Right at Home Eastern Long Island

Offers Home Care

62 Reviews
Call (631) 881-5917
Right at Home Eastern Long Island (631) 881-5917
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Reviews of Right at Home Eastern Long Island

62 Reviews Write a review

Home Care Reviews for Right at Home Eastern Long Island

April 26, 2018

By Roanne M_1

I am a current client of this provider

They really listened to my mothers needs and assigned her caregivers that fit her needs. I am able to go away for a period of time.

April 26, 2018

By Lorraine L_1

I am a current client of this provider

They were good when they were interviewing. They also seemed to be very caring when we first started using them. This service is for my mother. It frees up my time so that I can take of other responsibilities.

April 17, 2018

By Karen F_3

I am a past client of this provider

They were very easy to work with, and they were very flexible. It was a positive experience with Right at Home. My mom is a tough customer, and she wasn't too cooperative, but they were helpful to her even though she wouldn't admit it. She just wouldn't let them do a lot of things for her.

April 17, 2018

By Bernard H_1

I am a current client of this provider

One or two of the aides are willing to do work without any direction, and we were able to switch out the caregivers that would stay on their phones. I have peace of mind knowing that my wife is covered.

April 10, 2018

By Peter M_4

I am a current client of this provider

They come and sit with my mother. They have driven her to dinner and they have also washed her floors. I am able to go out and do shopping. I am okay with leaving my mom with one of her aides.

March 23, 2018

By John M_20

I am a current client of this provider

I pay them to assist my loved one, and they are very responsive when I deal with the office in terms of what my loved one needs and scheduling. They're there with my loved one so I don't have to be, and I can work and care for the needs of my family.

March 09, 2018

By Janet H

I am a current client of this provider

The organization has been helpful. I was able to get things set up for my family members. They've saved my life. It's just that someone has been there to take care of my mother's hygiene, and that gives me a few hours off, which is a Godsend.

March 09, 2018

By Kurt & Barbara M

I am a current client of this provider

The team I have is terrific, but it took me a while to have the amazing team I have now. They do everything because they cook and take care of us. We are disabled so we really need them.

February 13, 2018

By Susan N_5

I am a current client of this provider

When she comes, we leave because it's getting out of the house and away for a few hours. They hired somebody that is so good. She's just wonderful. She's friendly and always brings my mom a present. She's just adorable. It's unbelievable. It helps a lot. It gives my wife and I time alone. We can go out to a movie or have dinner, and it gets us out without having to bring my mom.

January 26, 2018

By Pat K_4

I am a current client of this provider

First of all, the agency came and assessed the needs of my husband and compiled a booklet of the needs and conditions and went over it with the aide on their first day. The aide is excellent. She is proactive and strong. She has attributes that we need to add quality to my loved one's life.

January 12, 2018

By Bernadette C_2

I am a current client of this provider

Right at Home has sent me a wonderful aide and I couldn't be happier. Right at Home makes things easier because they always ask how they can help me.

January 11, 2018

By Michael P_1

I am a current client of this provider

I just like the aides that they have sent here so far. They give me people I can trust when I am not home.

January 11, 2018

By John G_8

I am a current client of this provider

It depends on the people that they send over, but on occasion, some of the aides have gone out of their way to help me. They're very good to me. They are willing to do things without being asked to do them.

December 18, 2017

By Vibha M_1

I am a current client of this provider

Right at Home is very reliable. Right at Home has made my life easier because our caregiver is very helpful.

December 16, 2017

By Meg P_1

I am a current client of this provider

Right at Home found the perfect caregiver for my mother, who is 82 years old and has dementia. I don't worry that my mom is alone because of Right at Home.

December 13, 2017

By Allen S_1

I am a past client of this provider

I would tell others that Right at Home is dependable, reliable, and trust-worthy. The services of Right at Home allowed me to have more freedom and gave my mother the care she needed.

December 09, 2017

By Mickey K_1

I am a current client of this provider

Right at Home sends my caregivers every time, I have no problem with them. I need Right at Home, they help me with things that I need to get done.

