Synergy HomeCare North West New Jersey

Anonymous_1733231998

It would be good to have more mature providers. It would be good to have more available providers.

Anonymous_1732011880

They provide care and help me daily tasks. They are well managed.

Randi_1

The service makes my life easier. I get care when I need it.

Marcia_1

They have never left me high and dry. They find someone to fill in and help me. I like that the girls are kind. They provide help 10 hours a day.

Jackie W_12

They stayed the amount of time, and let me get out of the house. The people showed up on time, and were nice.

Anonymous_1721400246

I'm not able to do things so it's a big help for me. I like that they seem to do a nice job and they're willing to help.

Risa T

She just helps my mom with daily care. They are accommodating.

Barbara S_43

The providers take excellent care of my husband who had a stroke. I like the provider that I have very much and I recommend SYNERGY to my friends and acquaintances and they have been satisfied.

Anonymous_1714668934

I love all the caregivers they have for us and they are helpful. They have caregivers close to me.

Elaine F_7

They are very friendly and helpful. They are reachable and responsive.

Marlene Q

Right now, it is working well and everything is going fine. I would recommend them because they are responsible.

Murrey F

They take him out on the porch when it's warm. We have the live-in one to help out 24/7. It's a good price.

Arleigh H

We are still in the middle of the learning curve. Helen is difficult for anyone but me, and sometimes even me, to take care of. I would recommend them because they seem to be very strict in following their business plan.

Jean P_14

They have helped the most by taking care of him. They shower him. I would recommend them because of ease of use.

Pamela Bennett S

They handled all her needs and did it very well. I like that they were very good and the people were terrific.

James F_27

They've provided service for us in an efficient manner. They are very reliable and caring.

John R_51

They take a lot of pressure off of me. I like the employee that they sent us.

James S_57

The most helpful thing has been having a social environment, and getting my medical needs taken care of. I like that they have personalized service. They show empathy and they care about the person that they are taking care of.

Marge_2

They've been attentive and when I need to go out and do errands, or anything, I don't have any reservations about leaving him in their care. Michelle has been helpful and has addressed our concerns. We've had two different people and they've been great.

Barbara W_43

They help me when I need help and they don't help when I don't need help. I like that my aide is very nice.

Karen B_39

The most helpful has been him being able to live in his current environment. I like that the majority of the people have been very good.

Norma Jean M

They could have a greater impact if they did my washer and relieved my relatives to take care of a lot of things. One thing I like about the services is that they send me good aides and work with me for the number of hours I want.

Marilyn J_6

They have been extremely responsive to every call that I have made and have nurses who are very professional. I like that they are prompt and responsible. The nurses they have sent have been excellent and just a class A.

Janet M_24

They took care of my husband which helped the most. I like how they're very caring.

Peter D_1

They have got me walking again which is very good. One thing I like about them is that they are on time and they work very hard.

Rosemary M_11

The impact has been just fine the way it is. I would recommend them because they are very thorough.

Donna C_20

The visiting nurse is outstanding. They help with taking her to the gym and other small tasks. I like the qualified aides.

Cheryl M_25

They have helped the most with caring for her. I like the people and nurse, Jennifer. I like the people in the office and the owner.

Margery M

They provide the care that I need right now. I like that they are dependable.

Barbara M_63

They have provided a caregiver who she feels very connected to. They have been very responsive to our need.

Barbara S_70

He would prefer to not have a caregiver but it helps me a lot. They help with things like checking the bed and washing the laundry. I like that they are reliable. I like the caregiver that we have.

Anonymous_6189

The care was needed. I would like more engagement from the individuals who come to the house with the children.

Ann M_43

We are getting used to it, but we like it. The quality of their staff is well-trained and is in tune with what the patient needs.

James H_28

They take care of my husband. Nicki makes his lunch and dinner. I struggle to get coverage sometimes.

Elaine B_7

We don't see a lot of interaction from the supervisors. They should check in to make sure things going are okay. I like that they are very responsive. They have brought in good people.

Anonymous_2667

They have provided someone to come and help me. They are dependable.

P. Virginia S

They helped by cleaning. Some of their night people were really slow to respond.

