Home Helpers of DuPage & Will

We are working with Home Helpers for my mom. They provide 24/7 care. Their service is pretty much anything that you request, including cooking and cleaning. The current caregiver we have now, which is our full time person, is really good. She is wonderful. She is very nice, and she does very well with my mom. The billing and scheduling is fine. They are fairly affordable compared to other agencies I called. They are very good at working with me. The owner of the company has a very good philosophy of caring for the individual customer and making sure that relationships are built. He also gives his caregivers the tool they need to do the job. It is a nice and reasonably priced agency. The conversations I had with them were fairly thorough. The person they found for us is just wonderful. It makes you appreciate the agency if they can find a good caregiver for you because it is not an easy thing.

I am my mother's caregiver, so the services help me from time to time when I need them. The care giving is great. There is excellent customer service. There is good communication.

Without home health care, nobody can move from dad's side for a minute. We need somebody with him constantly and it has freed us up. Their helpers are good quality, they work hard, and they are very helpful.

They take the stress off of me from having to take care of my mom. I have two caregivers that are really great. They're really good with my mom.

It made a big difference. After her husband died she was needing more care and it really made a big difference and the care levels kept increasing. I could not handle doing all of the care, and they were good at increasing the hours and adjusting the schedule. It allowed her to be here longer. They were very flexible and they communicated well about any changes and they tried to stick with consistent staff.

They are helping by continuing the same level of care and they are also wiping down doorknobs and helping my mother. They are very willing to work with you.

They could know the needs of the patient before I do. I can reach them any time and they are responsive.

They come and take care of my mom which allows me to sleep. I like that they worked with me to get the right care for my mom.

When a loved one is ill, especially terminally ill. there are so many things that can easily fall by the wayside around you because of where your focus is as a caregiver: from keeping things organized and tidy around the house to wrapping Christmas gifts for 8 grandchildren. So much of the focus, and rightfully so, is pointed at what needs to be done for your loved one to keep them comfortable and stable. Even something as simple as having another person around to keep your loved one company when there’s nothing that needs to be done can have an enormous impact on them as well as the family. To have someone come in to fill that role in such a critical time is so very important. It was help we didn’t realize we needed until we had it. For that, we will be eternally grateful to have had Mary assigned to us through those times to help us where we didn’t have the energy. The wave of positive energy she came into our home with was incredibly uplifting. Michael, the owner, came to speak with our family to ease our minds. He spoke to our needs as a family. As our loved one’s needs became more specific that they were right there with us every step of the way. We would have been lost without them through this process.

They are constantly steady. I think they are doing a good job, and I appreciate their help. They are punctual.

I like that they follow the schedule. I like that they are very responsive.

I appreciate that they are very patient. I like that they are reliable.

My mother uses Home Helpers of DuPage Suburbs. They're very good and very professional. She uses them three times a week, and they provide basic caregiving. She likes the caregiver. Billing is automated and very smooth. I would absolutely recommend them. We haven't had any problems. People come when they say they're going to come. They provide the services, and they're very personable.

They've sent me caregivers that are helpful, dependable, and kind. The caregivers that I work with are very nice, and the coordinator has been here to check on us and everyone seems to care.

They could be more creative with ideas to engage him and keep him entertained. I like how it is run and that they are on top of everything. If you have problems, you can easily call them, and they will help solve the problem.

We have an open relationship communication-wise between the caregiver and my mother. I like how they're very responsive and help manage the care of my mom to make it easier for my siblings and me.

The services have eased my burden a lot. They need to have better communication and more consistency.

It's very positive, because she needs help getting around and getting up, and they have been very accommodating. They listen to you, and they try to work with you.

They provided an online access account where we can go to communicate with them and look at the invoices to make sure we're getting billed properly. We can modify the schedule to fit our needs. They communicate very well with those that are the family members of the person they're taking care of.

They could give me more hours. They are very consistent, and they are very on top of everything.

She's very happy with them, and I am very happy with them. They are prompt and courteous. My mother likes them, that's a big thing.

