Right at Home Eastern Long Island

Offers Home Care

83 Reviews
Call (631) 881-5917
Right at Home Eastern Long Island (631) 881-5917
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Reviews of Right at Home Eastern Long Island

83 Reviews Write a review

Home Care Reviews for Right at Home Eastern Long Island

July 11, 2019

By Peggy S_2

I am a current client of this provider

She is here for me all night and will do anything I ask them to help me. They get me help whenever I need it, and their employees are very well dressed.

July 11, 2019

By Nicholas F

I am a past client of this provider

They provided companionship, and helped him walk. They matched the caregiver to my husband well.

July 11, 2019

By John Q

I am a current client of this provider

I don't have to worry about my mother in the morning. They're there to help her. They help to get her day started. The communication is great. If there's any issue or problem, they get to me right away. If there have been issues or problems, they've been great with us. If they think we need a doctor or something, they're usually right on the money.

July 11, 2019

By John K_23

I am a current client of this provider

It gives my sister and I the chance to do other things while my father is getting the care he needs. I like that my father is getting good care. We have someone that he really enjoys being with.

July 02, 2019

By LISisters

I am a past client of this provider

My family recently had the pleasure of working with Right At Home to help provide care and assistance to my father. Everyone we dealt with was incredibly helpful and compassionate and specifically we dealt with Pat and Marie a lot and they were just the kindest most caring people. They would call just to check in on our father even when we had to suspend services, just because they cared. They also were so flexible with scheduling the initial consult and the hours/shifts that would work best for my father. We loved working with them and would recommend them to anyone looking for an at home care service.

June 27, 2019

By Ilah S

I am a current client of this provider

Somebody is here to do the work that I'd be doing. I like the aides that they provide and the people that work there because they are very helpful, and I hear from them often.

June 27, 2019

By John J_12

I am a current client of this provider

They are both helping my family and my father. I like the people that are coming to my father's home. I like their personalities and attention to his care.

June 27, 2019

By Loretta R_2

I am a past client of this provider

They sent an excellent staff. The staff was excellent. They were timely and very efficient.

June 25, 2019

By Luanne M_1

I am a current client of this provider

They are very consistent, on top of things, have a caring and compassionate attitude, and are good at what they do. I like that they are professional, compassionate, have a sense of humor, and are an incredibly good staff.

June 14, 2019

By Ellen H_3

I am a current client of this provider

My mother likes the services better than my father does. He needs it, but doesn't want to admit it. They are good, but I don't know anyone to compare them to. They are very nice. He calls when my loved one has been hospitalized, and he is knowledgeable.

June 14, 2019

By Kim D_1

I am a current client of this provider

They help clean her apartment, take her to appointments, they take her grocery shopping, and help her take showers. My mother likes them. She likes the aides, and they are always there when she needs them.

May 04, 2019

By LucieRN

I am a past client of this provider

My aunt has been very independent all her life but at 93 she couldn't live alone anymore. She was very much at risk for falling but afraid be to have anyone be in her home. Right atHome staff were very accommodating , kind and went above and beyond to make give care and make her comfortable. They made a difficult situation painless!! Many thanks to them.. Recommend!

April 25, 2019

By Susan O_1

I am a current client of this provider

They cook dinner for him and make sure his sheets and towels are clean. They help him with phone calls because he is deaf. They provide him with companionship. I find that when I call them, they are very prompt in picking up the phone or getting back to me. Their email communication is clear. They have gone out of their way to get a caregiver or someone there when the scheduled caregiver can't be there. They are committed to their clients.

April 11, 2019

By Anonymous_1822

I am a current client of this provider

They attend to the needs that I have. The caregivers they send are what I expect and are efficient.

April 10, 2019

By Douglas D_2

I am a current client of this provider

They try really hard to keep my dad happy. I like everything. One of the things I really like is that they are very responsive with the needs and questions I have. They are easy to get ahold of.