December 09, 2017

By Janet P_1

I am a past client of this provider

Right at Home is very helpful and easy to work with. Right at Home helped me tremendously. I didn't have to worry about my mother.

November 27, 2017

By Paul A

I am a past client of this provider

I would refer others to Right at Home because the manager was forthright and clean in his communication with me. Right at Home's services were not helpful because we discontinued their services.

November 27, 2017

By Mary F_4

I am a current client of this provider

I would tell a friend that Right at Home has provided a good experience for me with their services. I hired Right at Home to transport me to doctor appointments and such.

November 15, 2017

By Tammy H_1

I am a current client of this provider

They are honest and trustworthy, and also very caring. I work full time so they help with dealing with my mother and telling me how it is going. It has lifted a burden off my shoulders.

November 15, 2017

By Dorothy S_2

I am a current client of this provider

Right at Home is very reliable, professional, and does a good job. They are everything you'd want in home care. The services provide me with caregivers that come and do what needs to be done.

November 14, 2017

By Nina J

I am a current client of this provider

We've been impressed by the caregivers and the lady in charge. She has been super helpful and on top of things. She really goes the extra mile for us. I don't think my loved one is treating the caregivers well. If she did not have them, she would be in an institution.

October 24, 2017

By Roanne M

I am a current client of this provider

Right at Home listens to my needs and what I expect with the caregivers. They try to match you up with caregivers who will match your needs. I was my mother's primary caregiver, and when I got Right at Home I got a break from some of the routine. The caregivers made it so my mother was safe.

October 23, 2017

By Annette D_1

I am a current client of this provider

Right at Home sends very qualified, caring, and knowledgeable people. Because we are her family, the caregivers relieve us so that we can go to work during the day.

October 19, 2017

By Andrew S

I am a past client of this provider

I would recommend Right at Home because they did what they said and they were affordable. The service helped me have peace of mind because I went on vacation.

October 13, 2017

By Jean M_3

I am a current client of this provider

I would recommend Right at Home because they are very responsive. If a caregiver can't come they will make sure someone else is there, and they were able to meet the unique needs of my dad. Right at Home makes life easier because my dad was put on a special diet and needed someone to cook meals for him with his new special requirements.

October 13, 2017

By Danielle N

I am a past client of this provider

Right at Home has great management and caregivers. Right at Home would help my mother with clean and cooking.

October 06, 2017

By Barbara

I am a past client of this provider

We were very pleased with this agency. The administration was always available to answer our questions. The young lady that came to assist with my husband's care was the most wonderful caregiver and compassionate person. Loved her!

September 27, 2017

By Janet H_3

I am a current client of this provider

I do recommend Right at Home because they take the time to realize how important my mom is to me, and when I am not here they treat my mom like I would treat her. Right at Home makes life easier by allowing me time off with the peace of mind that my mom is in good care.

September 25, 2017

By Christine R

I am a past client of this provider

I would recommend Right at Home because they are responsible. They're professional and the caregivers are lovely. The caregivers at Right at Home reminded my mother to eat and drink.

September 25, 2017

By Lynne M

I am a past client of this provider

Because of an incident with the caregiver I would not recommend Right at Home. However, I was very happy with the responsiveness of the staff overall.

September 14, 2017

By Larry O

I am a past client of this provider

Right at Home was very professional. The owner of the franchise interviewed me to be sure that my needs would be met by the caregiver that he sent. Right at Home made my life easier because I didn't have to worry about anything when my caregiver was here. I was coming from a rehabilitation center.

August 25, 2017

By Irene N_1

I am a current client of this provider

Right at Home is reliable and on time. They are professional in their work. Right at Home has made my life easier by knowing what I need and I don't have to tell her what to do.

August 23, 2017

By Joseph S

I am a past client of this provider

Right at Home are very thorough and good with the services. Right at Home was able to look for my aunt while I was gone for a week on vacation.

