Right at Home Eastern Long Island

Offers Home Care

175 Reviews
Call (631) 239-7994
Right at Home Eastern Long Island (631) 239-7994
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Reviews of Right at Home Eastern Long Island

175 Reviews Write a review

Home Care Reviews for Right at Home Eastern Long Island

May 02, 2023

By William M_42

I am a current client of this provider

They have helped me the most by making Bill cheerful. She is really quick to assist him with anything that he needs. The caregiver has helped me as well. She is very attentive to things. I like them because our caregiver is very pleasant and helpful. She is cheerful and they check in on us. The company is very quick to let us know about changes. And they are very efficient.

Provider Response

Thank you for this great feedback as we are so grateful to have made such a great Caregiver match that was a great fit for your family, actually she is one of our best of the best. We always strive to fulfill our purpose of "Improving the Quality of Life for those We Serve" so it sounds like we've done just that. We yearn to be service oriented, compassionate, and aim to do the right thing all the time.

April 19, 2023

By Stephanie P_9

I am a current client of this provider

The way my mother has taken to her caregiver. She really seems to like having Carmen there. I like that we are just happy with the provider and the ease with getting everything set up as well the flexibility.

Provider Response

Thank you Stephanie for your input on what Carmen has meant to your Mom and how they've seemed to really connect. In your complete interview we're grateful to hear how Carmen lives out Right at Home's values of Compassion in that she listens, cares, and is patient with your Mom.

April 19, 2023

By Anonymous_7170

I am a current client of this provider

She allows me to be at work while she's with the client. They are very expensive, but I like that they have found the right person.

Provider Response

Although we'd like to know who wrote this we value your feedback & respect your privacy. We are grateful to have accomplished our core mission of the Right Care Right at Home with the Right People. To find quality Care staff in today's competitive NY Labor market with a Healthcare worker shortage is beyond challenging so we have to offer ideal compensation to recruit/retain staff. Unfortunately these costs of providing Homecare get passed through to the consumer as we are all experiencing due to record high inflation.

April 04, 2023

By Barbara M_69

I am a current client of this provider

The most helpful has been the fact that her caregiver is very engaged and encouraging to her. I like that it has been a totally positive experience.

Provider Response

We are grateful that our caregiver is living out some of the key values of our office (Compassion/ Service/ Do The Right Thing/ & Trust) in caring for you based on your comments. Thank you for taking the time to give our office feedback and we look forward to caring for your family for however long you need us.

April 04, 2023

By Lenny K

I am a current client of this provider

It provides me with some of the relief that I need. They have been very responsive to what my wife's requirements have been.

Provider Response

We are grateful Lenny that we've been responsive to your needs and given your wife the socialization she needs while providing a respite for you meeting your needs as well. Thank you for your feedback.

April 04, 2023

By Monica R_5

I am a current client of this provider

They help with providing the caretakers. They need to be a little more organization.

February 08, 2023

By Anonymous_6253

I am a current client of this provider

The services help me get a shower, that is the only reason I keep this caregiver. I would like them to have more caregivers who are reliable. The caregiver tries to do something for 10 mins then she will stop.

February 07, 2023

By Phil C_2

I am a current client of this provider

They have found someone who is wonderful that is coming to help me. I like the responsiveness and the quality of care.

Provider Response

Thank you Phil for the compliments about the caregiver who is taking care of your family member. Being responsive and striving to exceed customer expectations is something we always strive to do in delivering the best care we can. Looking forward to working with your family as long as you need us.

February 02, 2023

By David S_54

I am a current client of this provider

My mom is able to help herself but it still really helps. They help her with organizing things. I like that they are responsive. I like the caregiver.

Provider Response

Thank you David for your confidence in your Mom's caregiver and our support staff in caring for her since you are out of state. We always strive to accomplish our mission of "Improving the Quality of Life for those we Serve" and your caregiver certainly meets that standard for sure. Like many seniors they are primarily independent however need some assistance to age in the comfort of their own home with the help of either family or services like Right at Home so we are grateful we can assist your Mom and meet her needs at this time.

January 12, 2023

By Lorraine Y

I am a current client of this provider

The client is still able to do everything he loves to do. They are prompt, courteous, helpful, personable, and easy to reach out to.

Provider Response

Thank you Lorraine for taking the time to share your thoughts & feedback. We are grateful for the care that Kathy provides for your Mom as she truly is a lifesaver & connects so well with the clients she cares for.

January 12, 2023

By Doris K_4

I am a current client of this provider

They are always available by phone. I like everything. They are reliable.

Provider Response

Thank you so much Doris, as we are so grateful to have been able to serve your family's Homecare needs for many years and to still get your compliments of reliability we are so grateful & honored. Thank you Doris.

January 05, 2023

By Anonymous_6840

I am a current client of this provider

The agency has made it positive by being good about follow-ups. I like this agency because it is really easy to communicate with the office.

Provider Response

Thank you for taking the time to complete this brief interview as we really appreciate the feedback and compliments. We'd like to thank you personally however due to decision for your interview to remain anonymous we're unable to know who gave us this compliment. Thanks again for choosing Right at Home.

December 15, 2022

By Tom W_14

I am a current client of this provider

It is hard for me to take care of her, so it has given me a chance to go to work on Mondays and Wednesdays. It is still hard to find coverage on weekends, but it is possible, and if you need extra help, you have to ask the agency who can help someone who is bedridden.

December 15, 2022

By Barbara A_18

I am a current client of this provider

The agency has had a positive impact on my life because it provides the care I need. I would recommend them more if the aides had more availability.

December 02, 2022

By Luanne M_1

I am a current client of this provider

They have helped the most by implementing good care throughout the process of my healing. I like that they are professional, have great compassion, and personal care.

November 17, 2022

By Tammy P_5

I am a current client of this provider

Her homecare aide has become like a friend to her. I like that they are always there when I call.

