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Home Instead - Bethel Park, PA

1500 Oxford Dr, Bethel Park, PA 15102

(800) 558-0653

Verified Partner

4.58

(41 reviews)

Offers Home Care
Top rated on Caring.com

2017, 2018, 2019

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Reviews of Home Instead - Bethel Park, PA in Bethel Park, Pennsylvania

4.58

(41 reviews)

    Top rated on Caring.com

    2017, 2018, 2019

    happyinshills

    5

    March 27, 2019

    I am a current client of this provider

    I asked every question that I wanted answered. I got excellent answers and excellent service. I highly recommend this agency!

    Jennifer H.

    5

    December 19, 2018

    I am a current client of this provider

    Home Instead is an organization that provides a wholistic approach to elder care. They meet with both the family and individual to understand needs. They do random site checks to ensure quality is being met. Their entire staff is so kind and courteous and always address questions/concerns/changes right away. After researching several agencies before making our selection and having services for our father for some time, I would highly recommend Home Instead. Excellent organization for elder care in the home!

    dkassab

    4

    March 5, 2018

    I am a current client of this provider

    Home Instead provides sitters for our parents. They offer companionship to both, take my mother to activities and play cards routinely with her. They take my father to lunch and dinner and to visit my mother. The conversations they have with my father help to keep his mind stimulated. The caregivers typically arrive on time and if there is a change in the schedule we are notified in advance. Home Instead has been responsive to all special requests made to accommodate the needs of our parents

    Liz R.

    5

    December 20, 2017

    I am a current client of this provider

    Home Instead has been a God-send. They provide peace of mind while I'm at work and are flexible in allotting additional time when I need it. The staff are kind and compassionate and are willing to do whatever it takes to keep my loved one happy and safe.

    semajed

    4

    October 25, 2017

    I am a current client of this provider

    Overall, very good company. Management staff is very flexible with a clients needs. Communication is good between family/client and caregivers.

    Richard

    5

    September 9, 2017

    I am a current client of this provider

    My caregiver, Howard, is doing a good job! He's a good friend!

    Tand

    5

    April 29, 2017

    I am a current client of this provider

    My dad has had Home Instead services for about one and a half years. I have been very pleased with the caregiver that comes to help my dad. I also have been pleased with Home Instead staff for being on top of things and keeping me informed.

    lamele

    5

    February 1, 2017

    I am a current client of this provider

    Home Instead provides great care for my mom. They are very flexible and pleasant to work with.

    N.A. Fugh

    5

    January 4, 2017

    I am a current client of this provider

    Two excellent caregivers for my husband.

    Dennis Sauers

    4

    December 27, 2016

    I am a current client of this provider

    This company is great,they are very helpful,and very caring to your needs

    EH2014

    5

    November 21, 2016

    I am a current client of this provider

    Home Instead Senior Care is very reliable and has excellent caregivers. They are also very flexible and accommodating regarding scheduling, and I feel very comfortable having them care for my mom for either one day or for a whole week.

    Betty Todd070763

    5

    June 30, 2016

    I am a current client of this provider

    Very satisfied with the girls that come! No changes!

    George Paliscak188677

    4

    June 30, 2016

    I am a current client of this provider

    Everything is fine with Home Instead.

    Victoria Garth566154

    5

    June 30, 2016

    I am a current client of this provider

    My caregivers are great great great. Cynthia and Debra office is great too. Always willing to accommodate my needs.

    Iris020014

    4

    June 17, 2016

    I am a current client of this provider

    Staff is very helpful and very nice to my husband. No complaints so far. Grateful to have your services.

    Leroy Daviston141357

    5

    June 17, 2016

    I am a current client of this provider

    Home Instead is very good.

    Karen575850

    5

    June 17, 2016

    I am a current client of this provider

    We're very pleased with Donna. She always takes care of the things she is asked to do.

    Pam KunkleJYPRL

    5

    May 11, 2016

    I am a current client of this provider

    Services have been above satisfactory to date.

    Nancy TorranceQIOHK

    5

    May 11, 2016

    I am a current client of this provider

    Super caregivers. Laughs and jokes with me. Great help.

    Theresa & Edward UnterseherZXMTA

    4

    May 11, 2016

    I am a current client of this provider

    The person that I have now, Dee, does what needs to be done. She's very helpful!

    ReviewerTZYUS

    5

    May 11, 2016

    I am a current client of this provider

    Kim is an excellent worker. She makes the house sparkle. She is very pleasant. I donÕt know which star is the best but she gets that star.

    William BrandZTGHN

    5

    May 11, 2016

    I am a current client of this provider

    Joanne B. is the best. She is wonderful and I am glad she is with me. I know it's not possible but I want her with me all day. She is a wonderful caretaker.

    Mary Ellen Phares

    3

    May 11, 2016

    I am a current client of this provider

    Happy with caregiver Nicki. Needs improvement sometimes with different aides on transferring, otherwise no problem.

    David BrewerTOKQE

    5

    May 11, 2016

    I am a current client of this provider

    He is being well taken care of.

    Colletta NesmithURUHV

    5

    May 11, 2016

    I am a current client of this provider

    Rose is a wonderful caregiver and such a caring spirit! I have had such a great experience with HISC. They are outgoing, experienced and they have exceeded my expectations. I thank them for their help!

