SYNERGY HomeCare of Conroe Conroe, TX
1104 Wilson Road, Suite C, Conroe, TX 77301
4.5
(373 reviews)
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Provider Comparison
Reviews of SYNERGY HomeCare of Conroe in Conroe, Texas
Beverly D_11
5
|
November 20, 2024
I like that they work well with my mother she is demanding and needy. Her regular caregiver is good. I have recommended them and I like that they are professional and timely and I have gone through others who are not and it has been a joy to work with them.
Flora V
5
|
November 8, 2024
I like that the services give me a piece of mind. I like that the customer service has been excellent in the office. I also like that I am aware of their background checks, which gives me a good feeling about leaving my mom alone with them.
SuiBee M
5
|
November 5, 2024
He helps me take care of my husband. They have been really good and really helpful. I am a retired RN and I think they are pretty good.
Michael T_32
4
|
November 4, 2024
It would be good to have more time available to us. This company has done a good job, and they take care of what needs to be taken care of.
Arthur W_5
5
|
October 14, 2024
They kept my house cleaned up. I like that the lady is always here.
Jimmy D_2
5
|
October 8, 2024
They really, really help. My brother needs 24/7 care, so the 4-5 hours a nurse is here helps me tremendously so I can still get things done. They are really working with me and my family. I am legally blind and I help take care of my terminally ill brother. They have been a huge help. He is a special case, as he has a rare terminal disease. He's going through a lot of changes and they try to accommodate those changes as best they can.
Lois B_13
5
|
October 2, 2024
The impact of the service has been huge. I was having to do everything, and I would have to go down to take care of things. Everybody who has interacted with my mom are incredibly.
Anonymous_1727891289
2
|
October 2, 2024
He did not get the care he needed as they were not always there for him. They need to have their caregivers show up on time.
Iris R
5
|
September 18, 2024
If I have to change my schedule, they cooperate with me. I like the caregiver they provided for me.
Anonymous_1726655577
4
|
September 18, 2024
The caregivers have been good. The service has helped us out, allowing him tog et showers and be feed, including exercise. . There was punctuality for some of the caregivers. The office manager was excellent and so was her commutation. We had several no shows.
Donnie S
5
|
September 10, 2024
The agency has kept me informed and change my schedules when I requested. The agency is efficient and trustworthy.
Terri P_8
5
|
September 3, 2024
The agency tries to get a substitute when the caregiver cannot make it. The client cannot do anything without a caregiver. We like the caretaker, and she has been excellent. The agency tries to get a substitute when the caregiver cannot make it.
Ernest H_3
4
|
September 3, 2024
The caregivers help me out a bit. There has been a couple of times when the agency has not called when a caregiver will not show up.
Frederick F_3
5
|
August 12, 2024
I have health issues and they were able to help me in that area. I thought they were professional, on time, and they did a good job.
Terri P_7
5
|
August 6, 2024
They've allowed me to be able to go outside and run errands and know that someone is taking care of my husband, and I don't have to worry about his care. I like the people they provide and if someone can't show up, they attempt to get someone to take the caregiver's place. And they keep us informed on what's going on.
Barbara J_27
5
|
August 6, 2024
They have helped me the most by helping me get in and out of the bathtub. They are very personal and attentive to your care.
Anonymous_1722520800
5
|
August 1, 2024
It's made our lives a whole lot easier. They're caring and prompt and keep me in the loop.
Rick J_2
5
|
July 18, 2024
They help me by freeing up my time. I like that they are really good.
Toni M_4
5
|
July 2, 2024
They have someone here to help me and they are dependable. The person who comes to see me is always on time.
Bernie H_1
5
|
June 6, 2024
It has given me the free time to take care of my own needs. I like that they maintain the ability to keep caregivers coming consistently.
David *NSC* C
5
|
June 6, 2024
David has Parkinson's, and he couldn't do anything if we didn't have full-time caregivers. They are very dependable and professional.
Jamie J_1
5
|
June 6, 2024
The caregivers have made her experience positive. I like that the agency has given me a positive experience.
