BrightStar Care Denton

Offers Home Care

38 Reviews
Call (800) 973-1841
BrightStar Care Denton (800) 973-1841
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Reviews of BrightStar Care Denton

38 Reviews Write a review

Home Care Reviews for BrightStar Care Denton

November 11, 2019

By Lorie E

I am a current client of this provider

They help me take my blood. She does everything the right way.

Provider Response

Thank you.

October 15, 2019

By Melissa C_5

I am a current client of this provider

I am able to get my treatments, so I am able to function. It interacts with multiple things, so they don't just do nursing. All of the doctors are sort of connected.

Provider Response

Thank you for taking time to share your experience. We are very glad to hear that the treatments are working.

October 09, 2019

By Thom V

I am a current client of this provider

She really likes her caregiver. She is really good and dependable. She has been good to my mother. They are flexible.

Provider Response

Thank you for taking time to provide a review. We appreciate the opportunity to care for your loved one.

September 12, 2019

By Marietta R

I am a current client of this provider

They make sure she is taken care of. I like that they are professional.

September 12, 2019

By Cathy T_4

I am a current client of this provider

It has improved his ability to move. I like the convenience and the fact that they are close and willing to work with us.

August 20, 2019

By Donald P_8

I am a current client of this provider

They are very supportive. They answer our questions, and they really care. They have been wonderful, respond when we had questions, and seem genuinely concerned.

Provider Response

Thank you for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're happy to receive your compliments and appreciation. Thank you!

August 20, 2019

By Kelly H_1

I am a past client of this provider

They came once a week, so they were not here on a daily basis. When they did come, they were fine. They were always on time and did their job. They were always on time and courteous. They did their job to the best of their ability. They were always willing to go beyond what they needed to do.

Provider Response

Dear Kelly, Thank you for giving us the opportunity to continue to serve you. We appreciate the feedback and will make effort to improve on communication.

July 19, 2019

By Carol S_29

I am a current client of this provider

I am able to get up and walk around now. The nurses have been friendly and personable.

June 21, 2019

By Jason S_1

I am a past client of this provider

I could reach my pots, pans, and dishes and my own food so that I could do my food easier. I liked the people because they were awesome in helping me figure things out.

Provider Response

Thank you for a very thoughtful review.

May 22, 2019

By Misty V

I am a current client of this provider

They came to the hospital to do my blood work and dressing changes when I didn't want to leave my loved one who was in the hospital. It's a smaller company, so it's easy for me to talk to someone about a situation that is going on.

Provider Response

It is our pleasure. Thank you for sharing the experience.

May 22, 2019

By Martha A_4

I am a current client of this provider

They supply me with a wonderful caregiver. They are always there when I need them, and it's just made it easier to be here at home. It seems to me that they are very efficient and on top of things.

Provider Response

We appreciate the kind review. Thank you for the trust and confidence in our services.

April 17, 2019

By Cassandra G

I am a past client of this provider

We are able to get the help that we need. The customer service was good.

Provider Response

Thank you for taking time to post a review.

February 22, 2019

By Pamela V

I am a current client of this provider

They have someone coming here and taking me out for groceries and things like that. They're there if you need them. They'll listen to you and are very good at what they do. I like how they're very smart and know what they're doing. They understand what people feel and have good people to come take care of you.

Provider Response

Pam, Thank you for taking time to review BrightStar. We appreciate it.

December 17, 2018

By JoAnn F_3

I am a past client of this provider

The services made things easier for me to run errands and they gave my loved one a chance to get out. They did what they said they were going to do and they provided everything that I asked for.

Provider Response

Dear JoAnn, Thank you for the 5 star review.

November 27, 2018

By Merriott T

I am a current client of this provider

The caregiver is consistent and kind and he has a genuine interest in knowing who we are. The person that comes is on time and there is very good communication. I feel comfortable with the safety materials they bring. I like the engagement of the staff with my loved one. I am very impressed with the follow up from the supervisor to see if anything needs to be improved.

Provider Response

Thank you Merriott, we appreciate the kind review.

November 19, 2018

By Bryan D_2

I am a current client of this provider

The medication is working, so it is good so far. It has been a great experience. The nurse I have now shows up on time, and I have no complaints.

October 22, 2018

By Patsy H_1

I am a current client of this provider

They've freed us up because I don't have the ability to take care of her, and they do. We want her to stay in her home. I like the care they give. I like that they screen their people and try to match them up well.