They made him a lot more comfortable and did whatever they could for him. It provided him companionship and helped make things easier for the rest of us around him. It gave him someone to talk to that would listen to him and take care of him. It wasn't just rewarding for my cousin, but it was a great relief for the whole family. From the standpoint of the treatment, I met four of the helpers, and each one of them impressed me not only as to the personal attention they gave to my cousin but the amount of bonding and trust that they had with him.

It allows me to go out and get some time to myself. They are very accommodating. They sent me a lovely caregiver to take care of my loved one.

I was able to go out and get out of the house. I could do my errands and have a mental break. They were reliable and consistent. He got good care.

If they can work with me, it's nice. If I have to do things alone, it's hard. We understand each other and it's easier. I'm just happy with everything. They do the job good. My husband started walking again and he was in a wheel chair.

They will drive me to the doctors office or the store. I like their wiliness to help and do whatever I need.

We don't have somebody every day, but it has been good to have them here. It gives me a chance to have something done that I don't have to do. I would tell a friend that you can get anything that you need from them.

Sometimes I have to go away and my mother doesn't get upset because she knows someone she likes is coming. I asked them last minute for a caregiver on a holiday and they were able to find them.

They allow me to have a life. I wish I could have them constantly. They will always be my first choice if I need even further assistance. We have had an extraordinary experience. We have an excellent caregiver. The manager Tracy goes way out of her way to meet my scheduling needs that are last minute. The owner is a wonderful man. I think so highly of him. Even though he is a very busy guy, he has agreed to sit on a board about my mother with me.

I think the companionship is the number one thing they do. They were very accommodating when we first hired them by finding us a male caregiver.

I'm bed-ridden, so I really need them. The caregivers are very nice, friendly, and seem to know what they are doing. I've had all very good ones.

The caregiver that works for me is very helpful. They make lunch for me and we have a good time talking together. We brought things into the garage from the garden. I feel very comfortable about the caregiver that was chosen for me.

It gives me time to not be fully responsible. My mother's care requires two people, and having the weekends taken care of helps so much. It gives me mental space. Everybody I've had come in has been good at giving care. I haven't had any grouchy people come in.

It's made me able to speak to people each time someone comes to the home. I live alone so having someone here is wonderful and I appreciate it. They are so helpful and willing to do whatever I ask of them no matter how big or small the job is.

The services allow me to not always be the caregiver. I can go out and run errands. They give good care to my loved one, so that I don't have worry when I go out. We like our caregiver and we like their personnel.

They have regular schedules of things like bathing, cooking, and cleaning for my loved one. The caregivers that we've had have all been really good. They've given great care to my loved one and the owner has been giving us accurate billing information.

They are doing exactly what they agreed to do. They show up and do what I require. They are friendly, near by, I like the owner, and they are nice people to work with.

They treat her as an educated homeowner, even though she's 89 and with dementia. They respect her and her habits within her home. I like the quality of their caregivers, the administration is very good at keeping details and information, and their communication. I've dealt with other home care agencies, and Home Helpers exceeds all expectations.

Home Helpers made an effort to really do a good match with my husband's needs, not just whoever happened to be available. They matched our needs and personalities. I have time to do some things for myself. My husband needs someone 24/7, so Home Helpers has been terrific to help me.

Maybe we expect too much. We have cable and that, so they're not very active. They just sit around and watch TV. They take care of her and stuff, but not as much as we would like. They're friendly and they really try. They give me a break and I get a chance to get out of here for a while, they take care of her. Sometimes, I just have to get away.

They all come with the biggest heart and they help me. They come and they ask me how am I doing and what they can do for me. They really care. They make my place look a home rather than a dump.

I like using them because they are able to do the work for my loved one so I do not have to. They could make life easier because some of the caregivers have issues with each other. There have been personality conflicts on jobs where multiple ones are needed.

They have been excellent, and we have been very pleased with the caregivers that have come. They are very willing to do anything we ask of them, including shopping, which has been really helpful and important.

Home Helpers has provided my loved one with three people that are excellent caregivers. They come in, talk to the patient, tell them what they are going to do, do exercises to help him, and change him. They know what they are doing, and they do everything themselves. They are very professional. With the caregivers here, I can do more work around the house.

They are reliable, on time, and they are always there when they are supposed to be. They make sure she gets everything she likes with her meals or anything else she needs.