Provider Response

Thank you Tammy for taking the time to give feedback on care. The Caregiver for your mom has been with us is very tenured with our office for many years and has always gotten excellent feedback on caring for her clients/family's. In speaking with your family about how instrumental she's been in helping your mom grieve & heal with the recent loss of her husband was beautiful to hear.

November 08, 2022

By Mary G_27

I am a current client of this provider

I like that they are always helpful and respectful. The caregivers have always been great. I liked that they send me nice caregivers.

Provider Response

This is great to hear Mary how helpful & respectful our staff has been in caring for your needs at home. I also wanted to thank you for you for your comment also from the interview that"I have no reason not to trust them. They just need to reach out to me more.". Therefore it is our sincerest apology you feel that we haven't communicated with you more often than we do as we will be more proactive in reaching out to you more often as requested and follow up with any requests. Thank you again Mary.

November 02, 2022

By Jerry R_15

I am a current client of this provider

They have provided a good caregiver for me. I like that they are very responsive.

Provider Response

Thank you Jerry for your feedback on validating that we matched the caregiver well to your needs at this time & being responsive communicating with you & your family. Always feel free to contact our office as we want to always deliver this level of customer service by carefully listening to your needs and promptly following through. We strive to continue to provide the care experience you need and deserve. Thanks again for your feedback Jerry.

October 18, 2022

By Barbara S_73

I am a current client of this provider

I like that she has an understanding of dementia. The agency could improve on notifying me the previous week if my request was honored.

October 18, 2022

By Henry R_2

I am a current client of this provider

He is refusing the extra help and can do things on his own. I would like them to give me a little more communication with scheduling.

October 04, 2022

By Sheila F_2

I am a current client of this provider

They provided the care needed. It gave me 4 hours of freedom. They were professional.

Provider Response

Sheila we are so grateful we've been able to care for your husband, while you've been able to get some respite from full time caregiving as it is critical for your well being & health as well. Thank you for the feedback and it is our hope that he is able to return home into your care with our help when all works out as you're planning. All the best Sheila and keep us posted how we may be of further assistance.

September 26, 2022

By Steve Se

I am a past client of this provider

Jamie and the staff at Right-At-Home Long Island provided excellent care to both my Mom and my Dad. Awesome service(s) for those in need of care for their elder parents, and especially want to thank Laura who became a close friend and advisor for our family. Thank You to Right-At-Home!

Provider Response

Thank you so much Steve for taking the time to recognize what the services of Right at Home meant to your parents & your family. I feel like we really connected over the past year or so as we shared our own stuggles as family caregivers in caring for our aging Mom's and all the up's & downs as they declined in health & function. Wishing you all the best Steve, to your family now as you begin to move forward into a new chapter in your life without your parents.

September 07, 2022

By Frank C_11

I am a current client of this provider

I don't have to give the caregiver directions; she just jumps right in. They are okay.

Provider Response

Thank you so much for your feedback Frank in caring for your wife. It is great to see how much your care team member is so responsive by taking initiative to anticipate your families needs by going right to work. Thank you for your support of Right at Home In Homecare & Assistance.

September 02, 2022

By Sharon S_28

I am a current client of this provider

Samantha has improved my quality of life 100%. I like the caregiver, Samantha. It depends on the person. I would recommend her, but I don't know about the agency.

Provider Response

Thank you so much Sharon for this feedback as this is always the goal of the services that Right at Home In Homecare & Assistance offers to "improve the quality of life for those we serve" and we are so grateful that is what Samantha care ability to give your mom everything she needs to age in place.

August 18, 2022

By Anne M_14

I am a current client of this provider

They were very cooperative with making appointments. I like the caregiver that I have. They turned out to be excellent. I have had her since November and things have worked out.

August 18, 2022

By Kurt M_4

I am a current client of this provider

A lot is going on and we are not a part of it. The aids that they give are very very good. I would like to see better comminution and I would like to also be a part of what's going.

August 01, 2022

By Arthur F_3

I am a current client of this provider

They've provided the caregiver that we needed. The caregiver that they sent is very nice. She goes above and beyond.

July 05, 2022

By Denise C_9

I am a current client of this provider

I would like if she could take him out a little more when it's nice. Sometimes I feel like the people that they're hiring are a little unreliable.

June 08, 2022

By Richard A_21

I am a current client of this provider

One of the aides is not so good. The aides need to be trained.

Provider Response

Thank you Rich for your feedback. Once you notified us of the suboptimal performance of that staff member & addressed the issue with her directly. We quickly moved to re-staff with another Caregiver of which you've stated to us recently that you were pleased with. We apologize for the inconvenience, however we are now grateful that you and your Mom are pleased with the services of Right at Home. Thank you again for your input and please keep us informed of any further updates & feedback of the services of Right at Home.

May 20, 2022

By Rosemarie "

I am a current client of this provider

I have gotten much better and I am being well taken care of. I like the aide.

Provider Response

Thank you so much Rosemarie for taking the time to share your story. We are so thankful that we were able to assist you in the recovery of your health as you returned back to your home with care from our office. Wishing you all the best of health as you've regained your independence and no longer need services.

April 11, 2022

By Stacy S_3

I am a current client of this provider

The caregiver is very open and contacts me. She keeps me apprised of what is going on. They are very nice. The woman that is with my mother now reaches out all the time. She is great.

Provider Response

Thank you so much Stacy for taking the time to share your thoughts for your review of Right at Home - Eastern LI Office. Your current caregiver has been a long time staff member and all families we place her on rave about her care & compassion for the clients she cares for. Please keep us informed of any status of care updates and any other feedback.

April 04, 2022

By Nancy F_25

I am a current client of this provider

The agency has sent us a good caregiver. The caregiver is helping transport the client to where he needs to go. The agency is always available for us to call if we need anything.

