Right at Home St. Charles (MO)

Offers In-Home Care

120 Reviews
Call (636) 821-4889
Right at Home St. Charles (MO) (636) 821-4889
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Reviews of Right at Home St. Charles (MO)

120 Reviews Write a review

Home Care Reviews for Right at Home St. Charles (MO)

April 18, 2018

By Pamela

I am a current client of this provider

Caregivers are very helpful to mom and good at making her comfortable with them being in her home. The company is very helpful in assisting with any paperwork that needs completion!

April 16, 2018

By Susan D_6

I am a current client of this provider

They're responsive and I work outside of the home, so it's important that we work together as a team. They provide care, they have excellent scheduling so if I give them the schedule in advance, they take care of making sure that the coverage is provided. They have gone the extra mile to make sure there's training for the staff members.

April 16, 2018

By Dorothy U

I am a current client of this provider

They have been very flexible. Different things happen where we need them very quickly, and they are right there. We don't have to worry.

April 13, 2018

By James "Chris" K

I am a past client of this provider

She was great at what she does, the driver. It can be approved through insurance. It's a great alternative for those that can't drive. They drove me to places when I needed. The driver was on time and I never had a problem.

April 05, 2018

By Ann M_9

I am a current client of this provider

The caregiver was going to do laundry for me, and she put my favorite pillow case in the rag bag. My caregivers helped me put on my shoes and take a bath.

April 03, 2018

By Joanne K_2

I am a current client of this provider

A caregiver called in sick the other day, and someone from the office came to take care of my loved one instead of moving or cancelling the appointment. They allow me to get ready for work and get to work in the mornings.

April 03, 2018

By Chris H_1

I am a current client of this provider

They do as advertised and get you a caregiver that fits well with your situation. They do well on the back-ups. My mother has dementia and Alzheimer's, and she looks forward to seeing her caregivers every day. It gives me a break.

April 02, 2018

By Carol M_14

I am a current client of this provider

Both of my caregivers are extremely helpful, and they'll let me do things on my time. The help has been immeasurable because they help me do the things that I've done my whole life that I am unable to do anymore, even simple tasks.

March 26, 2018

By Wilfred S

I am a current client of this provider

I like that they do their best to have a caregiver at our home. The caregivers shower my loved one and do general cleaning.

March 20, 2018

By Sarah C_1

I am a past client of this provider

They were very prompt in helping us find someone right away. They were able to give us some peace of mind that she was cared for.

March 13, 2018

By Carolyn S_9

I am a past client of this provider

We've always been really happy with Right at Home's caregivers. They've always done a good job.

March 05, 2018

By Theresa W_2

I am a current client of this provider

They treat my mom like their mother or grandmother. They will do anything for her, and they make sure she is well taken care of. They like to make her happy, and they'll do anything for that. I wouldn't have a life without them. I don't have to worry about her, and I know that she is being well taken care of. I don't have to be there 40 hours a week.

January 19, 2018

By Lawrence "Larry" N

I am a current client of this provider

They are a wonderful company. The girls are polite and they always hang onto me because I have a hard time walking. last week I had three appointments and they helped me to all of them. They are courteous, friendly, good at conversation, and they are always very punctual. They are very professional. I couldn't enjoy them anymore than I do now. They make sure I'm in my house before they let go of me. They assist me in and out of the care. They don't just sit there like a bump on a long, they make good conversation.

January 16, 2018

By Susan T_5

I am a current client of this provider

There staff and owners are easier to work with. If there is a change in plans they are always on my side to give me extra hours or coming in short notice. They are very friendly and understanding. They come in the morning and help me with showers and getting dressed and they go out of there way to help me.

January 11, 2018

By Carolyn S

I am a past client of this provider

They were fast and friendly at getting me what I need. It helped by being able to have a little physical therapy and being helped out of bed and with getting dressed.