    Elizabeth SweeneyAVEXG

    5

    May 11, 2016

    I am a current client of this provider

    More than pleased with our caregiver Brittany. She does a great job.

    Rita KleinmanZNVKT

    4

    May 11, 2016

    I am a current client of this provider

    You have an excellent staff of aides. We have only had to ever replace one, only because I feel my husband might not be safe enough with her.

    DS4

    5

    March 31, 2016

    I am a current client of this provider

    All is well with Home Instead.

    Karin A.

    5

    December 31, 2015

    I am a current client of this provider

    From administration, sales, nursing staff and caregivers. Home Instead does a great job! They provide care for residents at LHP.

    simply upset

    1

    September 10, 2015

    I am a current client of this provider

    Difficult to contact if there is a problem. Don't call you back or they are in a "Meeting". Taking days and many phone calls without any help. Quite disappointing, have used them in the past. Watch you bill, make sure it is the service you need and asked for.

    Provider Response

    Thank you for taking the time to review your experience with Home Instead Senior Care in Bethel Park. I am disappointed to hear you were not happy, but we are committed to making this better for you. Please contact me at the office at your earliest convenience so we can review your bill and put a communication plan in place. – Kim Witt, General Manager, Home Instead Senior Care, Bethel Park, (412) 595-7554.

    Kathleen22

    5

    March 29, 2014

    I am a past client of this provider

    Home Instead has been a great help. My caregiver was a take charge person and went above and beyond.

    James88406250

    5

    March 24, 2014

    I am a current client of this provider

    Wonderful. Sharon is a great girl. I couldn't stay here if I didn't have her. Home instead ought to be very happy to have a girl like Sharon. I always recommend Home Instead. I tell people you're safe with [them].

    Marie33

    4

    March 20, 2014

    I am a current client of this provider

    Very good experiences. If the girls do something I don't like, I would correct them. They are very cooperative.

    Caring87739350

    5

    March 15, 2014

    I am a past client of this provider

    We engaged Home Instead in July 2011 to help keep Mom at home. The services provided, the support from the office and the quality of the caregivers is outstanding. Home Instead has programs that support the families as well. Every caregiver that has attended to Mom has shown a depth of compassion and ability that I did not expect. I can't recommend Home Instead more highly.

    Caring76302050

    5

    September 27, 2013

    I am a current client of this provider

    I have been extremely satisfied by all the Home Instead personnel. When my father died in 2010 I was left with numerous choices, both financial and immediate obligations to care for my mother in the Pittsburgh, Pennsylvania area. I interviewed 3 care giver companies in that area and settled on Home Instead. I have not been displeased with the personnel they have sent me. Several individuals in particular have stood out. Carol R RN, Leah, Laura A, Patricia M, Alicia F, and Elaine W have made the experience worthwhile. The best person of all the caregivers has been and will always be Ms. Wharton........the most unselfish and caring person. Her professionalism is unbelievable and goes beyond the call of duty. Her work ethic smacks of the old school methods. There is always one person that doesnt t qualify but I cannot recall any such individual. I hope Ms Wharton continues to remain with this organization.

    Caring76301950

    5

    September 27, 2013

    I am a current client of this provider

    Home Instead goes far beyond any service expectations. It is nice to have a peace of mind with a staff that care for the people you love. They are only a phone call away. I give them a 5-star rating!! Sam B.

    Caring76301550

    3

    September 27, 2013

    I am a current client of this provider

    I like that it is a professional organization with an excellent word of mouth reputation. I like that they do a thorough interview and don't rush through the process. I like that the price is reasonable for the kind of care delivered. I like that the caregivers seem competent and caring, and don't seem to need constant direction and supervision, especially the older ones

    Caring76301450

    5

    September 27, 2013

    I am a current client of this provider

    Community Service Representatives are very easy to work with and accommodating to address special needs/requests. Staff in the homes have been eager to work with us at Hospice to provide the best care possible!!!

    Caring76301150

    5

    September 27, 2013

    I am a current client of this provider

    We engaged Home Instead in July 2011 to help keep Mom at home. The services provided, the support from the office and the quality of the caregivers is outstanding. Home Instead has programs that support the families as well. Every caregiver that has attended Mom has shown a depth of compassion and ability that I didn't expect. I can't recommend Home Instead more highly.

    Jean Brock

    5

    March 28, 2013

    I am a current client of this provider

    We engaged Home Instead in July 2011 to help keep Mom at home. The services provided, the support from the office and the quality of the caregivers is outstanding. Home Instead has programs that support the families as well. Every caregiver that has attended Mom has shown a depth of compassion and ability that I did not expect. I can't recommend Home Instead more highly. I live a thousand miles from my mom and they have given me peace of mind.

    dear one of Mort

    4

    March 30, 2012

    I am a current client of this provider

    Their caregivers are well trained and the staff has become responsive when problems arise. They also have become more accepting of friendships between caregiver and client and seem somewhat less restrictive than they had been. My family has been using Home Instead for nearly 4 years. I recommend them without reservation.

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    Services and Amenities of Home Instead - Bethel Park, PA in Bethel Park, Pennsylvania

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Bethel Park, PA in Bethel Park, Pennsylvania

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Bethel Park, PA

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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