Brightstar Care Cary

They are very flexible, and they make it easier for me instead of me needing to pack up every week to go to the center. They do the job, I don't feel like it's concierge service. They work well with me and get the job done.

I normally have to take a day off of work to do things so that is the only reason I give them this rating. I am very likely to recommend them. I like the service they provide in my home and the quality of the nurses.

They filled all of the hours we needed and they had good communication with us as the client's family. They really worked with us to try to find good care for the client when we needed it.

The services have helped us tremendously. We don't have to do the work ourselves anymore. They are reliable when the previous company we had was not. I like the manager, Tracy, because she goes over and above to help the caregivers and with my aunt and uncle. She is easy to deal with and helps resolve any questions. She is respectful and professional.

I don't have to go to the hospital to have an infusion done, so it makes it convenient for me. My biggest problem has been the nurse turnover rate. I've had eight or nine different nurses, and all were supposed to be a permanent nurse. They've let me down.

They help most by doing light housekeeping and taking me to and from doctor's appointments. He considered his employees' satisfaction and not just the clients'. Everyone had been very personable and caring.

She makes sure that she does everything in the correct order. I think that they have been very flexible about contacting me.

They work with my schedule. They really work with you. They really try to help you in emergency situations.

They help me with my health and getting my functions back to where they need to be. I like the way they advocate for me and everyone seems like they care.

With them, I have been getting better. They are very friendly. They know their jobs and they know what needs to be done.

She did her job properly. She came and did the job and was very pleasant. The nurse was fine. She was able to know what she was doing and do it properly.

We only use four hours a week so the impact is not very significant. I didn't have to teach the clients what to do all the time it would have a more positive impact on our lives. They send different people all the time so I have to keep training them. They need to hire better people because the majority of them don't know much.

The services help the most because it gives me a chance to get out and do my shopping. The agency has been very easy to work with. Most of the people that they have sent are very responsible.

They have a heart instead of looking at it like it is just a job. They are prompt and courteous.

They did whatever I asked of them, normal household tasks and taking me to run my errands. They are very efficient.

They could just get someone who could do my infusions without having to poke me so many times. They are very friendly.

She is very polite and respectful. Lakeshia, the caregiver, seems to really take pride in her work.

They need to be more qualified.

They come and do her home infusions and that is it. They could have more contact with check in. I probably get a call from them every 3 months, and that is not enough.

I am able to get my treatment at home and do not have to go to the hospital. I like that they are flexible and friendly.

BrightStar Care has helped the most in providing the therapy. I like that BrightStar Care is reliable.

They give me the IV services that I need. The new director is very responsive.

I like the quality of the care from the nursing staff. I like their concern for the patients.

They gave the family a break. I liked that they were very flexible with when they could send someone in and with changing hours.

They did not do anything to help me because they just sat there. They need to improve on doing what I ask. One caregiver came in and never talked to me.

I never could appreciate what having the care was like until I had them. It's made it easier for me to go shopping, make appointments, and keep up on all the housekeeping. I like how they came out and did the RN assessment. I like the hands on approach to everything. I like that they vet their people. I also like the flexibility.

They come to my house, which is convenient for me. They do a good job as far as the infusions.

They were really helpful and they were really flexible. We had to move quickly and my parents are out of state, so we had to move them and my dad had a longer recovery and they were super flexible about that. Everything was very convenient and easy, so we did not have to worry about that. They have a large work force, so if the primary care was not available they were able to get somebody for us. My dad was the primary caregiver and he was in the hospital, and we liked the flexibility of them finding someone other than the primary caregiver.

The most helpful is the fact that it is home, it is difficult to get out. I've only had one nurse from there, I love her. I don't know much about the company.

I like how the services are improving my life. I like how they give good services.

The young lady helped me with some of my chores, so I am not as tired, and it has improved my life. I like that I can pick my hours.

If I don't have it then I will be very sick, so the impact is very high. They are knowledgeable about what they are doing, and I am always impressed with how they keep up with the schedule. They contact me with any changes so don't have to worry about it.

I don't have any complaints at all. I need the infusions, so it is a medical necessity. I have a very good nurse who is one of the best.

It gives my husband some time to get away.

Last year I broke my back so I am not currently driving. They take me to the doctor. I would not have been able to get better without them. I love the people who work there and who take care of me. I never don't have people show up. They always show up, and if someone does not show up, they replace them. I can count on them which is important to me.

They should be more specific on what they provide. I assumed that BrightStar provided transportation, but I found out that they didn't.

They helped me out and did what I asked them to, but I still had lots of problems. They had problems meeting my needs and getting me a person when I needed them. I would not recommend certain people they sent me because I didn't like them.

I took off three days of work to care for her, and I didn't realize how much she would need right after surgery, and I was able to go back to work because someone else was able to take care of her. I liked that they had a real nurse. I also like that they provided someone to drive my loved one to appointments if needed.

