They help with relieving me. I am able to run errands. I feel safer knowing that he is being taken care of.
The people we have had have been excellent. The last person we had was here for a year and a half.
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(832) 786-2426
Reviews of Right at Home Northwest Houston
Home Care Reviews for Right at Home Northwest Houston
October 23, 2019
I am a current client of this provider
October 09, 2019
I am a current client of this provider
They aren't really helping or hindering me. I do what I can do.
They are very nice and thorough. They are always on time.
September 10, 2019
I am a current client of this provider
It is a stress relief. I am able to do my work. I cared for her myself for two years before I had them.
Based on my experience, we have only had a problem with two of them in a year.
September 10, 2019
I am a past client of this provider
Our caregiver, who we had to terminate, actually worked well with my mother. She would take my mother on car rides and take her to the store. It was a shame that we had to terminate her.
They should improve their standards with regards to who they hire.
August 27, 2019
I am a current client of this provider
It gives me some freedom.
I like that they are very responsive and send good people. If, for some reason, I don't like somebody, they replace them promptly.
August 26, 2019
I am a current client of this provider
My husband is happy,. They provide good care for him.
I like the caregiver that they have. They seem to be very competent and on time.
August 16, 2019
I am a current client of this provider
They have been highly responsive to the needs of the client.
I like that they really take an interest in the needs of the client and the family.
August 16, 2019
I am a current client of this provider
They have sent me people I like, and they are always caring. They just seem to be that way.
Sometimes, you have certain problems. Lately, everything has been very smooth. I like the idea that they care.
July 30, 2019
I am a current client of this provider
They try to match the caregiver with my husband so he will be comfortable with them and converse with them.
They work really hard to make sure we have a caregiver coming.
July 29, 2019
I am a current client of this provider
They interact with him. He is wheelchair bound, and they help him exercise.
I like the caretakers that they hire. They are very accommodating.
July 17, 2019
I am a current client of this provider
They care for him every day in the morning.
They need to have trained and qualified backup caregivers.
May 29, 2019
I am a current client of this provider
They help me care for my wife.
I would like to see better training for the caregivers.
May 29, 2019
I am a current client of this provider
They are good at keeping the same caregiver over time.
The caregivers have been nice and competent.
May 29, 2019
I am a past client of this provider
They were very good. They helped me out the most by staying with me when I took a bath.
They were friendly. They came when they said they were coming. They stayed with it. They would have done anything that I asked.
May 17, 2019
I am a current client of this provider
They give the care that we need, and that makes life easier.
They are doing alright and do good work.
May 17, 2019
I am a past client of this provider
We will trust. They were prompt and gave us peace of mind that someone was with her.
Someone is there with the her. The caregivers really care.
April 11, 2019
I am a current client of this provider
They stay over with my aunt when I go out of town to get shots for my eyes and nobody else can stay with her. They help me to get away.
I like them because they have been there when I have needed them.
April 11, 2019
I am a current client of this provider
We run into some caregivers who aren't willing to do things for us, and they will argue with us. It takes a while to find good ones.
They should send better qualified caregivers.
March 14, 2019
I am a current client of this provider
They can make my life easier by teaching their people to cook.
I like that they provide more services than other places, like making the bed, vacuuming, and doing more around the house.
March 14, 2019
I am a past client of this provider
They did everything I needed them to do. All my caregivers were friendly and nice, except one. I had one caregiver that I had to tell them not to send back because I had to go shopping but she completely messed up.
I only needed maybe two hours of help, but they only did it in four hour increments. I didn't need four hours.
March 14, 2019
I am a current client of this provider
I'm pretty much restricted to my bed. They take care of me and change my diapers for me and feed me. They make sure I'm comfortable before I leave. They are pleasant to talk to.
We have had two or three representatives sent to us. One is very good. They come in on time and leave on time. They help my wife out and take care of me. I'm very satisfied with the services they are providing.
March 14, 2019
I am a past client of this provider
They were there when we needed them.
They were very business like and punctual.
February 25, 2019
I am a past client of this provider
They left me alone until I needed help with something. They made sure I was comfortable.
They are prompt, nice, polite, and willing to help whenever. They were always on time and there when they were supposed to be.
February 25, 2019
I am a current client of this provider
They have helped the most by providing me with time away to do my job. My loved one is attached to the caregivers and I like the attention of the caregivers.
In the beginning, they send me people that are good fits for my loved one.
