BrightStar Care Kane County

Offers Home Care

34 Reviews
Call (800) 973-1841
BrightStar Care Kane County (800) 973-1841
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Reviews of BrightStar Care Kane County

34 Reviews Write a review

Home Care Reviews for BrightStar Care Kane County

May 11, 2018

By Pauline N

I am a past client of this provider

I appreciated their care and the privacy. I liked the personality of my caregiver. I needed the services very badly.

April 25, 2018

By Brenda G_5

I am a past client of this provider

I was told when I first did the services that if I didn't like the caregiver that I could change, but it was an excellent fit from the beginning. They gave me confidence to keep trying in case it was not a good fit. I needed help doing everything, and the caregiver helped with the day to day life activities.

April 23, 2018

By Theodore _1

I am a current client of this provider

The caregivers who have been coming in have been engaging with my father, are conscientious, and jump right in on chores. They give me some time away and they are here when I'm working, even though I'm on call for my dad 24/7. I have some time where I can get way and do other things, which is immensely helpful for me.

April 13, 2018

By Carol F_7

I am a past client of this provider

They were good that they could start right away when we needed them and my parents were happy with the services. It was helpful when my mom was under recovery for surgery. They are older, so it helped my mom do some basic things and help my dad so my dad didn't have so much work to do for my mother.

April 04, 2018

By Julia B_1

I am a past client of this provider

The caregiver was very nice and friendly to me when they were here. The caregiver helped to bathe me and that was very helpful.

March 27, 2018

By Melissa R_4

I am a current client of this provider

They are proactive, so they keep a good monitor on my mother's health, and they will contact me if there are any problems. They have made it possible for me to concentrate on my job. Some of the issues that my mother has are outside of their ability to help, though.

March 13, 2018

By David A_11

I am a past client of this provider

The flexibility and what they offer makes them good. I knew that I had other eyes on him, and I didn't feel pressured to have to be there constantly.

March 06, 2018

By Megan K_1

I am a current client of this provider

They are very friendly, and they are good at setting it all up. I don't have to go over to her house that often. It frees up my time.

January 22, 2018

By Patricia "Pat" S

I am a current client of this provider

They show a level of compassion and care. BrightStar Care has proved to be very flexible from the get go. They were originally scheduled for my mom, but when she went to the hospital, they were able to include my dad right away. That flexibility in a crisis was excellent for us.

January 10, 2018

By Joan M_1

I am a current client of this provider

It's inconsistent. Some caregivers are good, but not all are great. The caregivers would frequently call in sick. When we interviewed BrightStar, they said that they thoroughly vetted their caregivers, but we had a caregiver who did not have a drivers license and could have easily driven my mother around without being licensed.

December 19, 2017

By Linda G_12

I am a current client of this provider

I would recommend BrightStar Care because they matched my loved one perfectly to the caregiver. BrightStar Care has made my life easier by caring for my loved one when I leave her with the caregiver I don't have any worries. I could finally have a life thanks to BrightStar Care.

December 14, 2017

By Denise _1

I am a past client of this provider

I would recommend BrightStar Care because in the very beginning I really liked the woman that came out and talked to me. She was very friendly and warm, and it made me feel comfortable. Having the caregivers makes life easier because my mom was in rehab, and she would wake up at night and would have the potential to fall. I just needed someone to be there to give me that comfort knowing that someone would be there for her and keep an eye on her.

December 08, 2017

By Beverly B_7

I am a current client of this provider

BrightStar Care is very kind and concerned. They are very nice people. There was a time where I couldn't drive and I needed someone to take me to appointments so that really helped.

December 05, 2017

By Dennis G_1

I am a current client of this provider

BrightStar Care helps me with things I cannot do. BrightStar Care helps remind me of things I need to do. They do what they say they will do.

December 01, 2017

By Anne B_6

I am a past client of this provider

BrightStar Care is very responsive and fast. BrightStar Care made it possible for us to move forward. BrightStar Care was a Godsend and made it possible for my mom to function.

November 17, 2017

By Bob G_5

I am a past client of this provider

BrightStar Care did not provide us with good caregivers. I would have liked more consistency.

November 16, 2017

By Loretta A_1

I am a current client of this provider

I would recommend BrightStar Care to others because I like how flexible and helpful they have been for me. The services from BrightStar Care has made life easier for me with how flexible they are able to be with my schedule and needs.

November 13, 2017

By Pauline N_1

I am a current client of this provider

I would tell a friend that BrightStar Care have very efficient and friendly personnel BrightStar Care have made my life easier by driving me around because I am not allowed anymore. The caregiver is friendly and a very good cook.

November 03, 2017

By Anonymous_1177

I am a current client of this provider

BrightStar Care sometimes sends me people that aren't equipped to help me. BrightStar Care could take care of me better.

October 31, 2017

By Miriam L_1

I am a current client of this provider

BrightStar Care responded very quickly to my request. They were all pleasant to me at BrightStar Care. I had multiple caregivers.

October 31, 2017

By Roberta A_2

I am a past client of this provider

BrightStar Care's caregivers are very professional and caring. It made Roberta's life better because of how the caregivers did their job.

October 17, 2017

By Kathleen T_4

I am a past client of this provider

I would tell a friend that BrightStar Care has very caring and understanding nurses. BrightStar Care has made my life easier by being there for my mother.

September 28, 2017

By Anonymous_350

I am a current client of this provider

Sometimes you have to try a few caregivers before getting a good one. BrightStar Care has caregivers that help around the house.

September 26, 2017

By Don M_1

I am a past client of this provider

I would say that BrightStar Care has good people and some that are not so good, but they work with you to find the right fit for you. When we said we needed a change they changed it for us and it worked out very well. The caregivers were there to be very watchful of my husband and they made sure of his safety. They had a very caring spirit.

September 18, 2017

By Megan

I am a current client of this provider

I would recommend BrightStar Care because they have all been very nice, and once we found the right caregiver, things were good. I liked the interview process at the beginning as well. I would say that having BrightStar Care has made my loved one happier and not as lonely. It has made life easier.

September 12, 2017

By Daniel W_2

I am a past client of this provider

We had BrightStar Care for a while, and they were better at the end, but overall the caregivers weren't good enough for what we needed. I would recommend them with a warning. We couldn't do without BrightStar Care's services.
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About BrightStar Care Kane County

BrightStar Care Kane County is an in-home care provider serving St. Charles, Illinois and the surrounding area. BrightStar Care Kane County offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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