January 08, 2018

By Keith R_1

I am a current client of this provider

I was able to contact them on a Saturday and Sunday, and I thought that was above and beyond the call. I was able to text pictures of my father-in-laws legs for what I felt like was an expert opinion.

January 03, 2018

By Catherine E_1

I am a current client of this provider

Right at Home has caregivers that help with my family and daily needs. The caregivers help me take showers and cook my meals.

December 22, 2017

By Anonymous_23

I am a current client of this provider

One of their caregivers had a record. They had stolen stuff. I noticed that my loved one's credit cards were getting really weird charges. I called the store of one of the charges and they told me exactly who made the charge. I went to Right at Home in person and confronted the owner and they didn't believe me. I told them the person at the store had told me exactly who it was that made the charge. Right at Home has made life easier with their care. They've taken my loved one to the doctor appointments, and that has helped.
Provider Response
We hate letting a client down, but we are very honored to continue providing care for this client. We perform a background screening on every prospective employee and in this instance, the applicant’s then current employer informed us that the applicant was an exceptional employee, trusted with a door key to that employer’s establishment and access to a cash drawer. Upon being notified of the unexplained charges, we were fully receptive and we did not disbelieve the information we were given. Instead, we immediately began an investigation and we terminated the caregiver based upon our findings. We always appreciate the trust that clients and their families place in us to provide care for their loved ones and appreciate this client allowing us to continue caring for their loved one for more than two years now. Kirsten Pahde, Owner

December 21, 2017

By Cindy A_4

I am a current client of this provider

We love them. They are through, caring and prompt. They go out of their way to go extra. They have helped her but they have been a wonderful companion, they have taken her places, and helped with her exercises.

December 21, 2017

By Colleen P

I am a current client of this provider

I would tell people that they are convenient and fast to get the right care. I don't have to go visit my mother with any unnecessary trips, I can do more in my life and not worry as much about my mother. I know my mother is taken of.

December 20, 2017

By Ashley B_1

I am a past client of this provider

They are dependable and anytime I have had a question, Right at Home always answers my questions or returns my calls right away. I also really liked how they used different forms of communication for me and did whatever was more convenient for me. I don't think there was anything that Right at Home could have done better, but the hardest part was that my loved one wanted to be independent. The services probably weren't absolutely necessary, but they made my family and I feel good about having them to watch him.

December 08, 2017

By Carolyn B_1

I am a current client of this provider

Right at Home is reliable as far providing coverage. The caregivers have been very helpful. My loved one wouldn't be here if it wasn't for the caregivers of Right at Home.

November 28, 2017

By Robert C_2

I am a current client of this provider

This company is efficient and they do a good job. I've got a bad leg and a husband with dementia, so when they come in and clean the bathroom, it's a big help.

November 13, 2017

By Miles Z

I am a past client of this provider

Right at Home had a terrific service. I may go back to them. I definitely was impacted, and I was really satisfactory with Right at Home.

November 08, 2017

By Gloria L

I am a current client of this provider

I love Right at Home's caregiver. I love my caregiver and her service to me. Right at Home has helped getting my mother in and out of the bed. I can't do the lifting, so it's a big help having the services.

November 01, 2017

By Bill C_1

I am a current client of this provider

Right at Home is very efficient when they provide care. Right at Home does a lot of things I can't do because of my stroke.

November 01, 2017

By Al H

I am a current client of this provider

Right at Home gives fairly good service. The caregivers see to my loved one's needs. The caregivers clean my loved one and feed her.

October 11, 2017

By Kathy H_1

I am a current client of this provider

Right at Home is very personable and caring. The services from Right at Home are very helpful. They help me to get around with a little more ease.

October 04, 2017

By Anonymous_288

I am a current client of this provider

The people Right at Home sends are always great, and when it comes to scheduling, they work very hard to make sure there is coverage. Right at Home allows me to go in to work, and they perform duties that I would normally have to do like showering and things like that. They have helped my relationship with my loved one because I don't have to do that for them.