February 20, 2019
I am a past client of this provider
When your elder has a change of condition and this agency pulls together a care plan while you are out of town, we knew our loved one was taken care of. They provided trained personnel, LVN did check ins, and owner Sandi provided constant contact with us. In this crisis we were overwhelmed and the agency took the tasks needed and completed them successfully. Our worries were eased knowing he was taken care of with compassion. RAHNWH even helped with Hospice and relocation options. Want to have someone care for your loved one as their own. This company is it.
January 25, 2019
I am a current client of this provider
It makes my life a lot more pleasant.
They give good service.
January 18, 2019
I am a current client of this provider
My loved one isn't very sociable to begin with and they have a pretty sedentary life.
It depends a great deal on the care that is needed. Different patients react different ways. They are pretty expensive, but I don't know how other agencies are.
December 18, 2018
I am a current client of this provider
They have provided daily care and allowed family members to not have to provide that.
They are responsive and have a quality staff.
December 17, 2018
I am a past client of this provider
I can't get out of bed by myself as easily as with help.
They were always on time and they do really good work.
December 11, 2018
I am a current client of this provider
They have helped in a lot of different ways, they are there to help me with cooking, cleaning, ironing, and vacuuming. They help with anything that needs to be done.
I am very pleased with them. They send people when they say they are going to send them. Most of them have been polite.
November 19, 2018
I am a current client of this provider
They help her change her Depends at night, guide her and help her get ready for bed, and help her at night if she needs anything.
They have taken excellent care of my parents for several years. They take care of her all night.
November 12, 2018
I am a past client of this provider
They helped me get outside and go grocery shopping. They were there if I needed them. I had to have the caregivers do stuff for me that I couldn't do.
I only have one complaint, and that is the bookkeeping. Everybody that they sent me was professional and of high quality.
October 23, 2018
I am a current client of this provider
She would not be able to be there without them.
I have recommended people already. They are very dependable. I haven't had any problems with them providing care at all.
October 10, 2018
I am a current client of this provider
They have just been doing day care, but they will start doing 24-hour care. They make sure that the medication is taken on time and correctly.
The caregivers have been really supportive, friendly, and helpful.
October 10, 2018
I am a current client of this provider
I am able to get out and do things that I need to do. They look after my husband.
They are dependable. They are very thorough. They do a very good job. It is everything I wanted.
September 28, 2018
I am a current client of this provider
It makes a difference if someone comes to help us out.
$18 an hour is too expensive, but the city pays for us.
September 27, 2018
I am a past client of this provider
I think the person that was hired to take care of her could have been more proactive. She sat in a chair and did nothing.
I liked the owner, and I think she is very good. The other administrative people and the service are good.
September 19, 2018
I am a current client of this provider
They have helped by having someone here to take care of me.
They are dependable.
September 19, 2018
I am a current client of this provider
My dad is not as stressed as he was before because he knows who coming. They could convince my father to do a few things, but I don't think they could do that.
They are very caring, they communicate well, and they provide good care for my parents.
September 18, 2018
I am a current client of this provider
You are going to make mistakes when it comes to hiring caregivers. I did. Before hiring Right At Home I had 3 different companies. Finally I was introduced to Right At Home and what a wonderful surprise it was.
Their caregivers are wonderful and took great care to make my wife as comfortable as possible. My family was so pleased.
You have a choice to hire any caregivers you want but you’d be ecstatic if you chose Right At Home.
My family and I are estatic.
September 13, 2018
I am a past client of this provider
The care was critical and in the hours they were there they helped to feed her and made sure that she was safe at night.
I thought that the people who cared for her were honestly caring, and seemed like they were thinking about my mom's situation.
September 13, 2018
I am a current client of this provider
I would like it if they had more flexible hours.
They are somewhat accommodating.
August 28, 2018
I am a current client of this provider
I get to sleep some. They have probably helped me, if I can't have enough energy to take care of him, that's not good.
They are very professional and they try to get a good fit. We had a few bumps at the beginning, but they were right there to fix that.
August 24, 2018
I am a current client of this provider
They've made my life easier in every way you can think of.
They are excellent.
August 17, 2018
I am a current client of this provider
They make sure my mother-in-law is well cared for.
They have plenty of knowledge and they are very helpful. They're always accessible.
August 09, 2018
I am a past client of this provider
I don't think they could have made his life easier, but they did give me good tips on how to help him.
I had a problem when I first started up with them. They said they would have a return visit with the owner or the caregiver, and then they never showed up.
July 18, 2018
I am a current client of this provider
I don't think I would be able to take care of my husband if it wasn't for their help.
I have an excellent caregiver because I don't have to be telling her what to do.
July 18, 2018
I am a past client of this provider
The service was absolutely wonderful. They were very kind, considerate, and helpful. They were they there when I needed them.