Henry S_15
3
|
June 5, 2024
It is very helpful, but they are not dependable. I didn't have a caregiver for three weeks. When I first started a couple of years ago, I was mobile, and I could do a lot of things by myself. Now I can't get out of bed and my caregiver doesn't do all the little things that I need. She doesn't do the things that I ask her to do the way that I like to do.
Jennifer K_9
5
|
June 3, 2024
I have had some really good caregivers. I do recommend them to others.
Betty G_29
5
|
May 17, 2024
I can't hardly walk, the services are great, they are good about helping me. They call me and see how everything is going.
Pam P_11
5
|
May 17, 2024
The most positive impact they have provided is the security of them being here. I have recommended them before and they are terrific people.
Ruth F_12
5
|
May 6, 2024
I like that I can get a break when they are here. I provide twenty-four-seven care. I like the caregiver because she is thorough.
Ken B_14
5
|
May 2, 2024
I like knowing that the in laws are being looked after. They are responsible as well as responsive.
Samuel H_3
5
|
May 1, 2024
I don't have a problem with the people that come in. They do what I ask. I am very happy with the care.
Christine R_12
5
|
April 24, 2024
His nurse makes sure he is taking all of his medicines. I like Linda, my dad's caregiver. She is always checking in with me.
Marie F_8
5
|
April 17, 2024
I needed the help. They do what they say they are going to do. They are great for helping people and they stick to their word.
Cassie R
5
|
April 5, 2024
Multiply ways making sure my dad is okay and shower health wise he is okay. I like the quality of caregivers openness easily communication.
Elizabeth G_20
5
|
April 5, 2024
It's good. Our experience has been positive because they help us plan for the future. I like this agency because notify us about the schedule.
Shannon C_6
4
|
April 3, 2024
I don't have to worry about my mom, and she does the thing that my mom likes to do. I like that they are very informative about any changes.
Nancy A_22
5
|
April 1, 2024
She interacts with him and keeps him entertained. They are willing to work with my schedule.
Robert R_62
5
|
March 20, 2024
They have been a god sent to me and my dad. They have made a huge difference. They are professional, and helpful.
Belinda E_1
4
|
March 7, 2024
The nurse that comes over is polite. I feel like they are a great company.
Mike T_8
4
|
March 5, 2024
Most of the time the care has been great. They hire people that do not have skills.
Ronald E_7
5
|
March 4, 2024
I don't have to do as much. It is much harder for me to do the things they do. I have been taken care of very well.
Darlene R_2
5
|
February 15, 2024
They could send out a consistent caregiver. So far, we have had good services.
Robert L_40
5
|
February 12, 2024
Having the extra hands to help my father, made life easier. Especially having a male caregiver there with him. I liked that they worked with our schedule.
David M_42
5
|
February 1, 2024
My caregivers helped me the most by helping me with my balance. The food that they cooked for breakfast was excellent. I liked everything about them. The service, the caregivers, and all the administration at this location were excellent and outstanding.
Jamie J_2
5
|
February 1, 2024
They make sure the client eats and takes her medicines. They have been efficient.
Martha W_7
5
|
January 24, 2024
I have more time to take care of him and he loves that. The services have improved him. I like this agency because I've been pleased with the people that have helped us.
Robert P_12
5
|
January 18, 2024
They've helped me the most in helping my wife, who is my main caregiver. They take pressure off of her. I like that they're friendly and proactive.
Kay M_7
5
|
January 11, 2024
The biggest thing is they give me time to go do things like grocery shopping. They have been dependable.
Barbara N_19
5
|
January 9, 2024
They have provided me relief. They are easy to work with.
Emma M_5
5
|
January 8, 2024
They help me the most by just being here. They are efficient. I would recommend them because they are great.
Ora B
5
|
January 3, 2024
Right now, I'm dealing with Sandra. She shaves and she does a great job always on time and she does her job. I like that they send some really nice people. I don't have to worry about them stealing from me and they get the job done, and if I don't like one, they will let me change it with no problems.
John T_25
3
|
December 12, 2023
They could've kept up like when they first started. People started not coming in. They couldn't get enough help. The people I trained, they sent them someplace else. I didn't appreciate that.
John D_46
5
|
December 8, 2023
They were really good to us. They were very nice, and they came in, and they did exactly what I needed, and I really enjoyed those people.