Provider Response

Thank you Nancy for taking the time to share your thoughts on the service given by our office of Right at Home - Eastern LI office. To see how our care team member has positively impacted your husband & your family is truly remarkable, as that is what we strive to do each and everyday. We are grateful to have staff like her that are so loyal, caring, capable, reliable, hard work ethic, anticipates what needs to be done, and most importantly has a heart of a servant in seeking to improve the quality of life for those she cares for living out the mission of Right at Home.

April 04, 2022

By Gail S_13

I am a current client of this provider

Right at Home is very good for me as they help me to exercise, drive me places and cook. So far, the aides I have gotten through Right at Home have been wonderful.

Provider Response

Thank you Gail so much for sharing what a positive impact that our care staff have had on your life. In reading your interview I was so grateful to see some of your responses to the questions like -"How likely are you to recommend Right at Home - Miller Place, NY to others if they needed care?" response = So far, the aides I have gotten through Right at Home have been wonderful. "Does the care you are receiving live up to your expectations of the Right at Home brand, yes or no? Please explain your response? response = Right at Home does what they said they would do for me. Thank you again Gail and looking forward to continuing to deliver on our brand promise & mission of "improving the quality of life for those we serve".

March 18, 2022

By Pam D_4

I am a current client of this provider

I know that the person who is helping my mom is reliable. I like the level of care, and the response I get whenever I have a question.

February 16, 2022

By Denise D_9

I am a current client of this provider

They need to let us know earlier if they are not going to come in. I like that they are easy to work with.

February 01, 2022

By Douglas L.

I am a past client of this provider

Right at Home Eastern LI provided both my parents with care, ranging from a few hours a day, a few days per week to 24/7 at home care. Care was specific, compassionate, and flexible. Everyone from their president (Jamie) to their care coordinators led by Laura, to their amazing caregivers/aides, we top notch. They got to know my family and my parents well beyond a typical agency. If you offered more stars, I would rate them even higher

February 01, 2022

By Debbie H_12

I am a current client of this provider

I appreciate that she cooks and cleans. I like the lady that they sent. She's excellent, and I've had no problems.

January 11, 2022

By Paul A

I am a current client of this provider

The care is consistent with the services they provide. I like their communication and the caregiver that we have.

January 11, 2022

By Geraldine K_3

I am a current client of this provider

The nurse takes good care of my husband, and I'm comfortable leaving my home. I can have a life. They have been very accommodating in finding the right aide to cover.

January 11, 2022

By Patricia D_19

I am a current client of this provider

It is important someone is there with him and provide the services needed. They communicate and the caretaker lets me what is going on in my dad's life.

January 04, 2022

By Anonymous_5672

I am a current client of this provider

The caregivers help the client get dressed and help her go to the bathroom. They are also really good at interacting with my mother, even though she has Alzheimer's. The agency calls to see if we need any more aides.

January 04, 2022

By Tom C_21

I am a current client of this provider

They clean and are very aware of what needs to be done in the home. She knows when I need medicine. She knows when to comb my hair or wipe my face. I like that the 2 professionals sent to the house are very good at what they do.

December 06, 2021

By Mary T_12

I am a past client of this provider

All of my mother's needs were met and it gave me the freedom to be with my own children. The agency is quick to put help in the home and understand the clients needs and are also easy to work with.

December 01, 2021

By Aytac E

I am a current client of this provider

They've helped the most by being attentive to his needs and filling in when I'm too tired. I like that they're reliable and responsive. You can communicate well with them. The workers are compassionate.

November 15, 2021

By Janet B_12

I am a current client of this provider

They communicate. I like the quality of caregivers.

November 15, 2021

By John T_17

I am a current client of this provider

One thing that they have done to make my experience positive is responding when I have had any complaints. I would like to see the reliability of the caregivers to be improved by Right at Home.

November 05, 2021

By Kenneth M_15

I am a current client of this provider

They could be a little more attentive to my mom. They keep in touch with me and stay on top of everything.

November 03, 2021

By Keith R_4

I am a current client of this provider

It is good for her, it helps her get out and be active to do stuff. They provide very good care and the caregiver is great.

October 05, 2021

By Catherine L_4

I am a current client of this provider

They let me not stress so much. They are very nice and accommodating. They go beyond to look for help.

October 04, 2021

By Bill & Nancy K

I am a current client of this provider

They really help us by doing the laundry. I like that they have a quality caregiver that they sent us.

September 24, 2021

By Fern D

I am a current client of this provider

It would be better if I can get more with the aid. They are very responsive, I like the aid I got for my family.

September 22, 2021

By Rose O_1

I am a current client of this provider

I have only had them for a short time but the people who have been coming have really good. They are providing physical therapy. They do some laundry. I really like the caregiver and coverage that I have now.

September 09, 2021

By Ginny D_3

I am a past client of this provider

It took them a little while, but they made it right. My second caregiver was excellent! It started out not good, but then they fixed the situation.

September 01, 2021

By Debbie E_1

I am a past client of this provider

They provided her with someone that she connected with. I liked their attentiveness, and they were very accommodating.

August 17, 2021

By Agnelo D

I am a past client of this provider

The person who came could have assisted my sister a little more. They are usually very prompt and responsive. If you needed to contact them, they were prompt in getting back to us.

August 06, 2021

By Jenny M_3

I am a current client of this provider

They care for the client so I can go to work. They are incredibly attentive and have phenomenal customer service.

August 05, 2021

By John G_2

I am a past client of this provider

They were accessible, and I was always able to speak with someone. We had very good quality aides. They were reliable and wonderful.

August 03, 2021

By Peggy H_7

I am a past client of this provider

They gave me comfort that I don't need to worry about my mom when they are with her. They are good in communication and the care provided was good.