October 04, 2017

By Glen G

I am a current client of this provider

I would recommend Right at Home because they are reliable, friendly, and very professional. Right at Home makes my life easier because I have a difficulty with mobility. They take care of the home and my medicinal needs as well as food.

October 04, 2017

By Sue F_1

I am a current client of this provider

Right at Home provides wonderful caregivers. Right at Home has made my life easier by providing care for my parents, which opens up time for myself.

October 04, 2017

By Kelly K_1

I am a current client of this provider

I would hesitate to recommend Right at Home because lately they haven't been very punctual, and that's been causing some problems. My loved one is completely unable to speak or communicate at all, so I don't know exactly what they do for her when I'm not here. The service has helped my loved one with eating and dressing.

September 27, 2017

By Kathy M_6

I am a past client of this provider

Right at Home is professional. Right at Home helped my loved one bathe. They were there for my loved one.

September 25, 2017

By Marcy S

I am a current client of this provider

Right at Home's caregivers treat my loved one the way I would want to be treated. The service helps me tremendously. I am the main caregiver and the caregivers from Right at Home help me out.

September 19, 2017

By Theresa W

I am a current client of this provider

Right at Home has provided all of the services that we've needed. The services from Right at Home make it so that I get to have a life because my loved one has people that care for her.

September 14, 2017

By Mary A_7

I am a current client of this provider

I would tell a friend that Right at Home has people who are very helpful and are very easy to deal with. Right at Home makes my life easier because I know my husband is in good hands. I know he is is safe here when I go out and go shopping and things like that.

September 12, 2017

By Kathy O_2

I am a current client of this provider

I have a good lady from Right at Home who takes care of my mom, does a lot, is very courteous, pleasant, and doesn't gripe or complain. I have the caregiver in on Mondays and Fridays and that way I get a free day on my day off on Monday.

September 06, 2017

By Anonymous_387

I am a current client of this provider

Right at Home has assured me that they will provide a caregiver. If the one scheduled can't make it they get a substitute and that makes it so we really can rely on them. I would recommend them and have in the past. Right at Home caregivers have all been very helpful. My loved one can be a challenge sometimes, but they have all done their best to help.

August 22, 2017

By Chris H

I am a current client of this provider

Right at Home is great because they take care of my home care needs and are good at being flexible. Most importantly, they have backup caregivers which is something I was cautioned about with home care agencies. Right at Home works great for the client because she looks forward to the caregivers coming and she doesn't have to be in a facility.

August 10, 2017

By Mary H_11

I am a current client of this provider

Right at Home seems very attentive and trustworthy. Right at Home gives me a day that I do not have to worry about helping my mother.

August 09, 2017

By Barbara S_10

I am a current client of this provider

Right at Home has always helped my father and I with the scheduling. I needed 24 hour care, and Right at Home offers this care. Right at Home has done a good job. They have taken good care of my father.

August 09, 2017

By Daniel B

I am a current client of this provider

Right at Home does their job, and they don't just sit around. I would like the caregiver to be here on time when they're supposed to be.

August 04, 2017

By Bill G_1

I am a current client of this provider

Right at Home matches their caregivers to my needs. Right at Home's caregivers do my laundry, get me food, and do whatever I need them to do.

July 28, 2017

By Darrell H_2

I am a current client of this provider

I have already recommended Right at Home many times to many people because they are very professional. I have had two other caregivers and they don't hold a candle to our current one.

July 25, 2017

By James E

I am a current client of this provider

Right at Home has a management that seems to be concerned about providing quality people. We are satisfied with the caregivers that we have. Right at Home has been really helpful to me because I cannot lift heavy things anymore.

July 24, 2017

By Bryan K

I am a current client of this provider

I would tell a friend that Right at Home has value and variety of services and the personal care they gave me in setting up the appointments was a great experience. Right at Home was easy to set up and the staff were knowledgeable.

July 17, 2017

By Jerry K.