Mary E_36
5
|
December 6, 2023
When you have a loved one in hospice care nothing is convenient. Their services help us make that transition. I like that they communicate and they're always available for questions.
Cne R
4
|
December 1, 2023
They give me a break from taking care of my dad, so I can have time for myself. I would recommend them because they communicate well with the clients.
Wilburn B
4
|
December 1, 2023
They help me with my husband. It's okay, I haven't had any problems with them.
Norman P_4
4
|
November 17, 2023
I would like a little more flexibility in the hours. I like them because they seem to always be there.
James R_33
4
|
November 17, 2023
The best thing that I have is a regular schedule. I like that they are really good with communication.
Martha B_21
4
|
November 13, 2023
Just the consistency of the same person being there every day. I understand that they have a schedule and other clients, and I wasn't a constant client. There wasn't consistency with the caregivers.
Jenny H
5
|
October 10, 2023
They have helped the most with bathing and laundry. I would recommend them because they are very responsive.
Carol C_48
5
|
October 10, 2023
They are attentive to Carol's needs and give me a break from providing her care. Synergy is professional and has good, consistent communication.
John W_66
4
|
October 10, 2023
I could use care more often. It's easy to get a hold of them when scheduling problems occur.
Anonymous_2184
4
|
October 4, 2023
They can make my life easier by training the caregiver better. They come in and don't know what to do. I would like to see the quality of people coming in, and the services improved.
Anonymous_7614
4
|
October 3, 2023
Give me the opportunity to do other things. They go above and beyond to take care of me.
Carey S
5
|
October 2, 2023
He is doing better, and I don't have to help him too much. I like that they are on top of anything, they will let you know when someone is late or not coming at all.
Martha B_20
4
|
September 22, 2023
My main complaint is that it is never the same person that comes out. I like that they are there when we need them. They are available when I need them.
Ollie H
5
|
September 14, 2023
They have made my experience positive because I don't have to worry about what is going on with my dad. I can focus on the things we need to do outside the house. I would recommend them because they have been very good and are good with their scheduling. Their caregiver has always been excellent.
Richard F_24
5
|
September 14, 2023
His life is a lot better. They show up on time and they do their job. They are compassionate. They are skilled.
Lawrence K_3
5
|
September 14, 2023
They've been helping me do what I need to do, like exercising and showering. I think they try to work with you.
Annie W
5
|
September 8, 2023
They are good with the Hoyer lift. They always notify me if there are any changes.
David S_68
4
|
September 8, 2023
They make my life a little easier by helping me with my shower and putting on my compression stockings. They could send the same caregiver for the patients instead of a different one every day.
Sandra S_22
4
|
August 23, 2023
It has taken a lot of stress off me. They are dependable and send top quality people.
Monica M_5
4
|
August 11, 2023
Well because I have this thing about having my house clean when the girls come to help me, it clears what I worry about. They do what they say they are going to do, and their people show up on time.
Dana H_3
5
|
August 1, 2023
The agency has made the experience positive by sending caregivers who will provide the best care. I like this agency because they understand what I need.
Lucrecia B
5
|
July 26, 2023
The cleaning helps me the most because it's hard for me to get up and down. I like that they clean my house.
Jan C_9
4
|
July 20, 2023
The one person that I have coming does a good job. She doesn't have to be told to do everything. At first, I told them the main things I wanted were somebody that could help my husband who is bed ridden with getting a shower. I have a bath seat to help with that. If a man can help him, that would help. There hasn't been a man come out here yet. Except for physical therapy.
Richard B_66
5
|
July 12, 2023
They make sure my house is clean all the time. I can't bend over or do many physical things, they are very good at doing them for me.
Joanne W_7
4
|
July 12, 2023
They helped the most with the housework. They could've improved with lasting longer, they said it was only for 3 months.
Deloris M
5
|
July 3, 2023
They communicate really well with their clients and their tone of voice is very pleasant. They call and let us know when someone is going to be late or when someone isn't coming. The caregivers are also really nice.
Suzanne W_6
5
|
June 23, 2023
They provide professionalism, dependability, kindness, and knowledge that I do not have. I like their reliability. I have taken brochures to my church and distributed them.