July 20, 2021

By CEN

I am a past client of this provider

Right at Home is a very fitting name for this organization as that is exactly how they make the individuals entrusted in their care feel. The owner and the entire staff are nothing less than professional , kind and caring. The aids that took care of my mother were very attentive and made sure that all the needs of my mother were being addressed. They made my mother feel "right at home". This was extremely important to me as that was my mother's wish to be in her home. There were never any attendance issues. If there was a situation that needed to be address it was taken care of immediately. If I was ever in a need for services like this Right at Home is on the top of my list.

July 07, 2021

By Lois M_6

I am a current client of this provider

Just having coverage has been a great help. They cost could be cheaper. But they are very kind.

July 07, 2021

By Diane S_29

I am a past client of this provider

The caregivers were dependable, it was a great help to me. I like that they were very kind to my mom and they were very gentle with her.

July 03, 2021

By LIgirl

I am a past client of this provider

This is not an agency that a) you can reach easily; or b) cares about the people you entrust. They make money - lots of it. They send whomever they can, a very patchwork of care, not a committed plan. They have no expertise in memory care, but will tell you they do. They don't. They absolutely don't. They send different people, schedules change without notice, and most are unable to communicate clearly with the very people they are supposed to be helping. For people with memory care, this means extra stress, extra confusion, and this shouldn't be. If you truly care about your parents' care, especially if they are requiring memory care or a better level of care, please do not use this agency. They are just that - an agency making money. Laura and team are horrible, uncaring, and unkind. I assure you, from my own experience, please do your elderly family members a favor and skip this place so you have no regrets!!!

Provider Response

Thank you for taking the time to leave your thoughts. We at Right at Home- Eastern LI Office take all feedback seriously and always welcome constructive criticism to inform us on how we can provide better service to existing and former clients. Our office has won Caring.com awards (Caring Star) awards several years in a row because of our Client & Caregiver Satisfaction as that is what we always strive for. We regret on this instance that your experience did not match up to the standards we consistently provide to our clients and their families. Since this is an anonymous review based on its accusations & claims we are almost certain of the client & family person that wrote this (especially since based on other reviews on this website this accusation sticks out like a sore thumb who it is). Ironically we believe this review came from one family member (sibling rivalry) that was out of state and our primary local contact had nothing but gratefulness & praised how our office handled their mother's case as evidenced by documented emails & calls. Also this case started during the COVID19 pandemic so staffing issues plagued the entire Homecare industry, and we delivered the most consistent & reliable care possible during the most challenging of times to keep clients safe at home by limiting the amount of staff we rotated in and out of the home as was our policy. We strive to please everyone however it's not always possible to please some people. We can assure you one of the things we pride ourselves on is being available & reachable to discuss your family's loved one's care, case, concerns, feedback, and solutions to improve the delivery of care. Being in business now serving the Eastern Long Island community with capable, reliable, and compassionate caregivers is what we strive to deliver each and every day which is why our office & Care team has received numerous Regional and National Awards for Customer Satisfaction.

June 15, 2021

By Carolyn S_18

I am a past client of this provider

They made it so I could work, and they were able to be a companion for my dad so we could have a break. My dad was difficult at times. One caregiver communicated the clients' needs moving forward and I really appreciated that.

June 09, 2021

By Dennis C_7

I am a current client of this provider

The caregiver helps with my medical things. I would recommend them because the service is exceptional and the person I have cares.

May 10, 2021

By Anonymous_4851

I am a current client of this provider

They feed him and they accompany him when he walks. They help feed him. I only use the agency once a month for an over-nighter, they helped me find the right person for the clients. They fill my needs.

March 22, 2021

By Lisa C_20

I am a current client of this provider

They've made my experience positive by being very helpful when my mom needed different changes in services. I would tell a friend that they're very efficient and helpful.

March 19, 2021

By Anonymous_4622

I am a current client of this provider

They do everything that needs to be done. They clean the bathrooms and do laundry. I like that the caregiver that comes because she does many things for us.

March 05, 2021

By Wesley S

I am a current client of this provider

They help her with going to the bathroom and showering. I like that they have good caregivers.

March 03, 2021

By Karen R_13

I am a current client of this provider

They make my life easier since they watch her while I go to work. Their was one women who would wash the floors and do the laundry without being asked. The girls are young and late sometimes which are both frustrating.

March 02, 2021

By Anonymous_4613

I am a current client of this provider

They send the two aides I have. They are cooperative and compassionate. I like the two aides I have.

July 28, 2020

By Joyce "

I am a current client of this provider

I appreciated that they were here and did everything I wanted. I like that they are professional and good.

July 08, 2020

By Joan C_19

I am a current client of this provider

They help with house keeping. They keep me informed on what is going on.

July 08, 2020

By Ellen H_3

I am a past client of this provider

They couldn't do without it. Mom and Dad didn't need much help medically. They provided company. They were caring and very nice when he passed. My parents loved the person that worked with them.

March 04, 2020

By Anonymous_3421

I am a current client of this provider

They keep an eye on my husband when I'm gone. It's hard to say. They really don't do much when they come here. One gal does laundry, and that is good. By the time they get here my husband already had a bath because I do it. Maybe they could offer to do more.

March 04, 2020

By Kurt M_1

I am a current client of this provider

They really care about us. They are our arms and legs and do things for us with complaint and without being prompted. I like the competence of the people that care for me.

February 24, 2020

By Karen R_8

I am a current client of this provider

They are assisting with the care of my husband who is bed bound. I'm very at ease with the staff I've met. They are quick to solve problems that I have. They quickly changed it.

February 05, 2020

By Jennifer W_7

I am a current client of this provider

We've been happy. The only thing they could do is help with the shower. I feel like they have been attentive when I've called to make a switch. They've found a good match. Communication has been fine, there are no issues. They have a good understanding of our family's needs.

January 27, 2020

By Anonymous_3168

I am a current client of this provider

They do everything that needs to be done to make her as happy as possible. The guys are very responsive. If we need something, all we have to do is call, and they react quickly.