Anonymous_5416

The caregiver did things for me that I cannot do. I liked my caregiver because she was very pleasant to be with.

Marjorie B_12

They let me understand what they were doing, what was happening with me. They were very kind, knowledgeable, and helped me understand everything going on.

Janet B_11

They help me with shopping and light house cleaning. I really like that the way they operate and the caregivers.

Anonymous_5119

He is dependent on Veronica and he is chair bound. We really like Veronica and how she is helping.

Blanche K_1

They care for me like I was more than a family member. It is unbelievable how good they are to me. They give as good care as you would give to your family. They are spectacular!

Karen P_16

We had to go through a training process. The involvement with me was quite regular because I had to explain things to the caregiver. They seemed to communicate well with us. They had an adequate tracking system for hours.

Ellen & James D

They help me with things that need to get done around the house. It seems to be organized.

Rafael L

I live an hour away from my mother and my mother was failing in health. It was hard to keep track of her. They found the Spanish speaking caregiver for my mother and she is wonderful.

Helen K_9

The one I have now has been a blessing, providing the help needed, it has made my life easier. I have had good companies and bad ones but this one is one of the better.

Lou A_1

They took good care of our loved one. They helped with meals. They helped her shower and made her feel comfortable. They were reliable.

Alan W_1

The services have been life changing. It helps my brother and I and we have absolute faith that our father is in good hands and he is being taken care of. Patience is helping my father live. I like almost everything about the agency. Tony, who runs the agency, is very responsive. Michelle, our nurse, is absolutely wonderful and is so caring, both my father and I love her. Patience, our caregiver is the absolute best.

Anonymous_4610

They choose the appropriate aide for her. They were responsive and they have good aides. They're providing a good service.

Burke G

It has been very helpful to me. They seem responsive and attentive.

Anonymous_3724

My dad is a very difficult person to deal with so they found good aides to match him. They are easy to get a hold of and they answer all my questions.

Audrey W_3

I did appreciate the service. The aide has had an attitude and complains about everything. The caregiver doesn't seem willing to assist. She said that she didn't know how to cook, and she seemed very unprofessional.

Hans Peter P

I would have liked them to remember us from before. I felt they were very friendly people.

Susan L_20

My mother couldn't live alone without them. I like the people who they have provided as caregivers and I like their customer service.

Anonymous_4048

They should have gotten me a caregiver who spoke English well. It made things harder for her to have to speak to me using Google Translate. They sent me somebody that speaks Spanish and I do not speak Spanish, so we have difficulty communicating. They could send someone who speaks English, the language that I speak.

Provider Response

Anonymous_3560

It has given peace of mind. I like that they seem to have a good quality control system for the people they hire.

Reggie Y

I think the woman that comes to help my mom is very good and helps her. I have been very pleased over all. I feel they have been responsive and supportive.

Brennan L

I like that she goes way up above and beyond to help. I love our caregiver, she is like family now.

Kieth R

They let me get a nights sleep. They did the evening shift from 9pm to 7am. 90 percent of the aides were very sensitive, caring, and knowledgeable.

Janet P_6

They take care of him while I go to work. They provide personal consistent care.

Clare M_1

They have helped him with standing up. They matched us with a very competent caregiver.

Kathleen O_3

She helps me maintain my household, and she helps with anything I ask her to do, like laundry. The caregiver that helps me is dependable and very helpful. She does what I expect her to do to help me.

Anonymous_3568

They send me a caregiver with a car, it is very necessary that I get to appointments. I like that they are prompt to respond in their service.

Vlad S

The most helpful part is having someone there to help when it's needed. I like that I can call them in a heartbeat and they will be able to help me.

Fred B_7

The aide did her job. I liked the aide that they provided.

Ann T_6

They have always been here. Whenever I call them, they come. They are very caring and attentive.

Marie L_5

We were provided a good caretaker by SYNERGY. They were responsive, and they were the only company to call us back over the weekend. They had someone there by Monday. The nurse who did the intact was phenomenal, and the woman who took care of my mom was excellent.

Barbara M_10

He's pretty much bedridden. They help him with everything from dressing and medications. She's like my right arm. They're very prompt, and we see the visiting nurse quite frequently. The process is very easy.