August 15, 2017

By Kurt M_1

I am a current client of this provider

Right at Home is caring and professional, and they have good people. I would recommend Right at Home in a heart beat because they react and respond to me if I say something. I can talk to them about things I want to change, and they will respond to me. It is easy to do business with them, and they are effective at what they do. The most helpful part of having the services is that Right at Home identifies my needs together with me, and then works on them. They know what to do and how to do it. I am disabled, and I have a big need of being able to get to the doctors, let alone get up and about. One of the caregivers actually takes me to the doctor in my van and has even done a run to the doctor's office with me without an appointment to make sure that she would be able to do it correctly. They all really care about their jobs.

July 18, 2017

By Albert D_1

I am a current client of this provider

Right at Home is very friendly and accommodating. When the first caregiver didn't work out, there wasn't a problem and they sent another caregiver that turned out to be familiar with us. Right at Home helps tremendously because of the caregiver befriending my wife.

July 14, 2017

By Christine P

I am a current client of this provider

Right at Home is very reliable and the caregivers are extremely professional and caring. The service makes taking care of my father manageable. It wasn't before.

June 27, 2017

By Ida B_1

I am a current client of this provider

I would tell someone that Right at Home is pretty responsive and comes when they say they are going to come. I had a couple issues with them not replacing the caregiver right away. The caregiver just walked out, and if my niece wasn't there, my mom would've been left alone. The caregivers need to help her with her walker so she doesn't just sit all day. She should sit outside to get some sun for a little while, so she's not inside all the time. My mom has dementia, and she's starting to forget how to climb the steps when she sits all day.
Provider Response

At Right at Home of Eastern Long Island, our mission is to improve the quality of life for those we serve. Our number one concern is for the safety and comfort of our valued clients. We meet with our clients and their families, create a custom care plan tailored to their loved one, and then we do our very best to match one of our highly trained caregivers with our clients. Our caregivers are prompt and it is good to see that you agree with that as stated in your review.

On the rare occasion that a caregiver is unable to make it to the home, or must leave early due to an emergency, our office staff does everything within their power to make sure that another qualified caregiver is available to take care of your loved one. It appears that in this instant, we did not live up to our high expectations for ourselves, and for that we are truly sorry. We can say that we have done whatever has been necessary to make sure that this client has been taken care of, and has not been let down by us since. Right at Home of Eastern Long Island is your trusted in home care partner.

June 15, 2017

By Luanne M_1

I am a current client of this provider

Right at Home's services are compassionate, professional, and reliable. I have a broken right shoulder, torn ligament in my right wrist, and a left foot with torn tendons. Without Right at Home, I wouldn't be able to have a daily life at this point.

May 15, 2017

By Roy A_1

I am a past client of this provider

Right at Home is responsible, on-time, and they really care. The problem was with my wife, not with the caregivers. Half the time my wife was scared and didn't know what was going on, so it made it hard to rate what the caregivers were doing. I was very satisfied with the caregiver.

April 20, 2017

By Gerri S_1

I am a current client of this provider

Right at Home is on top of everything. The people that come to help the client are nice and good people. The management at Right at Home helps the client keep higher quality people. The people at Right at Home communicate very well. My sister and I live in other states, so the communication is key to helping us know how my uncle is doing. Everyone at Right at Home, including the management, is great.

April 17, 2017

By Marie R_1

I am a current client of this provider

Right at Home is really good with everyone I have seen. I would recommend them to anyone who needs someone to come into their house and clean it up. The services from help Right at Home me out a lot! They really got me going and helps me make it.

March 23, 2017

By Debbie O_3

I am a current client of this provider

Right at Home cares for their clients. The care from Right at Home has made me feel relieved.

March 22, 2017

By Nancy H_8

I am a current client of this provider

Right at Home is very professional. They get back to you right away and the office staff is very excellent. The services have helped the most by helping my husband get out of the house.