January 24, 2020

By Beverly B_10

I am a current client of this provider

I am getting more feeble so they have been good lately. I like that they are here for me.

January 17, 2020

By Douglas D_2

I am a current client of this provider

The most helpful part of the service is how they keep him active and stimulated. I really appreciate the personal interest they have in my dad.

December 18, 2019

By Jean M_10

I am a past client of this provider

They provided 24-hour care for two days, so it was very important. I would tell a friend that they have a great manager that really assesses you and tries to match your needs with a person.

December 18, 2019

By Anonymous_2897

I am a current client of this provider

They just help improve her quality of life. They can be a little more forthright with what is covered and what is not. They can tighten up what the caregivers do and do not do. They can make sure the caregivers have the right training.

December 16, 2019

By Jerry L_6

I am a current client of this provider

I do not have to worry about them not being here. They are always concerned about my good will. They are very attentive and good, and they are kind and caring. They are here when I need them.

December 11, 2019

By Francie C

I am a current client of this provider

She's a tough character. They are there for companionship and transportation. I love the personal connections that I have with everyone I speak to. The best is how excellent the aide is.

November 07, 2019

By Charles "Ron" D

I am a current client of this provider

I am just having a rough time, but they are satisfactory in providing me with the basics I need. They sometimes do have problems keeping things in order and putting things back where they found them. In general, I think that they need to have a little bit more common sense.

November 07, 2019

By Anonymous_2756

I am a current client of this provider

It depends on who is taking care of my father. There is one caregiver that goes above and beyond and works mostly with my father. Most of the other caregivers should do better. Most of the time, they get right back to me.

October 28, 2019

By Susan O_1

I am a current client of this provider

They have convinced my father to use his walker, which he wouldn't do for me. They seem to have more impact than I do. They are very personable, and when I watch them interact with my dad, they are caring, kind, and take into consideration that he is deaf.

October 24, 2019

By Donna D_14

I am a current client of this provider

This gives me some respite from being her main caregiver. I like that the staff is excellent and that they caregivers have been very good to my mom.

October 21, 2019

By Ruth A_5

I am a past client of this provider

They helped take care of my personal needs. They helped with the light cleaning around the house. I had two different aides that they had sent to me, and they were both excellent.

October 08, 2019

By Barbara W_15

I am a current client of this provider

They help provide me peace of mind because I know that she's being watched. I appreciate their personal care and attention to my mother.

October 07, 2019

By Jack S_6

I am a current client of this provider

They do a lot for me. They give personal care, like bathing, and they also do laundry, cleaning, housekeeping, and cooking. The girl that I have is very good. She is very thorough and attentive. She is very helpful.

October 07, 2019

By Linda R_16

I am a current client of this provider

The workers are responsible and are there. They are dependable. I like the workers that they have. I have had no problem with any of them. They called me when someone couldn't make it.

October 02, 2019

By CG2

I am a past client of this provider

We had been discussing in-home care for my parents with Right at Home for a couple of months before we suddenly needed help due to the hospitalization of one parent. Jamie, Laura and the team very quickly organized a thoughtful and responsible set of aides. My parents are not easy people and I was disorganized and panicked in my communications, but Right at Home handled it all professionally. Our family was able to relax a bit knowing that the parents were looked after.

September 30, 2019

By Janet H

I am a current client of this provider

For four hours of the day, I do not have to worry about taking care of my mother. They are reliable, and my mother loves the aides.

September 09, 2019

By Ven P

I am a past client of this provider

They helped her to be able to stay at home. I like the providers. Overall, they were very attentive and efficient.

September 09, 2019

By Anonymous_2533

I am a current client of this provider

They basically help out when the family is not available. They get back to me right away, they are responsive, and the caregiver is a perfect fit.

September 09, 2019

By Robin B_6

I am a current client of this provider

They assist him, and they are very compassionate and helpful to him and his wife. I like the quality of the aides that are sent. I like their promptness, and they are very responsive if we need anything.

August 28, 2019

By Marie R

I am a past client of this provider

He could work with her, and that's what was needed. He likes to be active. There were no problems, and it worked out. They are considerate, and they send good people. You don't have a problem.

August 13, 2019

By Jane C_5

I am a current client of this provider

It has been great, and I really look forward to being here, so we can get the things done that I need. I have been very happy. My daughter did the homework, and she did the input into the agency and was very happy with it. It has been very good.

August 13, 2019

By Robert S_35

I am a current client of this provider

The only issue that we have had is that we started with one girl, and they really took a liking to her, then she got another position after being a month of being with them, so they had to introduce a new person. That's the only reason why I say they're average. They have been very responsive and very personable.

July 11, 2019

By Anonymous_2204

I am a current client of this provider

It depends who they send. They fit in with the person's personality. Some fit better than others. I am very happy with what I have now. They should try to fit the aide with the age of the patient.

July 11, 2019

By Brian P_3

I am a current client of this provider

It helped him out a lot. There was someone there to take care of my dad. I can't be there all the time and it's a relief that they're there and they're nice people. My father enjoys the company and he enjoys what they do. They're friendly people and they help me out. They make a stressful situation less stressful.

July 11, 2019

By Kathy R_16

I am a past client of this provider

I totally trusted them to take over. They were caring and willing to work with me and my schedule. We didn't have insurance and had to pay out of pocket. They were probably one of the only ones that were willing to do what I could afford. I felt that they were really caring.

July 11, 2019

By Nicholas F

I am a past client of this provider

They provided companionship, and helped him walk. They matched the caregiver to my husband well.

July 11, 2019

By John Q

I am a current client of this provider

I don't have to worry about my mother in the morning. They're there to help her. They help to get her day started. The communication is great. If there's any issue or problem, they get to me right away. If there have been issues or problems, they've been great with us. If they think we need a doctor or something, they're usually right on the money.