They were very prompt and kind to my mom. They were easy to talk to and I felt like I was in good hands.
July 18, 2018
I am a current client of this provider
We are both handicapped and we both need help.
The people seem very well qualified.
July 18, 2018
I am a current client of this provider
They have given me insight as to how other people live. They also remind that there are good people in this world.
They have had someone available when I have needed them.
July 13, 2018
I am a current client of this provider
Some of the helpers are very good, and some seem to not be so great. There was one caregiver that didn't know how to operate a coffee maker. The ones who my loved one really enjoys are the ones who cook the meals that she likes.
They could have less turnover with helpers.
June 28, 2018
I am a current client of this provider
They help with dressing, undressing, some toileting, cleaning the house, laundry, dishes, and monitoring my loved one.
They aren't on time. They need caregivers that are more knowledgeable.
June 27, 2018
I am a past client of this provider
They were reliable, everybody showed up on time, and they were able to fulfill their duties. They were flexible with us.
The owner went above and beyond for us in finding nurse practitioner who could come out and do an evaluation for her before we signed up.
June 26, 2018
I am a current client of this provider
It has had a wonderful impact because the caregiver treats him with kindness and is always reliable.
Four days a week we have a caregiver who is reliable and compassionate. We tried to get another caregiver for the other days, and they told us they would send someone to evaluate and then get back to us. They sent someone who was horrible and had a bad attitude. There has been a lack of communication from the office. After I called and asked that they not return, they informed me it would be a week before getting someone else. Then, someone else showed up and we were not informed that they were coming.
June 21, 2018
I am a past client of this provider
They impacted me by providing compassionate service.
They were able to provide excellent and compassionate services.
June 15, 2018
I am a current client of this provider
They have helped by being here and doing the things that are hard for me to do. One thing that they could improve on is by coming back to the facilities.
I like that they are very efficient.
May 25, 2018
I am a current client of this provider
They get my mom to appointments.
They are consistent. They've never failed to pick up my mom. Today at my mom's appointment, they were having a little difficulty finding the doctor's office, so maybe they need a little front end work to help them figure out what they're supposed to be doing; that would be helpful.
May 22, 2018
I am a past client of this provider
The caretaker would spend time with my mom and took care of her. We went through a couple of caregivers, and the last one needed more training.
I liked the communication from them.
May 15, 2018
I am a current client of this provider
I will use them more often in the future because until now it's been all over the place. My mom can stay at home with someone and it helps me get out of the house.
They are flexible with scheduling and I can book them when I need them.
May 15, 2018
I am a current client of this provider
They send me the caregiver I need.
Well, the lady that comes for me is a fantastic person, and we are really happy with her.
May 10, 2018
I am a current client of this provider
We don't have to do laundry anymore.
They are willing to change the schedule when they need to.
April 26, 2018
I am a past client of this provider
They were very professional. They were company for my mom and were sitters for her.
April 19, 2018
I am a current client of this provider
They always arrive right on time. They arrive at the certain time they say they'll be here, and they do a good job. Right at Home gives me the opportunity to do what I need to do, and I know that someone is here to take care of my wife.
March 23, 2018
I am a current client of this provider
They offer the best care. They support me with my health problems.
March 19, 2018
I am a current client of this provider
They are very dependable and do what we need them to. It gives my mom a higher quality of life. They keep her clean.
March 14, 2018
I am a current client of this provider
I like my caregiver a lot. The caregiver doesn't try to come in and takeover. They ask what I want to do and what I want to eat. They are receptive to me.
March 09, 2018
I am a current client of this provider
The office staff is pitiful. They need to train the office staff, and a manager needs to be onsite to make sure they do their job. The caregiver is great and helps me a lot. She provides companionship as well as the service that I need.
March 09, 2018
I am a current client of this provider
The young lady that comes twice a day is very attentive and calls when she thinks she wont be here for the evening. She makes sure that he took his medicine and checks his blood pressure. She counts out his 22 medicines that he takes and fixes breakfast and dinner.
December 18, 2017
I am a past client of this provider
Right at Home was very pleasant, kind, and accommodating with my schedule. The caregivers were comfortable and professional. Right at Home made my life easier because I could not drive at all and they drove me to the places I needed to go.
December 14, 2017
I am a current client of this provider
Right at Home is very prompt and has no problems in doing what I ask of them. Right at Home has helped me increase my mobility.
December 11, 2017
I am a current client of this provider
Right at Home is great because they are all so friendly. Right at Home has made life easier by keeping everything clean for me.