March 24, 2019

By Joe's kid

I am a past client of this provider

My father had very advanced dementia and we just couldn't give him the care he needed on our own. I found Right at Home online and Laura came to assess our situation. It was the best move I made. The caregivers were here with us for almost 2 years and they became family. The care my father received was incredible and he was happy and comfortable with his caregivers. The support that my mother and I both had from dads caregivers was incredible too. I dont think we would have gotten through such a difficult illness without them. I have recommended Right at Home to several people and will continue to do so in the future. My family and I are so thankful to everybody from the office staff to the caregivers.

March 22, 2019

By Janet H

I am a current client of this provider

She is very well taken care of, but it also gives me free time and gives me that four hours to get away and know my mom is in good care. Teresa is very efficient, takes very good care of my mother, and is always here.

March 13, 2019

By Roanne M_1

I am a current client of this provider

They provide care for my mother that allows me to feel comfortable stepping away. The particular agency is very on top of things, and they keep me informed. The aides we have are very easy to work with and are very pleasant.

March 12, 2019

By Tammy H_1

I am a current client of this provider

I don't have to go to every single one. I work a minimum of 40 hours a week and Right at Home will send someone over and that person can take my mom to her appointments and ask questions that I need. They're responsive. If there's a problem, they take care of it immediately and there haven't been many problems because my mom has been with them for 3 years.

February 25, 2019

By Lauren S_1

I am a current client of this provider

They were very interactive when they were here. They were excellent with care and follow up.

February 12, 2019

By Gerri S_1

I am a current client of this provider

When things go wrong, they are there for him because we are very far away. They have to be a little bit more pushy on things like taking a shower.

January 25, 2019

By Kelly S_5

I am a current client of this provider

My father's needs require them to better match the caregivers. There could be a better fit with the caregivers and my loved one.

January 23, 2019

By Bernadette C

I am a current client of this provider

They help by completing the tasks that I can't do for my husband. The people they send are efficient and they do their job well.

January 15, 2019

By Dominick L

I am a current client of this provider

They talk with her and they explain things to her. They comfort her. I am satisfied with them. The people that have come know what they are doing and they take good care of it. They are very friendly.

December 12, 2018

By Marjorie C_2

I am a past client of this provider

It's hard for me to remember that. They satisfied our needs.

November 27, 2018

By Carol H_10

I am a current client of this provider

I don't have to try to do things by myself. I can continue doing things in my own life. We need the support. The care is so good. I like it because the caregiver has a lot of experience, and she doesn't need to be told what to do.

November 13, 2018

By Debbie E_1

I am a current client of this provider

Its more peace of mind for me than than help for my mother. I would tell a friend that they are very family oriented.

November 09, 2018

By Kurt M_4

I am a current client of this provider

They are our arms and legs. They are our drivers. They involve themselves in our planning and in our everyday activities. The aides really care about us. They make things personal.

August 23, 2018

By Terri H

I am a past client of this provider

I am thrilled to be writing this letter regarding your caregiver Adalia. She was hired to help from 7:30 am through midnight the day of our son's Wedding. Before the Wedding we spoke and my mind was at ease after the conversation. On the day of the Wedding my feelings were proven correct, Adalia was more than wonderful!! She arrived on time and instantly became a member of our family. She was unobtrusive, conscientious, caring, knowledgeable, organized, and had a wonderful personality. With confidence, I was able to be on my own that day and leave Mom in Adalia's care. The two of them bonded instantly. Adalia attended the Wedding with Mom. It was a beautiful day, Mom was happy, we were happy!! She took Mom back to her hotel room, got her settled in and we were able to go out and continue to celebrate after our son's Wedding, exactly what we had in mind. We highly recommend Adalia to work in any situation and know she will be a huge success!! Terri H.

June 29, 2018

By Peter M

I am a current client of this provider

Their are certain thing I can't do for my mother. They do diabetic skin care and help her get in and out of the shower. I would explain to them my situation with my mother and that they were attentive to coming out to see us and getting us started.

June 19, 2018

By Frank N

I am a current client of this provider

I live further away, so I'm not there as often, so the caregivers help my parents get out of bed and make sure they eat. The supervisors are great, and any questions we have, they get right on the phone and answer them.

June 19, 2018

By Mickey K

I am a current client of this provider

They are able to be responsive to my own needs. They have good customer service.