July 11, 2019

By John K_23

I am a current client of this provider

It gives my sister and I the chance to do other things while my father is getting the care he needs. I like that my father is getting good care. We have someone that he really enjoys being with.

July 02, 2019

By LISisters

I am a past client of this provider

My family recently had the pleasure of working with Right At Home to help provide care and assistance to my father. Everyone we dealt with was incredibly helpful and compassionate and specifically we dealt with Pat and Marie a lot and they were just the kindest most caring people. They would call just to check in on our father even when we had to suspend services, just because they cared. They also were so flexible with scheduling the initial consult and the hours/shifts that would work best for my father. We loved working with them and would recommend them to anyone looking for an at home care service.

June 27, 2019

By Ilah S

I am a current client of this provider

Somebody is here to do the work that I'd be doing. I like the aides that they provide and the people that work there because they are very helpful, and I hear from them often.

June 27, 2019

By John J_12

I am a current client of this provider

They are both helping my family and my father. I like the people that are coming to my father's home. I like their personalities and attention to his care.

June 27, 2019

By Loretta R_2

I am a past client of this provider

They sent an excellent staff. The staff was excellent. They were timely and very efficient.

June 14, 2019

By Kim D_1

I am a current client of this provider

They help clean her apartment, take her to appointments, they take her grocery shopping, and help her take showers. My mother likes them. She likes the aides, and they are always there when she needs them.

May 04, 2019

By LucieRN

I am a past client of this provider

My aunt has been very independent all her life but at 93 she couldn't live alone anymore. She was very much at risk for falling but afraid be to have anyone be in her home. Right atHome staff were very accommodating , kind and went above and beyond to make give care and make her comfortable. They made a difficult situation painless!! Many thanks to them.. Recommend!

April 11, 2019

By Anonymous_1822

I am a current client of this provider

They attend to the needs that I have. The caregivers they send are what I expect and are efficient.

March 24, 2019

By Joe's kid

I am a past client of this provider

My father had very advanced dementia and we just couldn't give him the care he needed on our own. I found Right at Home online and Laura came to assess our situation. It was the best move I made. The caregivers were here with us for almost 2 years and they became family. The care my father received was incredible and he was happy and comfortable with his caregivers. The support that my mother and I both had from dads caregivers was incredible too. I dont think we would have gotten through such a difficult illness without them. I have recommended Right at Home to several people and will continue to do so in the future. My family and I are so thankful to everybody from the office staff to the caregivers.

March 13, 2019

By Roanne M_1

I am a current client of this provider

They provide care for my mother that allows me to feel comfortable stepping away. The particular agency is very on top of things, and they keep me informed. The aides we have are very easy to work with and are very pleasant.

March 12, 2019

By Tammy H_1

I am a current client of this provider

I don't have to go to every single one. I work a minimum of 40 hours a week and Right at Home will send someone over and that person can take my mom to her appointments and ask questions that I need. They're responsive. If there's a problem, they take care of it immediately and there haven't been many problems because my mom has been with them for 3 years.

February 25, 2019

By Lauren S_1

I am a current client of this provider

They were very interactive when they were here. They were excellent with care and follow up.

February 12, 2019

By Gerri S_1

I am a current client of this provider

When things go wrong, they are there for him because we are very far away. They have to be a little bit more pushy on things like taking a shower.

January 25, 2019

By Kelly S_5

I am a current client of this provider

My father's needs require them to better match the caregivers. There could be a better fit with the caregivers and my loved one.

January 23, 2019

By Bernadette C

I am a current client of this provider

They help by completing the tasks that I can't do for my husband. The people they send are efficient and they do their job well.

January 15, 2019

By Dominick L

I am a current client of this provider

They talk with her and they explain things to her. They comfort her. I am satisfied with them. The people that have come know what they are doing and they take good care of it. They are very friendly.

December 12, 2018

By Marjorie C_2

I am a past client of this provider

It's hard for me to remember that. They satisfied our needs.

November 27, 2018

By Carol H_10

I am a current client of this provider

I don't have to try to do things by myself. I can continue doing things in my own life. We need the support. The care is so good. I like it because the caregiver has a lot of experience, and she doesn't need to be told what to do.

August 23, 2018

By Terri H

I am a past client of this provider

I am thrilled to be writing this letter regarding your caregiver Adalia. She was hired to help from 7:30 am through midnight the day of our son's Wedding. Before the Wedding we spoke and my mind was at ease after the conversation. On the day of the Wedding my feelings were proven correct, Adalia was more than wonderful!! She arrived on time and instantly became a member of our family. She was unobtrusive, conscientious, caring, knowledgeable, organized, and had a wonderful personality. With confidence, I was able to be on my own that day and leave Mom in Adalia's care. The two of them bonded instantly. Adalia attended the Wedding with Mom. It was a beautiful day, Mom was happy, we were happy!! She took Mom back to her hotel room, got her settled in and we were able to go out and continue to celebrate after our son's Wedding, exactly what we had in mind. We highly recommend Adalia to work in any situation and know she will be a huge success!! Terri H.

June 29, 2018

By Peter M

I am a current client of this provider

Their are certain thing I can't do for my mother. They do diabetic skin care and help her get in and out of the shower. I would explain to them my situation with my mother and that they were attentive to coming out to see us and getting us started.

June 19, 2018

By Frank N

I am a current client of this provider

I live further away, so I'm not there as often, so the caregivers help my parents get out of bed and make sure they eat. The supervisors are great, and any questions we have, they get right on the phone and answer them.

June 19, 2018

By Mickey K

I am a current client of this provider

They are able to be responsive to my own needs. They have good customer service.

May 24, 2018

By Carol G

I am a past client of this provider

Right at Home was a big help. My mother was very dependent and I had no help before, and they made my life easier. They asked how they could help me and made suggestions. They were wonderful. They tended to do whatever we needed. I highly recommend them.