Kelly H_7
5
|
June 20, 2023
The agency has been courteous and diligent, which has made the experience positive. They are is personable, and courteous.
Anonymous_7450
3
|
June 10, 2023
They job to push the call bottom because he couldn't. The agency can't do anything to improve. It's the system that doesn't work.
Bobbie S_2
5
|
June 5, 2023
I cannot cook anymore, so they cook my breakfast and clean the house, clean my bathrooms, and wash for me. They do anything I ask them to do, so that is very satisfactory. And I have trouble walking, so it's a great help. They just are excellent and satisfactory. They clean the house, cook my breakfast, and do anything I ask them to do.
Diana S_17
5
|
June 5, 2023
It's really good for him, he enjoys their company and is not happy when they aren't here. They came out and sat and talked to us and they were able to get us people that are truly able to help him and people that would show up. They've tried to make a difference.
Steve G_16
5
|
May 15, 2023
The agency has helped me stay out of a nursing home. They keep me alive by encouraging me. The ladies come and help make my bed and clean my laundry. Well, they have great people in the office that call you. They have great people that come to your home.
Betty D_15
5
|
May 8, 2023
They provide us with the best caregiver we have had. The current caregiver we have is very caring.
Kerry W_1
5
|
May 3, 2023
The services helped me out a lot. I liked everything. They were great.
Linda R_38
5
|
May 1, 2023
They mop the floor every two weeks. They are polite and they have done what I have asked them to do. I am pleased with the overall service.
Barbara L_49
5
|
April 21, 2023
The services made a huge difference in my life positively. I liked SYNERGY HomeCare because the caregiver was incredible. I had the same caregiver all the time. Not only that, but I wanted to adopt the caregiver.
Dinara M
4
|
April 21, 2023
The girl is amazing but it is not special needs care. The care from Synergy HomeCare is not special needs care, it is adult care.
Kevin B_18
5
|
April 18, 2023
I like that the services are user-friendly. I don't have to chase people around trying to get answers. I like that they follow-up.
Michael H_33
5
|
April 6, 2023
Efficiency is very important. I am happy with who they sent. The caregivers are very caring. They have been nice, I just ask that they watch him. He has weakened and not as stable in his seat, I am concerned.
Marie G_5
5
|
April 5, 2023
They were polite, did what I asked, and they really did help me out. I liked that they were very polite at the office, and they helped me to et services out here.
Anonymous_7128
5
|
March 21, 2023
The services allow me to get out. The aids are very friendly. My husband likes them. They sit with him and listen to stories with him.
Nancy T_19
5
|
March 6, 2023
I only needed them to get me to a medical procedure. I like that they screen the people before they come out.
Eva H_3
5
|
March 1, 2023
They have been here, and that's the most important thing. They let you know what time they are supposed to be there.
Barbara H_53
5
|
March 1, 2023
They will check on me, and send the people out, and I have had a very good experience so far. I like that it is very organized.
Beverly P_9
5
|
February 7, 2023
She vacuums the house. They were a godsend.
Robert M_68
4
|
February 4, 2023
The caregiver helped me when I couldn't see because of my surgery. What I like about the agency the most is that the caregivers chauffeur me around when I'm not able to drive.
Brandon B
5
|
February 2, 2023
She is very attentive, compassionate, and caring. We are having problems with our caregivers. Every time someone is out they assign her to fill that spot. I would like more consistency.
Anonymous_6892
4
|
January 13, 2023
They have limitations. To me, they are fulfilling their contract. I don't have any problems with them. They come and take care of the patient. So far they have done what they've promised.
Joseph F_7
4
|
January 10, 2023
The services I have had are very important. This agency needs more reliable caregivers.
Janet D_11
5
|
December 12, 2022
It is a good, secure feeling to know that someone is there to check on her if I am not there. They have always been extremely accommodating.
Sharon B_40
1
|
December 7, 2022
I didn't trust her enough to leave her with my dad. She would talk all the time. They should have had somebody check-up. The girl did nothing.
Anonymous_6757
3
|
December 2, 2022
Being more consistent with the caregivers is my biggest issue, but they do help out by providing bathing, meal prep, cleaning the bathroom, and keeping the floors clean. I'd like a more steady stream of caregivers and not switching up all the time since they don't keep enough staff.