Linda H_28

They were able to be there more than I could have been there. Also, I am a small person, so it was hard for me to get him out and about. The people really cared, and they were very kind and gentle with him.

Anonymous_2889

They do bathing. I like the home care person that I have now. I've asked 2 times, and they haven't had someone to come in when the caregiver couldn't come in.

Lori B_4

My mother fell a few times, and she isn't able to work, so she wouldn't be able to live independently without the caregivers. My siblings and I were doing almost everything, which was almost impossible because of our own lives. They're accessible, and they have good people.

Lois S_6

They provided us with a home health aide, and that is all I expected. They don't seem to have a very large staff.

Kathy &

They help my loved one the most by being very attentive to her and giving her their undivided attention. I like that they are very reliable and take an interest in my loved one.

Mary S_21

They take my parents out to church on Sunday, and they wouldn't be able to do that without them. They are caring and concerned. They listen and are responsive.

Ruthann S

She comes late every time, they come from 9 to 1. The owner is very nice, I have talked to him a few times.

Dominique H

It was excellent because they had a very good rapport with my mother-in-law. They made her feel safe, comfortable, cared for, and loved. It took a lot of stress off of me and my husband. The aide that we had was really good and we had no complaints, but she had to leave and they were unable to adequately fill our needs after that.

Sharon &

They were good when we had them. They were very friendly and outgoing.

Gary G_2

My mother couldn't exist without a twenty-four hour caregiver there. The caregiver does everything for her. I like the caregiver we have used. She is a lovely lady and we are very pleased. When she is on vacation, they have good replacements. It is all handled very nicely.

Josephine D_1

They are there for me. I like everything about SYNERGY HomeCare. It is a great company.

Ada M_1

I'm happy. When she's here, she helps me with whatever I need. The services are great.

Mark K

The caregivers help my mother be less afraid. The guy that manages the agency is excellent.

Barry M

It has had a very positive impact on my family's life. It has helped me a lot and I wish I would have done it sooner. It allows me to go out and it has been great for me. I can't say I have had any negative experience with them. They have fulfilled their obligation and they have never come up short. They are very consistent.

Marcia B

It has made my life easier because they help me with things around the house. I have been very satisfied with them. The caregivers have been good, and I am happy with them.

Jenette M

I have learned a lot from them. They inform me as we go along of whether they can help me or not to get someone to fill my needs. The people they send are excellent.

Anonymous

SYNERGY HomeCare is very patient, caring, and compassionate. I like that the caregivers take my loved one to where they need to go.

John M

They have been very caring and interested in our welfare. They have made our life simpler by helping us out around the house and they have been very caring.

Ed J

They are always on time and they always seem to send someone who is capable of taking care of my dad. They engage him with puzzles and exercises.

Jeana C

Sometimes the caregivers who fill in when my usual live-in caregiver takes time off aren't as caring. My mom is handicapped and needs someone to assist her with everything.

Blanche K

SYNERGY HomeCare comes through on what you request. The services provide me with help doing things that require standing.

Diane B_9

I'd tell people that SYNERGY HomeCare had a representative come to our place and meet my husband. They gave us a caregiver that is a good match. SYNERGY HomeCare has helped the most by giving me some time to go out and get things done that I need to do. I don't have to leave my husband alone.

Gary P_1

I have no reason not to recommend SYNERGY HomeCare and I would tell someone that they were efficient, that they came to my house to discuss the contract, that they provided very good help, and that they provided the help on time. The services were important to me while I recovered from my surgery.

Rebekah B

SYNERGY HomeCare was very organized. Their caregiver was very nice and helpful to me, even though my grandma was the client. SYNERGY HomeCare's services allowed me to be comfortable knowing the my grandma was not by herself. I was able to continue working.

Joanne K_1

I'd tell people that SYNERGY HomeCare is very thorough. The caregivers I have are very capable, understanding, and helpful to me and my husband. It takes two of us to take care of my husband, such as lifting. Transporting my husband takes me and the caregiver because it's like dead weight.

Alta S

The people that SYNERGY HomeCare sent me were very pleasing. SYNERGY HomeCare helped me take care of my husband and they did things that I wasn't capable of doing.