May 11, 2018

By Roseann S

I am a current client of this provider

They're a huge help because I don't have to be there all the time. They are very kind to my parents. They'll do whatever they need, and they're very good with my parents.

April 26, 2018

By Lorraine L_2

I am a current client of this provider

They were good when they were interviewing. They also seemed to be very caring when we first started using them. This service is for my mother. It frees up my time so that I can take of other responsibilities.

April 17, 2018

By Karen F_3

I am a past client of this provider

They were very easy to work with, and they were very flexible. It was a positive experience with Right at Home. My mom is a tough customer, and she wasn't too cooperative, but they were helpful to her even though she wouldn't admit it. She just wouldn't let them do a lot of things for her.

April 17, 2018

By Bernard H

I am a current client of this provider

One or two of the aides are willing to do work without any direction, and we were able to switch out the caregivers that would stay on their phones. I have peace of mind knowing that my wife is covered.

March 23, 2018

By John M

I am a current client of this provider

I pay them to assist my loved one, and they are very responsive when I deal with the office in terms of what my loved one needs and scheduling. They're there with my loved one so I don't have to be, and I can work and care for the needs of my family.

March 09, 2018

By Kurt & Barbara M

I am a current client of this provider

The team I have is terrific, but it took me a while to have the amazing team I have now. They do everything because they cook and take care of us. We are disabled so we really need them.

February 13, 2018

By Susan N

I am a current client of this provider

When she comes, we leave because it's getting out of the house and away for a few hours. They hired somebody that is so good. She's just wonderful. She's friendly and always brings my mom a present. She's just adorable. It's unbelievable. It helps a lot. It gives my wife and I time alone. We can go out to a movie or have dinner, and it gets us out without having to bring my mom.

January 26, 2018

By Pat K

I am a current client of this provider

First of all, the agency came and assessed the needs of my husband and compiled a booklet of the needs and conditions and went over it with the aide on their first day. The aide is excellent. She is proactive and strong. She has attributes that we need to add quality to my loved one's life.

January 11, 2018

By Michael P

I am a current client of this provider

I just like the aides that they have sent here so far. They give me people I can trust when I am not home.

December 18, 2017

By Vibha M

I am a current client of this provider

Right at Home is very reliable. Right at Home has made my life easier because our caregiver is very helpful.

December 16, 2017

By Meg P

I am a current client of this provider

Right at Home found the perfect caregiver for my mother, who is 82 years old and has dementia. I don't worry that my mom is alone because of Right at Home.

December 13, 2017

By Allen S

I am a past client of this provider

I would tell others that Right at Home is dependable, reliable, and trust-worthy. The services of Right at Home allowed me to have more freedom and gave my mother the care she needed.

December 09, 2017

By Janet P

I am a past client of this provider

Right at Home is very helpful and easy to work with. Right at Home helped me tremendously. I didn't have to worry about my mother.

November 27, 2017

By Mary F

I am a current client of this provider

I would tell a friend that Right at Home has provided a good experience for me with their services. I hired Right at Home to transport me to doctor appointments and such.

November 15, 2017

By Dorothy S_11

I am a current client of this provider

Right at Home is very reliable, professional, and does a good job. They are everything you'd want in home care. The services provide me with caregivers that come and do what needs to be done.

November 14, 2017

By Nina J

I am a current client of this provider

We've been impressed by the caregivers and the lady in charge. She has been super helpful and on top of things. She really goes the extra mile for us. I don't think my loved one is treating the caregivers well. If she did not have them, she would be in an institution.

October 19, 2017

By Andrew S_1

I am a past client of this provider

I would recommend Right at Home because they did what they said and they were affordable. The service helped me have peace of mind because I went on vacation.

October 13, 2017

By Elizabeth B_2

I am a past client of this provider

Right at Home has great management and caregivers. Right at Home would help my mother with clean and cooking.

October 06, 2017

By Barbara

I am a past client of this provider

We were very pleased with this agency. The administration was always available to answer our questions. The young lady that came to assist with my husband's care was the most wonderful caregiver and compassionate person. Loved her!

September 25, 2017

By Christine R

I am a past client of this provider

I would recommend Right at Home because they are responsible. They're professional and the caregivers are lovely. The caregivers at Right at Home reminded my mother to eat and drink.

September 25, 2017

By Lynne M

I am a past client of this provider

Because of an incident with the caregiver I would not recommend Right at Home. However, I was very happy with the responsiveness of the staff overall.

September 14, 2017

By Larry O

I am a past client of this provider

Right at Home was very professional. The owner of the franchise interviewed me to be sure that my needs would be met by the caregiver that he sent. Right at Home made my life easier because I didn't have to worry about anything when my caregiver was here. I was coming from a rehabilitation center.

August 25, 2017

By Irene N_1

I am a current client of this provider

Right at Home is reliable and on time. They are professional in their work. Right at Home has made my life easier by knowing what I need and I don't have to tell her what to do.

August 23, 2017

By Joseph S

I am a past client of this provider

Right at Home are very thorough and good with the services. Right at Home was able to look for my aunt while I was gone for a week on vacation.

July 18, 2017

By Albert D_1

I am a current client of this provider

Right at Home is very friendly and accommodating. When the first caregiver didn't work out, there wasn't a problem and they sent another caregiver that turned out to be familiar with us. Right at Home helps tremendously because of the caregiver befriending my wife.

July 14, 2017

By Christine P

I am a current client of this provider

Right at Home is very reliable and the caregivers are extremely professional and caring. The service makes taking care of my father manageable. It wasn't before.

June 27, 2017

By Ida B_1

I am a current client of this provider

I would tell someone that Right at Home is pretty responsive and comes when they say they are going to come. I had a couple issues with them not replacing the caregiver right away. The caregiver just walked out, and if my niece wasn't there, my mom would've been left alone. The caregivers need to help her with her walker so she doesn't just sit all day. She should sit outside to get some sun for a little while, so she's not inside all the time. My mom has dementia, and she's starting to forget how to climb the steps when she sits all day.