I am a current client of this provider

Right at Home is very professional and efficient. The care is really excellent. My caregiver, Tiffany, will go out of her way to do things for my wife and me. She does everything well and is a caring person. She is a good match for me because she has a good personality and so do I!

July 11, 2017

By Diane F_1

I am a past client of this provider

Right at Home was a very great service to have. They always sent qualified and respectful people to care for my loved one. I didn't ever worry about them being in the home. They were so knowledgeable. Right at Home made my loved one's life easier by being there for him when I couldn't be there to care for him. They talked to him and he really enjoyed that.

July 07, 2017

By Robert L_5

I am a current client of this provider

Right at Home provides excellent service and we are happy with the care that the client receives. The caregivers stay ahead of the game and keep me reminded of what I need to do. Things that I cannot do are taken care of by the caregivers from Right at Home, such as caring for my wife. They are essential for that.

June 26, 2017

By Lillian B_1

I am a past client of this provider

Right at Home is a good agency because they're very accommodating. There was someone from Right at Home that stayed with my mother during the night.

June 26, 2017

By Angela S_3

I am a past client of this provider

Right at Home had friendly staff that was willing to work with us. It was really helpful that Right at Home was flexible.

June 21, 2017

By Lisa S_3

I am a current client of this provider

Right at Home really puts the patient first, and they go above and beyond. They are there for the family, not just the patient. Right at Home has made my life easier because my mom lives with me. The last service we had would call at the last minute if someone couldn't come, and I had to shuffle around to find someone to stay with my mom. If someone can't come from Right at Home they find someone to cover the shift. Someone is always there.

June 21, 2017

By Shirley L_4

I am a past client of this provider

I would tell a friend that I would highly recommend Right at Home. They were a great help. Having help made a big difference for my family. The caregivers were there with the client during the night so I could sleep.

June 16, 2017

By Rhonda W_1

I am a current client of this provider

In all of the years that I have used Right at Home, I have never had a bad or questionable experience. The services from Right at Home gives me tremendous freedom that I did not have before because I know that my mom is okay and I can concentrate on things beyond her care.

June 08, 2017

By Carolyn S_4

I am a current client of this provider

I have had problems with the billing and with transitioning from nurses care to home health care. The client likes the company and the caregivers that do exercises with her and bathe her.

May 04, 2017

By Kate P_1

I am a current client of this provider

Right at Home has been supportive and caring. The services from Right at Home allow me to leave the home.

April 21, 2017

By Steve G_3

I am a current client of this provider

Right at Home is easy to work with and the billing is simple. The caregiver is punctual and friendly. My mom seems to like her. It is a relief knowing that someone else is able to do some stuff. My mom's memory is kind of fading and the caregivers help her around the house and do things that she isn't able to do.

April 18, 2017

By Anonymous308763

I am a current client of this provider

All the women attendants were very gentle, kind, and efficient. I always had my needs attended, too.

April 17, 2017

By Frances"Maxine" W

I am a past client of this provider

I would tell people that Right at Home is a work in progress. We have not been able to find the right caregiver. My loved one does not like change in her routine. If we were using the services more often, I would like there to be more involvement with the management. Specifically, I would like more involvement in following up on each caregiver to see how they were.

April 13, 2017

By Kathy H_6

I am a current client of this provider

Right at Home is very personable. I don't know how the services make my life easier.

April 04, 2017

By John K_9

I am a current client of this provider

Right at Home does everything right that I need done. There's not much else that Right at Home could do for me.

April 04, 2017

By Joanne K_3

I am a current client of this provider

Right at Home gives really great care. If they have a caregiver call in sick, they always have a caregiver come as a substitute who has worked with us before. Right at Home will walk through the routine with the caregiver through the phone. I wish I could afford to have Right at Home more often.