They provide companionship. I like that they work around my schedule.

They were here to help with health issues. They were very consistent.

They give me my infusions. Once I get used to one of the ladies, they send someone else, and I don't like letting new people into my home.

They are very courteous. Their office system needs improvement. The coordination with the administration needs to be addressed.

I am so pleased and lucky. I hope that all BrightStar clients feel that way. I like that the 2 nurses show compassion and are kind.

I like that they come to me. I like that the nurses know what they are doing.

It is all about the caregiver and how good they are. I like the office staff and the owner.

They did infusions for me. They have always been very helpful. They are willing to change times or days if needed.

She can now get to the doctors. She doesn't have to drive. They do what they say are going to do. It is very reliable.

They don't just come and sit with my husband. They get him involved in things he enjoys. They actually care. They do a good job of communication, working with our schedule, and being on time.

They always made me feel comfortable, and they didn't make feel ill-at-ease. I liked that they were efficient and always willing to go beyond the average treatment of care.

They have helped me by providing skilled nursing care to me. I like the quality service they provide and that when a need comes up, they are on it right away.

I don't have to worry about anything. They are always up to par with everything. They always take care of everything. I think they are the best. I don't have to wonder about anything. They keep things up to date with what is going on. I always have a good feeling when they are around.

Having them here was phenomenal. I was able to work because they were here. I liked the caregivers and the owner himself. The nurse that came in got a lot of information ahead of time and made a plan of care. I would recommend them.

They've had good communication and they have been reassuring. They have helped me be away from my home and be comfortable in knowing that my daughter will be safe. I like the communication. The intake process was very thorough and reassuring.

We are able to have breaks from each other and do other things that we're able to do. They're responsive. The caregivers have the right skills and the right attitude. They're flexible.

They help by answering all the questions that I have. They are very friendly and know what they are doing.

They washed her, changed her, and they took care of her. They work hard, they help the patient, and they are there to do a wonderful job.

They help me with my grocery shopping, help me fold sheets, change my bed, and do things I can not do. They are in contact with me constantly and nobody is ever late. They are well-groomed and very personable.

They were able to make sure I knew the proper procedure and they explained what was happening and what would help my recovery. They were very courteous and helpful with my recovery.

They give me the availability to come into the office to work and I am given free time to do things for myself. I like that I can call someone at any time and talk to someone.

We wouldn't be able to go to work without them, so they're a major help. They've been really helpful and they've done everything they could to come out and help new people in the beginning get started. If there's an issue, they take care of it.

I just didn't feel like the other caregivers were as interested in making me very comfortable and pain free as the first one was. I know one of them had fallen asleep while they were here. I had a caregiver that was great. The others that came didn't seem as good.

I don't use them every day, but they are very helpful during the times I need them. They are dependable. They have quality workers who are attentive to my loved one.

It is quite a strong impact. I don't have to go over to my loved one twice a day and that makes my life easier. They bridge the gap between the independent living and the assisted living.

They were with my father, which enabled me to have free time. It gave me a peace of mind that someone was always there. I liked that they were very responsive and they were very good about follow up. The workers that they sent were wonderful.

I know that my children are in good hands when I am gone. It gives me a sense of assurance. We have gotten someone who meets my standards for a caregiver and the staff is very friendly.

It gives me a sense of assurance. I am able to focus and not worry about my kids when I go to class. They found someone for me and my son quickly. She is very professional and exactly what I was looking for.

They were inconvenient. It took up my time, and it didn't make my life easier. They were on time, nice, and personable.

They bathed my husband, gave him a shower, and shaved him, which was wonderful because I have a bad back and hip. There are a lot of things I wasn't supposed to do. The caregiver would go shopping with me and do all the things that were hard for me to do. The caretaker we had was absolutely wonderful but we needed her full-time but they said that if she left the company and came with us full time we would have to pay them thousands of dollars for losing her. It was hard because we cared for the caretaker very much and she was good with my husband.

BrightStar Care is patient and good. Our caregiver was very kind. BrightStar Care really helped me a lot. Things ran pretty smoothly and I was not afraid of what was going on.

BrightStar Care has been excellent. They treat me like a person. BrightStar Care has made life easier for me because they do the chores that I can't do anymore and are very attentive.

BrightStar Care has patient, kind, and empathetic workers. BrightStar Care is quick to meet my needs every day and will help me with little things like bandages.

The nurse from BrightStar Care is really friendly and caring. I have a friendship with my nurse. I have had her from the beginning so we have a connection now.

I would recommend BrightStar Care to others because they provide good customer service, and they are reliable. BrightStar Care's services have improved my life because they are convenient, and they send the nurses to me so I don't have to go to the doctors.