Synergy HomeCare North West New Jersey

Offers Home Care

71 Reviews
Call (800) 973-1841
Synergy HomeCare North West New Jersey (800) 973-1841
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Reviews of Synergy HomeCare North West New Jersey

71 Reviews Write a review

Home Care Reviews for Synergy HomeCare North West New Jersey

September 18, 2020

By Anonymous_4048

I am a current client of this provider

They should have gotten me a caregiver who spoke English well. It made things harder for her to have to speak to me using Google Translate. They sent me somebody that speaks Spanish and I do not speak Spanish, so we have difficulty communicating. They could send someone who speaks English, the language that I speak.

Provider Response

We are sorry that you had a bad experience with the caregiver that was assigned. All of our aides do speak English but perhaps at different levels and some with stronger accents than others. We understand that some people may have more difficulty understanding accents do to hearing impairments. We always place a priority on client feedback and always seek to resolve the situation up to and including replacing a caregiver if needed. All of our caregivers are Certified Home Health Aides (CHHA) and their #1 priority is to assist clients with their activities of daily living(ADLs). These ADLs are set forth in the plan of care written by a Registered Nurse and customized to each client’s needs.

September 17, 2020

By Anonymous_3560

I am a current client of this provider

It has given peace of mind. I like that they seem to have a good quality control system for the people they hire.

August 14, 2020

By Blanche K_1

I am a current client of this provider

They do everything for me. They are dependable.

August 06, 2020

By Burke G

I am a current client of this provider

They've been thoughtful and they've kept her busy. She has a condition where there is probably no cure, but at least they can make her as comfortable as they can. They've been very professional, responsive, and they've sent people that I've liked.

July 23, 2020

By Reggie Y

I am a current client of this provider

I think the woman that comes to help my mom is very good and helps her. I have been very pleased over all. I feel they have been responsive and supportive.

July 16, 2020

By Melissa N

I am a current client of this provider

They could deal with the aides instead of expecting me to get involved. Sometimes they expect me to do things that I think is their job to do as far as the aides go.

July 09, 2020

By Brennan L

I am a current client of this provider

I like that she goes way up above and beyond to help. I love our caregiver, she is like family now.

June 15, 2020

By Kieth R

I am a past client of this provider

They let me get a nights sleep. They did the evening shift from 9pm to 7am. 90 percent of the aides were very sensitive, caring, and knowledgeable.

June 08, 2020

By Janet P_6

I am a current client of this provider

They take care of him while I go to work. They provide personal consistent care.

May 19, 2020

By Clare M_1

I am a current client of this provider

They have helped him with standing up. They matched us with a very competent caregiver.

April 24, 2020

By Kathleen O_3

I am a current client of this provider

She helps me maintain my household, and she helps with anything I ask her to do, like laundry. The caregiver that helps me is dependable and very helpful. She does what I expect her to do to help me.

April 08, 2020

By Alan W_1

I am a current client of this provider

I could go to work comfortably and know my father was being taken care of. I like that the caregiver is fabulous. She couldn't be nicer, better or make me feel more comfortable. There's a nurse who comes to see my father who is the most wonderful woman. She couldn't be sweeter. They have always been helpful with scheduling issues and makeing you feel comfortable.

March 23, 2020

By Anonymous_3568

I am a current client of this provider

They send me a caregiver with a car, it is very necessary that I get to appointments. I like that they are prompt to respond in their service.

March 05, 2020

By Vlad S

I am a current client of this provider

The most helpful part is having someone there to help when it's needed. I like that I can call them in a heartbeat and they will be able to help me.

February 06, 2020

By Fred B_7

I am a past client of this provider

The aide did her job. I liked the aide that they provided.

February 06, 2020

By Ann T_6

I am a current client of this provider

They have always been here. Whenever I call them, they come. They are very caring and attentive.

January 10, 2020

By Marie L_5

I am a past client of this provider

We were provided a good caretaker by SYNERGY. They were responsive, and they were the only company to call us back over the weekend. They had someone there by Monday. The nurse who did the intact was phenomenal, and the woman who took care of my mom was excellent.