November 17, 2017
I am a current client of this provider
I would tell a friend that Right at Home is friendly towards my loved one. My loved one looks forward for the caregiver once a week because she can have a good time with her company.
November 14, 2017
I am a current client of this provider
I have had 8 no-show sitters in the last 3 weekends, and they do not even call me back. They say they are getting their messages but no one ever calls me back. I asked for the schedule, and I got a no-show and I am wondering if Right at Home is going out of business because I am appalled by this. I am at home taking care of my loved one, and it did take a long time to find the right fit. My problems arose when they started to not show-up after that. Three times they have sent 2 sitters at the same time, and they have also sent very incompetent sitters.
November 09, 2017
I am a current client of this provider
Right at Home has had reliable caregivers. The caregivers prepare meals and provide great companionship.
November 09, 2017
I am a past client of this provider
Right at Home is dependable because I never wondered about them, and they were always there. Right at Home helped immensely with the care.
November 09, 2017
I am a past client of this provider
Right at Home was so helpful and always the people that were suppose to show up showed up. They send good, conscientious and caring people. The administration at the office was always so helpful and courteous and prompt at getting back to me. I just felt peace of mind when Right at Home was with my mom. They did good care.
October 13, 2017
I am a current client of this provider
Right at Home do a pretty good job. The caregivers helpers help me with my personal hygiene.
October 13, 2017
I am a current client of this provider
I would tell a friend that Right at Home has very very good helpers that do whatever they can for my loved one. Right at Home makes my loved one's life easier by making sure that they take their medicine, keep them company, take them out, cook for them, and take very good care of them.
October 12, 2017
I am a current client of this provider
The service from Right at Home is pretty good. They do what they say they will do. There are some times when the caregivers are a little bit early, but that's good. The biggest complaint I have would be that they send me a schedule of when the caregivers will be there, and they have trouble getting the right number of people needed to provide the care. There are some holes in the schedule that don't get filled until later. The caregivers from Right at Home do the washing when necessary, clean the dishes, and seem to look at the client in a good way when taking care of her.
September 28, 2017
I am a past client of this provider
I would tell a friend that Right at Home provided reliable services. Right at Home's services gave me one less thing to worry about during a stressful time.
September 20, 2017
I am a current client of this provider
Right at Home rearranges schedules if I need them to, they fit with me. Right at Home helps me and assists me.
September 13, 2017
I am a past client of this provider
Right at Home provides the services we want and takes care of the paperwork. Right at Home only comes for three hours,twice a week.
August 22, 2017
I am a past client of this provider
Right at Home was very friendly, punctual, and dependable. The client was already in a facility when Right at Home started visiting them and so the impact of the services wasn't very large.
August 17, 2017
I am a past client of this provider
Right at Home is easy to work with, has quality caregivers, and will help with anything that you will need. The services from Right at Home helped our family quite a bit and provided peace of mind knowing that our loved one was taken care of correctly.
August 14, 2017
I am a past client of this provider
Right at Home responded in a very timely manner and gave us the help that we needed immediately. Right at Home made her life better by meeting our expectation to watch over her over the night.
July 17, 2017
I am a current client of this provider
Since I only use them every 2 weeks, it's difficult to have the same caregiver, but I have been satisfied with most of them.
October 27, 2016
I am a current client of this provider
Wonderful to me and for me.
January 17, 2015
I am a past client of this provider
Moving my elderly Dad from CA to TX was very emotional and overwhelming. We feel so blessed to have met Sandi Heintz the Owner of Right at Home NW. Sandi sincerely cared about my Dad's and my families well being. She is very knowledgable and is always there for guidance and support. My Dad enjoyed the visits with his caregiver. They talked, had lunch. went for haircuts and his favorite, trips to DQ ice cream! We will be forever grateful for Sandi - Right at Home NW for the wonderful, peaceful memories we have with my Dad before he passed away.
January 07, 2015
I am a past client of this provider
We used Right at Home for my family member with Alzheimer's. Our initial consultation with owner, Sandi, was very informative and it helped guide us with options of how Right at Home NW Houston could help. It was delightful that care giving was set up based on the need of our loved one. It was very peaceful to see the genuine caring nature of the employee. All calls to the office were handled immediately and all appointments were promptly achieved and on time. When our loved one passed, Sandi made several inquiries to just check on us. This company has a true and given nature of compassion and integrity. When the need arises again, we will definitely use Right at Home NW Houston with no doubt and in confidence in this company.
July 24, 2014
I am a current client of this provider
We have been very pleased with all the care given that have stayed with my Dad.
About Right at Home Northwest Houston
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.
