(800) 558-0653

Home Instead - Albuquerque, NM

585 Osuna Rd NE, Albuquerque, NM 87113

(800) 558-0653

Verified Partner


(12 reviews)

Offers Home Care

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Reviews of Home Instead - Albuquerque, NM in Albuquerque, New Mexico


(12 reviews)



    June 10, 2021

    I am a current client of this provider

    Many caregivers with little to absolutely no experience. Very little training for caregivers and no oversight of caregivers.

    Wolfman Jack


    May 28, 2021

    I am a current client of this provider

    Leaves it to user of services to sort out if the caregiver can cook. Our present caregiver is very personable and very responsible.



    October 21, 2020

    I am a current client of this provider

    If it wasn't for Evette coming twice a week to stay with my father I wouldn't get the time needed for me. She is wonderful with him.



    April 18, 2018

    I am a current client of this provider

    I would be unable to live in my home if I did not have Maxine. She helps me with my chores. She enables me to stay in my home.



    February 26, 2018

    I am a current client of this provider

    Finding the right care giver is very personal and we have gone through several to find the ones that have stayed. It took a while with some, others it was instant like or dislike. Don’t ever feel bad if you know it is’nt the agency and they will work with you to find the right fit.they are there to help, don’t feel uncomfortable asking when you need it.



    March 10, 2017

    I am a current client of this provider

    De Anna is just like a member of the family and she takes care of every needs just like a daughter .



    December 27, 2016

    I am a current client of this provider

    The agency is well organized, efficient and reliable. Employees are friendly and helpful om the phone. My current caregiver is kind, resourceful, experienced and intelligent.



    November 22, 2016

    I am a past client of this provider

    I used Home Instead. I was very satisfied with the service. I had eye surgery, and I needed somebody to take me there and stay with me while the surgery was performed and bring me home, then, picked me up again next morning and take me to the doctors for follow-up. My caregiver was a young lady, and she great. She was very nice and very helpful. I really couldn?t ask for a better service.



    November 10, 2016

    I am a current client of this provider

    Our care provider for my 86 year old dad is wonderful. The care he provides my dad is first class. He comes twice a week to bath him and change his bes linens and clean his bathroom. He always lets me know if there are any areas on my dad i should be concerned with. He interacts with my dad very well, they continually talk about different things and my dad continually tells me how much he likes his caregiver. He is now giving me a 4 hour respite every 2 weeks so the two of them sit and solve the worlds problems and it is a real pick me up for my dad.



    November 8, 2016

    I am a current client of this provider

    Don't understand the wuestion.I like Home Instead. very caring.



    November 6, 2016

    I am a past client of this provider

    I've never written a review for anything, ever, but in this case I felt I had to. Home Instead came highly recommend by two co-workers for in home care for my elderly parent. I interviewed and hired them on the spot. They said they could deliver everything I told them I needed for my aging parent living at home. Within one month I realized that I needed to lower my expectations and not complain or give feedback on the care that was being given/not given. There were multiple days (3) that couldn't be covered by a caregiver capable of caring for my parent, as promised. They were always working on the schedule a day or two in advance...even though we had a set schedule. I was constantly getting phone calls that the caregiver as lost or couldn't get in the house or wouldn't go in because we have dogs., or couldn't get my parent up from a chair or bed or commode. We are now with a different company.



    March 15, 2015

    I am a current client of this provider

    I never had a reason to have caregivers before my husband's fall, but I would highly recommend Home Instead Senior Care to anyone needing quality home care for themselves or a loved one. I first met these wonderful people in the nursing home where my husband was staying. I knew he would need constant care when he returned home and they have provided it in every way. The caregivers are wonderful trustworthy people who you can welcome into your home knowing you or your loved one will have excellent care. At first it was overnight care, bathing, and transportation to the Dr's, etc that required different people each time until I was able to take over his care. Now he is partly with the VA Admin who provides me with a lady who transported him to the Dr. the last time, almost a year ago, who comes every other week to make sure he doesn't fall, that he takes his medication, keeps him company, and does light housekeeping chores while I run errands or shop for 4 hours. She has now become like part of our family. Thanks Home Instead!! jvw

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    Services and Amenities of Home Instead - Albuquerque, NM in Albuquerque, New Mexico

    Ambulatory Assistance & Accessibility

    • Mobility & Wheelchair Assistance
    • Transfer Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Sub-types of Home Care

    • Full Service Agency

    Health Services

    • Memory Care
    • Companion Care

    Fitness & Wellness Programs

    • Fitness Opportunities

    Care Management Services

    • Residency Confirmation

    Personal Care

    • Dressing Assistance
    • Meal Preparation
    • Bathing Assistance
    • Toileting Assistance

    Licensing & Inspections

    • Staff Drug Screening

    Bonds & Insurance

    • Is Bonded and Insured

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Staff Training & Qualifications

    • Continual Training
    • Staff trained in memory care
    • Reference Checks
    • Staff Driving Record Check
    • Interview Every Team Member in Person

    Housekeeping & Maintenance

    • Housekeeping Services

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Albuquerque, NM in Albuquerque, New Mexico

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

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