The morning care is the most helpful. It gave me some relief. They really went above and beyond.
I like that they're very accommodating and they made the transition from me to the caregiver much easier than we expected.
Assisting Hands - Fox Valley South
Offers Home Care
34 Reviews
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(800) 973-1841
Reviews of Assisting Hands - Fox Valley South
Home Care Reviews for Assisting Hands - Fox Valley South
April 20, 2020
I am a past client of this provider
April 10, 2020
I am a current client of this provider
They need to know how to do caregiving and what the rules are.
They could give more training to their people.
April 02, 2020
I am a past client of this provider
They freed us up so we could live a normal life.
I like the owner. She was great. She responded quickly and got people here every time. If someone couldn't come, the owner would come herself.
March 24, 2020
I am a past client of this provider
We needed somebody, so it was very important at the time.
They weren't dependable. They wouldn't show up on time and when they said they would be there, they weren't.
February 18, 2020
I am a current client of this provider
They help her get lunch.
They are personal.
February 13, 2020
I am a current client of this provider
I can't pull the sheet off the bed, I have trouble reaching the top of the stove, so they clean it. They come in once a week.
When my son died, the lady who owns the business interviewed the person that is taking care of me now.
December 30, 2019
I am a current client of this provider
They have someone to check on him when I need to go to the bank or the store.
They do what we want them to do. I can sit there, and they can watch over him and take care of him when they need to.
December 19, 2019
I am a current client of this provider
My caregiver is the most helpful.
Sometimes they are prompt, and sometimes they aren't, but they have to come from a long distance.
December 05, 2019
I am a current client of this provider
They have helped me the most by keeping me more alive, and they have made me happier and less depressed. I look forward to them coming.
I like the people that work with me and the caregivers that come because they are terrific.
November 14, 2019
I am a past client of this provider
It made a big impact because of the caregiver they sent over to us. She connected immediately with my mother and they became good friends.
I like how they were understanding when I did need the service. I like their flexibility.
November 12, 2019
I am a current client of this provider
They are available when she needs them.
It was good that they showed up.
November 05, 2019
I am a current client of this provider
Their services are not very good. They have a good impact, but they need to show up.
This morning we had a caregiver here at 10 o'clock, and she still has not arrived. It was the same on Friday. I feel like that we are low on their priority list, so we are looking for care elsewhere.
October 15, 2019
I am a past client of this provider
They were on time, and they always addressed my requests.
They tried to be accommodating.
October 15, 2019
I am a current client of this provider
They come once a week, but they are very good.
The billing process needs to improve.
September 18, 2019
I am a current client of this provider
The impact has been huge. They have done everything that I would otherwise have to do to take care of my mom. I don't have to do it, now.
I like their communication.
August 21, 2019
I am a current client of this provider
I think that their attitude and willingness to provide what we are interested in is what has made it positive.
I like their attitude for the most part.
August 15, 2019
I am a current client of this provider
I feel comfortable that my wife is being taken are of.
I like the manager and owner. They are very involved in the day-to-day activities. I feel like they care.
July 31, 2019
I am a current client of this provider
I like to have basically the same people all of the time. I get different people. I would like one or two people.
They contact me right away from the office if there is any problem.
July 24, 2019
I am a current client of this provider
I needed help, and they gave it to me. They will go shopping, wash clothes, clean the house, and do the dishes. They don't complain about it either.
They are conscientious and willing to help.
July 16, 2019
I am a current client of this provider
Their services allow me to do my job.
I like the caregiver they send.
June 27, 2019
I am a past client of this provider
They came at night so that I could sleep. They felt if he was cold, hot, or thirsty.
They were capable of care.
June 24, 2019
I am a current client of this provider
They help me and help my wife. She has a bad back and can't help me.
They do their job.
May 24, 2019
I am a current client of this provider
I need them at this point. They have been very helpful.
They need to improve the training of the individuals that come.
January 28, 2019
I am a current client of this provider
It is a relief having someone here. I am not here all the time, so it's nice having that insurance that my loved one is safe.
Anytime that I need assistance with my loved one, there is always someone there to help.
December 22, 2018
I am a current client of this provider
They keep me clean.
They're very prompt and they listen to me.
October 26, 2018
I am a current client of this provider
They help me because I am able to go to work and not worry.
I like their reliability, the person we have is awesome.
October 15, 2018
I am a current client of this provider
It helps out a lot. I would always love to have more hours.
They do try to accommodate me in emergencies with aides. They try to get replacements so we don't have to adjust our schedule.
August 28, 2018
I am a past client of this provider
They did the things that I wasn't able to do when I first got home from rehab.
I think they were polite, and they knew what to do.
July 25, 2018
I am a current client of this provider
They have helped me maintain her health because my wife has something where her health will never get better but she is not getting worse.
I like that one of the caregivers they send is always working with Sara doing things like walking and taking care of her.
July 17, 2018
I am a past client of this provider
They could have sent a qualified person. I was only happy with one person. They never notified me on time when they weren't coming. They let me know an hour before.
The provider could of done what they promised to do, and that was send people.
June 25, 2018
I am a current client of this provider
They were preparing one meal a day for me. They also assisted me on the stairway.
They were here when they were expected and very careful about the care they were doing.
June 15, 2018
I am a current client of this provider
They have made life easier for my husband who is severely handicapped. We have had great caregivers who can communicate with my husband and take care of his needs.
The owner at Assisting Hands does everything she can to provide the service and meet our needs.
May 21, 2018
I am a current client of this provider
They do everything on time and they are really polite.
They are on time and they do a very good job.
December 28, 2017
I am a current client of this provider
The rates that Assisting Hands charges are pretty much what everyone else does, however, they are compassionate, attentive and our caregiver is just an angel and just the best. Assisting Hands provides a quality of care for my mother the caregiver is not a baby sitter but truly takes good care of my mom so that I don't wonder what is going on when I am gone.
About Assisting Hands - Fox Valley South
Assisting Hands - Fox Valley South is an in-home care provider serving Batavia, Illinois and the surrounding area. Assisting Hands - Fox Valley South offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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