March 23, 2017

By Anonymous_622

I am a current client of this provider

I would tell my friends that I like my caregiver from Right at Home, but I don't like all the caregivers. I would tell my friends that Right at Home is very expensive. The caregiver helps the client who is unable to walk or stand. The caregiver helps the client, and that is a big help to me.

March 23, 2017

By HerzbergNW

I am a past client of this provider

We hired Right At Home to care for my grandmother. Right At Home had a team that covered every shift. We never were left hanging trying to figure out what to do. Right At Home's supervisors and nurses coordinated with hospice care to ensure my grandmother was getting the right medications at the right times. Each shift change the care givers had a shift change meetings to make sure the transition was as smooth as possible. We saw Right at Home's supervisors help introduce new care givers to our grandmother's home. I didn't get to meet all the care givers, but the ones I met all showed compassion for my grandmother. Leta was a great listener and helped all family members. Michelle was great overnight talking with my grandmother and helping her get to bed and get her up in the morning. Cindy was very thorough and asked questions when necessary to make sure everyone on the team was on the same page. It made it easier for the family across the country to feel comfortable that my grandmother was taken care of. I would not hesitate recommending Right At Home to other people who need some extra help.

March 09, 2017

By Diane T_2

I am a current client of this provider

We have been very happy with the services thus far. The caregivers help with the meals.

March 08, 2017

By Mary E_7

I am a current client of this provider

Right at Home has been pretty good for us. The services have helped me, but the client does not like them. He has dementia.

February 27, 2017

By Peggy W_1

I am a current client of this provider

I'd tell others to be really clear about what you want from Right at Home. The care has made a positive difference by the caregivers being very responsive.

February 07, 2017

By Dennis C_2

I am a past client of this provider

I would tell someone that Right at Home was fine. The service made my life better because there was someone there to take care of my father when I couldn't be there.

February 07, 2017

By Hazel W_1

I am a past client of this provider

Right at Home was useful, and the people were friendly and cooperative. Right at Home assisted my wife by driving her to the doctor's appointments.

February 06, 2017

By Laurie D_1

I am a past client of this provider

Right at Home was excellent at covering shifts, and if there was any problem, they called in. They were great at finding short-notice help, and the caregivers were good with my mom. Right at Home's services helped keep my mom in her home.

February 06, 2017

By Terry H_2

I am a current client of this provider

I would tell someone that Right at Home has been cooperative, helpful, and caring. Right at Home does all of the things that they are supposed to. They are good at working with the client's leg condition and taking her to doctor's appointments.

February 01, 2017

By ST668063

I am a current client of this provider

Right at Home is the one we went with. The agency is very nice, and my overall experience is pretty good. The only bad thing is there's not much consistency with having the same caregiver every week. They’ve had a lot of caretakers, unfortunately, with people having illnesses or death in the family or holidays. Some of them were not as skilled in their care as they need to be, but they have been very nice.

January 18, 2017

By Rosalyn F.

I am a current client of this provider

I recommend Right at Home to anyone who needs assistance. All caregivers are willing to help and are very compassionate. They are all willing to do whatever is needed! They are all wonderful!

January 06, 2017

By Geda

I am a friend or relative of a current/past resident

Right at Home St. Charles has been caregiving for my mother. They help get her dressed. They bathe her, take her to and from the restroom, and get her to and from her walker to her chair or wheelchair to her chair. They fix breakfast and lunch for her and change her bed if needed. I think she’s been really happy. They've been awesome in providing people for her that she feels comfortable with. They’re very flexible with their scheduling. They’ve been awesome because we’ve had a crazy schedule, and their billing is straightforward. We can get online and look at the schedule, and they also will mail us the billing every month as well. They call me to check up on my mom just to see how I think things are going. Whenever it’s a new caregiver, one of the owners or managers comes out with the caregivers and introduces them to my mom. They’ve been very thorough.