I would recommend them because my caregiver prepares my food without me asking her. She is ready to help. My caregiver prepares breakfast and lunch before she leaves, so I'm very happy with her.

I like their service. I like the caregiver who works with me. She is friendly and we get along. I have problems with my back and I can't do a lot of things. They clean for me. It helps me out a lot.

My Mom was quite comfortable with all the care givers and became good friends with several young and older. everyone was very kind

The caregivers from Home Helpers are very punctual and are right on time. They are pleasant people to deal with, and they do their jobs. The caregivers are only here about one hour a day to help my wife in the morning.

Home Helpers sent me a caregiver who was totally useless, but I had a caregiver I really liked who is off until January. My caregiver now is set in her ways and doesn't want to provide care the way I want them to. My mother doesn't like anyone here, but we have come to the conclusion she needs someone here. For us, the impact has been important so she wouldn't fall.

Home Helpers is great at taking care of my wife and I. Home Helpers caregivers are totally with my wife during every step of the day. Home Helpers helps me to do the things that I need to do outside the home as well as take a break knowing that my wife is being well taken care of.

Home Helpers provides great reliable services. They send a caregiver who cares about me and gives great quality care. Home Helpers has made my life better by always making me feel good by keeping my house nice and clean.

I needed to hire full time round the clock caregivers for my mom who was moving into a nursing home because she had dementia and the nursing home required it before they would admit her. Michael and his team were able to establish providers within hours of my calling. My mom was moved back to assisted living days later and put on hospice. His team worked with hospice to ensure my mom had round the clock care. One of his caregivers worked on her day off just because she became so fond of my mom. She attended my mom's funeral Mass and even brought me flowers. Not only did I get the care my mom needed, I made a new friend for life! I don't usually do reviews but I had to as I want to help other families make the right decision on who to hire to care for their loved ones.

I would tell a friend that Home Helpers do very well and are very compassionate. Home Helpers has made life easier by providing excellent care.

Home Helpers has made us really happy with the caregiver that they sent us. We couldn't be happier. Home Helpers has given me a piece of mind to know that he is getting his needs met, I am sure he feels the same way.

Home Helpers isn't consistent with the care that is provided to me. I have been asking Home Helpers for a couple of months now for consistency in caregivers. Home Helpers' caregivers are very sweet. I am easily moved to tears because of the inconsistency of caregivers that I have.

Home Helpers' owner tries to satisfy their clients. Home Helpers needs to have better trained caregivers. I have had several caregivers who were poorly trained.

When chatting with a neighbor, the discussion turned to the caregivers for our elder mothers. When I mentioned the issues I was encountering, she suggested checking out Home Helpers. She provided a glowing recommendation. She stated, yes there were minor issues each were addressed by Michael or Tracy of Home Helpers. The next day, a call was placed. A few days later, Michael was sitting at the kitchen table with my mother and me. The services met my "has to list" and caregivers training programs were very impressive. Arrangements were made to engage Home Helpers. Michael stated he had two possible caregivers, both who lived less than 15 minutes away. The two caregivers, within one week, had won over the heart of my mother. No longer was she “concerned” that control of her house had been taken away. She like the foods which were cooked, playing word games and being able to work in her yard. The caregivers “listened” to her and talked "with" her. The communication which is present: between the caregivers , with me, the primary family member and with my mother is refreshing. There is a TEAM working to support my mothers, which will help keep her in her home. It has been two months and Home Helpers have met or exceeded my expectations of support and care. Strongly recommend you give them a try.

I would tell a friend that Home Helpers is concerned with the service I am getting, and they are involved. Home Helpers do things for the client that they physically cannot do anymore.

I wold recommend Home Helpers because they are good, kind, very timely, and responsible. Home Helpers makes life easier because I don't have to be there all the time, and it allows me the ability to spend quality time with my mom.

Home Helpers is very accurate, on time, and they do what I want to be done and sometimes even a little extra. They keep me company. The caregivers help make a positive experience by keeping me company, being there for me, and they don't hesitate to stay a little longer. They have gone to get my medicine.

Home Helpers is a good agency because they've taken such good care of my mother, and they're always available. The services help my mother because she's not allowed to be by herself anymore, and I couldn't be with her everyday. We now have a caregiver around the clock.