Patrice V
5
|
December 2, 2022
They have provided me peace of mind knowing someone is there. I like the communication here.
Vickie J_1
5
|
November 16, 2022
The provider has helped me the most with the things that she does. I like that they are friendly.
Louis M_3
4
|
November 8, 2022
They helped me with housework. I would like them to be here when they say they are going to be.
Caro M
5
|
November 2, 2022
They did more than what they promised they would do. The people they had here were excellent. They under promised and overproduced.
Betty J_14
5
|
October 21, 2022
They have been very kind and appropriate when they call to talk with us. I like the rapport with the office.
Carol P_21
5
|
October 12, 2022
My uncle lives in an apartment, and I have to do everything for him, so having someone to help with his care is very helpful. They work hard to find a good match for my uncle and his healthcare. They are very adaptive when schedules have to change. I like the people who work for them as well. They try hard to help.
Anonymous_6614
3
|
October 11, 2022
I would like them to actually help me out. My caregivers need to do better. They just sit there and do nothing. They need to clean what they are supposed to.
Patricia M_44
5
|
October 3, 2022
They check in and if I have questions or concerns, and they have great communication. They check in quite often which is a good thing.
Quratulain A
4
|
September 27, 2022
One of the ladies was really nice and very helpful, but she was elderly. So, I wasn't comfortable helping her to do heavy tasks. She was so sweet though. I don't want to be prejudiced, but I was hesitant to ask her things. I gave her easy tasks. They were easy to work with.
Michelle S_11
3
|
September 15, 2022
It really stresses me out having so many people coming in and out of my house. They could use one caregiver instead of multiple ones.
Monica L_1
5
|
September 10, 2022
The most helpful was that I could work knowing my mom was being taken care of as I would have. The nurses were great to work with.
Ronald T_3
5
|
September 8, 2022
The provider made sure I had everything together. I like this agency because they were reliable.
Robert C_63
5
|
September 2, 2022
They made things positive by finding a caregiver that understands me and is compatible. I like that the caregiver is outstanding.
Kerwin T
2
|
August 19, 2022
They could have provided the consistent care and caregivers daily. They needed to provide consistent care. They needed to have someone available on a daily basis.
Anonymous_6406
3
|
August 3, 2022
Their services have been pretty stressing. They change up the schedule a lot. They need to improve their professionalism and communication.
Ernest P_5
4
|
August 1, 2022
My husband is transitioning, so the services are not real good right now. They send a wonderful person to take care of my husband.
Jacqueline C_1
5
|
August 1, 2022
The provider has helped me the most by helping me with doing things that I cannot do, such as cleaning and vacuuming. I like that they do what I ask them to do, and they are good with the provider that I have.
Beverly M_4
5
|
July 20, 2022
They are good because the time that they come is a good time. They are pretty good to work with.
Edna G_2
5
|
July 20, 2022
They have provided a caregiver to help my mother. They are dependable and keep me updated with any changes.
Dotline T
5
|
July 18, 2022
They got a caregiver for me. The caregiver listens to me and explains things to me.
Sarah M_17
4
|
July 8, 2022
They would come and change her and they would feed her. There were some that would come in and help the house. It just depended on the care worker. Something that has been a problem in the past, they would call me the day before they were supposed to show up to say that they couldn't show up.
Mary H_97
5
|
July 1, 2022
Synergy has helped us the most by keeping to the appointments of the caregivers. I'd tell a friend that I like that they keep me informed.
Linda B_59
5
|
June 16, 2022
They have helped me the most with taking care of my husband and everything that I would normally do on my own. It has given me a better quality of life. I have to help them lift my husband. If they had men or something that would be good, but I like the ladies that they send.
Timothy G_1
5
|
June 8, 2022
The agency is helpful by helping me tremendously in my life style and my wife's. The caregivers have been helpful in helping me to maintain my life style. I like that they are reliable and dependable.
Anonymous_6200
4
|
June 8, 2022
They were helping my mom. They were punctual. They did what we asked them to do.
Tony G_3
5
|
June 1, 2022
It is hard to measure that because it doesn't matter where he is or who he is, it wouldn't be where he wants to be. For us, it was great. It seemed like a calling rather than a job. Every single person we dealt with were caring kind and empathetic.