March 14, 2017

By John (_1

I am a past client of this provider

I was very satisfied with the service provided by Right at Home. They are a good company to work with and they were very obliging. Right at Home did everything they could to help us. The client was in pretty good shape during the care and it was good for her. She got to know the caregivers very well.

January 25, 2017

By Maureen F

I am a current client of this provider

Right at Home is very professional and responds right away. Right at Home is very accommodating, even with short notice. They are also very friendly. The owner will come out and introduce the family and the caregivers to one another. The impact is huge as there is only two of us to care for Eileen. Sometimes things happened, so we need someone close by to care that is reliable. Right at Home is very important to us.

October 13, 2016

By Bonnie632256

I am a past client of this provider

We did use Right at Home, and it was helpful. It was for my brother. My sister-in-law used them. They were very responsive. We were able to get service immediately within a few days of making an inquiry. They were very helpful and responsible. I would certainly use them again or recommend them. They did some personal care bathing, they were helpful in moving him around when he initially came out of the hospital, and they did some light housework. We had them for about 2 weeks. I chose them because they were local, and I had also known someone who had used them after I got the name from Caring.com. They were very responsive, very caring, and sensitive.

July 15, 2016

By Patsy Topping

Other

Amber came into our lives with very little prior knowledge of us or her patient Barbara. She quietly stepped into the house and with efficiency and a smile did what was needed - cooked, cleaned, made meals, shopped, and most of all was a steady companion for Barbara who was recovering from abdominal cancer surgery. Amber engaged pleasantly with both Barbara and other family members and took Barbara for walks around the farm.

March 12, 2016

By tjhayes

I interviewed this provider

My mother and I are very happy with the kindness, respect, and professionalism of the RAH Eastern Long Island owner, office manager and staff. The aides have been amazing and very helpful. They drive mom to wherever she needs to go and she's very happy with their driving skills. This is a big deal for me because I am the only person taking care of mom, and I work 40-50 hours per week. Mom's aides take her to her doctor appointments. They ask questions on behalf of the family and keep meticulous notes. I no longer have to take time off from work for the many doctor visits, and I am still "in the loop" with all her medical needs.

March 12, 2016

By Annette*

I am a current client of this provider

We have hired a caregiver for my 96 year old Mom and I would like you to know what a blessing she has been to her and to our family. Upon their first meeting, my Mom responded to her very well. She has a very positive and upbeat attitude which makes my Mom feel very comfortable and relaxed. She is also very attentive to my Mom's needs and provides extraordinary personal care and possesses great housekeeping skills. Upon leaving her for the day, she leaves me a note explaining how my Mom's day was. Mom's comment is "she takes very good care of me." Since my husband and I both work full time, it is a blessing to have "peace of mind" in knowing that we have such a responsible and reliable caregiver.

February 19, 2016

By Joy41038

I interviewed this provider

In the latter part of September 2015 I got sick and was in the hospital for about one month and then to rehab for three weeks. I was not getting out of bed during all that time. I could hardly lift my head up. My children wanted me to go home and have personal one on one care. They chose "Right at Home" as the facility to care for me 24/7. I had 24/7 care by their personnel for two months. If it wasn't for their highly trained, competent and pleasant women, I don't know where I'd be now. I'm living by myself, driving, shopping and doing what normal people do. I attribute my recovery to "Right at Home" and the wonderful care I received from my caregivers.

November 13, 2015

By B.Kalb

I am a past client of this provider

Christine and Francesca with Right at Home Eastern LI were both a big help to me.i am now able to walk without the aid of a cane and am driving my car. I really feel independent. Our daughter is here for 2 weeks and then family will be here for thanksgiving. Thank you for all your help. Barbara kalb

August 29, 2015

By Sue116074250

I am a past client of this provider

Right at Home provided a very sweet and compassionate caregiver. She was willing to do anything I needed with a smile. Right at Home followed up often to make sure I was pleased and had whatever I needed. I have already recommended their service to neighbors.
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About Right at Home Eastern Long Island

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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Right at Home Eastern Long Island

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