May 24, 2018

By Carol G

I am a past client of this provider

Right at Home was a big help. My mother was very dependent and I had no help before, and they made my life easier. They asked how they could help me and made suggestions. They were wonderful. They tended to do whatever we needed. I highly recommend them.

May 11, 2018

By Roseann S

I am a current client of this provider

They're a huge help because I don't have to be there all the time. They are very kind to my parents. They'll do whatever they need, and they're very good with my parents.

April 26, 2018

By Lorraine L_2

I am a current client of this provider

They were good when they were interviewing. They also seemed to be very caring when we first started using them. This service is for my mother. It frees up my time so that I can take of other responsibilities.

April 17, 2018

By Karen F_3

I am a past client of this provider

They were very easy to work with, and they were very flexible. It was a positive experience with Right at Home. My mom is a tough customer, and she wasn't too cooperative, but they were helpful to her even though she wouldn't admit it. She just wouldn't let them do a lot of things for her.

April 17, 2018

By Bernard H

I am a current client of this provider

One or two of the aides are willing to do work without any direction, and we were able to switch out the caregivers that would stay on their phones. I have peace of mind knowing that my wife is covered.

April 10, 2018

By Peter M

I am a current client of this provider

They come and sit with my mother. They have driven her to dinner and they have also washed her floors. I am able to go out and do shopping. I am okay with leaving my mom with one of her aides.

March 23, 2018

By John M

I am a current client of this provider

I pay them to assist my loved one, and they are very responsive when I deal with the office in terms of what my loved one needs and scheduling. They're there with my loved one so I don't have to be, and I can work and care for the needs of my family.

March 09, 2018

By Kurt & Barbara M

I am a current client of this provider

The team I have is terrific, but it took me a while to have the amazing team I have now. They do everything because they cook and take care of us. We are disabled so we really need them.

February 13, 2018

By Susan N

I am a current client of this provider

When she comes, we leave because it's getting out of the house and away for a few hours. They hired somebody that is so good. She's just wonderful. She's friendly and always brings my mom a present. She's just adorable. It's unbelievable. It helps a lot. It gives my wife and I time alone. We can go out to a movie or have dinner, and it gets us out without having to bring my mom.

January 26, 2018

By Pat K

I am a current client of this provider

First of all, the agency came and assessed the needs of my husband and compiled a booklet of the needs and conditions and went over it with the aide on their first day. The aide is excellent. She is proactive and strong. She has attributes that we need to add quality to my loved one's life.

January 11, 2018

By Michael P

I am a current client of this provider

I just like the aides that they have sent here so far. They give me people I can trust when I am not home.

December 18, 2017

By Vibha M

I am a current client of this provider

Right at Home is very reliable. Right at Home has made my life easier because our caregiver is very helpful.

December 16, 2017

By Meg P

I am a current client of this provider

Right at Home found the perfect caregiver for my mother, who is 82 years old and has dementia. I don't worry that my mom is alone because of Right at Home.

December 13, 2017

By Allen S

I am a past client of this provider

I would tell others that Right at Home is dependable, reliable, and trust-worthy. The services of Right at Home allowed me to have more freedom and gave my mother the care she needed.

December 09, 2017

By Janet P

I am a past client of this provider

Right at Home is very helpful and easy to work with. Right at Home helped me tremendously. I didn't have to worry about my mother.

November 27, 2017

By Paul A

I am a past client of this provider

I would refer others to Right at Home because the manager was forthright and clean in his communication with me. Right at Home's services were not helpful because we discontinued their services.

November 27, 2017

By Mary F

I am a current client of this provider

I would tell a friend that Right at Home has provided a good experience for me with their services. I hired Right at Home to transport me to doctor appointments and such.

November 15, 2017

By Dorothy S_11

I am a current client of this provider

Right at Home is very reliable, professional, and does a good job. They are everything you'd want in home care. The services provide me with caregivers that come and do what needs to be done.

November 14, 2017

By Nina J

I am a current client of this provider

We've been impressed by the caregivers and the lady in charge. She has been super helpful and on top of things. She really goes the extra mile for us. I don't think my loved one is treating the caregivers well. If she did not have them, she would be in an institution.