Lisa C_21
5
|
May 6, 2022
The caregivers are great. I like that the agency provides good service.
Juli M_2
3
|
May 6, 2022
The agency has been very good about sending me my caregiver. She cleans, does my ADL's, and takes me places. I would like it if they would be better in scheduling. My caregiver was out of town and they did not have anyone come out to take care of me.
Maria H_11
3
|
May 3, 2022
The need to have more caregiver consistency. They should work on the commitment of the caregiver, if they are going to be committed to the assignment before you dispatch them they should let you know.
Anonymous_5952
5
|
April 25, 2022
The presence of the home care worker helps us out. They have too much pestering of the home care worker.
Eric M_4
5
|
April 22, 2022
They helped the client get dressed, and that was the biggest help to him. I liked that they were very responsive and followed up.
Lori A_6
4
|
April 8, 2022
I was able to get away from the house for a few hours. It was the only agency I knew, so I can't compare it. We did have issues with one caregiver, and they sometimes switched people at the last minute.
Kathleen S_14
5
|
March 21, 2022
It takes care of him so that he's got quality of life. I like that they are very personal and they work with me. Whatever my needs are, I give them a call.
Deborah H_18
4
|
March 15, 2022
It is important that they come by, but I would like them to send someone to see if we click. I just wanted to have the same person come by, they told me I wasn't able to do that.
Cindy M_13
5
|
March 4, 2022
The caregiver he has most of the time knows what he wants and when to do it. They are really friendly and they keep me updated. They work with me.
Tami S_2
5
|
March 2, 2022
I like that the caregivers that have been coming in the last 4 weeks. They have been on top of things and been knowledgeable. I like that they have someone who comes a lot. They are understaffed before and now I don't have issues getting someone here.
Deborah F_7
5
|
March 1, 2022
They explain a lot of things about what I am allowed to ask the caregivers to do. I like that they are on time and the caregivers are efficient.
Barbara M_58
4
|
February 16, 2022
The agency would help with the laundry and my husband was willing to help me with what I needed and gave me time to myself they did a good job pide in their work. The agency needs to do better with the scheduling and tell me ahead of time it was confusing.
Mike M_22
5
|
February 3, 2022
They did everything they asked. They listen to us, and they ultimately followed through. Anything we asked, they have done.
Thelma ?
5
|
February 3, 2022
Our caregiver is very attentive and she stays right with him. They do a great job and offer to do a lot of things I don't even need.
Anonymous_5702
4
|
January 21, 2022
It helped me when they came regularly. They were always great but not always there. For three weeks we had no help.
Mary Ann F_1
4
|
January 11, 2022
There was one lady that I didn't like and they couldn't help. They were eager to get started and they wanted to help me.
Donald B_15
4
|
January 6, 2022
The caregivers ask me what I would like for them to do for the day and how they can help. I just line them out, and they are very efficient in that area. In the situation that I have experienced, they have not been able to fulfill us as far as getting someone out here when they're supposed to. Sometimes it's only once a week. More times than not, it's maybe two times a week, if that. I am not getting service that I think I should. They do the best they can. They just seem like they can't get anybody out here when needed.
Patricia R_14
5
|
December 22, 2021
Every time we have called the office, they have been courteous and pleasant. I haven't had any issues so far. They have been really accommodating to my mother. I really like that.
Tonishia H
5
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December 14, 2021
They cooked, and they cleaned for the client. They did exactly what they said they were going to do.
Lillian L_5
5
|
December 7, 2021
The service is great--it's wonderful. I'm enjoying it, I am well pleased.
Jodi R_2
5
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December 1, 2021
The caregivers help my wife with housekeeping and making meals. The agency is very good at communicating with us. We like the caregiver's personalities.
Anonymous_5389
3
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November 17, 2021
The caregivers need to make better use of their time. They need to have caregivers that do their job. For example, the one today was sleeping when my sister arrived.
William H_18
4
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November 17, 2021
We couldn't go on without them. She really needs someone to make her take a bath. Tammy handles her with ease. I like that the caregivers are punctual and helpful.
