Home Instead - Portsmouth, NH

Offers Home Care

9 Reviews
Call (866) 936-1978
Home Instead - Portsmouth, NH (866) 936-1978

Reviews of Home Instead - Portsmouth, NH

9 Reviews Write a review

Home Care Reviews for Home Instead - Portsmouth, NH

August 23, 2011

By Professional Geriatric Care Manager -- Seacoast Senior Resources

I interviewed this provider

I have a number of clients using Home Instead Senior Care, and both they and I have been pleased with them. Among the pros: -Communication is outstanding. There's an easy flow of information back and forth. They listen well when I describe a client and make a real attempt to make a good match of caregiver to client. In one instance, I had a difficult client who was used to things being done exactly as he wanted, and the owner accompanied me to a meeting with him, so she'd understand exactly what he was looking for in a caregiver for his wife. They also do what they say "“ and they do it in a timely manner. -They offer escorts to doctor appointments and the escorts are willing and able to take careful notes, so I don't always have to be there. -They also offer companion care and PCAs who also do housekeeping (clients are really looking for one person to fill both roles). -They're the only home care agency I know of that offers internal Alzheimer's training, and the program is mandatory for all caregivers. They're also planning to enhance the training course in September 2011. -Their replacement availability is usually good. I really haven't seen any cons. They don't yet have a live-in caregiver program off the ground, but they're working on it.
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About Home Instead - Portsmouth, NH


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Portsmouth, NH

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Portsmouth, NH

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