December 29, 2016

By Debbie 115185

I am a past client of this provider

We've used RAH for 2 family members and I've recommended them for close friends. We have been totally pleased with the care they gave my mother in law for 3 yrs., and my mother for 1 yr. The caregivers are wonderful and office staff amazing. They always went out of their way to make sure things were done properly, safely and with dignity.

September 27, 2016

By Alyssa M

I am a past client of this provider

We utilized your caregiving services for my grandfather, William M, in April 2016 in Warrenton. He had cancer and declined very quickly. He was in a lot of pain, so hospice started him on Morphin and Ativan 24/7. My family was so overwhelmed, sad, and scared for him. Making the decision to call Right at Home was the best thing we could have done. You told us what to expect with each stage of the dying process. You allowed my grandma to be at ease during the nights knowing someone was there caring for her husband. You were his advocate and made sure he got what he needed. Most of all, you allowed my grandpa to die with dignity, and we were able to cherish his last moments because we knew he was comfortable. Our family will be forever grateful for the help and guidance during this very difficult time. Thank you to Karen, Monica, Tina, Kristie, and Opal. I want to thank them and let them know that they are so good at what they do.

August 25, 2016

By Donna S032650

I am a past client of this provider

Your service was excellent. Thank you for sending us the right person at such a difficult time. We will be forever grateful for her kind gentle care of my beloved husband and father of my children.

August 24, 2016

By ChattyChad

I am a past client of this provider

When we began looking for caregivers for my mother in the St. Charles area, we met with a couple different providers. Right at Home of St. Charles impressed us right from the very first meeting. They gave us a very impressive tour and personalized consultation. One of the things they mentioned was that we had to make sure we were comfortable with the nurse they provided for us or they would make the changes needed. Well, the first nurse was not a good fit and Right at Home did as they said and made the change quickly. After about two weeks of fill ins, we were introduced to Becky and she fit very well. We feel blessed that Becky was part of our family for 18 months and was there when mom passed. We also had many different weekend fill ins but eventually things settled with Jordan and Jennifer, who in their young years of doing this, were extremely caring and gifted. We feel we were blessed to have such a great group of caring nurses to take care of my mom in her final months and days. Thank you Right at Home for the peace of mind I have knowing my mom was well taken care of in her time of need.

March 30, 2016

By Chris Hanford

I am a past client of this provider

I opted to have home health care provide the help I needed to keep my 90-year old dad at home. His dementia created challenges in personal hygiene and meals. Right at Home's nurse aide was excellent in her work with him and with me as his caregiver. Wonderful help from the nurse when it was time for hospice.

December 23, 2015

By Reetha Schabes

I am a current client of this provider

Their care has been excellent.

December 22, 2015

By Judy Falette

I am a current client of this provider

I have been pleased with the physical care I have received most especially by Cathy H., but I have found that because I am an easy going client that after a time several of the girls have slouched off on their other duties.

December 18, 2015

By Lori Warncke

I am a current client of this provider

The Right at Home Staff in O’Fallon MD is absolutely the best to work with. The staff is always very professional and willing to go above and beyond to meet the needs of the patients and their families.

December 17, 2015

By Kathy S.2

I am a current client of this provider

When thinking about bringing someone into our home to help our loved ones, one word comes to my mind. That word is TRUST. I trust the Right at Home staff to help the people I care about. From the top management to the caregivers, there is integrity. Right at home caregivers are matched with families for safe, personalized and loving care.

December 11, 2015

By shelby6

Other

Right at home is always very proactive and responsive to my clients. I would highly recommend using them.

November 24, 2015

By Rhonda Johnson

I am a current client of this provider

Right at Home has good service. They are flexible, kind-hearted and resourceful.

November 12, 2015

By Jackie G1

I am a past client of this provider

RAH is very easy to work with and made a stressful time less so. All of their staff were attentive and willing to answer any questions my mother or I had about her care. They were flexible and worked with the budget I had to stay within. I would recommend them to any friends or family in need of home care services.