Provider Response

Thank you, Patsy. We appreciate the opportunity and we try very hard to provide great service.

September 21, 2018

By Beverly H_1

I am a past client of this provider

She just got me up and going. I was able to walk. My therapist was awesome, I couldn't have asked for better care.

Provider Response

Beverly, We are very happy to hear about your outcomes. Wish you the very best. Thank you for sharing your feedback.

September 21, 2018

By Laura B_5

I am a past client of this provider

They did everything that I needed. They were good.

Provider Response

Dear Laura, Glad to hear the kind review, we appreciate it.

July 20, 2018

By Nancy F_5

I am a current client of this provider

It has helped a lot having someone be there to take care of my husband. They are great caregivers, great problem solvers and have great supervision. They provide great supervision for my husband.

Provider Response

Dear Nancy, Thank you for the kind review. We are honored to serve your family.

May 29, 2018

By Dora F

I am a current client of this provider

It helped me so much having BrightStar Care. It is helping me recover quicker. They are excellent.

Provider Response

Dear Dora, Thank you for the kind review. We appreciate it.

May 22, 2018

By Don V

I am a current client of this provider

The caregiver could actually do something when they are here. She gets here late and then does a whole lot of sitting around. The caregivers should show up when they are supposed to be here. The caregiver was 30 minutes late again today.

Provider Response

Don, We apologize for the issue and very much appreciate the feedback. As you know since the issue was identified, we have taken immediate action and replaced the caregiver. As promised we provide guaranteed compatibility of caregiver. Thank you for giving us the opportunity to provide care for you.

April 30, 2018

By Robert H_1

I am a past client of this provider

My mother has difficulty hearing, and one of the people that used to care for her had a strong accent, and my mom had difficulty understanding her. She was nice and good at what she did, but there was a communication problem. They were dependable and reliable.

Provider Response

Dear Robert, Thank you for the feedback and for the five star review. Please accept our apology for missing the mark on communication issue. We offer guaranteed compatibility and strive to find a matching caregiver. We are delighted to see mom gained her independence back and is now able to age at home with little help.

April 20, 2018

By Chris W

I am a current client of this provider

They're very prompt. They own the process, and they're caring. It's made mine and my wife's job a lot easier. We're untrained, and we were having to give our daughter IVs, so it's taken a load off of us.

Provider Response

Dear Chris, We take pride in delivering a higher standard to families here at BrightStar Care. We are happy to hear that your in home care was no exception, Thanks for leaving the wonderful review. Don't forget to tell your family & friends!

November 20, 2017

By Janet L

I am a current client of this provider

BrightStar Care is very professional. They know what they are doing. They were on time and pleasant. I know I can count of BrightStar Care. They were always on time.

November 14, 2017

By Gerald P

I am a past client of this provider

Everyone from BrightStar Care was kind courteous and polite. BrightStar Care taught me how to do exercises on my own.

October 18, 2017

By Kelly B_1

I am a current client of this provider

I would recommend BrightStar Care because they have been very professional. BrightStar Care makes life better because they are there for me. It's easy because they come to me, and I don't have to go to them.

June 27, 2017

By Monica P_489466

I am a current client of this provider

BrightStar Care is very diligent and follows up with the clients. The services have allowed me to go out of town.

June 27, 2017

By Annette B_489208

I am a current client of this provider

BrightStar Care is excellent and the training is really good. BrightStar Care helped and I am better able to take care of myself. They made me self-reliant.

June 27, 2017

By Terry B_489130

I am a current client of this provider

BrightStar Care's nurse goes above and beyond the call of duty. She is more than qualified for the job and she uses that to really help. The caregivers aren't a good match for my mom's personality. BrightStar Care is open to changing that, and we've had two caregivers.
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About BrightStar Care Denton

At BrightStar Care, as the only Joint Commission accredited home care agency in the area we believe that caring is more than just a job– it’s a way of life. That’s why our caregivers mean so much more to the people, families, and organizations we serve. Under the direct supervision of our full-time registered nurse Director of Nursing, BrightStar Care caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide the full range of home care services to meet your loved one’s unique needs. From companionship, bathing, and hygiene assistance to transportation, in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.


Photos of BrightStar Care Denton


Services and Amenities of BrightStar Care Denton

Health services

  • Physical Therapy

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Physical Therapy
  • Occupational Therapy
  • Range Of Services Extra: Speech Therapy

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Ach Draft

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Home Health Services

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BrightStar Care Denton

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