John C_7

I was pleased with the services and how SYNERGY HomeCare runs their operations. SYNERGY HomeCare has made my life easier by providing me with an aide who came in and willingly took over the chores that I found tiring.

Peter G

I would tell people that SYNERGY HomeCare's owner is easy to work with, responsive, and communicative. The most helpful thing would be if we could get a caregiver who could relate to the client.

Kelly B_3

I would tell a friend that Synergy is reliable and has good employees. The services take the stress of having to care for my aunt off my shoulders.

Consuelo C_1

Compared to other agencies, I think SYNERGY is pretty good. One of the caregivers we have had from SYNERGY seemed pretty competent. Another caregiver was very obese and struggled to move around. I think that the owner of SYNERGY is trustworthy. I think that as our caregiver continues to work with us, she will get more familiar with my mother and her routine. Our caregiver seems willing to learn, and she has a good attitude. I think that we will be doing very well in a few weeks.

Richard A_2

I would tell others that SYNERGY Home Care is pretty good. I can keep the same caregivers.

lynyrd_skynyrd

I really lucked out finding Synergy. I love the live in aid that they assigned to my Mom. Tony frequently contacts me to keep me in the loop. Since I only live 5 minutes away, I am very tuned into my Mom's well being. Tony's effort is greatly appreciated.

Cathy103365650

We used Synergy for a few weeks for my sister, but she passed away. They came in once a week, and they were fine. The administrator people and the nurse were very pleasant and nice. One aide seems to be very good and nice. It was a good experience overall. Areas to improve on -- the very first day, the one assigned didn’t show up. I called and waited to hear back for hours, and it was snowing that day. The next day I called back, and they said they found out that the aide had fallen and broken her arm. I almost changed agencies, but then I decided to make a second try, and I did.

MCMW

Providing care for our mother was an overwhelming task at first . . .until Synergy. They listened to our mother and to us, so that our needs as a family were well understood and addressed. Their nurse developed a flexible and affordable plan of care that gave us peace of mind knowing our mother was very happy and safe. Mom loved her two caregivers so much that she insisted they be part of family gatherings and celebrations...and they were. They provided us with responsive, high quality and loving care!

V.S.P.

Synergy has been providing care for my 83 year old mother for over 3 years now and we have been very happy with the services. We had a few different caregivers over the years but they have all been excellent. I like the fact that I can work directly with the owner Tony and he has always been responsive and helpful in so many ways. I would highly recommend Synergy Home Care!

Let's Make It Work

April, 2014: I had two certified nurse's aides from Synergy. 1) made personal phone calls relating to other patient illnesses while in my home, as well as calls pertaining to personal home foreclosure arrangements. 2) disregarded my explicit instructions and attempted to get my mother with dementia into the shower, and upset & panicked her to the point that I needed to call a neighbor to intercede until I could arrive home. I would say care staff is ill trained based on above and that my mother is excited to see someone else who has been helping 1 morning a week since March. A World of Difference! The kicker is Synergy never followed up. THAT, to me, confirms their level of care. (I didn't mean to press any stars)

Provider Response

shrewspeaks

I cannot say enough about Tony and Kerri. They are spectacular. So caring and organized. The lines of communication are excellent and I know my parents are well cared for. I don't worry about them with the fantastic care they receive.

Kathy L

Synergy has provided us with caregivers for our elderly parents who have functioned as as professionals but with the patience , sensitivity and concern of a family member. Despite the trials of dementia and the self-centeredness of the elderly, the caregivers and manager have always responded with the best interests of our parents at heart. They have prevented our family from experiencing much of the stress associated with our parents care.

sgalofaro

Synergy Home Care works hard to provide the kind of service you want for those that are ill in your life.

Bill's Daugher

This service is fantastic... they are caring people who go out of their way to make my parent's life better on a daily basis.

oallocco

This provider listened to what my mother needed regarding her care and was able to find a very good fit.

Roseann M

Office management is efficient and home aides are reliable.

Terry55

Synergy has been taking care of my mother Betty for the past year and they have been absolutely wonderful. The caregiver has bonded with my mother and she is more than just her caregiver but also part of the family. Synergy has also always been very professional and responsive to our needs. I highly recommend Synergy to any one that is looking for care.