Deborah P_7
4
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November 8, 2021
They clean my house for me. I've had good housekeepers but sometimes I've had bad ones. The girl that came yesterday was a real hard worker.
Sue L_1
5
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November 4, 2021
They try and match the person that they send with my client's attitude and has things in common with him. I like the people that come to work. They are all nice and they do their job.
Richard H_44
5
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November 1, 2021
I didn't like my past caregiver so they got me someone better. I like the guy that comes out here. He works so hard that even I'm tired when he leaves.
Laureen K
1
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October 13, 2021
They need to send more reliable people. They need to send higher quality people.
Hilda S
5
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October 13, 2021
It took some of the duties off of me to help my mother. They did a good job and were conscious of my mother's needs.
Karen H
5
|
October 7, 2021
They have been keeping me informed on the caregiver who is coming and they provide me with a background on the caregiver. They have improved their office staff and the communication has improved as well.
Christine O
4
|
October 4, 2021
They should continue trying to find good qualified people wanting to provide services. The best thing I liked about it was the communication from the office.
Angie E_1
5
|
September 24, 2021
They placed a fantastic caregiver in our home. They always try to find someone to cover when the caregiver is unavailable.
Ricky H_4
5
|
September 1, 2021
They gave her a bath. They were here when I asked them to be. I will definitely be using these services again.
Shirley K_11
2
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September 1, 2021
Caregivers need to know what their duties are, and should not need to be told what tasks to complete and each step to make. They should know what chores to complete on their own without direction. They should improve the way they speak with the clientele. They talked down to me, and not like an adult.
Michelle P_4
4
|
August 11, 2021
I am able go to work when someone is here to be with him. We have had a lot of cancelations due to them being short staffed.
Annette P_3
5
|
August 2, 2021
They make sure mom is okay while I'm gone. I like that she comes out and can do stuff, I just need to figure out what other medical parts are needed. At one point we had two nurses and it was unnecessary.
Allen M_5
4
|
July 19, 2021
They could make it clear what they are here to do for the client. It is an overall positive experience so far. The communication as to what they provide could be improved. I do like how they provided personable caregivers.
Jacqueline L_5
5
|
July 8, 2021
What helped me the most was the caring attitude of my PT person. They were consistent with the person that came out, and they were very attuned to what I was feeling and adjusted my care according to my needs.
Jude N
4
|
July 7, 2021
I'm very comfortable with the caregiver we have now. It is nice having someone there to be with my mom while I'm at work. They should know the ability of the caregivers, so you can make sure they can do what they need to. The caregivers should be able to move somebody.
Terry L_5
5
|
June 23, 2021
She takes the burden off of me and my sister to where we can go and do other things. In the beginning, it wasn't so good, but right now, we have a caregiver who is wonderfully considerate, kind, and efficient. She goes out of her way for us.
Debra D_7
4
|
June 15, 2021
They are very good about trying to find me a caregiver that works. They work really hard to keep the best caregivers in my home.
Esperanza S_1
5
|
June 9, 2021
She helps me around the house and cares for my husband's needs. She is very attentive. I picked somebody that speaks Spanish, which is my sister-in-law.
Donald H_9
5
|
June 9, 2021
They've picked me up and given me life again! They are very professional, they know what they're doing, they have excellent people, and my caregiver has an outstanding personality. I couldn't ask for anything better!
James A_11
4
|
May 21, 2021
The most important thing is they be here and let me go places, like doctor's appointments or take a nap. They could do a little better at coming by. Sometimes people don't show up for the shift.
Fran B_1
5
|
May 13, 2021
Whatever we needed, they did well overall. They were very professional, dependable, friendly and competent.
Diane M_21
4
|
May 11, 2021
We had a situation that we had not dealt with before, so it would have been nice to have someone with more experience in dementia and Parkinson's. I have already recommended them.
Eugene B
5
|
May 6, 2021
They take a personal, caring attitude with him. If there is anything they can do to make him feel better, they will try it. They are so dependable! If they can't make it, they let you know ahead of time, and they do whatever it takes to find someone else to fill the time.
Sadie B
5
|
May 6, 2021
The caregiver we have now is excellent at keeping her engaged. I like that their communication lines are always open.