January 10, 2020

By Barbara M_10

I am a current client of this provider

He's pretty much bedridden. They help him with everything from dressing and medications. She's like my right arm. They're very prompt, and we see the visiting nurse quite frequently. The process is very easy.

December 16, 2019

By Linda H_28

I am a past client of this provider

They were able to be there more than I could have been there. Also, I am a small person, so it was hard for me to get him out and about. The people really cared, and they were very kind and gentle with him.

November 20, 2019

By Anonymous_2882

I am a current client of this provider

They are not good at filling the needs that I have. They don't have the times that I need, and we would like the same person every time. They can't always get someone to fill my needs. I usually have someone from 8 to 8, but now I can only get someone from 8 to 5:30.

November 08, 2019

By Anonymous_2889

I am a current client of this provider

They do bathing. I like the home care person that I have now. I've asked 2 times, and they haven't had someone to come in when the caregiver couldn't come in.

October 09, 2019

By Lori B_4

I am a current client of this provider

My mother fell a few times, and she isn't able to work, so she wouldn't be able to live independently without the caregivers. My siblings and I were doing almost everything, which was almost impossible because of our own lives. They're accessible, and they have good people.

September 23, 2019

By Lois S_6

I am a current client of this provider

They provided us with a home health aide, and that is all I expected. They don't seem to have a very large staff.

August 19, 2019

By Kathy &

I am a current client of this provider

They help my loved one the most by being very attentive to her and giving her their undivided attention. I like that they are very reliable and take an interest in my loved one.

July 17, 2019

By Mary S_21

I am a current client of this provider

They take my parents out to church on Sunday, and they wouldn't be able to do that without them. They are caring and concerned. They listen and are responsive.

April 04, 2019

By Ruthann S

I am a current client of this provider

She comes late every time, they come from 9 to 1. The owner is very nice, I have talked to him a few times.

February 08, 2019

By Dominique H

I am a current client of this provider

It was excellent because they had a very good rapport with my mother-in-law. They made her feel safe, comfortable, cared for, and loved. It took a lot of stress off of me and my husband. The aide that we had was really good and we had no complaints, but she had to leave and they were unable to adequately fill our needs after that.

December 04, 2018

By Sharon &

I am a past client of this provider

They were good when we had them. They were very friendly and outgoing.

November 19, 2018

By Gary G_2

I am a current client of this provider

My mother couldn't exist without a twenty-four hour caregiver there. The caregiver does everything for her. I like the caregiver we have used. She is a lovely lady and we are very pleased. When she is on vacation, they have good replacements. It is all handled very nicely.

October 04, 2018

By Josephine D_1

I am a current client of this provider

They are there for me. I like everything about SYNERGY HomeCare. It is a great company.

September 07, 2018

By Ada M_1

I am a current client of this provider

I'm happy. When she's here, she helps me with whatever I need. The services are great.

August 06, 2018

By Mark K

I am a current client of this provider

The caregivers help my mother be less afraid. The guy that manages the agency is excellent.

July 03, 2018

By Barry M

I am a current client of this provider

It has had a very positive impact on my family's life. It has helped me a lot and I wish I would have done it sooner. It allows me to go out and it has been great for me. I can't say I have had any negative experience with them. They have fulfilled their obligation and they have never come up short. They are very consistent.

July 03, 2018

By Marcia B

I am a current client of this provider

It has made my life easier because they help me with things around the house. I have been very satisfied with them. The caregivers have been good, and I am happy with them.

June 14, 2018

By Jenette M

I am a current client of this provider

I have learned a lot from them. They inform me as we go along of whether they can help me or not to get someone to fill my needs. The people they send are excellent.

April 03, 2018

By Anonymous

I am a current client of this provider

SYNERGY HomeCare is very patient, caring, and compassionate. I like that the caregivers take my loved one to where they need to go.

April 03, 2018

By John M

I am a current client of this provider

They have been very caring and interested in our welfare. They have made our life simpler by helping us out around the house and they have been very caring.

March 05, 2018

By Ed J

I am a current client of this provider

They are always on time and they always seem to send someone who is capable of taking care of my dad. They engage him with puzzles and exercises.