October 30, 2015

By Natalie11

I am a current client of this provider

My parents got some help from an agency called Right at Home, and they are very pleased with the person who was very good and did some shopping for them. They were very pleased.

October 29, 2015

By Donald E.

I am a current client of this provider

My caregiver is a good worker. I wouldn’t change her for the world.

October 29, 2015

By Martha K.

I am a current client of this provider

Dawn helps us with housekeeping. She does a good job. I cannot do it without her.

October 29, 2015

By Janet Schaefer

I am a current client of this provider

I was a client of Right at Home. I had a broken leg and needed some help for awhile. Thank you for your care.

October 29, 2015

By Fay Master

I am a current client of this provider

All the girls were very helpful and I enjoyed all of them. Thank you for all the help I received.

October 29, 2015

By Tina Burns

I am a past client of this provider

Right at Home provided exceptional service at a time when we needed it most. They allowed us to keep my father-in-law at home until the end. Our caregiver was outstanding in professionalism and her cheery attitude. We would highly recommend Right at Home to everyone.

October 28, 2015

By Daniel J. Korte

I am a current client of this provider

They’re very easy to work with and very professional. It’s just a great experience with Right at Home. Thank you!

October 27, 2015

By Marty S.

I am a current client of this provider

It is a wonderful benefit for our residents to have additional support and caregivers from Right at Home when they need it.

October 15, 2015

By Lisa B.1

I am a past client of this provider

The Right at Home staff has been an excellent caregiver for my mom in our home. We have felt they have been very trustworthy and safe with the care they have provided for her. I would highly recommend their caregiving services to anyone! Thank you

October 08, 2015

By Kathleen B.

I am a current client of this provider

We have been using Right at Home for almost 4 years. My sister and I want to express how very grateful we are for the care our "girls" from RAH are giving to our mother. Their training and professionalism is very apparent in all they do. All of the girls are very good about entertaining Mom in the evening with puzzles, games, and T.V. shows that she might like. They are gentle and show true concern for our mother. As they go about their daily interactions with Mom, these girls are kind, thoughtful, creative, and respectful. This is the kind of care we wanted for our mother. We are truly fortunate to have found your agency. With sincerest regard, Kathleen B.

September 23, 2015

By Melodie3

I am a friend or relative of a resident

I had a dear friend that was in his last stage of lung cancer, and we needed someone to help us care for him through out the nights. Right at Home was recommended by Twin Oaks Estate and Hospice. They new exactly what needed to be done to care for him. I would highly recommend them.

March 31, 2015

By Debbie Thurman

I am a friend or relative of a resident

I think Right at Home provides what they say they do. They make me feel comfortable right at home in my home. They fit right with the family. All the girls are very protective of my mom. The newest addition, Stephanie is working out great. We really like her.

October 22, 2014

By Jay8

I am a current client of this provider

RAH provides a valuable service, and -- although overall we are happy with the service -- they could improve by being more consistent with their caregivers' routinesince it is especially "essential" with Alzheimer's patients. Providing small groups that are consistent benefits the patients. Too many caregivers resulted in my mother being dropped by an improper lifting technique.
Provider Response

We at Right at Home St. Charles take pride in our caregivers. We prescreen all applicants prior to beginning their employment with us. Once they have met our high standards of care, they receive ongoing training to help increase job-related competence. We strive to match the most qualified caregiver to each of our valued clients and their needs. Our goal at Right at Home St. Charles is to improve the quality of life for those we serve. Our caregivers believe in this goal and we welcome feedback from our clients if they feel we ever fall short of that goal so that we can make improvements immediately. The feedback we receive from all clients is important to us, so we can continue to provide our clients with exemplary care services. Right at Home St. Charles is your trusted care friend serving aging clients in the greater St. Charles vicinity.

September 30, 2014

By Richard99672150

I am a friend or relative of a resident

My mother is reasonably happy with the services you provide. On the other hand, I pay the bills and your billing system is the worst I have ever encountered. It is extremely and unnecessarily confusing. It is set up for a weekly billing cycle (unrealistic for snail mail). Monthly billing leaves the payer to figure out which invoices to ignore and which to pay.