October 19, 2017

By Andrew S_1

I am a past client of this provider

I would recommend Right at Home because they did what they said and they were affordable. The service helped me have peace of mind because I went on vacation.

October 13, 2017

By Jean M_10

I am a current client of this provider

I would recommend Right at Home because they are very responsive. If a caregiver can't come they will make sure someone else is there, and they were able to meet the unique needs of my dad. Right at Home makes life easier because my dad was put on a special diet and needed someone to cook meals for him with his new special requirements.

October 13, 2017

By Elizabeth B_2

I am a past client of this provider

Right at Home has great management and caregivers. Right at Home would help my mother with clean and cooking.

October 06, 2017

By Barbara

I am a past client of this provider

We were very pleased with this agency. The administration was always available to answer our questions. The young lady that came to assist with my husband's care was the most wonderful caregiver and compassionate person. Loved her!

September 25, 2017

By Christine R

I am a past client of this provider

I would recommend Right at Home because they are responsible. They're professional and the caregivers are lovely. The caregivers at Right at Home reminded my mother to eat and drink.

September 25, 2017

By Lynne M

I am a past client of this provider

Because of an incident with the caregiver I would not recommend Right at Home. However, I was very happy with the responsiveness of the staff overall.

September 14, 2017

By Larry O

I am a past client of this provider

Right at Home was very professional. The owner of the franchise interviewed me to be sure that my needs would be met by the caregiver that he sent. Right at Home made my life easier because I didn't have to worry about anything when my caregiver was here. I was coming from a rehabilitation center.

August 25, 2017

By Irene N_1

I am a current client of this provider

Right at Home is reliable and on time. They are professional in their work. Right at Home has made my life easier by knowing what I need and I don't have to tell her what to do.

August 23, 2017

By Joseph S

I am a past client of this provider

Right at Home are very thorough and good with the services. Right at Home was able to look for my aunt while I was gone for a week on vacation.

July 18, 2017

By Albert D_1

I am a current client of this provider

Right at Home is very friendly and accommodating. When the first caregiver didn't work out, there wasn't a problem and they sent another caregiver that turned out to be familiar with us. Right at Home helps tremendously because of the caregiver befriending my wife.

July 14, 2017

By Christine P

I am a current client of this provider

Right at Home is very reliable and the caregivers are extremely professional and caring. The service makes taking care of my father manageable. It wasn't before.

June 27, 2017

By Ida B_1

I am a current client of this provider

I would tell someone that Right at Home is pretty responsive and comes when they say they are going to come. I had a couple issues with them not replacing the caregiver right away. The caregiver just walked out, and if my niece wasn't there, my mom would've been left alone. The caregivers need to help her with her walker so she doesn't just sit all day. She should sit outside to get some sun for a little while, so she's not inside all the time. My mom has dementia, and she's starting to forget how to climb the steps when she sits all day.
Provider Response

At Right at Home of Eastern Long Island, our mission is to improve the quality of life for those we serve. Our number one concern is for the safety and comfort of our valued clients. We meet with our clients and their families, create a custom care plan tailored to their loved one, and then we do our very best to match one of our highly trained caregivers with our clients. Our caregivers are prompt and it is good to see that you agree with that as stated in your review.

On the rare occasion that a caregiver is unable to make it to the home, or must leave early due to an emergency, our office staff does everything within their power to make sure that another qualified caregiver is available to take care of your loved one. It appears that in this instant, we did not live up to our high expectations for ourselves, and for that we are truly sorry. We can say that we have done whatever has been necessary to make sure that this client has been taken care of, and has not been let down by us since. Right at Home of Eastern Long Island is your trusted in home care partner.

May 15, 2017

By Roy A_1

I am a past client of this provider

Right at Home is responsible, on-time, and they really care. The problem was with my wife, not with the caregivers. Half the time my wife was scared and didn't know what was going on, so it made it hard to rate what the caregivers were doing. I was very satisfied with the caregiver.

March 23, 2017

By Debbie O_3

I am a current client of this provider

Right at Home cares for their clients. The care from Right at Home has made me feel relieved.