January 04, 2018

By Jeana C

I am a current client of this provider

Sometimes the caregivers who fill in when my usual live-in caregiver takes time off aren't as caring. My mom is handicapped and needs someone to assist her with everything.

December 05, 2017

By Blanche K

I am a current client of this provider

SYNERGY HomeCare comes through on what you request. The services provide me with help doing things that require standing.

October 20, 2017

By Diane B_9

I am a current client of this provider

I'd tell people that SYNERGY HomeCare had a representative come to our place and meet my husband. They gave us a caregiver that is a good match. SYNERGY HomeCare has helped the most by giving me some time to go out and get things done that I need to do. I don't have to leave my husband alone.

September 27, 2017

By Gary P_1

I am a past client of this provider

I have no reason not to recommend SYNERGY HomeCare and I would tell someone that they were efficient, that they came to my house to discuss the contract, that they provided very good help, and that they provided the help on time. The services were important to me while I recovered from my surgery.

September 07, 2017

By Rebekah B

I am a past client of this provider

SYNERGY HomeCare was very organized. Their caregiver was very nice and helpful to me, even though my grandma was the client. SYNERGY HomeCare's services allowed me to be comfortable knowing the my grandma was not by herself. I was able to continue working.

August 08, 2017

By Joanne K_1

I am a current client of this provider

I'd tell people that SYNERGY HomeCare is very thorough. The caregivers I have are very capable, understanding, and helpful to me and my husband. It takes two of us to take care of my husband, such as lifting. Transporting my husband takes me and the caregiver because it's like dead weight.

July 10, 2017

By Alta S

I am a past client of this provider

The people that SYNERGY HomeCare sent me were very pleasing. SYNERGY HomeCare helped me take care of my husband and they did things that I wasn't capable of doing.

June 26, 2017

By John C_7

I am a current client of this provider

I was pleased with the services and how SYNERGY HomeCare runs their operations. SYNERGY HomeCare has made my life easier by providing me with an aide who came in and willingly took over the chores that I found tiring.

May 08, 2017

By Peter G

I am a current client of this provider

I would tell people that SYNERGY HomeCare's owner is easy to work with, responsive, and communicative. The most helpful thing would be if we could get a caregiver who could relate to the client.

March 07, 2017

By Kelly B_3

I am a current client of this provider

I would tell a friend that Synergy is reliable and has good employees. The services take the stress of having to care for my aunt off my shoulders.

February 07, 2017

By Consuelo C_1

I am a current client of this provider

Compared to other agencies, I think SYNERGY is pretty good. One of the caregivers we have had from SYNERGY seemed pretty competent. Another caregiver was very obese and struggled to move around. I think that the owner of SYNERGY is trustworthy. I think that as our caregiver continues to work with us, she will get more familiar with my mother and her routine. Our caregiver seems willing to learn, and she has a good attitude. I think that we will be doing very well in a few weeks.

January 28, 2017

By Richard A_2

I am a current client of this provider

I would tell others that SYNERGY Home Care is pretty good. I can keep the same caregivers.

December 21, 2015

By lynyrd_skynyrd

I am a current client of this provider

I really lucked out finding Synergy. I love the live in aid that they assigned to my Mom. Tony frequently contacts me to keep me in the loop. Since I only live 5 minutes away, I am very tuned into my Mom's well being. Tony's effort is greatly appreciated.

May 01, 2015

By Cathy103365650

I am a friend or relative of a resident

We used Synergy for a few weeks for my sister, but she passed away. They came in once a week, and they were fine. The administrator people and the nurse were very pleasant and nice. One aide seems to be very good and nice. It was a good experience overall. Areas to improve on -- the very first day, the one assigned didn’t show up. I called and waited to hear back for hours, and it was snowing that day. The next day I called back, and they said they found out that the aide had fallen and broken her arm. I almost changed agencies, but then I decided to make a second try, and I did.

