New Frontier Home Care

Offers Home Care

8 Reviews
Call (800) 973-1841
New Frontier Home Care (800) 973-1841

Reviews of New Frontier Home Care

8 Reviews Write a review

Home Care Reviews for New Frontier Home Care

April 06, 2019

By Jannette S.

I am a current client of this provider

When my great aunt had an unexpected fall that required surgery, I knew i’d need some additional help in her home after leaving the rehab facility. I came across New Frontier Home Care and cannot be more thankful for them and the service they have provided to not only my aunt but myself as her primary caregiver. In working full-time myself, there was no way I’d be able to be there for my aunt 24/7 and New Frontier has been so great in providing care to my aunt when I am not with her. The staff is always more than helpful and you can tell genuinely care about my aunt, which makes things so much better. My aunt is improving each day and we are discussing if we are going to lessen the amount of hours needed from New Frontier. I know for a fact that if she wasn’t getting the care that is getting now, her rehab process would not be where it is right now. I also want to say that you to the management of New Frontier, I’ve never had worked with someone so kind and accommodating to what our needs were and are. No doubt that if you are needing home care for yourself or a loved one, New Frontier is the way too go!

April 06, 2019

By MJN

I am a past client of this provider

Jennifer and her team of caregivers provided my mom on time and great service. New Frontier Home Care had professional, experienced, and caring employees. When extra service was needed, Jennifer always found a way to help. My mother was home bound where both Dr’s and therapists came to the house for service. The caregiver helped and kept track on our calendar, all the appointments. Everyday they logged all of her vitals and made notes on everything that happened from food she ate to activities mom had during the day. I had an open line of communication with both management and the caregiver.

September 12, 2012

By Richard3

I am a current client of this provider

I ran across their card and we got together and spoke with them. It was actually my partner who initially spoke with them. They seemed quite attentive and seemed to have an individual personal service that we were seeking. They were excellent. The 2 caregivers we had were dependable and friendly. They both did their jobs quite well. One in particular, Armando was very excellent, attentive, friendly and an interesting person. Both caregivers work 5 hours a day for about 4 weeks when I had a transplant. The management of New Frontier were also very excellent. They were right on top of everything. Whenever we have questions, they were easy to get hold of and very responsive. They stopped by to make sure things are going well and also to explain the final billing. We don't have any problems with it. We understood it well.

September 10, 2012

By Janet6

I am a past client of this provider

I did a search on the internet and saw New Frontier. Most of the other agencies had a minimum of hours that you had to have you needed their service. What I like about New Frontier was they had an hourly rate. They allow a minimum of 3 or 4 hours for morning and night. If I just needed service for an hour we could do that or if we needed service in the evening for a little bit longer maybe for 2 hours then there was flexibility. I really did like that. We were really very pleased with their service. Most of the time they answer the phone right away when I call. If they didn't, I'd leave a message and they would call back immediately. Also anytime when I email them if I have a question, they would respond immediately. They're very attentive. I used their service for almost a year. The caregiver that we had was very caring and compassionate with my mother. We were very pleased with her. I think that if there's one thing they can improve on that would be explaining the service a little better. We didn't realize that there was a short term fee. We started with an hourly rate and I didn't know where was a short term fee as well as administrator fee. It would be better if they would go over and list all the fees so that everyone would understand up front exactly how much it's gonna cost.
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About New Frontier Home Care

New Frontier Home Care provides personalized in-home senior support, Alzheimer's and dementia care, companionship and personal assistance services. Our services are reliable and affordable and we serve clients all over the Greater Houston area. Our Certified Nursing Assistants (CNAs) can assist with activities such as light meal prep and housekeeping, transportation for errands and appointments, medication reminders, bathing and hygiene assistance and so much more!

Our number one priority is to make sure your loved one can age gracefully in the comfort of their own home. We offer a free in-home consultation to answer any questions you may have and work with you to build a care plan that suits each client's personal needs. We offer a wide range of services with a minimum time commitment of just four hours each week and can provide all the way up to 24x7 care services.

We accept private-pay clients or those with long-term care insurance policies that cover in-home care services.


Photos of New Frontier Home Care


Services and Amenities of New Frontier Home Care

Rates

  • Hourly Rate: $21 To 25/Hour

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Payment Options Extra: Electronic Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: 016323

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New Frontier Home Care

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