March 22, 2017

By Nancy H_8

I am a current client of this provider

Right at Home is very professional. They get back to you right away and the office staff is very excellent. The services have helped the most by helping my husband get out of the house.

March 14, 2017

By John (_1

I am a past client of this provider

I was very satisfied with the service provided by Right at Home. They are a good company to work with and they were very obliging. Right at Home did everything they could to help us. The client was in pretty good shape during the care and it was good for her. She got to know the caregivers very well.

January 25, 2017

By Maureen F

I am a current client of this provider

Right at Home is very professional and responds right away. Right at Home is very accommodating, even with short notice. They are also very friendly. The owner will come out and introduce the family and the caregivers to one another. The impact is huge as there is only two of us to care for Eileen. Sometimes things happened, so we need someone close by to care that is reliable. Right at Home is very important to us.

October 13, 2016

By Bonnie632256

I am a past client of this provider

We did use Right at Home, and it was helpful. It was for my brother. My sister-in-law used them. They were very responsive. We were able to get service immediately within a few days of making an inquiry. They were very helpful and responsible. I would certainly use them again or recommend them. They did some personal care bathing, they were helpful in moving him around when he initially came out of the hospital, and they did some light housework. We had them for about 2 weeks. I chose them because they were local, and I had also known someone who had used them after I got the name from Caring.com. They were very responsive, very caring, and sensitive.

July 15, 2016

By Patsy Topping

Other

Amber came into our lives with very little prior knowledge of us or her patient Barbara. She quietly stepped into the house and with efficiency and a smile did what was needed - cooked, cleaned, made meals, shopped, and most of all was a steady companion for Barbara who was recovering from abdominal cancer surgery. Amber engaged pleasantly with both Barbara and other family members and took Barbara for walks around the farm.

March 12, 2016

By tjhayes

I interviewed this provider

My mother and I are very happy with the kindness, respect, and professionalism of the RAH Eastern Long Island owner, office manager and staff. The aides have been amazing and very helpful. They drive mom to wherever she needs to go and she's very happy with their driving skills. This is a big deal for me because I am the only person taking care of mom, and I work 40-50 hours per week. Mom's aides take her to her doctor appointments. They ask questions on behalf of the family and keep meticulous notes. I no longer have to take time off from work for the many doctor visits, and I am still "in the loop" with all her medical needs.

March 12, 2016

By Annette*

I am a current client of this provider

We have hired a caregiver for my 96 year old Mom and I would like you to know what a blessing she has been to her and to our family. Upon their first meeting, my Mom responded to her very well. She has a very positive and upbeat attitude which makes my Mom feel very comfortable and relaxed. She is also very attentive to my Mom's needs and provides extraordinary personal care and possesses great housekeeping skills. Upon leaving her for the day, she leaves me a note explaining how my Mom's day was. Mom's comment is "she takes very good care of me." Since my husband and I both work full time, it is a blessing to have "peace of mind" in knowing that we have such a responsible and reliable caregiver.

February 19, 2016

By Joy41038

I interviewed this provider

In the latter part of September 2015 I got sick and was in the hospital for about one month and then to rehab for three weeks. I was not getting out of bed during all that time. I could hardly lift my head up. My children wanted me to go home and have personal one on one care. They chose "Right at Home" as the facility to care for me 24/7. I had 24/7 care by their personnel for two months. If it wasn't for their highly trained, competent and pleasant women, I don't know where I'd be now. I'm living by myself, driving, shopping and doing what normal people do. I attribute my recovery to "Right at Home" and the wonderful care I received from my caregivers.

November 13, 2015

By B.Kalb

I am a past client of this provider

Christine and Francesca with Right at Home Eastern LI were both a big help to me.i am now able to walk without the aid of a cane and am driving my car. I really feel independent. Our daughter is here for 2 weeks and then family will be here for thanksgiving. Thank you for all your help. Barbara kalb

August 29, 2015

By Sue116074250

I am a past client of this provider

Right at Home provided a very sweet and compassionate caregiver. She was willing to do anything I needed with a smile. Right at Home followed up often to make sure I was pleased and had whatever I needed. I have already recommended their service to neighbors.
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About Right at Home Eastern Long Island

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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