May 15, 2014

By MCMW

I am a past client of this provider

Providing care for our mother was an overwhelming task at first . . .until Synergy. They listened to our mother and to us, so that our needs as a family were well understood and addressed. Their nurse developed a flexible and affordable plan of care that gave us peace of mind knowing our mother was very happy and safe. Mom loved her two caregivers so much that she insisted they be part of family gatherings and celebrations...and they were. They provided us with responsive, high quality and loving care!

May 13, 2014

By V.S.P.

I am a current client of this provider

Synergy has been providing care for my 83 year old mother for over 3 years now and we have been very happy with the services. We had a few different caregivers over the years but they have all been excellent. I like the fact that I can work directly with the owner Tony and he has always been responsive and helpful in so many ways. I would highly recommend Synergy Home Care!

May 12, 2014

By Let's Make It Work

I am a past client of this provider

April, 2014: I had two certified nurse's aides from Synergy. 1) made personal phone calls relating to other patient illnesses while in my home, as well as calls pertaining to personal home foreclosure arrangements. 2) disregarded my explicit instructions and attempted to get my mother with dementia into the shower, and upset & panicked her to the point that I needed to call a neighbor to intercede until I could arrive home. I would say care staff is ill trained based on above and that my mother is excited to see someone else who has been helping 1 morning a week since March. A World of Difference! The kicker is Synergy never followed up. THAT, to me, confirms their level of care. (I didn't mean to press any stars)

May 25, 2012

By shrewspeaks

I interviewed this provider

I cannot say enough about Tony and Kerri. They are spectacular. So caring and organized. The lines of communication are excellent and I know my parents are well cared for. I don't worry about them with the fantastic care they receive.

May 25, 2012

By Kathy L

I am a current client of this provider

Synergy has provided us with caregivers for our elderly parents who have functioned as as professionals but with the patience , sensitivity and concern of a family member. Despite the trials of dementia and the self-centeredness of the elderly, the caregivers and manager have always responded with the best interests of our parents at heart. They have prevented our family from experiencing much of the stress associated with our parents care.

May 24, 2012

By sgalofaro

I interviewed this provider

Synergy Home Care works hard to provide the kind of service you want for those that are ill in your life.

May 24, 2012

By Bill's Daugher

I am a current client of this provider

This service is fantastic... they are caring people who go out of their way to make my parent's life better on a daily basis.

January 26, 2012

By oallocco

I am a current client of this provider

This provider listened to what my mother needed regarding her care and was able to find a very good fit.

January 19, 2012

By Roseann M

I am a current client of this provider

Office management is efficient and home aides are reliable.

January 14, 2012

By Terry55

I am a current client of this provider

Synergy has been taking care of my mother Betty for the past year and they have been absolutely wonderful. The caregiver has bonded with my mother and she is more than just her caregiver but also part of the family. Synergy has also always been very professional and responsive to our needs. I highly recommend Synergy to any one that is looking for care.

January 11, 2012

By Daughta

I interviewed this provider

Porvider is professional,courteous and caring
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About Synergy HomeCare North West New Jersey

Caring for your aging parent or a family member can be exhausting, lonely work, but you are not alone. Our essential services help families stay connected and “worry-free”, allowing them to enjoy all of the things that bring balance to their family life, knowing their loved ones are receiving the best of home care.

Why Choose SYNERGY HomeCare

Peace of Mind, Safety and Control

  • Licensed by the NJ Division of Consumer Affairs (License #: HP0136300)
  • Nationally Accredited by The National Institute of Home Care Accreditation
  • Our CareTEAM is screened through an extensive national and state background check
  • Our CareTEAM are W2 employees, not contractors. We take care of payroll tax and workers comp and they are bonded and insured
  • Adult-Gerontology Nurse Practitioner creates and maintains care plan and supervises/delegates care tasks to Certified Home Health Aides (CHHA)
  • Quality Service and Responsiveness

  • Average client satisfaction rating of 97%
  • Best of Home Care Award 5 years in a row
  • Truly personalized service with direct access to management
  • On call 24/7 including Holidays
  • Quality care calls and in person visits are conducted regularly
  • Web-based caregiver management and scheduling system for efficient staffing and monitoring
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