Home Helpers has sent me caregivers that I really enjoy. Home Helpers takes care of my husband.

No matter who I have had to my house, Home Helpers has friendly people, and they are all very well-trained to do the job that they need to do. The caregivers give me a break, and my son likes them a lot.

Most of the people that Home Helpers sends are good, but others shouldn't even be in this profession. Home Helpers helps me with things that I can't do.

Home Helpers is very friendly and interested in their clients and their needs. Home Helpers makes my life easier by helping to care for my husband so I don't have to do it by myself. They help me with things around the house as well; I appreciate it so much.

Home Helpers is convenient because the caregiver takes photos on her phone and sends them to me, so I know what groceries to order and if the client is taking her medicine. The photos are very important. I wouldn't use them without the photos. I know that my mother-in-law is being safely taken care of by the Home Helpers caregiver.

I would tell someone that I have no reason not to recommend Home Helpers, and I would tell them about the manners and knowledge of the caregivers. I didn't think that I needed the services from Home Helpers, but now I can see what they have added to my life.

Home Helpers is professional, they take care of things in a kind manner, and they are reliable. My loved one wouldn't be at home alone without Home Helpers.

Home Helpers has sent us a good caregiver. Home Helpers has made her life easier by taking care of her.

I would tell someone that Home Helpers seems to be flexible and able to work with us for scheduling purposes. We haven't had to change hours around yet, but there could be a need for that in the future. Home Helpers' services relieves me of having to go to the client's home so often, and of having to do so many simple things for him. It's a good feeling that he's being watched over more than I could have.

I would recommend Home Helpers because we've had very good luck with them. People show up on time, they're personable, well-trained, and they offer good companionship. The caregivers from Home Helpers make life easier because they monitor the patient. They contact family if anything is out of the ordinary. They're reliable.

After interviewing the management from four home care companies as well as those individuals from each company who would provide daily 24-hour care for my mother in an independent living community, we chose Home Helpers. We were impressed with the high quality of the companies with whom we met, but Home Helpers seemed to have an edge in their determination to match the right caregivers to the needs of the patient. We hired Home Helpers in early 2016 and they provided mom’s continuous care until her death at age 100 in the Fall. In the intervening months, Home Helpers was instrumental in helping my mom enjoy life to the fullest extent possible. Lorna, mom’s caregiver, routinely made it a point to involve her in the many activities within her retirement community and even accompanied mom on an outing to the Macy’s Spring Flower Show in downtown Chicago. Lorna also assisted mom on a trip to the Art Institute of Chicago as well as several excursions to the Morton Arboretum. When mom entered hospice, Home Helpers worked seamlessly with the hospice company to make her as comfortable as possible. We are most appreciative of the effort Home Helpers made - particularly Michael, Tracy, Lorna and Araceli – in all they did for my mom. More importantly, I know that mom appreciated all that they did for her as well.

I needed help after I shattered my ankle. Every person who came in was respectful of my home and took care of all my needs. It wasn't the most exciting job as a lot was just watching me try to do things. They helped with light cooking, light cleaning, sponge baths, help dressing, moving around my house, brought me coffee and towards the end, we played games. The companionship was really great..

Home Helpers was just that! We needed someone to assist my Mom on Christmas Eve and they came through. Our needs were somewhat last minute and Home Helpers easily accommodated us. They sent Tracy who was warm and personable. So much so that we insisted that she join us for dinner and try Mom's family pasta sauce recipe brought over from Italy by her mother. The evening was a success. Many Thanks!

Home Helpers set up a companion for my mom at a special event. The caregiver fit in so well that people thought she was my mom's granddaughter. I highly recommend Home Helpers to anyone needing caregiver services.

Very impressed with Michael, his staff and his caregivers. They listen, they make every effort to get good match and fulfill needs. We interviewed several agencies and this one was the clear one to top the list. I also like the idea that the people they send are their employees, not contractors. That saves a lot of administrative hassle that makes the price a great value.