September 29, 2014

By Patty37

I am a friend or relative of a resident

My family and I love RAH. The care we have received has been phenomenal. My mom is very comfortable with the caregivers and enjoys having them come. They go out of their way to find fun things for mom to do. It gives us peace of mind to know they are there.

September 22, 2014

By Kath6

I am a past client of this provider

I have been very pleased with whoever comes from Right at Home. Very friendly

September 21, 2014

By Betsy8

I am a current client of this provider

Have had them coming for 6 years. First full time, then just nights and now every Friday. Have a great experience with RAH. If I had problems a call is all it has taken to get resolved. Am very pleased and would recommend if the person can stay in their home.

September 21, 2014

By Charles99182050

I am a friend or relative of a resident

I couldn’t ask for better care for my wife Joyce. She has serious mental problems, but the RAH providers are as kind and competent as could be expected.

September 15, 2014

By Walter11

I am a current client of this provider

Ashley has done on outstanding job for Sophie.

September 12, 2014

By Jeanne19

I am a current client of this provider

Our caregiver with RAH is perfect -- Wanda gets five stars. RAH does a good job of working to meet our needs and keeping us informed.

September 12, 2014

By James98790950

I am a past client of this provider

The ladies seem to really go out of their way to accommodate your every need.

March 13, 2014

By Pavelow

I am a current client of this provider

Professional, caring, honest and flexible. Simply put, these caregivers are tools in God's tool box that allow my parents to enjoy a quality of life in their home that they would otherwise not have. I couldn't be more pleased with their organizational and logistical support on behalf of my family. They are rated # 1 for a good reason!

May 29, 2013

By Magan1

I am a current client of this provider

I was in need of help with my parents. I called in the evening, was given wonderful information about how a service like this works. I met with a wonderful lady the next morning to fill our paperwork and she had a caregiver at my parents home by noon. Right at Home has helped me in so many ways and my parents really enjoy the caregiver.

March 12, 2012

By scottcochran

I am a past client of this provider

My research of home care and assistance organizations paid off. Right at Home felt like "family" from the very start. So caring, so understanding, and so organized. Hand picked the care givers to match my father's situation and personality. Extremely gentle and caring to my ailing father and was tremendous support to my mother. They always brought us a smile. Went out of their way to adjust times and dates with little notice. In addition, you will not find another home care and assistance organization that is less expensive than Right at Home. We are now moving my father into a permanent Memory Care Facility. Even though we will no longer require Right at Home's services, they remain family to us. Thank you Right at Home for giving us more quality time with my father and allowing him and us to have brighter days.

March 01, 2012

By Joe A

I am a current client of this provider

Great service and very dependable. I would highly recommand Right at Home services to anyone. Keep up the good work. the Ofallon, MO office has always taken care of all my needs. Thanks, Joe Arkabauer

February 25, 2012

By Yvonne1

I am a past client of this provider

We could not have managed without the great caregivers provided by Right at Home. During Mom's Assisted Living state, caregivers came regularly to give meds, play cards, or just supplement the care she was given or keep Mom company when I could not visit. When Mom progressed to Skilled Care, Right at Home assisted during times when I was out of town or otherwise not available. Again, the kind and caring manner provided by every caregiver from Right at Home was just outstanding. Mom always talked about her "visitors" as if they were wonderful new friends. During Mom's last days, Right at Home again sent aides to be with her overnight so that I could also get some needed rest. One particular aide actually stayed with me during Mom's last hours, comforting, reading and praying over Mom and me.. He just was wonderful! The enthusiasm the aides have for their job reflects the owner/management intense care for their clients and staff. I used the Right at Home services nearly from the year they opened. THANK YOU Right at Home!!!! I am so very grateful!
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About Right at Home St. Charles (MO)

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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