(800) 558-0653

Home Instead - Overland Park, KS

9331 W 87th St, Overland Park, KS 66212

(800) 558-0653

Verified Partner


(14 reviews)

Offers Home Care
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Reviews of Home Instead - Overland Park, KS in Overland Park, Kansas


(14 reviews)

    Top rated on


    Joan H


    August 25, 2021

    I am a current client of this provider

    They are not only companions but they do household chores as well. They are very friendly and are willing to help you with almost everything. The caregivers are always on time . The office personnel are also very pleasant and try to arrange what is requested by you



    November 20, 2020

    I am a current client of this provider

    We love our responsible, mature caregiver who has been a tremendous help in caring for our mother in her home, as Mom wishes to remain at home. She takes initiative to keep her supplied with all her personal needs and favorite foods. Home Instead is reliable and checks in to see how things are going, and update care as needed.

    Kat I.


    October 22, 2020

    I am a current client of this provider

    The office staff is very supportive and helpful. The aids communicate any important information so we are all on the same page. Staff always friendly and prompt. They have all made my life as a caregiver easier.



    July 24, 2020

    I am a current client of this provider

    My parents are 86&87 respectively and it was time to get them a little help. My Dad is very picky but he Immediately took a liking to Maricella. She comes 3 days a week to help them with small chores, food etc. They will not allow anyone else to help.



    April 1, 2020

    I am a past client of this provider

    I couldn't have asked for anyone better to help me take care of mom. She had dementia & used a wheelchair. The girls were on time, got her up for the day, cleaned & fed, played games, looked at photo albums, listened to her stories.She usually had the same girls,she liked them very much. Occasionally there was a need for someone new, the staff would come also to introduce them to mom. They helped me also by doing housework, often asking what else they could do. Any issues or questions I had were always promptly answered. I wouldn't think twice about hiring them again.



    January 12, 2019

    I am a current client of this provider

    We have hired Home Instead for my wife. I have been using them for about a month now. There are different people who come in five days for nine hours. It's working well. There's companionship, meal preparation, and assistance to use the bathroom. They have scheduled it well. I have had some problems but they fixed it pretty quickly. The pricing is reasonable.

    Jennifer Jo


    February 6, 2018

    I am a current client of this provider

    Excellent care and a bonus of enjoying the companionship for my 92 year old Mom. Home Instead did a great job of selecting the right personalities for her and they are always so helpful, on time, and capable. I was reluctant about this decision and Natasha put me at ease and then followed through. Highly recommend!

    CedarCreek Retirees


    October 17, 2017

    I am a current client of this provider

    It's a challenge to find the right combination of skills and personality, but HomeInstead delivered the perfect individual to support our needs.



    May 27, 2017

    I am a current client of this provider

    I was in the midst of a very stressful and emotional time, trying to find the best solution for my Mom who needed some help after a hospitalization. Home Instead thoroughly and compassionately walked me through the options available and made the process of dealing with the insurance company so simple. I can't thank you enough Home Instead for all of your help and for the EXCELLENT caretaker that is with my Mom. I rest easy knowing that she has the kind of help that I would give her myself!



    May 20, 2017

    I am a current client of this provider

    The staff are flexible and easy to work with. They seem to be genuinely concerned about the client.

    Jami K


    April 18, 2017

    I am a current client of this provider

    Quality of service is excellent! I felt very comfortable, caregivers are very professional, they do the tasks I ask and more. Very much pleased with Right at Home such a great company and they stand for what they believe in which says a lot about this company!

    Christina Pacosz


    August 12, 2015

    I am a past client of this provider

    When I hired Home Instead in July of 2015 to assist me in travel and aftercare for my cataract surgery, I was expecting the best of this supposed flagship company of the industry. Not so. My surgery had to be postponed because HI didn't manage to keep it on their radar, though this surgery is what I hired them for. Their excuse: the caregiver who took me to the pre-op was a person they hired in-office and they apparently forgot to assign someone else. This was a very big mistake and I would NEVER recommend Home Instead Overland Park to anyone seeking assistance.

    Provider Response

    We are very sorry for the mistake we made when dealing with this client. We knew we had made an error – unfortunately this happens in about 1 shift in 1000. We did not try to make any excuse for our mistake but simply wished to inform the client how the mistake occurred. Additionally, the client was informed the morning of the incident that we would have someone to her house to pick her up in 15 minutes and would have still gotten to the appointment on time, however the client understandably was very upset and chose instead to postpone the appointment. In following up with the client about our mistake, we offered to comp her trip for the rescheduled appointment but the client refused the offer. We are sorry this happened and continue to work to never have issues like this, unfortunately no one is perfect 100% of the time.



    March 4, 2015

    I am a current client of this provider

    I struggled for years trying to find help for my brother who lives halfway across the country and was having increasing difficulty with living on his own. I remembered a talk given by a Home Instead representative in my own town. I called and got immediate relief and kind and intelligent help. Even with the difficulties in finding a suitable caregiver due to my loved one's extreme disabilities, the lovely person in charge persevered and ultimately found a team. She also suggested a fee for service case manager who has turned out to be a jewel, and has saved our lives and sanity. And that wonderful woman suggested a fiduciary who is another wonderful member of the team. And it all started with Home Instead.



    June 21, 2012

    I am a friend or relative of a resident

    It was for one of our relatives. We chose Home Instead Senior Care because they are professional and really responsible. The best thing about them is that they are very clean and she really liked her home attendant. Everything is going perfectly. Her home attendant usually comes in everyday just to check if everything is okay. We did not wait that long to find this home attendant for her. We are really satisfied. It just felt right. I will surely recommend Home Instead Senior Care to others.

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    Services and Amenities of Home Instead - Overland Park, KS in Overland Park, Kansas

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Overland Park, KS in Overland Park, Kansas

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

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