Michael, I just want to thank you and your staff for the help you have gave to me for my Mother. From the beginning your team was able to adapt to my ever changing needs that allowed her to live at the house longer. The care giver Elsie is a fantastic person and always did the extra steps it took to care for my Mother. I really cannot say enough about her and the care she showed. She is a true asset to your company. Tracy and your wife were also great . Filling in when needed and adapting to what seemed like my ever changing needs. Thank you for all the help,

Of the 3 agencies we interviewed, Michael with Home Helpers stood out as the one we felt most comfortable caring for my mother who needed 24 hour care. Michael's agency started in October of 2014 and stayed with my mother until her passing in December of 2015. Laverne was her primary care taker for the entire time. My mother was treated like family by Laverne. My mother was given great care by Michael's agency. When she had to go to a doctors appointment there was always proper assistance to helper up and down the stair lift. I highly recommend Michael and his agency. Thank you Michael and your staff.

I used Home Helpers from June of last year to January of this year to provide companion care for my mom. The care giver selected; Elsie, was a perfect match for my mom. Michael and Tracey in the office were fantastic also and great at accommodating my requests for additional coverage as my needs changed. From the first meeting with Michael to the very end, all of the people involved were responsive, courteous, friendly and followed through as needed promptly. This was truly an exemplary performance by the whole team at Home Helpers.

I have used Home Helpers since February of this year and have been extremely satisfied with the services they provided. The caregivers were very loving to my wife who has Alzheimer's disease and helped her greatly through this period. I highly recommend them to anyone who needs caregiver services.

I use Home Helpers all the time. I'm happy with their care for my friend. We like the staff they provided. They're caring and get things done for us. They have good work ethics!

From the standpoint, our experience with Home Helpers was great and wonderful. I contacted Michael on Friday, and he came to our house Sunday. I really needed someone by Monday. He provided Rosa and Tina. They're great in providing care for my mom and dad.

I have used Home Helpers from September to January. The girls who took care of my mom had been terrific. Everything went really well from how they started up to how they dealt with eveything. They have billed us accurately. We encountered no problems with the scheduling. Indeed, I was happy with their care and service.

Home Helpers is absolutely awesome! I would recommend them with anybody. The caregivers were very helpful and caring. I feel confident when I leave because they're there to help. The people at the office are very accommodating.

My wife was diagnosed with brain cancer and I needed somebody to help to take care of her. Carol was my caregiver and they saved my life. I wouldn't made it through without their help. Carol was great and we had her for almost 4 years. She's still a friend whenever I see her. They really helped me a lot.

Home Helpers is just amazing! I've been working with Michael and Thomas. My mom has dementia and she has mood swings and we can't leave her at home. Michael found us and he worked really hard to make sure it was a good match for my mom. My brother got married a few weeks back and we asked for Michelle to be her caregiver that day. Michelle is the best caregiver for her. She came out and took care of my mom and she was great. They were always polite and on time. Asolutely nothing bad thing to say. I highly recommend them to others.

Great care! Flexible to work with scheduling and family requests.

My sister worked at Edward's Hospital and I was looking for a caregiver. She went to the office and found that Home Helpers was on the hospital's list. So she got me the name and called them and hired them. They're very good. I have an excellent caregiver, Liz, who is always there if you need her. When I call, she's there. I had 3 or 4 other services and Home Helpers is the best I ever had for 2 and a half years now. My caregiver is such a good cook and good at cleaning the house. She does my shopping real well. She takes care of me. I'd be lost without her.

First of all, I called several agencies and I started with one organization that turned out to be a complete disaster. When I researched Home Helpers and contacted Michael he was very informative and very genuine about the needs that we were looking for. He was very responsive and initiated very well. He set up a meeting right away. There was no delay, no "I'll call you back". He was just very responsive to our immediate needs. We have found a wonderful caregiver and she is actually priceless. Her name is Jenny. She is passionate and very attentive. My mother has Alzheimer's and she is diagnosed of stage 4 lung cancer. We have 2 separate issues going on with her medical condition. The caregiver is very in tune in trying to provide quality of life. She takes her out the best she can. She reads to her. I couldn't ask for even a better family member to be with her. If we could have 10 Jennys the world would be a wonderful place. Mike follows up regularly with the clients. He always wants to make sure if there's anything else that we need or change or any issues. It's not just where you sign and contract and then you don't see him ever again. He's very in tune to staying on top of each of clients' case.