Provider Response

At Right at Home of Eastern Long Island, our mission is to improve the quality of life for those we serve. Our number one concern is for the safety and comfort of our valued clients. We meet with our clients and their families, create a custom care plan tailored to their loved one, and then we do our very best to match one of our highly trained caregivers with our clients. Our caregivers are prompt and it is good to see that you agree with that as stated in your review.

On the rare occasion that a caregiver is unable to make it to the home, or must leave early due to an emergency, our office staff does everything within their power to make sure that another qualified caregiver is available to take care of your loved one. It appears that in this instant, we did not live up to our high expectations for ourselves, and for that we are truly sorry. We can say that we have done whatever has been necessary to make sure that this client has been taken care of, and has not been let down by us since. Right at Home of Eastern Long Island is your trusted in home care partner.

May 15, 2017

By Roy A_1

I am a past client of this provider

Right at Home is responsible, on-time, and they really care. The problem was with my wife, not with the caregivers. Half the time my wife was scared and didn't know what was going on, so it made it hard to rate what the caregivers were doing. I was very satisfied with the caregiver.

March 23, 2017

By Debbie O_3

I am a current client of this provider

Right at Home cares for their clients. The care from Right at Home has made me feel relieved.

March 22, 2017

By Nancy H_8

I am a current client of this provider

Right at Home is very professional. They get back to you right away and the office staff is very excellent. The services have helped the most by helping my husband get out of the house.

March 14, 2017

By John (_1

I am a past client of this provider

I was very satisfied with the service provided by Right at Home. They are a good company to work with and they were very obliging. Right at Home did everything they could to help us. The client was in pretty good shape during the care and it was good for her. She got to know the caregivers very well.

January 25, 2017

By Maureen F

I am a current client of this provider

Right at Home is very professional and responds right away. Right at Home is very accommodating, even with short notice. They are also very friendly. The owner will come out and introduce the family and the caregivers to one another. The impact is huge as there is only two of us to care for Eileen. Sometimes things happened, so we need someone close by to care that is reliable. Right at Home is very important to us.

October 13, 2016

By Bonnie632256

I am a past client of this provider

We did use Right at Home, and it was helpful. It was for my brother. My sister-in-law used them. They were very responsive. We were able to get service immediately within a few days of making an inquiry. They were very helpful and responsible. I would certainly use them again or recommend them. They did some personal care bathing, they were helpful in moving him around when he initially came out of the hospital, and they did some light housework. We had them for about 2 weeks. I chose them because they were local, and I had also known someone who had used them after I got the name from Caring.com. They were very responsive, very caring, and sensitive.

July 15, 2016

By Patsy Topping

Other

Amber came into our lives with very little prior knowledge of us or her patient Barbara. She quietly stepped into the house and with efficiency and a smile did what was needed - cooked, cleaned, made meals, shopped, and most of all was a steady companion for Barbara who was recovering from abdominal cancer surgery. Amber engaged pleasantly with both Barbara and other family members and took Barbara for walks around the farm.

March 12, 2016

By tjhayes

I interviewed this provider

My mother and I are very happy with the kindness, respect, and professionalism of the RAH Eastern Long Island owner, office manager and staff. The aides have been amazing and very helpful. They drive mom to wherever she needs to go and she's very happy with their driving skills. This is a big deal for me because I am the only person taking care of mom, and I work 40-50 hours per week. Mom's aides take her to her doctor appointments. They ask questions on behalf of the family and keep meticulous notes. I no longer have to take time off from work for the many doctor visits, and I am still "in the loop" with all her medical needs.

March 12, 2016

By Annette*

I am a current client of this provider

We have hired a caregiver for my 96 year old Mom and I would like you to know what a blessing she has been to her and to our family. Upon their first meeting, my Mom responded to her very well. She has a very positive and upbeat attitude which makes my Mom feel very comfortable and relaxed. She is also very attentive to my Mom's needs and provides extraordinary personal care and possesses great housekeeping skills. Upon leaving her for the day, she leaves me a note explaining how my Mom's day was. Mom's comment is "she takes very good care of me." Since my husband and I both work full time, it is a blessing to have "peace of mind" in knowing that we have such a responsible and reliable caregiver.

February 19, 2016

By Joy41038

I interviewed this provider

In the latter part of September 2015 I got sick and was in the hospital for about one month and then to rehab for three weeks. I was not getting out of bed during all that time. I could hardly lift my head up. My children wanted me to go home and have personal one on one care. They chose "Right at Home" as the facility to care for me 24/7. I had 24/7 care by their personnel for two months. If it wasn't for their highly trained, competent and pleasant women, I don't know where I'd be now. I'm living by myself, driving, shopping and doing what normal people do. I attribute my recovery to "Right at Home" and the wonderful care I received from my caregivers.

November 13, 2015

By B.Kalb

I am a past client of this provider

Christine and Francesca with Right at Home Eastern LI were both a big help to me.i am now able to walk without the aid of a cane and am driving my car. I really feel independent. Our daughter is here for 2 weeks and then family will be here for thanksgiving. Thank you for all your help. Barbara kalb

August 29, 2015

By Sue116074250

I am a past client of this provider

Right at Home provided a very sweet and compassionate caregiver. She was willing to do anything I needed with a smile. Right at Home followed up often to make sure I was pleased and had whatever I needed. I have already recommended their service to neighbors.
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About Right at Home Eastern Long Island in Miller Place, New York

rightathome.net

Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

Custom Care Plan

We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

Caregiver Training and Care Supervision

When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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Services and Amenities of Right at Home Eastern Long Island in Miller Place, New York

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Background Checks
  • Drug Screening

Training

  • Continual Training

Bonded/insured

  • Bonded And Insured
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Right at Home Eastern Long Island

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