Anna D
5
|
April 21, 2021
They have provided caregivers who do the other household chores while I take care of my husband. I'm very happy with the girl who comes to our house.
Golfs_72
1
|
April 19, 2021
Synergy caregivers are very cordial and knowledgeable. The office staff is difficult at best to work with. The scheduling of caregivers is based on what the office staff wants. Patient requests are generally ignored.
Barbara R_42
5
|
April 13, 2021
I am 100 percent disabled so they help with everything. I like everything about the services, I like having the company they provide.
Gerald B_8
5
|
April 2, 2021
My wife has been sick for a while and it's nice to have the daytime assistance. The people sent to us have been very satisfactory.
Emrie L
3
|
April 2, 2021
The caregivers just need to show up. The company needs to make sure that their caregivers are showing up to work or at least let me know if they aren't coming.
Linda K_23
5
|
March 10, 2021
They are very encouraging and upbeat caregivers. They genuinely care about the situation.
Ruth S_16
5
|
March 2, 2021
I can relax and have some time out of the house. I like the caregivers we have.
Jean N_3
5
|
March 2, 2021
They kept her spirits up and kept her lively. I liked that everyone that came out was really knowledgeable. They wanted to get things done and done right.
Debbie A
5
|
February 25, 2021
The agency has been helpful by having someone available. I like that they have good communication.
Mark H_13
5
|
February 8, 2021
They are available when I need to have them. They are easy to schedule with and the people are courteous and knowledgeable in what they do.
Joseph N_3
5
|
February 8, 2021
They help get me up and move me around. They help me to eat and clean up around the house as well. They do everything that I ask them to do for me.
Anonymous_4527
5
|
February 8, 2021
They did some cooking for her. They were just very helpful and accommodating to all of her needs. They were easy to work with and I like their online system as well.
John V_9
5
|
February 4, 2021
They care about their patients and they really take care of us. They do what they say they are going to do.
Anonymous_4466
3
|
January 26, 2021
I am having to go back and retrain since there is so much turnover or they have been to many places that they forget what to do. I have to rearrange things because things are not put back where they are supposed to be. There is too much turnover in the caregivers and they do not do meal prep like they are supposed to.
Judy K_11
4
|
January 20, 2021
They sent us good qualify caregivers to Charles when we needed them. The caregivers need to be more understanding with the situation of client's health.
Bonnie A_3
5
|
January 15, 2021
They sent us an amazing caregiver to watch over him and keep him out of a nursing home. I like that the caregiver is great about sitting and talking with my dad.
Donna D_18
5
|
January 11, 2021
Our caregivers help them bathe and dress. Our caretakers are the best ones in the industry.
Oretha L
3
|
January 7, 2021
I would like to have the same person come out and not different people every time. If a person isn't coming out then they should call to let me know.
Thomas M_20
4
|
January 5, 2021
Their services are okay. I've had other companies before, and they're comparable to the rest of them. The first person that I had cleaning didn't do anything right. She would just sit there on her phone. I got someone else, and she's pretty good.
Sherri S
5
|
December 22, 2020
Their care has helped me tremendously. It gives me peace of mind. I like that they are very easy to contact when you need to change anything or talk to them about anything,
Jerry P_12
5
|
December 3, 2020
The person that we had fits in with us very well she is very caring. I like that they are dependable and professional.
Darlynn P
3
|
December 3, 2020
They could have been more independent. They were constantly at my office door asking me for things. They could train their caregivers more.
Solveig (
5
|
December 2, 2020
The fact that somebody is here to take care of him allows me to go out and do the things I need to do. They make it so I don't have to worry about the client.
Terri I_2
4
|
December 2, 2020
They gave me time to be able to leave the house and not leave him alone. The scheduling needs to be better.
Susan M
3
|
November 20, 2020
I don't know how they could have made it easier for him, but they did clean his room. They could have been more up front and honest with us.
Robert C_46
5
|
November 9, 2020
I am visually impaired so they help with a lot of the small things I miss. They have been really receptive to my needs and willing to work with me.
Angie B_1
5
|
November 3, 2020
I like that I am able to be a daughter, not a nurse for my mom. I appreciate that she is always on time. I feel they are very informative.
John S_67
5