not return, they informed me it would be a week before getting someone else. Then, someone else showed up and we were not informed that they were coming.
Nancy F_3
5
|
June 21, 2018
They impacted me by providing compassionate service. They were able to provide excellent and compassionate services.
Grace L
4
|
June 15, 2018
They have helped by being here and doing the things that are hard for me to do. One thing that they could improve on is by coming back to the facilities. I like that they are very efficient.
Nathaniel K
4
|
May 25, 2018
They get my mom to appointments. They are consistent. They've never failed to pick up my mom. Today at my mom's appointment, they were having a little difficulty finding the doctor's office, so maybe they need a little front end work to help them figure out what they're supposed to be doing; that would be helpful.
Yvette D_3
4
|
May 22, 2018
The caretaker would spend time with my mom and took care of her. We went through a couple of caregivers, and the last one needed more training. I liked the communication from them.
Becky C
5
|
May 15, 2018
I will use them more often in the future because until now it's been all over the place. My mom can stay at home with someone and it helps me get out of the house. They are flexible with scheduling and I can book them when I need them.
Esther C
5
|
May 15, 2018
They send me the caregiver I need. Well, the lady that comes for me is a fantastic person, and we are really happy with her.
Susan B
5
|
May 10, 2018
We don't have to do laundry anymore. They are willing to change the schedule when they need to.
Alice H
5
|
April 26, 2018
They were very professional. They were company for my mom and were sitters for her.
Michelle E
4
|
April 19, 2018
They always arrive right on time. They arrive at the certain time they say they'll be here, and they do a good job. Right at Home gives me the opportunity to do what I need to do, and I know that someone is here to take care of my wife.
Jane C
5
|
March 23, 2018
They offer the best care. They support me with my health problems.
Jerry H
5
|
March 19, 2018
They are very dependable and do what we need them to. It gives my mom a higher quality of life. They keep her clean.
Anonymous2HCP
5
|
March 15, 2018
I like my caregiver a lot. The caregiver doesn't try to come in and takeover. They ask what I want to do and what I want to eat. They are receptive to me.
Sara G
3
|
March 9, 2018
The office staff is pitiful. They need to train the office staff, and a manager needs to be onsite to make sure they do their job. The caregiver is great and helps me a lot. She provides companionship as well as the service that I need.
Sherrie U
5
|
March 9, 2018
The young lady that comes twice a day is very attentive and calls when she thinks she wont be here for the evening. She makes sure that he took his medicine and checks his blood pressure. She counts out his 22 medicines that he takes and fixes breakfast and dinner.
Leslie S
5
|
December 18, 2017
Right at Home was very pleasant, kind, and accommodating with my schedule. The caregivers were comfortable and professional. Right at Home made my life easier because I could not drive at all and they drove me to the places I needed to go.
Barbara G_4
4
|
December 14, 2017
Right at Home is very prompt and has no problems in doing what I ask of them. Right at Home has helped me increase my mobility.
Lynn K
4
|
December 11, 2017
Right at Home is great because they are all so friendly. Right at Home has made life easier by keeping everything clean for me.
Deb O
4
|
November 18, 2017
I would tell a friend that Right at Home is friendly towards my loved one. My loved one looks forward for the caregiver once a week because she can have a good time with her company.
Anonymous
3
|
November 14, 2017
I have had 8 no-show sitters in the last 3 weekends, and they do not even call me back. They say they are getting their messages but no one ever calls me back. I asked for the schedule, and I got a no-show and I am wondering if Right at Home is going out of business because I am appalled by this. I am at home taking care of my loved one, and it did take a long time to find the right fit. My problems arose when they started to not show-up after that. Three times they have sent 2 sitters at the same time, and they have also sent very incompetent sitters.
Stanley B
4
|
November 9, 2017
Right at Home has had reliable caregivers. The caregivers prepare meals and provide great companionship.
John M
5
|
November 9, 2017
Right at Home is dependable because I never wondered about them, and they were always there. Right at Home helped immensely with the care.
Kathy C
5
|
November 9, 2017
Right at Home was so helpful and always the people that were suppose to show up showed up. They send good, conscientious and caring people. The administration at the office was always so helpful and courteous and prompt at getting back to me. I just felt peace of mind when Right at Home was with my mom. They did good care.
Mildred M_4
5
|
October 14, 2017
Right at Home do a pretty good job. The caregivers helpers help me with my personal hygiene.
Anonymous_967
5
|
October 14, 2017
I would tell a friend that Right at Home has very very good helpers that do whatever they can for my loved one. Right at Home makes my loved one's life easier by making sure that they take their medicine, keep them company, take them out, cook for them, and take very good care of them.
Marianne S_1
5
|
October 12, 2017
The service from Right at Home is pretty good. They do what they say they will do. There are some times when the caregivers are a little bit early, but that's good. The biggest complaint I have would be that they send me a schedule of when the caregivers will be there, and they have trouble getting the right number of people needed to provide the care. There are some holes in the schedule that don't get filled until later. The caregivers from Right at Home do the washing when necessary, clean the dishes, and seem to look at the client in a good way when taking care of her.
Patricia C_1
4
|
September 28, 2017
I would tell a friend that Right at Home provided reliable services. Right at Home's services gave me one less thing to worry about during a stressful time.
Brenda M_2
5
|
September 20, 2017
Right at Home rearranges schedules if I need them to, they fit with me. Right at Home helps me and assists me.
Edgar G_1
4
|
September 13, 2017
Right at Home provides the services we want and takes care of the paperwork. Right at Home only comes for three hours,twice a week.
Anonymous_466
4
|
August 22, 2017
Right at Home was very friendly, punctual, and dependable. The client was already in a facility when Right at Home started visiting them and so the impact of the services wasn't very large.
Marcie J
5
|
August 17, 2017
Right at Home is easy to work with, has quality caregivers, and will help with anything that you will need. The services from Right at Home helped our family quite a bit and provided peace of mind knowing that our loved one was taken care of correctly.
Pat W_3
4
|
August 14, 2017
Right at Home responded in a very timely manner and gave us the help that we needed immediately. Right at Home made her life better by meeting our expectation to watch over her over the night.
Patricia P.
4
|
July 17, 2017
Since I only use them every 2 weeks, it's difficult to have the same caregiver, but I have been satisfied with most of them.
Betty96383350
5
|
July 24, 2014
We have been very pleased with all the care given that have stayed with my Dad.
What you can do with Caring
Services and Amenities of Right at Home Northwest Houston in Houston, Texas
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
Bonds & Insurance
- Is Bonded and Insured
Health Services
- Companion Care
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
Companionship & Escort Assistance
- Companionship Services
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Transportation & Shopping
- Transportation Services for General Shopping
About Right at Home Northwest Houston in Houston, Texas
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.Custom Care PlanWe know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.Caregiver Training and Care Supervision When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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