Hi Beth- thank you for your feedback as we are so grateful for your level of satisfaction with Right at Home & the care being given by our caregiver Joyce as it seems like the right match for sure. In reviewing the entire interview there were also 2 more comments made by you that make us smile: 1-How well are the caregivers matched with your needs and preferences? Your response: "I appreciate that the caregiver has an enjoyment or acceptance of what my mom enjoys. This current one is more able to appreciate things that are for older people." 2-Do you trust the Right at Home brand, yes or no? Please explain your response. Your response: "They followed through on the promises they made and we feel confident in the honesty of the people we've met." These two comments really shine on two great values that we hold to be essential, Compassion (caring / being interested in what others think is important) and Trust (promises made and promises kept). Thank you so much Beth for sharing.